Remote jobs in the United States

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Added 22 mins ago
Senior Project Manager
Isos Technology
Remote, United States
…Deeply dedicated single-client portfolio leadership is the Program Manager lane, not Senior…
Added 53 mins ago
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Senior Program Manager - Product Excellence
ThoughtSpot
Remote, United States
- $145,000 to $175,000 USD / year
…agenda-setting, review cycles, and live delivery across both programs. You're a genuine hybrid of program manager, live facilitator, and enablement partner - technical enough to hold your…
Added 2 hours ago
Senior ABM Manager
Chainguard
Remote, United States
We are hiring a full-stack, technical Sr. Account-Based Marketing (ABM) Manager to own our ABM program end-to-end. You'll start with bespoke 1:1 and 1:few programs against our most…
Added 2 hours ago
Director of Product Operations
Fortive
Remote, United States
Build the systems that make every Gordian Product Manager better.
Added 3 hours ago
GM
Senior Director - AI Enablement
Greystar Management Services, LLC
Remote, United States
- $180,000 to $200,000 USD / year
Share role-level adoption data (active users, workflow coverage, time-to-first-value) with People Strategy & Programs so manager enablement and communications can target where readiness…
Added 4 hours ago
ERP Business Analyst Sr - E3
Lockheed Martin
Remote, United States
You'll perform as a Global Supply Chain, ERP Business Analyst, Senior
Added 4 hours ago
Financial Management Mgr - L5
Lockheed Martin
Remote, United States
The Manager drives throughput, cycle time, first pass yield, and accuracy performance by identifying and resolving operational and system bottlenecks, strengthening upstream master data and…
Added 4 hours ago
Senior Technical Program Manager
Penguin Ai
Remote, United States
Your Epic Quest as Our Senior Technical Program Manager!
Added 5 hours ago
Strategic AI Outcomes Manager
Jasper
Remote, United States
As a Strategic AI Outcomes Manager, you'll partner with Jasper's largest enterprise customers to ensure they achieve measurable business outcomes with generative AI. You'll serve as a…
Added 5 hours ago
Senior Partner AI Enablement Manager
Cresta
Remote, United States
As the Senior Partner AI Enablement Manager, you’ll be responsible for building a world-class AI Receptionist partner ecosystem that drives revenue and successful customer outcomes by…
Added 5 hours ago
Senior Manager - Financial Planning & Analysis
CVS Shared Services Resources LLC
Remote, United States
Oversee financial performance analysis - including variance, trend, and profitability analyses - and provide senior leadership with actionable insights and recommendations.
Added 6 hours ago
D
Senior Growth Marketing Manager (App Installs)
DuckDuckGo
Remote, United States
- $178,500 USD / year
- Hands-on expertise standing up and managing paid digital advertising programs (Google Ads, Apple Ads, etc.) as well as familiarity with non-digital paid media management (CTV, TV, etc.).
Added 6 hours ago
Senior PDS Sourcing Manager
US AMR-Jones Lang LaSalle Americas, Inc.
Remote, United States
Manager, Strategic Sourcing - What this job involves
Added 7 hours ago
Senior Manager, Talent Discovery & Selection
Insmed Incorporated
Remote, United States
We're looking for a Senior Manager, Talent Discovery & Selection, to help us expand what's possible for patients with serious diseases. Reporting to the Director, Talent Discovery &…
Added 7 hours ago
Senior Visual Designer
College Board
Remote, United States
…Board brand consistent and effective at scale. As a Director, Senior Visual Designer, you’ll own and develop compelling visual and video solutions that connect with our key audiences, while…
Added 7 hours ago
Senior Manager, Cyber Security
Clinisys
Remote, United States
The Senior Manager of Cyber Security is a senior operational leader within the global Information Technology organization. Based in Raleigh, North Carolina US office, this role leads the…
Added 7 hours ago
Director of Product Operations
Fortive
Remote, United States
Build the systems that make every Gordian Product Manager better.
Added 7 hours ago
Senior Forward Deployed Engineer (Full-Stack)
Dscout
Remote, United States
…Python, Swift, Kotlin; SOC 2 and HITRUST certified), a small senior team, and room to build. We work AI-native. Agents write code, evals gate changes, and we aim to do in months what used…
Added 7 hours ago
Market Research Manager/Senior Manager – Quantitative Research
BioVid
Remote, United States
…your best work, we invite you to explore our Market Research Manager/Senior Manager role. This role is ideal for someone passionate about research who thrives on applying creative thinking…
Added 7 hours ago
Senior Product Manager, Analytics & Insights
CLEAResult Consulting Inc.
Remote, United States
We are looking for a strategic Senior Product Manager to own the vision, strategy, and roadmap for our client- and program-facing analytics products. These products help clients and program…
Added 7 hours ago
Manager, Consumer Performance, Affiliates
DoorDash USA
Remote, United States
As Consumer Paid Marketing Manager, you will own the strategy and performance for our growing affiliates program. You’ll be responsible to developing our affiliate creator initiative into a…
Added 8 hours ago
SI
Customer Success Manager, Marketing Cloud Next (Public Sector)
Salesforce, Inc.
Remote, United States
- $123,100 to $202,600 USD / year
The Customer Success Manager (CSM) for Marketing Cloud Next is a versatile expert responsible for ensuring high-value customers who purchase the Signature Success Plan achieve a significant…
Added 8 hours ago
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Digital Program Manager
Nerdio
Remote, United States
- $120,000 to $140,000 USD / year
You will report to the Senior Manager, Digital Customer Success and work alongside the Pooled CS team, but your reach is wider: the plays you build are designed for reuse across Customer…
Added 8 hours ago
Senior Clinical Trial Manager
Generate Biomedicines
Remote, United States
Generate Biomedicines is searching for an enthusiastic and collaborative Senior Clinical Trial Manager to join our Clinical Development Team. This role will report into the Director,…
Added 8 hours ago
Senior Clinical/Operations Internal Monitoring Manager
Clover Health
Remote, United States
The Senior Manager of Internal Monitoring plays a pivotal role in leading and overseeing second-level auditor monitoring across all ODAG functions - including Utilization Management (UM),…

