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Added 8 mins ago
Region Director, Sickle Cell Sales - New England
New York
We are looking for highly motivated individuals who are strategic and bold thinkers, passionate and dedicated to driving change in Rare Disease, patient focused, strong collaborators, and…
Added 8 mins ago
Region Director, Sickle Cell Sales - Central
Chicago
We are looking for highly motivated individuals who are strategic and bold thinkers, passionate and dedicated to driving change in Rare Disease, patient focused, strong collaborators, and…
Added 8 mins ago
Region Director - Sickle Cell Sales- Mid-Atlantic
Philadelphia
We are looking for highly motivated individuals who are strategic and bold thinkers, passionate and dedicated to driving change in Rare Disease, patient focused, strong collaborators, and…
Added 8 mins ago
Region Director - Sickle Cell Sales - West
Los Angeles
We are looking for highly motivated individuals who are strategic and bold thinkers, passionate and dedicated to driving change in Rare Disease, patient focused, strong collaborators, and…
Added 9 mins ago
Engagement Manager
Cprime
Remote, United States
The Engagement Manager is the primary delivery leader and day-to-day client counterpart for assigned engagements. This role combines hands-on program and project management with client…
Added 26 mins ago
Strategic Marketing Manager - Endosafe (REMOTE)
Charles River
Remote, United States
The Strategic Marketing Manager supports marketing across the Microbial Solutions portfolio, with a dedicated focus on the Endosafe® endotoxin testing business. This role bridges strategic…
Added 42 mins ago
Strategic Marketing Manager - Endosafe (REMOTE)
Charles River Laboratories
Wilmington, MA
The Strategic Marketing Manager supports marketing across the Microbial Solutions portfolio, with a dedicated focus on the Endosafe® endotoxin testing business. This role bridges strategic…
Added 42 mins ago
Initiative Project Leader - Payment Integrity Unified Ecosystem
Elevance Health
Woburn, MA
Establishes and manages program milestones, dependencies, risks, decisions, and recovery plans to keep the development of new Payment Integrity solutions and applications moving forward.
Added 42 mins ago
Account Manager / Specialty Account Manager - IgG4 - (Rare Disease) - Boston, MA
Amgen
Boston, MA
Account Manager/Specialty Account Manager, IgG4-RD
Added 1 hour ago
SR HR Generalist
Valence
Lynwood, CA
Serve as a strategic partner to site leadership and lead the human resources team in developing and administering various human resource plans, procedures, initiatives and ensure…
Added 1 hour ago
JE
J Resort - Director of Food & Beverage
JACOBS ENTERTAINMENT INC.
Reno, NV
- $89,346 to $122,850 USD / year
Our employees are supported with a comprehensive benefits program that include the following:
Added 1 hour ago
Program Director - TS/SCI
Parsons Government Services Inc.
Remote, United States
The Program Director will lead Parsons’ business development, customer engagement, opportunity shaping, and future program execution activities in the Philippines. This will be a US based…
Added 1 hour ago
A
Associate Director, Oncology Clinical Intelligence and Real World Evidence
AstraZeneca
Gaithersburg, MD · Gaithersburg
- $122,121.6 to $160,284.6 USD / year
Are you ready to turn complex clinical and real-world data into evidence that shapes pivotal decisions in Hematology/Oncology? Do you want your analytics to directly influence Phase 3…
Added 1 hour ago
Program Manager I (Team Lead)
Edmund Optics, Inc.
Tucson, AZ
Added 1 hour ago
