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Added 18 mins ago
Software Development Engineer, Creator Marketplace
Amazon
Culver City, CA
As a Software Development Engineer, it’s up to you to research, define, design and refine the tech that keeps us one step ahead of listeners. Anticipate. Innovate. Bring challenging ideas…
Added 19 mins ago
Sr. Software Engineer, Customer Success
NetApp
San Jose, CA
…processing of large-scale data, query optimization, distributed systems, compilers, machine learning, and cloud-native computing. We are looking for specialists to join our engineering team…
Added 19 mins ago
AI Founding Engineer
Insight Global
San Francisco, CA
Insight Global is seeking an AI Founding Engineer for a rapidly growing, early-stage technology startup. This individual will join as one of the company's first Founding Engineers and work…
Added 20 mins ago
EG
Systems Engineer
Eliassen Group
San Mateo, CA
- $90 to $100 USD / hour
Our client seeks a seasoned Systems Engineer to implement and operate core infrastructure across identity, compute, storage, and hybrid cloud. The role will deliver resilient services,…
Added 33 mins ago
Sr Specialist - Systems Engineering
Charles Schwab Inc.
Austin, TX · Southlake, TX
Experience with GCP, AWS, or Microsoft Azure and cloud-native technologies such as Kubernetes and containers.
Added 37 mins ago
J
Lead DevOps Engineer
Jobgether
Remote, United States
- $150,000 to $185,000 USD / year
This remote-first technical leadership role offers the opportunity to shape and scale the cloud infrastructure behind a healthcare technology platform. The Lead DevOps Engineer will guide a…
Added 1 hour ago
Senior Payments Infrastructure Engineer - Crypto, Wallets & Blockchain
Jobgether
Remote, United States
…payments, and digital wallets. As Senior Payments Infrastructure Engineer, you will take hands-on ownership of an existing payments backend and drive it through integration, testing, and…
Added 1 hour ago
Cloud Security Engineer
Sand Tech Holdings Limited
United States
Sand Technologies is standing up its security engineering capability, and you'll be engineer #1, working directly with the Director of Cyber Security. We are looking for a candidate with…
Added 1 hour ago
Manager, Forward Deployed Engineer
KPMG LLP
ROCHESTER, NY
…team.KPMG is currently seeking a Manager, Forward Deployed Engineer to join our Clients, Technology & Innovation (CT&I) organization.Responsibilities: * Own end-to-end solution architecture…
Added 1 hour ago
Software Engineer
NBC Universal
New York, NY
Manage and maintain cloud-based services and content delivery systems.
Added 1 hour ago
Contractor05
Mphasis Corporation
NEW YORK, NY
Added 1 hour ago
Principal Machine Learning Engineer
CVS Health
New York, NY
…the majority of your time designing and building production systems, not just…
Added 1 hour ago
NU
Software Engineering Internships – Summer 2027
NBC Universal
New York, NY
- $30 to $40 USD / hour
NBC News Digital, Software Engineering: As a Software Engineer Intern, you will partner with the Product, Operations, Design, and Editorial teams to bring NBC News Digital content to life.…
Added 1 hour ago
Lead DevOps Engineer
Octus
NEW YORK, NY
Added 1 hour ago
Senior Data Engineer Remote
Genesis10
NEW YORK, NY
Genesis10 is currently seeking a Senior Data Engineer for a remote position with an investment management firm located in New York, NY. This is a 6+ month contract opportunity.We are…
Added 1 hour ago
J
Senior Principal - Red Team Engineer
Jobgether
Remote, United States
- $141,000 to $325,000 USD / year
The Senior Principal – Red Team Engineer will play a leading role in advancing enterprise cybersecurity through sophisticated offensive security research, Red Team operations, and Purple…
Added 2 hours ago
Software Development Engineer, ML Symphony, ML-Symphony
Amazon Data Services, Inc.
Santa Clara, CA
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all…
Added 2 hours ago
Engineer III, Cloud SDET - Endpoint (Hybrid, Sunnyvale)
CrowdStrike, Inc.
Sunnyvale, CA
CrowdStrike is looking for a Senior Software Development Engineer in Test (SDET) to join our growing Endpoint Protection Product (EPP) Cloud team, supporting our Falcon Prevent solution.…
Added 2 hours ago
Software Engineer
InterImage
Remote, United States
We are seeking a motivated and innovative Software Engineer to support the development of next-generation AI-enabled solutions for mission-driven environments across the Department of…
Added 2 hours ago
DevOps Engineer
InterImage
Remote, United States
The selected candidate will play a key role in designing, deploying, automating, and maintaining complex distributed systems and applications across cloud and virtualized environments. This…
Added 2 hours ago
Cloud Software Engineer 3 - I
InterImage
Fort Meade, MD
The Cloud Software Engineer develops, maintains, and enhances complex and diverse Big-Data Cloud systems based upon documented requirements. Directly contributes to all stages of back-end…
Added 2 hours ago
Cloud Software Engineer 3 - II
InterImage
Fort Meade, MD
The Cloud Software Engineer develops, maintains, and enhances complex and diverse Big-Data Cloud systems based upon documented requirements. Directly contributes to all stages of back-end…
Added 2 hours ago
Cloud Software Engineer 3 - III
InterImage
Fort Meade, MD
The Cloud Software Engineer develops, maintains, and enhances complex and diverse Big-Data Cloud systems based upon documented requirements. Directly contributes to all stages of back-end…
Added 2 hours ago
Data Engineer I
First Citizens Bank
Raleigh, NC · UNAVAILABLE, NC
The ideal candidate is a hands-on data engineer with experience in cloud-based data platforms, data warehousing, ETL/ELT development, and modern data engineering practices. This individual…
Added 3 hours ago
Sr Data Engineer
Insight Global
Kansas City, KS
…building the pipelines necessary to get that data into the right systems and formats. The current environment includes CSV-based files, SQL Server, SQL, and Azure Data Factory, with the…

NetApp

Sr. Software Engineer, Customer Success

San Jose, CA, United States

The target salary range for this position is 196,350 - 292,600 USD.

