Case Manager/Social Worker

About NEMCSA

At NEMCSA, we help children, families, and communities thrive. As a nonprofit Community Action Agency serving Northeast Michigan, we're committed to creating opportunities, supporting self-sufficiency, and making a meaningful difference in the lives of those facing economic hardship. We're also proud to be recognized as a Detroit Free Press Top Workplace, reflecting our commitment to a positive culture, supportive teams, and meaningful work.

What You’ll Love About Us:

• To keep you healthy: Medical/Rx, Vision, and Dental insurance with employee coverage at no cost.
• To help prepare you for the future: Generous employer 401(k) contributions, plus Life and Disability Insurance.
• Flexibility: We value work-life balance and offer flexibility whenever possible.
• Time for what matters: 10+ paid holidays each year, generous vacation time, and sick leave benefits.
• Student Loan Forgiveness Opportunities: Employment with NEMCSA may qualify for the Public Service Loan Forgiveness (PSLF) Program.

What You'll Do

As a Case Manager/Social Worker, you'll help individuals access the services and supports they need to live safely and independently. Using a person-centered approach, you'll assess needs, develop care plans, coordinate services, and advocate for participants while ensuring compliance with program requirements. In this role, you will:

• Complete assessments and reassessments to identify participant needs, goals, and eligibility for programs and services.
• Develop, implement, and monitor person-centered care plans that support participant health, safety, and independence.
• Assist participants with Medicaid applications, verifications, and ongoing eligibility requirements.
• Coordinate services and connect participants with community resources, providers, and support systems.
• Advocate for participants and maintain regular communication with participants, families, caregivers, and community partners.
• Collaborate with interdisciplinary team members to support participant goals and service needs.
• Maintain accurate documentation, participant files, and program records in compliance with agency, state, and federal requirements.
• Monitor participant well-being, complete emergency planning, and report concerns related to abuse, neglect, or exploitation.
• Build and maintain relationships with community agencies, healthcare providers, and other service organizations.
• Travel throughout the service area to meet with participants and coordinate services.

Every day, you'll make a meaningful difference by helping individuals access the support and resources they need to thrive in their communities.

Requirements

What We'll Love About You:

• Bachelor's Degree in Social Work required, with the ability to obtain Social Work licensure.
• One to three years of experience working with older adults, individuals with disabilities, or other vulnerable populations preferred.
• Experience in case management, long-term care, geriatrics, or human services preferred.
• Proficiency with Microsoft Office, email, and computer-based documentation systems required.
• Strong communication, organization, and advocacy skills.
• Valid driver's license, reliable transportation, and the ability to travel throughout the service area required.

Most importantly, you're passionate about helping individuals access the services and support they need to live safely, independently, and with dignity.