Jobs in the United States

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Added 1 min ago
Consultant, Data Product Architect
AB3 Nationwide Life and Annuity Insurance Co
OH · AZ · IA
The role follows our SuccessFlex model, which includes three remote workdays and two in-office days per week for team collaboration
Added 1 min ago
K
Senior Product Marketing Manager
Kit
Remote, United States
- $166,000 USD / year
…business is growing, we're looking for a Senior Product Marketing Manager, Scaling Creators to own how Kit wins, lands, and expands these businesses through a sales-assisted motion that…
Added 2 mins ago
Area Program Coordinator
Hema-Tec, Inc.
Milwaukee, WI
…high-performing Registered Nurse (RN) to join us as an Area Program Coordinator - a specialized role designed for nurses who demonstrate elite technical expertise, sharp attention to…
Added 2 mins ago
Product Manager – Order-to-Cash & Agentic AI
Snowflake
Dublin, CA
Location: Dublin, CA | Workplace: Hybrid, 3 days in office
Added 2 mins ago
WC
Apartment Maintenance Technician II
Windsor Communities
Dallas, TX
- $21.02 to $26.28 USD / hour
Inventory Management: Manage and track inventory of maintenance supplies and equipment. Request replacements as needed from Service Manager.
Added 2 mins ago
Strategy & Planning Manager (Remote)
Cisco Systems, Inc.
Remote, United States
Joining the CX Technical Partner Strategy team will give you the chance to explore highly complex problems, gain insight into how we drive growth through the Cisco Partner ecosystem, and…
Added 2 mins ago
Route Professional 4.5 Day Work Week
Cingo
Augusta, GA
Must Have: Clean driving record, physical ability for the work, problem-solving skills.
Added 2 mins ago
Configuration Analyst, Senior
SAN JOAQUIN COUNTY HEALTH COMMISSION
French Camp, CA · Placerville, CA · Modesto, CA
MUST reside in California, preferably in our service area · Candidates must have legal and valid work authorization, Green Card, or U.S
Added 2 mins ago
LM
Food Labeling Compliance Specialist
Lyons Magnus LLC
Fresno, CA
- $77,000 to $94,000 USD / year
Location: Remote; must reside in the Midwest (OH, IL, IN, WI, MI, KY, IA, MN, MO, PA) · Individual must have regulatory technical knowledge
Added 3 mins ago
Account Executive, F&I Dealer Products & Services - Greater Wichita/Kansas Sales Market
Ally
Remote, United States
Hybrid roles are generally expected to be in the office a certain number of days per week as indicated by your manager
Added 3 mins ago
Manager - Oracle HCM Cloud Learning Module
Deloitte US
Atlanta, GA · Austin, TX · Baltimore, MD · Birmingham, AL · Boise, ID · Boston, MA · Charlotte, NC · Chicago, IL · Cincinnati, OH · Cleveland, OH · Columbus, OH · Costa Mesa, CA · Dallas, TX · Davenport, IA · Denver, CO · Des Moines, IA · Detroit, MI · Fort Worth, TX · Fresno, CA · Grand Rapids, MI · Hartford, CT · Hermitage, TN · Houston, TX · Huntsville, AL · Indianapolis, IN · Inglewood, CA · Jacksonville, FL · Jericho, NY · Jersey City, NJ · Kansas City, MO · Las Vegas, NV · Los Angeles, CA · Louisville, KY · McLean, VA · Memphis, TN · Miami, FL · Midland, MI · Milwaukee, WI · Minneapolis, MN · Morristown, NJ · Nashville, TN · New Orleans, LA · NY · Omaha, NE · Philadelphia, PA · Pittsburgh, PA · Portland, OR · Princeton, NJ · Raleigh, NC · Richmond, VA · Rochester, NY · Rosslyn, VA · Sacramento, CA · Salt Lake City, UT · San Antonio, TX · San Diego, CA · San Francisco, CA · San Jose, CA · Seattle, WA · St. Louis, MO · Stamford, CT · Tallahassee, FL · Tampa, FL · Tempe, AZ · Tulsa, OK · Washington, DC