Nerdio

Digital Program Manager

Remote, United States

$120,000 to $140,000 USD / year

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Job details

Pay: $120,000 to $140,000 USD / year
Experience: 5+ years of experience in digital customer success, lifecycle or adoption marketing, CS operations, or program management for a scaled customer segment.
Posting language: English
Posted: Oct 29, 2026

Original job description

About Nerdio At Nerdio, our mission is to simplify the lives of IT professionals and maximize their Microsoft cloud and end user computing investments.

We support organizations of all sizes looking to deploy, manage, and cost-optimize native Microsoft technologies. We partner with Enterprises and Managed Service Providers all over the world to add value on top of their existing native Microsoft investments like Azure Virtual Desktop (AVD), Windows 365, and Microsoft Intune.

Created in 2016, Nerdio has always taken a market-leading and collaborative approach to cloud deployment and management. In fact, our product roadmap is greatly influenced by the regular feedback we receive from having seen companies deploy AVD into production environments several thousand times using Nerdio technology.

Today, Nerdio is used in over 50 countries by more than 15,000 organizations of every size and vertical. We’re committed to delivering exceptional service and support, which starts with identifying and supporting the best staff possible.

We are a fast-moving, nimble company looking for individuals who are collaborative, empathetic, driven and who love to move at the speed of light. If you want to be part of the AVD transformation that Microsoft and Nerdio are leading, then we want to speak with you.

About the role Nerdio is hiring a Digital Program Manager to orchestrate the scaled customer experience across Customer Success. You will own the automated journeys end to end, and act as an internal consultant to the rest of the CS organization: finding friction in the customer journey and removing it with automation and agentic AI. You will report to the Senior Manager, Digital Customer Success and work alongside the Pooled CS team, but your reach is wider: the plays you build are designed for reuse across Customer Success, so customers get one seamless experience no matter who owns the moment. This is a builder role with no named book of business. You bring the ownership and customer-first urgency of a CAM or TAM to cross-functional programs, and you are comfortable bringing structure to ambiguity. What you'll do Orchestrate the scaled customer experience

Own the digital journey from onboarding through adoption, value realization, renewal, and expansion readiness. Build, launch, monitor, and iterate the plays and automations at each stage.
Build the triggers and handoffs that bring in a CAM or TAM at the right moment (health thresholds, renewal risk, expansion signals, escalations, champion changes, customer requests), following the coverage model set by the strategy lead.
Deliver against the current and future-state journey maps owned by the strategy lead. Surface the friction points you find in the data and in the field, and close them so the experience feels the same regardless of who owns the moment.

Act as an internal consultant to Customer Success

Lead discovery with CS teams: ticket analysis, stakeholder interviews, and data review to find where manual, repetitive, or inconsistent work hurts customers or burns CAM/TAM capacity.
Recommend and build the fix: automation, signal-based triggers, and agentic AI. Give teams plays they can turn on today.

Lead agentic AI and automation

Move the program from static plays to adaptive, agentic journeys for higher-complexity moments, such as personalized onboarding and automated EBR/TVR one-pagers.
Equip CAMs and TAMs with agentic insights that make their jobs easier and return capacity to them.
Evaluate tools, run pilots, and set guardrails so AI-driven touches are accurate, on-brand, and hand off to a human when one is needed.

Run the program and the partnerships

Own program and project management from discovery to launch to iteration: scope, plan, sequence, and keep a current view of the roadmap, status, and dependencies.
Partner with Marketing on every lifecycle communication, RevOps on segmentation and metrics, Product on telemetry and in-app messaging, Support on ticket signals, and Sales on expansion.
Prove impact. Tie each play to NRR, adoption, and risk reduction, run test-and-learn cycles, and share results broadly.

Qualifications

5+ years of experience in digital customer success, lifecycle or adoption marketing, CS operations, or program management for a scaled customer segment.
A track record of leading cross-functional programs from idea to launch and influencing partners without direct authority.
A consultative approach: you can run discovery, facilitate working sessions, and turn what you hear into a prioritized plan.
Hands-on experience with CS, marketing automation, or CRM platforms, and the ability to build or configure automated journeys.
Practical experience with, or strong curiosity about, AI agents and LLM-based workflows, and sound judgment on where AI should and should not act.
Data fluency: you use product telemetry, health scores, and attribution to choose what to build and show what worked.
Strong prioritization, risk management, and written and verbal communication for audiences from CAMs to executives.
A builder mentality and comfort with ambiguity.

Preferred Qualifications

Experience in B2B SaaS, cloud, or the Microsoft and MSP ecosystem.
Experience with Partner Success or Support operations.
Hands-on use of no-code or low-code agent builders and prompt design.

Benefits and Incentives

Competitive Base and Incentive Plan
Stock Options
Health and Welfare Plans*
Life and Disability Plans*
Retirement Plan*
Unlimited Flexible Paid Time Off, including your birthday off!
Collaborative Team Culture
Benefits for international employees, outside the US, vary by country.

Nerdio is committed to a diverse and inclusive workplace. Nerdio is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

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