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Added 10 mins ago
TG
Civic Analytics Task Manager (Associate I)
Trilon Group
Atlanta, GA
- $85,000 to $103,000 USD / year
Alta Planning + Design seeks a Civic Analytics Task Manager for our Atlanta office. Reporting to the Civic Analytics Leader within the Transportation Planning Business Line, this position…
Added 10 mins ago
TG
Civic Analytics Task Manager (Associate I)
Trilon Group
Minneapolis, MN
- $85,000 to $103,000 USD / year
Alta Planning + Design seeks a Civic Analytics Task Manager for our Minneapolis office. Reporting to the Civic Analytics Leader within the Transportation Planning Business Line, this…
Added 10 mins ago
TG
Civic Analytics Task Manager (Associate I)
Trilon Group
Portland, OR
- $87,000 to $107,000 USD / year
Alta Planning + Design seeks a Civic Analytics Task Manager for our Portland office. Reporting to the Civic Analytics Leader within the Transportation Planning Business Line, this position…
Added 12 mins ago
TP
Maintenance Technician
THE PROPERTY MANAGEMENT COMPANY INC
Colorado Springs, CO
- $19.63 to $32.71 USD / hour
Manage building and project contractors and vendors; including working to 1) create Scopes of Work for bid proposals, 2) ensure all vendor work is done to specifications, 3) ensure vendor…
Added 14 mins ago
Sr Regional Marketing Manager: Marketing Operations & Field Programs Manager
T-Mobile USA, Inc.
Remote, United States
…infrastructure allows. The Marketing Operations & Field Programs Manager is the person who builds and maintains that infrastructure. This role owns the vendor ecosystem that supports field…
Added 15 mins ago
Field Manager
QXO
Ft. Myers, FL
Conduct site visits, quality inspections, and final project walkthroughs.
Added 23 mins ago
WV
Transportation Engineer Specialist - Section Manager - Kanawha Co.
West Virginia
Charleston, WV
- $57.69 USD / hour
The Transportation Engineer Specialist - Section Manager will act as the Local Program Services Section Leader for the Planning Division. This position will oversee the following units:…
Added 23 mins ago
WV
Transportation Engineer Specialist - Section Manager - Kanawha County
West Virginia
Charleston, WV
- $57.69 USD / hour
…and technical oversight. Supervises civil engineering design, project tracking, and technical review. Supervises multi-million-dollar capital improvement programs, oversees binding…
Added 26 mins ago
IC
Office Technician I-III - Treasurer Tax Collector
Inyo, County of (CA)
Independence, CA
- $24.75 to $39.09 USD / hour
…learning the specific regulations and guidelines of an assigned program(s),division, or department within the County organization. Positions assigned to this job class require attention to…
Added 32 mins ago
SO
Trueblood Diversion Program Manager (HCPM/DBHR)
State of Washington
Remote, United States
- $6,708 to $9,019 USD / month
…Behavioral Health and Recovery (DBHR) is seeking a Health Care Program Manager to oversee statewide diversion programs created in conjunction with the Trueblood v. Washington settlement.…
Added 34 mins ago
J
Customer Success Manager
Jobgether
Remote, United States
- $80,000 to $110,000 USD / year
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Customer Success Manager based in the United States.
Added 39 mins ago
TP
Maintenance Technician
THE PROPERTY MANAGEMENT COMPANY INC
Denver, CO
- $22.55 to $37.59 USD / hour
Manage building and project contractors and vendors; including working to 1) create Scopes of Work for bid proposals, 2) ensure all vendor work is done to specifications, 3) ensure vendor…
Added 39 mins ago
TP
Maintenance Technician
THE PROPERTY MANAGEMENT COMPANY INC
Durango, CO
- $22.12 to $36.86 USD / hour
Manage building and project contractors and vendors; including working to 1) create Scopes of Work for bid proposals, 2) ensure all vendor work is done to specifications, 3) ensure vendor…
Added 39 mins ago
TP
Maintenance Supervisor
THE PROPERTY MANAGEMENT COMPANY INC
Colorado Springs, CO
- $57,075 to $95,125 USD / year
…resident satisfaction, compliance with HUD, state and local program requirements, safety and building upkeep and financial performance. You are a fast learner and an excellent teacher, able…
Added 41 mins ago
TG
Civic Analytics Task Manager (Associate I)
Trilon Group
Seattle, WA
- $90,000 to $115,000 USD / year
Alta Planning + Design seeks a Civic Analytics Task Manager for our Seattle office. Reporting to the Civic Analytics Leader within the Transportation Planning Business Line, this position…
Added 54 mins ago
Program Manager
Clear Channel Airports, Inc.
Allentown, PA
The Program Manager is responsible for the independent leadership, development, and execution of complex, multi-project capital investment programs across the company's airport portfolio.…
Added 1 hour ago
FAST Labs - NEXUS Technology Development Director
BAE Systems
Merrimack, NH
Experience as leader/manager of R&D project team.
Added 1 hour ago
Contracts Leadership Development Program - AMS
BAE Systems
Nashua, NH
Experience : CLDP is a 36-month program, consisting of three, 12-month rotations. It is designed to provide a diverse set of experiences through challenging rotational assignments,…
Added 1 hour ago
FAST Labs - Microelectronics Program Manager I
BAE Systems
Nashua, NH
3 years experience as a Program Manager (PM), Program Engineering Manager (PEM) or Technical Project Manager
Added 1 hour ago
Project Manager
STERIS Corporation
Mentor, OH
…deliverables across multiple stakeholders? Join our team as a Project Manager responsible for driving projects from initiation through product launch and lifecycle support. The Project…
Added 1 hour ago
Senior Success Lead, Public Sector
Datavant
Remote, United States
Experienced strategic program and project manager focused on connecting the dots thinking that puts client value at the center of everything
Added 1 hour ago
S
Client Success Enablement Manager
Skai
Chicago, IL
- $95,000 to $105,000 USD / year
We're looking for a Client Success Enablement Manager to help bring this transformation to life.
Added 1 hour ago
S
Client Success Enablement Manager
Skai
New York, NY
- $95,000 to $105,000 USD / year
We're looking for a Client Success Enablement Manager to help bring this transformation to life.
Added 1 hour ago
Kalia Theatre (new Waikiki Luau site under construction) Facilities Attendant
Hawaii Growth - Honolulu
Honolulu, HI
Report maintenance issues to Housekeeping Supervisor/Manager.
Added 1 hour ago
Cloud Platform Architect
MS Services Group, Inc.
Alpharetta, GA
PEArch is seeking a Cloud Platform Engineering Architect to support the ETRADE Cloud program. The role will contribute to the design and evolution of secure, resilient, scalable, automated,…