As a Manager on the team, you will be responsible for:
Added 3 mins ago
JB
Correctional Treatment Specialist (Assistant Case Management Coordinator)
Justice, Bureau of Prisons/Federal Prison System
Leavenworth, KS
- $83,488 USD / year
OR Experience: You must have at least one year of specialized experience equivalent in difficulty and complexity to the next lower grade level · This experience must have equipped you with the qualifications to perform the major duties of this position as described above
Added 3 mins ago
Manager - Oracle HCM Cloud Time & Attendance Module(s)
Deloitte US
Atlanta, GA · Austin, TX · Baltimore, MD · Birmingham, AL · Boise, ID · Boston, MA · Charlotte, NC · Chicago, IL · Cincinnati, OH · Cleveland, OH · Columbus, OH · Costa Mesa, CA · Dallas, TX · Davenport, IA · Denver, CO · Des Moines, IA · Detroit, MI · Fort Worth, TX · Fresno, CA · Grand Rapids, MI · Hartford, CT · Hermitage, TN · Houston, TX · Huntsville, AL · Indianapolis, IN · Inglewood, CA · Jacksonville, FL · Jericho, NY · Jersey City, NJ · Kansas City, MO · Las Vegas, NV · Los Angeles, CA · Louisville, KY · McLean, VA · Memphis, TN · Miami, FL · Midland, MI · Milwaukee, WI · Minneapolis, MN · Morristown, NJ · Nashville, TN · New Orleans, LA · NY · Omaha, NE · Philadelphia, PA · Pittsburgh, PA · Portland, OR · Princeton, NJ · Raleigh, NC · Richmond, VA · Rochester, NY · Rosslyn, VA · Sacramento, CA · Salt Lake City, UT · San Antonio, TX · San Diego, CA · San Francisco, CA · San Jose, CA · Seattle, WA · St. Louis, MO · Stamford, CT · Tallahassee, FL · Tampa, FL · Tempe, AZ · Tulsa, OK · Washington, DC
As a Manager on the team, you will be responsible for:
Added 3 mins ago
Senior Advanced Mechanical Design Engineer
Honeywell Aerospace
Olathe, KS
YOU MUST HAVE
Added 3 mins ago
Maintenance Supervisor - Electrical
Saint-Gobain
KANSAS CITY, KS
Reporting directly to the Plant Maintenance Manager, this Maintenance Supervisor will focus on the electrical maintenance within the plant, overseeing the daily activities of skilled…
Added 3 mins ago
Industrial Water Technical Director Job Details | Black & Veatch Family of Companies
Black & Veatch
Overland Park, KS
Serve as a technical resource and mentor for the BV Project Management Team.
Added 3 mins ago
Staff Mechanical Buildings Engineer - HVAC / Plumbing (KC, TX, TN, FL, CA, WI) Job Details | Black & Veatch Family of Companies
Black & Veatch
Overland Park, KS
Applies knowledge and ensures compliance with B&V quality program. Promotes a culture that is conducive to quality. Supports continuous improvement, change management and risk management…
Added 3 mins ago
Subcontracts Manager Job Details | Black & Veatch Family of Companies
Black & Veatch
Overland Park, KS
