Jobs in the United States

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Added 5 mins ago
Executive Assistant to the President - Endoscopy
COV Covidien LP
Lafayette, CO
…growth and cross-functional collaboration as we work together to engineer the extraordinary.…
Added 6 mins ago
Sr. Site Reliability Engineer - Digital Assets
Early Warning Services, LLC
United States
The Sr. Site Reliability Engineer applies software engineering and systems engineering practices to improve the reliability, resilience, scalability, and operational health of production…
Added 15 mins ago
O
Senior Platform Software Engineer - OCI
Oracle
Juneau, AK
- $92,500 to $209,500 USD / year
Oracle Cloud Infrastructure (OCI) is looking for a Senior Platform Software Engineer to join the PKI team responsible for building and operating cloud-scale Public Key Infrastructure…
Added 15 mins ago
Account Manager II
Arrow Electronics
Juneau, AK
…opportunities within assigned customers through a sales plan and process. Develops an understanding of the customer’s needs and the customer’s decision-making hierarchy to proactively…
Added 35 mins ago
Software Engineer (Edge - Devices & Mobile)
Jobgether
Remote, United States
…applications and next steps. Our partner is looking for a Software Engineer (Edge – Devices & Mobile) based in United…
Added 36 mins ago
DO
Senior Hydroelectric Power Utility Engineer (Specialist)
Department of Water Resources
CA
- $11,437 to $14,315 USD / month
Added 36 mins ago
DO
ENGINEER, WATER RESOURCES
Department of Water Resources
CA
- $6,488 to $12,152 USD / month
Added 40 mins ago
Automation Engineer
Amazon.com Services LLC
Murfreesboro, TN
As an Automation Engineer, you will play a crucial role in maximizing equipment reliability and operational performance in our fulfillment centers by providing proactive controls automation…
Added 47 mins ago
Data Engineering Senior Consultant
Clarkston Consulting
Dallas, TX · Tampa, FL · Charlotte, NC · Houston, TX · Atlanta, GA
Together, we can find the answers to our clients' most challenging business problems through a combination of our industry expertise, business process knowledge, and consulting excellence.
Added 51 mins ago
Product Sourcing Engineer (Electronic Focused)
Anduril Industries
Costa Mesa, CA
Product Sourcing Engineer (Electronics Focused)
Added 51 mins ago
Product Sourcing Engineer (Batteries/Energy/Etc..)
Anduril Industries
Costa Mesa, CA
Product Sourcing Engineer (Batteries/Energy/Etc.)
Added 1 hour ago
QA Associate Quality Engineer
Alcon Research, LLC. Company
Johns Creek, GA
…member by providing direction and support to the non-conformance process, product quarantine as non-conformances arises. Ensure nonconformance reports are initiated per established…
Added 1 hour ago
Electrical Engineer - Commercial High-Rise MEP
AlphaX
Fort Lauderdale, FL
We are seeking an experienced Electrical Design Engineer to join our team and develop electrical systems for high-rise buildings and large-scale commercial projects.
Added 1 hour ago
Systems Engineer 2027 Summer Intern (Onsite)
United States
As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations,…
Added 1 hour ago
Mechanical Engineer
Smith Johnson Tech
West Jordan, UT
Full-Time Mechanical Engineer position in our clients’ West Jordan, UT, office. Opportunity with an established, market leading, employee-owned company doing major innovative design…
Added 1 hour ago
J
Software Engineer II - Cloud-Native Agent Harness (Mecatl)
Jobgether
Remote, United States
- $157,500 to $192,500 USD / year
…applications and next steps. Our partner is looking for a Software Engineer II – Cloud-Native Agent Harness (Mecatl) based in United…
Added 1 hour ago
J
Senior Software Engineer II, Mobile - On App Ads (AI Native)
Jobgether
Remote, United States
- $118,500 to $216,500 USD / year
…and next steps. Our partner is looking for a Senior Software Engineer II, Mobile – On App Ads (AI Native) based in United…
Added 1 hour ago
AI Research Engineer (Agentic Reinforcement Learning)
Jobgether
Remote, United States
…applications and next steps. Our partner is looking for an AI Research Engineer (Agentic Reinforcement Learning) based in United…
Added 1 hour ago
T
Project Engineer
Therma
Salt Lake City, UT
- $85,000 to $110,000 USD / year
We have an immediate need for a Project Engineer in Salt Lake City, UT. You'll work side by side with our Project Managers on planning, scheduling, resource allocation, and project…
Added 1 hour ago
T
Project Engineer
Therma
San Jose, CA
- $85,000 to $120,000 USD / year
Therma has an immediate need for a Project Engineer. This position is responsible for assisting the Project Manager and project management with the overall planning & scheduling, resource…
Added 1 hour ago
Account Manager II
Arrow Electronics
Brookings, SD
…opportunities within assigned customers through a sales plan and process. Develops an understanding of the customer’s needs and the customer’s decision-making hierarchy to proactively…
Added 1 hour ago
CO
Structural Plans Engineer - Planning & Development
City of Phoenix
AZ
- $104,728 to $140,337.6 USD / year
…officials provide oversight as the city grows and needs arise. The process is governed through development and enforcement of city codes and…
Added 1 hour ago
NP
Water System / Renewable Energy Engineering Intern
Nebraska Public Power District
North Platte, NE
- $25.64 to $29.58 USD / hour
Performs a variety of specific tasks within each of the primary responsibilities: general understanding of the process involved, of the electric utility industry, and of economic/accounting…
Added 1 hour ago
Field Engineering Manager
TerraPower, LLC
Kemmerer, WY
Added 1 hour ago
Industrial Design Engineer, GES NA Ops Engineering
Amazon.com Services LLC
Nashville, TN
We’re looking to add a high-impact engineer to our team. In this role, you will collaborate with internal and external teams to design high-quality, cost-effective solutions for our…

