Jobs in the United States

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Enterprise Data Manager
County of Orange
Santa Ana, CA
- $60.69 to $94.08 USD / hour
Under the general direction of the Director of Information Technology, the Enterprise Data Manager oversees the Data Analyst classification and may manage additional analytical staff,…
Added 1 min ago
High Voltage Engineer
Fermi National Accelerator Laboratory
United States
Please note that the pay range information is a general guideline only. The pay offered to a selected candidate will be determined based on factors such the scope and responsibilities of…
Added 1 min ago
CO
Project Administrator
City of Waco
Waco, TX
- $78,197.31 to $115,499.11 USD / year
Registration as a Professional Engineer by the Texas Board of Professional Engineers preferred.
Added 2 mins ago
AI
Quality Engineer
AERCO International, Inc
Blauvelt, NY
- $93,000 to $103,000 USD / year
This highly motivated and data-driven Quality Engineer serves as the technical quality resource for manufacturing operations and quality system improvement. The position is responsible for…
Added 5 mins ago
AI Evaluation Engineer
Sedgwick Claims Management Services Inc.
Telecommuter, FL
PRIMARY PURPOSE: The AI Evaluation Engineer designs, builds, and operates the evaluation systems that determine whether our GenAI solutions are accurate, safe, reliable, and ready for…
Added 8 mins ago
Operations Supervisor, Supply Chain- 2nd Shift
GXO Logistics
Claude, TX
We engineer faster, smarter, leaner supply chains.
Added 8 mins ago
Supervisor, Supply Chain Operations - 1st Shift
GXO Logistics
Muskogee, OK
We engineer faster, smarter, leaner supply chains.
Added 8 mins ago
Supervisor, Environmental Health and Safety - 1st Shift
GXO Logistics
Muskogee, OK
We engineer faster, smarter, leaner supply chains.
Added 8 mins ago
Operations Supervisor, Supply Chain - 2nd Shift
GXO Logistics
Claude, TX
We engineer faster, smarter, leaner supply chains.
Added 8 mins ago
Operations Manager, Supply Chain - 2nd Shift
GXO Logistics
Claude, TX
We engineer faster, smarter, leaner supply chains.
Added 11 mins ago
Machine Learning Engineer, AI Software (C++)
ON, CA
Added 12 mins ago
RE
Senior Staff Engineer, Product Marketing (AI datacenter infrastructure)
Renesas Electronics
Remote, United States
- $180,000 to $223,000 USD / year
Position Renesas MCUs as BMC companion and satellite-controller solutions for secure, interoperable platform management, with clear differentiation from general-purpose MCUs and BMC SoCs.
Added 12 mins ago
Senior Analog Engineer
Renesas Electronics
Duluth, GA
● Strong understanding of general analog design principles and methodologies.
Added 16 mins ago
Senior Network Security Design Engineer
Core4ce Careers
North Charleston, SC
The Senior Network Security Design Engineer serves as a technical subject matter expert responsible for designing, prototyping, documenting, and supporting enterprise network security…
Added 16 mins ago
Network / Unified Communication (UC) Subject Matter Expert (SME)
Core4ce Careers
Remote, United States
…platform. Technologies utilized by the Enterprise UC Network Engineer SME include: Multiple Switch vendors, Juniper, Ruckus, Aruba, Cisco switches, Palo Alto Firewall, Panorama, and…
Added 16 mins ago
F5 Advanced Web Application Firewall Engineer
Core4ce Careers
Remote, United States
Core4ce is seeking an experienced F5 Advanced Web Application Firewall (AWAF) Engineer to support the secure operation of enterprise web applications and application programming interfaces…
Added 16 mins ago
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Engineering Student Assistant - Technician/Field Work (Colton, CA)
Colton, CA
- $18.28 to $28.16 USD / hour
…capacity, to work under the close supervision of the Senior Bridge Engineer (Supervisor). In a learning capacity, the Student Assistant will perform engineering related duties resulting in…
Added 17 mins ago
A
Electrical Engineer
Actalent
Poway, CA
- $120,000 to $150,000 USD / year
Job Title: Electrical Engineer Power SystemsJob DescriptionThis role is for an Electrical Engineer specializing in power systems who will support the electrical engineering development team…
Added 17 mins ago
A
Motor Design Engineer
Actalent
Poway, CA
- $120,000 to $190,000 USD / year
Job Title: General EngineerJob DescriptionWe are seeking a talented General Engineer to design, develop, and implement DC motors for both new and legacy designs. This role involves leading…
Added 17 mins ago
AA
Infrastructure Engineer IV
Aether Aerospace
Boston, MA · Dayton, OH
- $121,813 to $172,000 USD / year
As an Infrastructure Engineer IV you will automate infrastructure provisioning and upgrades using Ansible and bb-bootstrap. Manage and maintain Kubernetes clusters across enclaves…
Added 19 mins ago
CH
Engineer Director
Crescent Hotels
White Plains, NY
- $90,000 to $100,000 USD / year
You are a hands on leader with strong technical knowledge of HVAC, electrical, plumbing, and general building systems. You take pride in maintaining a safe and well functioning environment…
Added 19 mins ago
Sr Platform Engineer
Mayo US
Rochester, MN
Under the direction of the Director – Platform Technology and the Principal Platform Integration Engineer, this team member will support the direct execution and delivery of all technical…
Added 20 mins ago
Engineering Supervisor
Kimpton Hotels & Restaurants
Cleveland, OH
…management of the engineering staff and reports any issues to the General Manager or Director of…
Added 20 mins ago
DC
Quality Systems Engineer
DY4 Curtiss-Wright DS, Inc.
Santa Clarita, CA
- $94,700 to $126,300 USD / year
The Quality Management Systems (QMS) Engineer based on-site at our Curtiss-Wright Defense Solutions Integrated Systems Santa Clarita, CA site will be responsible for administration and…
Added 22 mins ago
Project Engineer
Air Products and Chemical
Allentown, PA
Air Products is seeking a Project Engineer to join our North Region Customer Engineering team, based at our headquarters in Allentown, PA.