BA or BS degree in Supply Chain Management, Business, Technical /Engineering,Construction Management or related field preferred.Yearsofrelevantexperiencecan substitute foradegree.
Added 3 mins ago
Operations Manager
PL RxCrossroads 3PL LLC
KY
The Manager of Operations reports to the Director of Operations and is responsible for the operational activities of a variety of functional departments, distribution center(s), and/or…
Added 3 mins ago
Healthcare Product Strategy Senior Manager
Deloitte US
Atlanta, GA · Austin, TX · Baltimore, MD · Boston, MA · Charlotte, NC · Chicago, IL · Cincinnati, OH · Cleveland, OH · Columbus, OH · Dallas, TX · Denver, CO · Detroit, MI · Hartford, CT · Houston, TX · Indianapolis, IN · Jacksonville, FL · Kansas City, MO · Las Vegas, NV · Los Angeles, CA · McLean, VA · Miami, FL · Milwaukee, WI · Minneapolis, MN · Morristown, NJ · Nashville, TN · New Orleans, LA · NY · Philadelphia, PA · Pittsburgh, PA · Portland, OR · Raleigh, NC · Richmond, VA · Sacramento, CA · San Diego, CA · San Francisco, CA · San Jose, CA · Seattle, WA · St. Louis, MO · Stamford, CT · Tampa, FL · Tempe, AZ
Experience in management consulting advising health plans, healthcare providers, pharmacy benefit manager (PBM) organizations, specialty pharmacies, or digital pharmacies on product…
Added 4 mins ago
Healthcare Product Strategy & Design – Senior Consultant
Deloitte US
Atlanta, GA · Austin, TX · Baltimore, MD · Boston, MA · Charlotte, NC · Chicago, IL · Cincinnati, OH · Cleveland, OH · Columbus, OH · Dallas, TX · Denver, CO · Detroit, MI · Hartford, CT · Houston, TX · Indianapolis, IN · Jacksonville, FL · Kansas City, MO · Las Vegas, NV · Los Angeles, CA · McLean, VA · Miami, FL · Milwaukee, WI · Minneapolis, MN · Morristown, NJ · Nashville, TN · New Orleans, LA · NY · Philadelphia, PA · Pittsburgh, PA · Portland, OR · Raleigh, NC · Richmond, VA · Sacramento, CA · San Diego, CA · San Francisco, CA · San Jose, CA · Seattle, WA · St. Louis, MO · Stamford, CT · Tampa, FL · Tempe, AZ
Experience in management consulting advising health plans, healthcare providers, pharmacy benefit manager (PBM) organizations, specialty pharmacies, or digital pharmacies.
Added 4 mins ago
Registered Nurse - Assistant Nurse Manager ICU
Veterans Affairs, Veterans Health Administration
Wichita, KS
Selective Service Registration is required for males born after 12/31/1959
Added 4 mins ago
O
Strategic Planning and Organization Program Manager
Oracle
Topeka, KS
- $91,000 to $209,500 USD / year
Oracle Research Services is seeking a Strategic Planning and Organization Program Manager to support the Group Vice President. In this role, you will help translate leadership priorities…
Added 4 mins ago
IT Security Project Manager
Insight Global
Topeka, KS
This Project Manager will support a statewide technology initiative serving more than 3,600 local entities, acting as a primary liaison between technical teams, cybersecurity vendors, and…
Added 4 mins ago
AT
Technical Program Manager II
Akamai Technologies, Inc.
Topeka, KS
- $100,700 to $181,300 USD / year
As a Technical Program Manager II, you will have end-to-end accountability for the delivery of assigned projects and programs. You will lead complex, cross-functional initiatives from…

