Jobs in the United States

25+ jobs

Save this search

Added just now
Software Quality Engineer (Associate, Mid-Level or Senior)
The Boeing Company
Berkeley, MO
Bachelor’s degree in Engineering, Engineering Technology, Computer Science, Data Science, Mathematics, Physics, and/or Chemistry
Added 1 min ago
Lead AI Software Engineer
Humana
Louisville, KY · Dallas, TX · Fort Lauderdale, FL · Nashville, TN · Tampa, FL
Bachelor's degree in Engineering, Data Science, or related field.
Added 1 min ago
Sr. Developer
HEALTHSTREAM INC
Remote, United States
Design solutions that stay within governor limits and work reliably across many subscriber orgs with different data volumes and configurations
Added 2 mins ago
AI Lead Architect
Infinitive Inc
Remote, United States
Certification: Databricks Certified (Databricks Certified Data Engineer Professional, Solutions Architect, or Machine Learning Professional strongly preferred).
Added 2 mins ago
Associate Business Intelligence Engineer
Ventura Foods
Irvine, CA
The Associate BI Engineer supports the development, maintenance, and enhancement of business intelligence solutions, including reports, dashboards, semantic models, and data assets that…
Added 3 mins ago
Oliver Wyman - Senior Lead AI Engineer
Oliver Wyman, LLC
NY · WA
…unprecedented products across industries. As a Senior Lead AI Engineer, you are primarily responsible for managing technical projects and helping teams design and build AI/ML systems and…
Added 4 mins ago
T
Linux Infrastructure Engineer
TEKsystems
Irving, TX
- $60 to $75 USD / hour
…network problems using command-line tools, logs, monitoring data, routing information, and packet captures using tools such as tcpdump and Wireshark.4.Troubleshoot routing, switching,…
Added 5 mins ago
CC
Senior Manager, Environmental Sustainability Programs
Carrier Corporation
Remote, United States
- $117,500 to $234,500 USD / year
…programs, Project Manager for Corporate Sustainability and Lead Data…
Added 8 mins ago
Staff Software Engineer - IAM
General Motors
Montpelier, VT
We’re looking for a Security Software Engineer to join the Security Products Engineering team and drive the design and implementation of security-focused software and services across GM.…
Added 8 mins ago
Staff Full-stack Engineer - Shopping (Remote-eligible)
Capital One
Montpelier, VT
As a Staff Engineer at Capital One, you will be part of a community of technical experts working to define the future of banking in the cloud. You will work alongside our talented team of…
Added 8 mins ago
Lead Software Engineer
Evolent
Montpelier, VT
The Lead Software Engineer leads the design, development, and delivery of the web user experience for the Evolent Platform. This role defines the front-end architecture and technical…
Added 9 mins ago
Data Scientist 1
Baylor Scott & White Health
Montpelier, VT
Care Coverage Analytics supports the data science and advanced analytics needs of Baylor Scott & White
Added 9 mins ago
NCUVO Senior Scientific Software Engineer
University of Vermont
Burlington, VT
Added 9 mins ago
AT
Senior II Site Reliability Engineer
Akamai Technologies, Inc.
Montpelier, VT
- $146,400 to $263,600 USD / year
As a Senior II Site Reliability Engineer, you will be responsible for:
Added 9 mins ago
AT
Site Reliability Engineer II
Akamai Technologies, Inc.
Montpelier, VT
- $95,000 to $171,000 USD / year
As a Site Reliability Engineer II, you will be responsible for:
Added 9 mins ago
AT
Senior II Site Reliability Engineer
Akamai Technologies, Inc.
Montpelier, VT
- $146,400 to $263,600 USD / year
As a Senior Site Reliability Engineer, you will be responsible for:
Added 9 mins ago
Solutions Architect - Nutanix Database Service
Nutanix
Montpelier, VT
…this high-impact role, you will shape the future of enterprise data architectures - connecting modern database automation directly with enterprise AI data pipelines, hybrid cloud…
Added 9 mins ago
Cybersecurity Engineer (Cloud)
Amentum
Montpelier, VT
…government-cloud service limitations, tenant and security boundaries, data handling requirements, and controlled connectivity with commercial…
Added 9 mins ago
Senior Cybersecurity Architect (Cloud)
Amentum
Montpelier, VT
…enterprise copilot, and agentic systems, including secure access, data protection, identity, logging, content safety, and human-oversight controls. Evaluate AI services and integrations for…
Added 10 mins ago
Staff Systems Engineer, Strategic Defense
Anduril Industries
Colorado Springs, CO · Huntsville, AL · Washington, DC
…OS, an AI-powered operating system that turns thousands of data streams into a realtime, 3D command and control center. As the world enters an era of strategic competition, Anduril is…
Added 12 mins ago
TT
Founding Forward Deployed Engineer
True Talent Solutions Partners
San Francisco, CA
- $180,000 to $230,000 USD / year
Join an early-stage AI customer success software team as a Founding Forward Deployed Engineer. You will work directly with enterprise customers to take AI agents from discovery and…
Added 12 mins ago
TT
Founding AI Engineer
True Talent Solutions Partners
New York, NY
- $200,000 to $250,000 USD / year
Join an early-stage B2B SaaS team as its Founding AI Engineer, building the core of a real-time AI voice agent for sales. You will own the agent's technical direction and help make live,…
Added 12 mins ago
TT
Robotics Software Engineer
True Talent Solutions Partners
Watertown, MA
- $130,000 to $180,000 USD / year
- Build and maintain data-labeling frontends, perception systems, and compilers for robot intelligence.
Added 12 mins ago
TT
Founding ML Research Engineer
True Talent Solutions Partners
San Francisco, CA
- $180,000 to $230,000 USD / year
Join an early-stage industrial AI startup as a founding engineer building the multimodal AI system for wearable assistants used in field operations. You will own key parts of the production…
Added 23 mins ago
Senior Software Engineer, IT Digital Employee Experience
Databricks
San Francisco, CA
As a Senior Software Engineer on this team, you will own projects end-to-end and be the team lead of software engineers. You will own architecture, design, implementation, deployment, and…

