Jobs in the United States

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Added 5 mins ago
RXS Project Manager Dryer Replacement
Constellation
Marseilles, IL
…competitive salaries, eligible employees are offered a bonus program, 401(k) with company match, employee stock purchase program; comprehensive medical, dental and vision benefits,…
Added 6 mins ago
Seed Account Manager - Eastern US (IL, IN, WI, MI, OH, Northeast)
Corteva Agriscience
IL
Brevant is currently hiring for a Seed Account Manager for a national retailer in the Eastern US region (IL, IN, WI, MI, OH, Northeast) . This individual will be a key asset in building and…
Added 6 mins ago
E
Sr Data Engineer 1
Exelon
OAKBROOK TERRACE, IL
- $104,800 USD / year
…processes under the guidance of a Principal Data Engineer or Manager. May coordinate tasks for other team…
Added 6 mins ago
Electrical Substation Project Engineer - 2
GE Vernova
Oakbrook Terrace, IL
Resolve technical issues in coordination with the customer and project manager.
Added 6 mins ago
Electrical Substation Project Engineer 2
GE Vernova
Oakbrook Terrace, IL
Resolve technical issues in coordination with the customer and project manager.
Added 6 mins ago
Senior Manager, Field Technology
Reyes Holdings
Niles, IL
Relevant certifications such as ITIL, Project Management, Apple, Microsoft, or other industry-recognized technical credentials
Added 6 mins ago
T
Data Center Construction Manager
TEKsystems
DeKalb, IL
- $60 to $90 USD / hour
We are seeking an experienced Construction Manager to support the delivery of a critical data center infrastructure project located in DeKalb, IL. This role is responsible for managing…
Added 6 mins ago
T
Construction Manager (OFCI & Equipment Management) - IL
TEKsystems
DeKalb, IL
- $80 to $100 USD / hour
The Construction Manager will be directly responsible for monitoring and refining the long-range and short-term plans to ensure the success of the construction project. The Construction…
Added 6 mins ago
HT
Sr AI Manager
Honeywell Technologies
Rosemont, IL · Des Plaines, IL
- $159,000 to $228,000 USD / year
Experience in technical product or project/program management with a focus on driving adoption and business impact.
Added 6 mins ago
Operations Manager - Decatur, IL
ADM
Decatur, IL
…activities for multiple warehouses in Decatur, IL. The Operations Manager will have salaried and hourly employees within a non-union environment and will work directly with and report to…
Added 6 mins ago
LR
Project Manager Intern
Levi, Ray & Shoup, Inc.
Springfield, IL
- $18 USD / hour
Project Manager Intern - Summer Internship Program
Added 6 mins ago
E Commerce Gateway Development Lead
Illinois Department of Innovation & Technology
Springfield, IL
Added 6 mins ago
Lead Donor Recruiter
Mississippi Valley Regional Blood Center
Springfield, IL
…and lead the department in the absence of the supervisor or…
Added 7 mins ago
Manager, Cloud Engineering
Avanade Inc.
Chicago, IL
…Management Experience:Scope of Work:Nature of Work: Executes project/program plans and processes in alignment with established operational objectives.Scope of Work: Primarily focused on own…
Added 7 mins ago
Associate Manager, Cloud Infrastructure
Avanade Inc.
Chicago, IL
…Management Experience:Scope of Work:Nature of Work: Executes project/program plans and processes in alignment with established operational objectives.Scope of Work: Work must be coordinated…
Added 7 mins ago
Manager, Project Management - Global Payment Network PMO
Capital One
Riverwoods, IL · Chicago, IL
This Project Manager will sit with the Global Payment Network (GPN) PMO and support specifically the Digital Programs and Projects.The individual will be responsible for full lifecycle…
Added 7 mins ago
Associate Partner Marketing Manager, AWS (North America)
EPAM Systems
Chicago, IL
EPAM and AWS work together to win new clients and grow existing ones. As our Associate Partner Marketing Manager , you’ll turn that partnership strategy into campaigns, events and content…
Added 7 mins ago
Cost Transformation&Strategy Associate Manager - 414897
PepsiCo Corp
Chicago, IL
Added 7 mins ago
Manager, Project Management - Card Partnerships
Capital One
Chicago, IL
As a Manager, Project Manager at Capital One in the Partnerships Tech and Operations team, you will drive strategy and execute on high priority projects for the company. You will be…
Added 7 mins ago
Market Manager, U.S. Community Relations
Citigroup
Chicago, IL
The Market Manager, U.S. Community Relations (USCR), is a key member of Citi's Community Investing and Development (CID) team, which advances economic opportunity through impact investing,…
Added 7 mins ago
VU
Software Development Engineer- Product Reliability Engineering
Visa USA Inc
Denver, CO
- $40,123 USD / year
Added 7 mins ago
Manufacturing Engineering Manager
The Timken Company
Montgomery, IL
The Manufacturing Engineering Manager will lead efforts to enhance product quality, optimize engineering systems, deliver capital projects, and ensure customer satisfaction at the Timken…
Added 22 mins ago
HR Partner
ACOMB OSTENDORF & ASSOCIATES LLC
Winter Park, FL
Support employee relations processes and documentation. Escalate investigations, corrective action decisions, and high-risk employee relations matters to the HR Manager.
Added 26 mins ago
CH
Housekeeping Supervisor - Hilton Garden Inn Patriot Place
Colwen Hotels
Foxborough, MA
- $20 USD / hour
…portfolio operating across 9 states. With our continued growth and project pipeline, we are able to provide our associates with exciting career advancement growth and…
Added 29 mins ago
Project Manager - Cancer Center
University of Kansas Medical Center
Kansas City, KS

Closed listing

Nelnet

Customer Success Manager

Baton Rouge, LA, United States

$75,000 to $80,000 USD / year

This opening has closed.