Closed listing

Nelnet

Customer Success Manager

Trenton, NJ, United States

$75,000 to $80,000 USD / year

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Pay: $75,000 to $80,000 USD / year
Experience: 3–5 years of experience in client success, customer success, account management, or project management within a SaaS, consulting, or professional services environment.
Posting language: English
Posted: Sep 18, 2026

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Original job description

Archived listing. The details below describe a past opening.

Remote

Full time

R23122

CampusGuard, a Nelnet Company, provides information security services for campus-based organizations including higher education institutions, healthcare providers, city, county and state government agencies and hospitality markets. As a full-service information security firm, we leverage our knowledge combined with the industry standards for compliance and information security issues to provide our customers with world class information security & compliance services.

The Customer Success Manager (CSM) is responsible for owning the client lifecycle and ensuring clients achieve measurable outcomes from CampusGuard’s SaaS platform and consulting services. This role partners with clients as a trusted advisor, focusing on compliance achievement, security posture improvement, and sustained platform adoption. The CSM proactively monitors client health, identifies risks and opportunities, and drives value realization throughout the engagement. This position serves as the primary client advocate, coordinating internally to deliver outcomes and support long-term client retention.

Please note that we are unable to provide visa sponsorship for this position. To be considered, candidates must already be authorized to work in the United States without the need for current or future sponsorship.