NetApp, Inc.

Technical Support Engineer

Morrisville, NC, United States

The target salary range for this position is 125,000 - 135,000 USD.

Apply About employer

Applications open in a new tab.

Job details

Pay: The target salary range for this position is 125,000 - 135,000 USD.
Posting language: English
Posted: Nov 3, 2026

Original job description

Short Description

Technical Support Engineer 4 / Escalation Engineer with Ontap, DP, NAS, SAN, Performance expertise in Storage Industry.

Role Overview:

Provides technical support to customers and partners. The Technical Support Engineer ensures mission‑critical systems operate smoothly by diagnosing, troubleshooting, repairing, and debugging NetApp products. The role handles complex issues escalated beyond first‑line support and requires strong hardware and software expertise, a proactive problem‑solving mindset, and a commitment to excellent customer service. Occasionally designs and deliver technical training/brown-bags. Reports design and reliability problems or code issues to software engineering. A strong interest in AI and openness to using AI‑driven tools is considered an added value. Person should be willing to work during weekends night shift for Fri, Sat, Mon to manage high critical/Priority customer calls/cases managed through the queues.

Job Requirements

Good written and verbal communication skills.

• Good interpersonal communication and customer service skills are needed in order to work successfully with customers in high stress and/or ambiguous situations, also coordinate and collaborate with other GEO peers.

Strong aptitude for learning new technologies and understanding how to utilize them in a customer-facing environment.
Ability to follow standard engineering principles and practices.
Creative approach to problem solving.
Understanding of AI tools, systems and practices.

Key Responsibilities:

Address technical issues unresolved by initial NetApp product support.

• Collaborate with other NetApp Technical Support teams or escalate cases to Engineering for complex problems.

Create knowledge base articles to share information and best practices.

• Specialize in NetApp Ontap architecture, Core, Hardware, WAFL, NAS, SAN, Performance areas developing deep technical expertise.

Troubleshoot challenging technical issues, always prioritizing excellent customer service.

Technical Skills Preferred:

Data Protection & Backup Expertise: Enterprise backup tools, Replications technologies, backup strategies, recovery concepts

• Storage Systems: NetApp Ontap Architecture, Core, Hardware, SAN (iSCSI/FC), NAS (NFS, CIFS/SMB), object storage (S3)

Networking Fundamentals: TCP/IP, VLANs, routing
Virtualization & Platform Integration : (Vmware and Container Storage)
Cloud & Hybrid Storage: General knowledge of various cloud concepts including S3, Blob, EBS...

• Operational & Troubleshooting Skills: Root cause analysis across storage, network, and backup layers and Performance analysis

Additional exposure such as:

UNIX/Linux configuration, administration and technical support
Microsoft Windows environment configuration, system administration and technical support

• The interoperability of some enterprise applications (such as Oracle, SAP, Microsoft Exchange or Microsoft SQL Server) with storage systems and solutions

Server, and Desktop Virtualization Solutions (such as VMware, Hyper-V, XenServer ...)
Backup Solutions with enterprise applications

• Snapshot/ShadowCopy technology

Education

• Minimum 10 years in a similar technical support role.

Bachelor’s degree in Engineering or Computer Science, or equivalent experience.

• Demonstrated passion and ability to learn new technologies quickly.

Strong teamwork, creativity, and a proactive approach to problem-solving.
Ability to multi-task, manage workload, and prioritise based on business impact.
Aptitude for learning and applying new technologies in customer-facing environments.
Adherence to standard engineering principles and practices.

The target salary range for this position is 125,000 - 135,000 USD. The salary offered will be determined by the candidate's location, qualifications, experience, and education and may be outside of this range. Final compensation packages are competitive and in line with industry standards, reflecting a variety of factors, and include a comprehensive benefits package. This may cover Health Insurance, Life Insurance, Retirement or Pension Plans, Paid Time Off (PTO), various Leave options, Performance-Based Incentives, employee stock purchase plan, and/or restricted stocks (RSU’s), with all offerings subject to regional variations and governed by local laws, regulations, and company policies. Benefits may vary by country and region, and further details will be provided as part of the recruitment process.

Apply About employer

Report this job