Jobs in the United States

25+ jobs

Save this search

Added just now
Advanced Cyber Security Architect/Engineer
Honeywell
Duluth, GA
As an Advanced Cyber Security Architect/Engineer at the Honeywell Industrial Cybersecurity Centers of Excellent and Innovation, you will lead the research, development, and engineering of…
Added just now
TW
Maintenance Engineer
TVWITI WITI
Milwaukee, WI
- $16.98 to $37.58 USD / hour
Added just now
Data Engineer
KBR
Beavercreek, OH
Added 1 min ago
Wind & Site Engineer (m/f/d)
Nordex Group
Portland, OR · West Branch, IA · Chicago, IL
The role of Wind and Site Engineer directly supports Nordex's mission to develop and deliver clean power plants that make 100% renewable energy a reality for the world. As a Wind and Site…
Added 1 min ago
MP
Senior Project Engineer Electrical (Remote)
MSA Professional Services, Inc.
Des Moines, IA · LaCrosse, WI · Sioux Falls, SD · Omaha, NE
- $88,871 to $142,195 USD / year
MSA Professional Services is looking for a Senior Project Engineer – Electrical with a passion for designing safe, efficient, and sustainable electrical systems for a variety of commercial…
Added 2 mins ago
A
Mep Supervisor
Actalent
Richmond, VA
- $125,000 to $150,000 USD / year
Added 2 mins ago
Design Technology Coordinator
Actalent
Midlothian, VA
…lifecycle and supports efficient project execution through defined software platforms, workflows, and standards. The Design Technology…
Added 2 mins ago
Water Resources Engineer
Actalent
Chamblee, GA
…guiding a growing team. The position is ideal for an experienced engineer operating between project engineer and project…
Added 2 mins ago
S|
Data Engineer II
StorageMart | MMS
Columbia, MO
- $100,000 to $120,000 USD / year
Added 2 mins ago
S|
Data Engineer II
StorageMart | MMS
Columbia, MO
- $100,000 to $120,000 USD / year
Added 2 mins ago
Systems Engineer - Design & Development - Hybrid
General Dynamics Mission Systems, Inc
Remote, United States
Added 2 mins ago
UA
Administrative Assistant / Operations Support
UChicago Argonne, LLC
Lemont, IL
- $20.78 to $39.92 USD / hour
Added 2 mins ago
Software Engineering Director
CliftonLarsonAllen LLP
Indianapolis, IN · Raleigh, NC · Orlando, FL · Connection Center-Charlotte, NC · Tampa, FL · Atlanta, GA · Dallas, TX
We are seeking a Software Engineering Director to provide technical leadership in designing, building, and delivering software sol
Added 2 mins ago
Sr Network Operations Engineer
loanDepot
Irvine, CA
Added 3 mins ago
Electrical Design and Analysis Engineer
nLogic
Huntsville, AL
nLogic is seeking a Mid-Career Electrical Design and Analysis Engineer to support the design, development, analysis, integration, and testing of electrical and electronic systems. The…
Added 3 mins ago
Fixed Income Algo Developer, Vice President
Citi
NY · New York
…is a unique and challenging opportunity for an experienced software engineer to contribute to one of the industry's largest and most sophisticated algorithmic trading platforms. You will be…
Added 3 mins ago
PI
AI Agent Engineer, AI Transformation
Psomagen, Inc.
Rockville, MD
- $70,000 to $140,000 USD / year
Added 4 mins ago
Network Engineer
KLA Laboratories, Inc.
Glendale, KY
The Network Server Engineer works with Business Development and Project Managers assisting with customer projects in achieving optimum use of their computer networks by performing needs…
Added 4 mins ago
Senior Mainframe z/OS Engineer (Remote/ Work from Home)
First National Technology Solutions
Work at Home, AZ · Work at Home, CO · Work at Home, WI · Work at Home, WA · Work at Home, UT · Work at Home, NV · Work at Home, TN · Work at Home, AL · Work at Home, ID · Work at Home, MS · Work at Home, ND · Washington, DC · Work at Home, SC · Work at Home, SD · Work at Home, OR · Work at Home, NM · Work at Home, MN · Work at Home, WY · Work at Home, MO · Work at Home, MT · Work at Home, FL · Work at Home, IA · Work at Home, OK · Work at Home, IL · Work at Home, IN · Work at Home, KS · Work at Home, KY · Work at Home, LA · Work at Home, NC · Work at Home, NE · Work at Home, OH · Work at Home, AR
Added 5 mins ago
U
Staff Software Engineer - Engineer
Uber
Sunnyvale, CA · San Francisco, CA · Seattle, WA
- $232,000 to $258,000 USD / year
Staff Software Engineer – Streaming Data Platform
Added 5 mins ago
Engineering Coordinator
JCM Industries, Inc.
Nash, TX
Added 5 mins ago
U
Sr Software Engineer - Engineer
Uber
Sunnyvale, CA · San Francisco, CA · Seattle, WA
- $202,000 to $224,000 USD / year
Senior Software Engineer, Michelangelo Job Controller team
Added 5 mins ago
Staff Civil Engineer
Langan Engineering & Environmental Services
Fort Worth, TX
Added 5 mins ago
Technical Quality Assurance Inspector III
Sierra Space
Middleton, WI
Added 5 mins ago
AI Engineer
Coterie Applications Inc.
Remote, United States

NetApp, Inc.

