Rural Housing Navigator

About NEMCSA

At NEMCSA, we help children, families, and communities thrive. As a nonprofit Community Action Agency serving Northeast Michigan, we're committed to creating opportunities, supporting self-sufficiency, and making a meaningful difference in the lives of those facing economic hardship. We're also proud to be recognized as a Detroit Free Press Top Workplace, reflecting our commitment to a positive culture, supportive teams, and meaningful work.

What You’ll Love About Us:

• To keep you healthy: Medical/Rx, Vision, and Dental insurance with employee coverage at no cost.
• To help prepare you for the future: Generous employer 401(k) contributions, plus Life and Disability Insurance.
• Flexibility: We value work-life balance and offer flexibility whenever possible.
• Time for what matters: 10+ paid holidays each year, generous vacation time, and sick leave benefits.
• Student Loan Forgiveness Opportunities: Employment with NEMCSA may qualify for the Public Service Loan Forgiveness (PSLF) Program.

What You'll Do

As a Rural Housing Navigator, you'll help individuals and families connect with healthcare, housing, and community resources that support long-term stability and well-being. In this role you will:

• Conduct outreach and assess participant needs and barriers.
• Connect clients with healthcare, housing, utility assistance, public benefits, and other community resources.
• Assist with referrals, applications, appointments, and service enrollment.
• Coordinate access to housing and homelessness prevention services.
• Maintain accurate client records, case notes, and required documentation.
• Follow up with participants to ensure services were received and needs are addressed.
• Build relationships with community partners and service providers.
• Participate in outreach events and community education activities.
• Complete required training, including Community Health Worker (CHW) certification.

Most importantly, you'll serve as a trusted resource, helping rural residents overcome barriers and access the services they need to improve their health, stability, and quality of life.

Requirements

What We'll Love About You:

• High school diploma or GED required.
• One to three years of experience in healthcare, human services, housing, community outreach, eligibility determination, resource navigation, or a related field required.
• Experience conducting assessments, coordinating referrals, and connecting individuals to community resources preferred.
• Ability to maintain accurate electronic records and work effectively with clients and community partners.
• Knowledge of housing resources, public benefits, healthcare programs, and community services preferred.
• Valid driver's license and reliable transportation required.

Most importantly, you're passionate about helping individuals and families overcome barriers, access essential resources, and improve their overall health and well-being.