Compensation range for this role is $75,000-$80,000 annually, depending on experience.

JOB RESPONSIBILITIES:

Lead the end‑to‑end client success lifecycle, including onboarding, success planning, ongoing engagement, and renewal support.
Develop and maintain documented client success plans with clearly defined outcomes, milestones, and adoption goals.
Monitor and assess client health using engagement data, sentiment, compliance status, and platform utilization.
Proactively identify risks, changes, or barriers to success and implement mitigation strategies.
Facilitate executive‑level business reviews that communicate progress, insights, and value delivered.
Serve as the primary strategic point of contact for clients, building trusted and long‑term relationships.
Coordinate cross‑functional delivery with internal teams to ensure timely, high‑quality execution of client engagements.
Drive platform adoption through proactive outreach, training coordination, and usage reviews.
Identify potential expansion opportunities and partner with Sales by providing contextual client insights.

EDUCATION:

Bachelor’s degree in Business, Project Management, Information Security, or a related field, or equivalent professional experience.
Payment Card Industry Professional (PCIP) certification required within the first 12 months of employment.
Preferred: Coursework or certification related to customer success, project management, or information security.

EXPERIENCE:

Required:

3–5 years of experience in client success, customer success, account management, or project management within a SaaS, consulting, or professional services environment.
Demonstrated experience managing client relationships and driving measurable outcomes.
Experience coordinating work across cross‑functional teams.

Preferred:

Experience supporting compliance‑driven, security, or regulated environments.
Experience working with higher education or similarly complex client organizations.

COMPETENCIES/SKILLS:

Client Relationship Management
Strategic Thinking
Cross‑Functional Collaboration
Data‑Driven Decision Making
Influence and Communication
Adaptable

Our benefits package includes medical, dental, vision, HSA and FSA, generous earned time off, 401K/student loan repayment, life insurance & AD&D insurance, employee assistance program, employee stock purchase program, tuition reimbursement, performance-based incentive pay, short- and long-term disability, and a robust wellness program. Click here to learn more about our benefits: Benefits & Perks - Nelnet Inc (https://nelnet.com/careers/benefits-perks/)

Nelnet is committed to providing a welcoming and respectful workplace where all associates have the opportunity to succeed. As an Equal Opportunity Employer, we ensure that all qualified applicants are considered for employment. Employment decisions are made without regard to race, color, religion/creed, national origin, gender, sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by federal, state, or local law. We value the unique contributions of every team member and believe that a positive work environment benefits everyone.

Qualified individuals with disabilities who require reasonable accommodations in order to apply or compete for positions at Nelnet may request such accommodations by contacting Corporate Recruiting at 402-486-5725 or corporaterecruiting@nelnet.net .

Nelnet is a Drug Free and Tobacco Free Workplace.

Use of Artificial Intelligence in Hiring

We may use automated or artificial intelligence enabled tools to assist with the initial review of applications, such as identifying relevant skills or experience. These tools are used to support human review and do not make hiring decisions. A recruiter reviews applications and determines which candidates move forward in the hiring process. For more information, see our Privacy Policy and Pre-Use Notice: Automated Tools in Hiring

You may know Nelnet as the nation’s largest student loan servicer – but we do more than that. A lot more. We’re also a professional services company, consumer loan originator and servicer, payment processor, renewable energy innovator, and K-12 and higher education expert (and that’s just a shortlist). For over 40 years, we’ve been serving our customers, associates, and communities to make dreams possible.

EEO Info (https://nelnetinc.com/wp-content/uploads/EEO-poster.pdf) | EEO Letter (https://nelnet.com/wp-content/uploads/EEO-Jeffs-Letter.pdf) | EPPA Info (https://nelnetinc.com/wp-content/uploads/Employee-Polygraph-Protection-Act-Poster.pdf) | FMLA Info (https://nelnetinc.com/wp-content/uploads/FMLA-Leave.pdf)

About employer

More about this job

Skills

CSM
Regulatory compliance
Sales
Project management
Cybersecurity
Collaboration
Decision making
Communication skills
Adaptability

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