NetApp, Inc.

Technical Support Engineer

Morrisville, NC, United States

The target salary range for this position is 125,000 - 135,000 USD.

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Job details

Pay: The target salary range for this position is 125,000 - 135,000 USD.
Posting language: English
Posted: Nov 3, 2026

Original job description

Short Description

Technical Support Engineer 4 / Escalation Engineer with Ontap, DP, NAS, SAN, Performance expertise in Storage Industry.

Role Overview:

Provides technical support to customers and partners. The Technical Support Engineer ensures mission‑critical systems operate smoothly by diagnosing, troubleshooting, repairing, and debugging NetApp products. The role handles complex issues escalated beyond first‑line support and requires strong hardware and software expertise, a proactive problem‑solving mindset, and a commitment to excellent customer service. Occasionally designs and deliver technical training/brown-bags. Reports design and reliability problems or code issues to software engineering. A strong interest in AI and openness to using AI‑driven tools is considered an added value. Person should be willing to work during weekends night shift for Fri, Sat, Mon to manage high critical/Priority customer calls/cases managed through the queues.

Job Requirements

Good written and verbal communication skills.

• Good interpersonal communication and customer service skills are needed in order to work successfully with customers in high stress and/or ambiguous situations, also coordinate and collaborate with other GEO peers.

Strong aptitude for learning new technologies and understanding how to utilize them in a customer-facing environment.
Ability to follow standard engineering principles and practices.
Creative approach to problem solving.
Understanding of AI tools, systems and practices.

Key Responsibilities:

Address technical issues unresolved by initial NetApp product support.

• Collaborate with other NetApp Technical Support teams or escalate cases to Engineering for complex problems.

Create knowledge base articles to share information and best practices.

• Specialize in NetApp Ontap architecture, Core, Hardware, WAFL, NAS, SAN, Performance areas developing deep technical expertise.

Troubleshoot challenging technical issues, always prioritizing excellent customer service.

Technical Skills Preferred:

Data Protection & Backup Expertise: Enterprise backup tools, Replications technologies, backup strategies, recovery concepts

• Storage Systems: NetApp Ontap Architecture, Core, Hardware, SAN (iSCSI/FC), NAS (NFS, CIFS/SMB), object storage (S3)

Networking Fundamentals: TCP/IP, VLANs, routing
Virtualization & Platform Integration : (Vmware and Container Storage)
Cloud & Hybrid Storage: General knowledge of various cloud concepts including S3, Blob, EBS...

• Operational & Troubleshooting Skills: Root cause analysis across storage, network, and backup layers and Performance analysis

Additional exposure such as:

UNIX/Linux configuration, administration and technical support
Microsoft Windows environment configuration, system administration and technical support

• The interoperability of some enterprise applications (such as Oracle, SAP, Microsoft Exchange or Microsoft SQL Server) with storage systems and solutions

Server, and Desktop Virtualization Solutions (such as VMware, Hyper-V, XenServer ...)
Backup Solutions with enterprise applications

• Snapshot/ShadowCopy technology

Education

• Minimum 10 years in a similar technical support role.

Bachelor’s degree in Engineering or Computer Science, or equivalent experience.

• Demonstrated passion and ability to learn new technologies quickly.

Strong teamwork, creativity, and a proactive approach to problem-solving.
Ability to multi-task, manage workload, and prioritise based on business impact.
Aptitude for learning and applying new technologies in customer-facing environments.
Adherence to standard engineering principles and practices.

The target salary range for this position is 125,000 - 135,000 USD. The salary offered will be determined by the candidate's location, qualifications, experience, and education and may be outside of this range. Final compensation packages are competitive and in line with industry standards, reflecting a variety of factors, and include a comprehensive benefits package. This may cover Health Insurance, Life Insurance, Retirement or Pension Plans, Paid Time Off (PTO), various Leave options, Performance-Based Incentives, employee stock purchase plan, and/or restricted stocks (RSU’s), with all offerings subject to regional variations and governed by local laws, regulations, and company policies. Benefits may vary by country and region, and further details will be provided as part of the recruitment process.

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