Account Manager / Specialty Account Manager - IgG4 (Rare Disease) - Phoenix, AZ
Amgen
Phoenix, AZ
Account Manager/Specialty Account Manager, IgG4-RD
Added 1 hour ago
Account Manager / Specialty Account Manager - UPLIZNA Neurology (Rare Disease) - Phoenix, AZ
Amgen
Phoenix, AZ
Account Manager/Specialty Account Manager, IgG4-RD
Added 2 hours ago
Account Manager / Specialty Account Manager - IgG4 - (Rare Disease) - Jackson, MS
Amgen
Jackson, MS
Account Manager/Specialty Account Manager, IgG4-RD
Added 2 hours ago
SA
Director of Contingent Workforce Programs
Shield AI
Seattle, WA · Dallas, TX · San Diego, CA · San Mateo, CA
- $174,000 to $300,000 USD / year
…operations, and continuous improvement of our contingent workforce program, supporting agency workers, independent contractors, and statement-of-work (SOW) engagements. In this role, you…
Added 2 hours ago
Sr. Manager, Architecture and Design
Royal Caribbean Cruises Ltd
Miami, FL
As a member of the Product Development team in Private Destinations, the Sr. Manager, Design is responsible for overseeing and managing projects from conception to completion, ensuring that…
Added 2 hours ago
Senior Seed Sales Grower Relationship Specialist
Perdue Farms, Inc.
Trenton, KY
Report to the Senior Manager, Specialty Grain & Domestic Oilseed Origination, in AgriFoods, with no supervisory responsibilities, and perform duties within established business objectives,…
Added 2 hours ago
Account Manager / Specialty Account Manager - IgG4 (Rare Disease) - Lexington, KY
Amgen
Lexington, KY
Account Manager/Specialty Account Manager, IgG4-RD
Added 2 hours ago
Account Manager / Specialty Account Manager - IgG4 (Rare Disease) - Portland, ME
Amgen
Portland, ME
Account Manager/Specialty Account Manager, IgG4-RD
Added 3 hours ago
Account Manager / Specialty Account Manager - UPLIZNA (Rare Disease), Neurology - Omaha, NE
Amgen
Omaha, NE
Account Manager/Specialty Account Manager, IgG4-RD
Added 3 hours ago
Consulting_Supply Chain_Systems Implementation and Engineering_Manager
EY
Pittsburgh, PA · Salt Lake City, UT · Tulsa, OK · Chicago, IL · Irvine, CA · Nashville, TN · Tampa, FL · Minneapolis, MN · Miami, FL · Portland, OR · Secaucus, NJ · Baton Rouge, LA · Atlanta, GA · Arlington, VA · Huntsville, AL · Grand Rapids, MI · Providence, RI · Southfield, MI · Denver, CO · Palo Alto, CA · New York, NY · San Jose, CA · Austin, TX · Hartford, CT · Stamford, CT · Raleigh, NC · Alpharetta, GA · Wichita, KS · San Antonio, TX · Philadelphia, PA · Grandview Heights, OH · Greenville, SC · Richmond, VA · Boca Raton, FL · Akron, OH · Louisville, KY · Tallahassee, FL · Rogers, AR · Las Vegas, NV · Los Angeles, CA · Charleston, WV · Baltimore, MD · Sacramento, CA · Charlotte, NC · San Diego, CA · Fort Worth, TX · Chattanooga, TN · McLean, VA · Kansas City, MO · San Mateo, CA · Birmingham, AL · New Orleans, LA · Washington, DC · Milwaukee, WI · St. Louis, MO · Detroit, MI · Westlake Village, CA · Des Moines, IA · New Brunswick, NJ · Toledo, OH · Seattle, WA · Tucson, AZ · Cleveland, OH · Albany, NY · Chantilly, VA · Buffalo, NY · Memphis, TN · Jacksonville, FL · Orlando, FL · Rochester, NY · Hoboken, NJ · Phoenix, AZ · Boston, MA · Oklahoma City, OK · Jericho, NY · Indianapolis, IN · Cincinnati, OH · Houston, TX · Dallas, TX · Iselin, NJ · San Francisco, CA
As a Supply Chain Decision Intelligence Manager, you will lead teams in delivering transformative decision intelligence solutions for clients, helping them optimize supply chain performance…
Added 4 hours ago
Account Manager /Specialty Account Manager - IgG4 - (Rare Disease) Akron, OH
Amgen
Akron, OH
Account Manager/Specialty Account Manager, IgG4-RD