The original listing is kept below for reference.

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Job details

Pay: $75,000 to $80,000 USD / year
Experience: 3–5 years of experience in client success, customer success, account management, or project management within a SaaS, consulting, or professional services environment.
Posting language: English
Posted: Sep 18, 2026

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Original job description

Archived listing. The details below describe a past opening.

Remote

Full time

R23122

CampusGuard, a Nelnet Company, provides information security services for campus-based organizations including higher education institutions, healthcare providers, city, county and state government agencies and hospitality markets. As a full-service information security firm, we leverage our knowledge combined with the industry standards for compliance and information security issues to provide our customers with world class information security & compliance services.

The Customer Success Manager (CSM) is responsible for owning the client lifecycle and ensuring clients achieve measurable outcomes from CampusGuard’s SaaS platform and consulting services. This role partners with clients as a trusted advisor, focusing on compliance achievement, security posture improvement, and sustained platform adoption. The CSM proactively monitors client health, identifies risks and opportunities, and drives value realization throughout the engagement. This position serves as the primary client advocate, coordinating internally to deliver outcomes and support long-term client retention.

Please note that we are unable to provide visa sponsorship for this position. To be considered, candidates must already be authorized to work in the United States without the need for current or future sponsorship.

Compensation range for this role is $75,000-$80,000 annually, depending on experience.

JOB RESPONSIBILITIES:

Lead the end‑to‑end client success lifecycle, including onboarding, success planning, ongoing engagement, and renewal support.
Develop and maintain documented client success plans with clearly defined outcomes, milestones, and adoption goals.
Monitor and assess client health using engagement data, sentiment, compliance status, and platform utilization.
Proactively identify risks, changes, or barriers to success and implement mitigation strategies.
Facilitate executive‑level business reviews that communicate progress, insights, and value delivered.
Serve as the primary strategic point of contact for clients, building trusted and long‑term relationships.
Coordinate cross‑functional delivery with internal teams to ensure timely, high‑quality execution of client engagements.
Drive platform adoption through proactive outreach, training coordination, and usage reviews.
Identify potential expansion opportunities and partner with Sales by providing contextual client insights.

EDUCATION:

Bachelor’s degree in Business, Project Management, Information Security, or a related field, or equivalent professional experience.
Payment Card Industry Professional (PCIP) certification required within the first 12 months of employment.
Preferred: Coursework or certification related to customer success, project management, or information security.

EXPERIENCE:

Required:

3–5 years of experience in client success, customer success, account management, or project management within a SaaS, consulting, or professional services environment.
Demonstrated experience managing client relationships and driving measurable outcomes.
Experience coordinating work across cross‑functional teams.

Preferred:

Experience supporting compliance‑driven, security, or regulated environments.
Experience working with higher education or similarly complex client organizations.

COMPETENCIES/SKILLS:

Client Relationship Management
Strategic Thinking
Cross‑Functional Collaboration
Data‑Driven Decision Making
Influence and Communication
Adaptable

Our benefits package includes medical, dental, vision, HSA and FSA, generous earned time off, 401K/student loan repayment, life insurance & AD&D insurance, employee assistance program, employee stock purchase program, tuition reimbursement, performance-based incentive pay, short- and long-term disability, and a robust wellness program. Click here to learn more about our benefits: Benefits & Perks - Nelnet Inc (https://nelnet.com/careers/benefits-perks/)

Nelnet is committed to providing a welcoming and respectful workplace where all associates have the opportunity to succeed. As an Equal Opportunity Employer, we ensure that all qualified applicants are considered for employment. Employment decisions are made without regard to race, color, religion/creed, national origin, gender, sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by federal, state, or local law. We value the unique contributions of every team member and believe that a positive work environment benefits everyone.

Qualified individuals with disabilities who require reasonable accommodations in order to apply or compete for positions at Nelnet may request such accommodations by contacting Corporate Recruiting at 402-486-5725 or corporaterecruiting@nelnet.net .

Nelnet is a Drug Free and Tobacco Free Workplace.

Use of Artificial Intelligence in Hiring

We may use automated or artificial intelligence enabled tools to assist with the initial review of applications, such as identifying relevant skills or experience. These tools are used to support human review and do not make hiring decisions. A recruiter reviews applications and determines which candidates move forward in the hiring process. For more information, see our Privacy Policy and Pre-Use Notice: Automated Tools in Hiring

You may know Nelnet as the nation’s largest student loan servicer – but we do more than that. A lot more. We’re also a professional services company, consumer loan originator and servicer, payment processor, renewable energy innovator, and K-12 and higher education expert (and that’s just a shortlist). For over 40 years, we’ve been serving our customers, associates, and communities to make dreams possible.

EEO Info (https://nelnetinc.com/wp-content/uploads/EEO-poster.pdf) | EEO Letter (https://nelnet.com/wp-content/uploads/EEO-Jeffs-Letter.pdf) | EPPA Info (https://nelnetinc.com/wp-content/uploads/Employee-Polygraph-Protection-Act-Poster.pdf) | FMLA Info (https://nelnetinc.com/wp-content/uploads/FMLA-Leave.pdf)

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