Technical Support Engineer

Morrisville, NC, United States

The target salary range for this position is 125,000 - 135,000 USD.

Apply About employer

Applications open in a new tab.

Job details

Pay: The target salary range for this position is 125,000 - 135,000 USD.
Posting language: English
Posted: Nov 3, 2026

Original job description

Short Description

Technical Support Engineer 4 / Escalation Engineer with Ontap, DP, NAS, SAN, Performance expertise in Storage Industry.

Role Overview:

Provides technical support to customers and partners. The Technical Support Engineer ensures mission‑critical systems operate smoothly by diagnosing, troubleshooting, repairing, and debugging NetApp products. The role handles complex issues escalated beyond first‑line support and requires strong hardware and software expertise, a proactive problem‑solving mindset, and a commitment to excellent customer service. Occasionally designs and deliver technical training/brown-bags. Reports design and reliability problems or code issues to software engineering. A strong interest in AI and openness to using AI‑driven tools is considered an added value. Person should be willing to work during weekends night shift for Fri, Sat, Mon to manage high critical/Priority customer calls/cases managed through the queues.

Job Requirements

Good written and verbal communication skills.

• Good interpersonal communication and customer service skills are needed in order to work successfully with customers in high stress and/or ambiguous situations, also coordinate and collaborate with other GEO peers.

Strong aptitude for learning new technologies and understanding how to utilize them in a customer-facing environment.
Ability to follow standard engineering principles and practices.
Creative approach to problem solving.
Understanding of AI tools, systems and practices.

Key Responsibilities:

Address technical issues unresolved by initial NetApp product support.

• Collaborate with other NetApp Technical Support teams or escalate cases to Engineering for complex problems.

Create knowledge base articles to share information and best practices.

• Specialize in NetApp Ontap architecture, Core, Hardware, WAFL, NAS, SAN, Performance areas developing deep technical expertise.

Troubleshoot challenging technical issues, always prioritizing excellent customer service.

Technical Skills Preferred:

Data Protection & Backup Expertise: Enterprise backup tools, Replications technologies, backup strategies, recovery concepts

• Storage Systems: NetApp Ontap Architecture, Core, Hardware, SAN (iSCSI/FC), NAS (NFS, CIFS/SMB), object storage (S3)

Networking Fundamentals: TCP/IP, VLANs, routing
Virtualization & Platform Integration : (Vmware and Container Storage)
Cloud & Hybrid Storage: General knowledge of various cloud concepts including S3, Blob, EBS...

• Operational & Troubleshooting Skills: Root cause analysis across storage, network, and backup layers and Performance analysis

Additional exposure such as:

UNIX/Linux configuration, administration and technical support
Microsoft Windows environment configuration, system administration and technical support

• The interoperability of some enterprise applications (such as Oracle, SAP, Microsoft Exchange or Microsoft SQL Server) with storage systems and solutions

Server, and Desktop Virtualization Solutions (such as VMware, Hyper-V, XenServer ...)
Backup Solutions with enterprise applications

• Snapshot/ShadowCopy technology

Education

• Minimum 10 years in a similar technical support role.

Bachelor’s degree in Engineering or Computer Science, or equivalent experience.

• Demonstrated passion and ability to learn new technologies quickly.

Strong teamwork, creativity, and a proactive approach to problem-solving.
Ability to multi-task, manage workload, and prioritise based on business impact.
Aptitude for learning and applying new technologies in customer-facing environments.
Adherence to standard engineering principles and practices.

The target salary range for this position is 125,000 - 135,000 USD. The salary offered will be determined by the candidate's location, qualifications, experience, and education and may be outside of this range. Final compensation packages are competitive and in line with industry standards, reflecting a variety of factors, and include a comprehensive benefits package. This may cover Health Insurance, Life Insurance, Retirement or Pension Plans, Paid Time Off (PTO), various Leave options, Performance-Based Incentives, employee stock purchase plan, and/or restricted stocks (RSU’s), with all offerings subject to regional variations and governed by local laws, regulations, and company policies. Benefits may vary by country and region, and further details will be provided as part of the recruitment process.

Apply About employer

Report this job