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Job details

Pay: The target salary range for this position is 196,350 - 292,600 USD.
Posting language: English
Posted: Oct 7, 2026

Original job description

Job Summary

DataPelago is at the forefront of revolutionizing data processing for traditional analytics and cutting-edge GenAI preprocessing. We are building an innovative data processing engine that is transforming how Apache Spark, Apache Flink, Ray and others operate on diverse, large-scale data. Our team of engineers drive and adopt advances in hardware-accelerated computing, parallel processing of large-scale data, query optimization, distributed systems, compilers, machine learning, and cloud-native computing. We are looking for specialists to join our engineering team and shape the future of accelerated data processing.

DataPelago Nucleus is a universal data processing engine that is designed to accelerate the processing of diverse data – structured through unstructured – with any parallel processing framework – e.g., Apache Spark – on any infrastructure – including vectorized CPU and GPU. DataPelago Accelerator for Spark (DPA-S), our product based on DataPelago Nucleus, is running large-scale production applications of many globally renowned customers.

The Opportunity:

As a software engineer for DataPelago data processing customer success, you will develop workload assets and automation tools for product validation and product support which will help ensure customers deploy and operate DataPelago data processing products successfully in production. You will apply AI effectively in combination with the knowledge from both product validation and product support to proactively avoid bugs and issues and to drastically reduce time to diagnose, mitigate, and resolve bugs and issues.

What You'll Do:

Develop synthetic workload queries and datasets for testing DPA-S, which reflect the essential environment and workload characteristics represented in the field.
Develop analysis and diagnostic tools that analyze various logs from DPA-S, Apache Spark, and their deployment environment to aid in pinpointing the root cause of functional and performance anomalies and potential mitigations and resolutions.
Field and address or escalate customer support issues as part of the product support rotation.
Conduct end-to-end product validation, collaborating with others to define, review, and execute test plans.
Analyze artifacts from product validation testing and issues raised by customers to identify potential configuration tuning opportunities, product usage recommendations, and product bugs.
Leverage automation and AI techniques effectively in the entire process of product validation and product support.
Create bug reports, RCA documents, configuration guides, and best practice documents.

What You'll Bring:

Bachelor’s degree in computer science or a related field.
12+ years of experience related to development, validation and support of enterprise data processing software products.
2+ years of experience providing direct support to external customers.
2+ years of experience supporting Apache Spark pipelines for data engineering, analytics. Proficient in running Spark jobs from various clients, Spark resource provisioning, Spark parameter configuration and tuning, using Spark History Server and Spark UI, analyzing Spark event logs and other Spark logs.
Solid knowledge of SQL and Python.
Proficient in testing data products and test automation.
Good understanding of the deployment, and operations of data processing products and pipelines in the cloud – in SaaS, VM-based, container-based, and serverless scenarios. Experience with GCP, AWS, and their Apache Spark related offerings preferred.
Good customer engagement and communication skills.

Compensation:

The target salary range for this position is 196,350 - 292,600 USD. The salary offered will be determined by the candidate's location, qualifications, experience, and education and may be outside of this range. Final compensation packages are competitive and in line with industry standards, reflecting a variety of factors, and include a comprehensive benefits package. This may cover Health Insurance, Life Insurance, Retirement or Pension Plans, Paid Time Off, various Leave options, Performance-Based Incentives, employee stock purchase plan, and/or restricted stocks (RSU’s), with all offerings subject to regional variations and governed by local laws, regulations, and company policies. Benefits may vary by country and region, and further details will be provided as part of the recruitment process.

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We are all about helping customers turn challenges into business opportunity. It starts with bringing new thinking to age-old problems, like how to use data most effectively to run better - but also to innovate. We tailor our approach to the customer's unique needs with a combination of fresh thinking and proven approaches.

At NetApp, we embrace a hybrid working environment designed to strengthen connection, collaboration, and culture for all employees. This means that most roles will have some level of in-office and/or in-person expectations, which will be shared during the recruitment process.

Equal Opportunity Employer:

NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, protected veteran status, and any other protected classification.

Why You'll Thrive at NetApp

At NetApp, you won't wait for the perfect moment - you'll make it. The early planning, the extra thought, the bold idea that turns good into great: That's how our people operate and how we continue to push the boundaries of data infrastructure.

NetApp is the trusted partner for organizations transforming data into opportunity. As the only enterprise-grade storage service natively embedded in Google Cloud, AWS, and Microsoft Azure, we empower customers to run everything from traditional workloads to enterprise AI with unmatched performance, resilience, and security.

Our culture

We celebrate mold breakers, bold thinkers, and problem solvers. We reward initiative, impact, and ownership. We provide flexibility so you can balance professional ambition with your personal life. Here, differences are not just welcomed - they drive everything we do.

If you're ready to innovate, rise to the challenge, and own every moment - make your next move your best one. Apply now.

Submitting an Application

To ensure a streamlined and fair hiring process for all candidates, our team only reviews applications submitted through our company website. This practice allows us to track, assess, and respond to applicants efficiently. Emailing our employees, recruiters, or Human Resources personnel directly will not influence your application.

AI Disclosure

For select roles, some stages of our hiring process may use artificial intelligence tools to help evaluate applications and candidate selection. These tools support - rather than replace - human decision-making.

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More about this job

Skills

Process data
Apache Spark
Customer service
Computer science
Data engineering
SQL
Python
Test automation
Google Cloud
AWS
Communication skills

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