NetApp, Inc.

Technical Support Engineer

Morrisville, NC, United States

The target salary range for this position is 125,000 - 135,000 USD.

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Job details

Pay: The target salary range for this position is 125,000 - 135,000 USD.
Posting language: English
Posted: Nov 3, 2026

Original job description

Short Description

Technical Support Engineer 4 / Escalation Engineer with Ontap, DP, NAS, SAN, Performance expertise in Storage Industry.

Role Overview:

Provides technical support to customers and partners. The Technical Support Engineer ensures mission‑critical systems operate smoothly by diagnosing, troubleshooting, repairing, and debugging NetApp products. The role handles complex issues escalated beyond first‑line support and requires strong hardware and software expertise, a proactive problem‑solving mindset, and a commitment to excellent customer service. Occasionally designs and deliver technical training/brown-bags. Reports design and reliability problems or code issues to software engineering. A strong interest in AI and openness to using AI‑driven tools is considered an added value. Person should be willing to work during weekends night shift for Fri, Sat, Mon to manage high critical/Priority customer calls/cases managed through the queues.

Job Requirements

Good written and verbal communication skills.

• Good interpersonal communication and customer service skills are needed in order to work successfully with customers in high stress and/or ambiguous situations, also coordinate and collaborate with other GEO peers.

Strong aptitude for learning new technologies and understanding how to utilize them in a customer-facing environment.
Ability to follow standard engineering principles and practices.
Creative approach to problem solving.
Understanding of AI tools, systems and practices.

Key Responsibilities:

Address technical issues unresolved by initial NetApp product support.

• Collaborate with other NetApp Technical Support teams or escalate cases to Engineering for complex problems.

Create knowledge base articles to share information and best practices.

• Specialize in NetApp Ontap architecture, Core, Hardware, WAFL, NAS, SAN, Performance areas developing deep technical expertise.

Troubleshoot challenging technical issues, always prioritizing excellent customer service.

Technical Skills Preferred:

Data Protection & Backup Expertise: Enterprise backup tools, Replications technologies, backup strategies, recovery concepts

• Storage Systems: NetApp Ontap Architecture, Core, Hardware, SAN (iSCSI/FC), NAS (NFS, CIFS/SMB), object storage (S3)

Networking Fundamentals: TCP/IP, VLANs, routing
Virtualization & Platform Integration : (Vmware and Container Storage)
Cloud & Hybrid Storage: General knowledge of various cloud concepts including S3, Blob, EBS...

• Operational & Troubleshooting Skills: Root cause analysis across storage, network, and backup layers and Performance analysis

Additional exposure such as:

UNIX/Linux configuration, administration and technical support
Microsoft Windows environment configuration, system administration and technical support

• The interoperability of some enterprise applications (such as Oracle, SAP, Microsoft Exchange or Microsoft SQL Server) with storage systems and solutions

Server, and Desktop Virtualization Solutions (such as VMware, Hyper-V, XenServer ...)
Backup Solutions with enterprise applications

• Snapshot/ShadowCopy technology

Education

• Minimum 10 years in a similar technical support role.

Bachelor’s degree in Engineering or Computer Science, or equivalent experience.

• Demonstrated passion and ability to learn new technologies quickly.

Strong teamwork, creativity, and a proactive approach to problem-solving.
Ability to multi-task, manage workload, and prioritise based on business impact.
Aptitude for learning and applying new technologies in customer-facing environments.
Adherence to standard engineering principles and practices.

The target salary range for this position is 125,000 - 135,000 USD. The salary offered will be determined by the candidate's location, qualifications, experience, and education and may be outside of this range. Final compensation packages are competitive and in line with industry standards, reflecting a variety of factors, and include a comprehensive benefits package. This may cover Health Insurance, Life Insurance, Retirement or Pension Plans, Paid Time Off (PTO), various Leave options, Performance-Based Incentives, employee stock purchase plan, and/or restricted stocks (RSU’s), with all offerings subject to regional variations and governed by local laws, regulations, and company policies. Benefits may vary by country and region, and further details will be provided as part of the recruitment process.

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