Neovance

Program Associate

Remote, United States

Remote

Apply on neovance.rec.pro.ukg.net About employer

Applications open in a new tab.

Job details

Workplace: Remote
Posting language: English
Posted: Nov 11, 2026

Original job description

Job Title: Program Associate

Location: Remote, US

Role: Only available for current Neovance contingent workforce.

About Neovance:

At Neovance, we’re transforming the patient experience by driving better outcomes through compassion, innovation, and operational excellence. With more than 30 years of experience partnering with the biopharmaceutical industry, we deliver agile, technology-enabled patient access solutions that help people start and stay on therapy.

Our expertise spans HUB services, patient assistance programs, field reimbursement, nursing, and non-commercial pharmacy – each designed to remove barriers to care and ensure patients receive the therapies they need when they need them.

Guided by our values of Agility, Integrity, Tenacity, Unity, and Quality, we work as one Neovance team to optimize access, enhance adherence, and make a meaningful impact, one patient at a time.

The Opportunity:

As a Program Associate at Neovance, you’ll be the subject-matter expert for specialized healthcare programs, training and coaching agents, monitoring quality, analyzing program reporting, and delivering exceptional customer service. You’ll identify service trends, manage escalations, take part in client meetings, and mentor team members, all while finding ways to continuously improve program outcomes.

This is a full-time, remote U.S. role in a fast-paced contact-center environment. You’ll typically work an eight-hour shift, Monday – Friday, between 8:00 AM and 8:00 PM ET based on your assigned program, with a 30- or 60-minute unpaid lunch and occasional overtime as needed.

What You'll Do:

Agent Training & Coaching

Lead training sessions – Deliver training on program service offerings, standard operating procedures, and software systems for staff within your assigned program.
Keep training current and compliant – Stay up to date on program procedures, keep training materials, reference guides, and quality and audit requirements in compliance, and recommend improvements based on training effectiveness.
Coach and mentor – Monitor new agents’ performance and serve as an ongoing coach and mentor once training is complete.
Assess call quality – Listen to agent calls to evaluate customer service levels and provide feedback to Supervisors and the Program Manager, Service Delivery.
Partner across teams – Collaborate with other functional teams to identify training needs, update training programs, and maintain consistent call quality expectations.
Protect patient information – Follow all organizational and regulatory standards for handling patient information, including patient safety reporting, and complete all required privacy and data-handling training.

Client & Program Communication

Respond to stakeholders – Answer questions from client contacts, the Program Manager, Service Delivery, Account Director, and program customers with clear, concise communication.
Manage escalations – Handle program call escalations by listening to customers, identifying solutions, and following through on next steps.
Spot trends – Identify and escalate program trends based on common questions and contribute recommendations to address issues.
Support client meetings – Attend client meetings to support the program and Supervisor as needed.

Reporting & Analytics

Report on performance – Prepare and interpret standard monthly and ad hoc program reports, communicating trends and issues to your Supervisor.
Drive improvement – Proactively identify process and performance improvement opportunities and partner with your Supervisor and the Program Manager, Service Delivery to assess and implement changes.
Solve problems – Apply analytical problem-solving skills to address program issues and challenges.

Program Expertise

Be the go-to expert – Serve as team lead and subject matter expert on program processes, lending technical expertise when needed.
Close knowledge gaps – Identify program-specific knowledge gaps from agent calls, escalate to your Supervisor, and help develop recommendations to improve.
Help build the team – Participate in interview panels for Program Specialists and Program Representatives as needed.

What You'll Bring:

Bachelor’s degree in business administration, public health, clinical science, health services research, health economics, or a related field (or evidence of continual progress toward a degree); OR a high school diploma/GED plus 6+ years of equivalent experience in a relevant field
3+ years of experience in healthcare, reimbursement, a healthcare contact center, healthcare program management, or a closely related field
Experience leading, organizing, and establishing program training and providing guidance to staff
Experience working with data
Intermediate to advanced proficiency in Microsoft Excel, PowerPoint, and Word
Secure, private workspace and reliable high-speed internet

All job offers are determined based on a candidate’s location, skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data.

Regular, full-time, or part-time employees working 30 or more hours per week are eligible for comprehensive benefits including:

Medical, Dental, and Vision coverage
Life Insurance
Short- and Long-Term Disability
401(k) with a 5% company match with immediate vesting
Personal Time Off (PTO) or Flexible Time Off (FTO)
Company bonus where applicable

Neovance conducts all official hiring processes exclusively through verified channels. We do not extend employment offers or confirm hiring decisions based solely on email communication. We encourage you to be vigilant against fraudulent hiring messages - especially those offering unusually high pay, requesting personal information early in the process, or claiming to extend an offer without an interview. For a full list of our job openings visit our career page.

Apply on neovance.rec.pro.ukg.net About employer

More about this job

Skills

Coaching
Reporting
Customer service
Provide training
Regulatory compliance
Identify training needs
Communication skills
Problem solving
Clinical science
Research
Program management
Microsoft Excel
Microsoft PowerPoint
Microsoft Word

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Work requirements

Jobs in the United States