Closed listing

Nelnet

Customer Success Manager

Eagan, MN, United States
Saint Paul, MN, United States

$75,000 to $80,000 USD / year

This opening has closed.

The original listing is kept below for reference.

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Job details

Pay: $75,000 to $80,000 USD / year
Experience: 3–5 years of experience in client success, customer success, account management, or project management within a SaaS, consulting, or professional services environment.
Posting language: English
Posted: Sep 18, 2026

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Original job description

Archived listing. The details below describe a past opening.

Remote

Full time

R23122

CampusGuard, a Nelnet Company, provides information security services for campus-based organizations including higher education institutions, healthcare providers, city, county and state government agencies and hospitality markets. As a full-service information security firm, we leverage our knowledge combined with the industry standards for compliance and information security issues to provide our customers with world class information security & compliance services.

The Customer Success Manager (CSM) is responsible for owning the client lifecycle and ensuring clients achieve measurable outcomes from CampusGuard’s SaaS platform and consulting services. This role partners with clients as a trusted advisor, focusing on compliance achievement, security posture improvement, and sustained platform adoption. The CSM proactively monitors client health, identifies risks and opportunities, and drives value realization throughout the engagement. This position serves as the primary client advocate, coordinating internally to deliver outcomes and support long-term client retention.

Please note that we are unable to provide visa sponsorship for this position. To be considered, candidates must already be authorized to work in the United States without the need for current or future sponsorship.

Compensation range for this role is $75,000-$80,000 annually, depending on experience.

JOB RESPONSIBILITIES:

Lead the end‑to‑end client success lifecycle, including onboarding, success planning, ongoing engagement, and renewal support.
Develop and maintain documented client success plans with clearly defined outcomes, milestones, and adoption goals.
Monitor and assess client health using engagement data, sentiment, compliance status, and platform utilization.
Proactively identify risks, changes, or barriers to success and implement mitigation strategies.
Facilitate executive‑level business reviews that communicate progress, insights, and value delivered.
Serve as the primary strategic point of contact for clients, building trusted and long‑term relationships.
Coordinate cross‑functional delivery with internal teams to ensure timely, high‑quality execution of client engagements.
Drive platform adoption through proactive outreach, training coordination, and usage reviews.
Identify potential expansion opportunities and partner with Sales by providing contextual client insights.

EDUCATION:

Bachelor’s degree in Business, Project Management, Information Security, or a related field, or equivalent professional experience.
Payment Card Industry Professional (PCIP) certification required within the first 12 months of employment.
Preferred: Coursework or certification related to customer success, project management, or information security.

EXPERIENCE:

Required:

3–5 years of experience in client success, customer success, account management, or project management within a SaaS, consulting, or professional services environment.
Demonstrated experience managing client relationships and driving measurable outcomes.
Experience coordinating work across cross‑functional teams.

Preferred:

Experience supporting compliance‑driven, security, or regulated environments.
Experience working with higher education or similarly complex client organizations.

COMPETENCIES/SKILLS:

Client Relationship Management
Strategic Thinking
Cross‑Functional Collaboration
Data‑Driven Decision Making
Influence and Communication
Adaptable

Our benefits package includes medical, dental, vision, HSA and FSA, generous earned time off, 401K/student loan repayment, life insurance & AD&D insurance, employee assistance program, employee stock purchase program, tuition reimbursement, performance-based incentive pay, short- and long-term disability, and a robust wellness program. Click here to learn more about our benefits: Benefits & Perks - Nelnet Inc (https://nelnet.com/careers/benefits-perks/)

Nelnet is committed to providing a welcoming and respectful workplace where all associates have the opportunity to succeed. As an Equal Opportunity Employer, we ensure that all qualified applicants are considered for employment. Employment decisions are made without regard to race, color, religion/creed, national origin, gender, sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by federal, state, or local law. We value the unique contributions of every team member and believe that a positive work environment benefits everyone.

Qualified individuals with disabilities who require reasonable accommodations in order to apply or compete for positions at Nelnet may request such accommodations by contacting Corporate Recruiting at 402-486-5725 or corporaterecruiting@nelnet.net .

Nelnet is a Drug Free and Tobacco Free Workplace.

Use of Artificial Intelligence in Hiring

We may use automated or artificial intelligence enabled tools to assist with the initial review of applications, such as identifying relevant skills or experience. These tools are used to support human review and do not make hiring decisions. A recruiter reviews applications and determines which candidates move forward in the hiring process. For more information, see our Privacy Policy and Pre-Use Notice: Automated Tools in Hiring

You may know Nelnet as the nation’s largest student loan servicer – but we do more than that. A lot more. We’re also a professional services company, consumer loan originator and servicer, payment processor, renewable energy innovator, and K-12 and higher education expert (and that’s just a shortlist). For over 40 years, we’ve been serving our customers, associates, and communities to make dreams possible.

EEO Info (https://nelnetinc.com/wp-content/uploads/EEO-poster.pdf) | EEO Letter (https://nelnet.com/wp-content/uploads/EEO-Jeffs-Letter.pdf) | EPPA Info (https://nelnetinc.com/wp-content/uploads/Employee-Polygraph-Protection-Act-Poster.pdf) | FMLA Info (https://nelnetinc.com/wp-content/uploads/FMLA-Leave.pdf)

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