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Added 5 mins ago
TT
Manager, Regulatory Affairs Strategy
Travere Therapeutics
Denver, CO
- $116,000 to $151,000 USD / year
Represent Regulatory Affairs on cross-functional project teams and provide regulatory input on development, registration, and lifecycle management activities.
Added 5 mins ago
SC
Transportation Engineer
Stanley Consultants
Denver, CO
- $40,123 USD / year
…serve. You will provide engineering expertise across the full project lifecycle, from concept through construction…
Added 7 mins ago
Architectural Project Manager
Colliers Engineering & Design
Seattle, WA
Our new Architectural Project Manager will lead project teams through all phases of project execution including contract management, design, documentation, permitting, and construction…
Added 7 mins ago
CE
Principal Architect - Data Centers
Colliers Engineering & Design
United States
- $125,000 to $200,000 USD / year
Oversee staffing assignments and build project teams that can successfully execute project work, and deliver excellence in design, technical expertise, and project management.
Added 7 mins ago
Architectural Project Manager - Food & Beverage
Colliers Engineering & Design
New York, NY
Our new Architectural Project Manager will lead project teams through all phases of project execution including contract management, design, documentation, permitting, and construction…
Added 11 mins ago
Material Expediter
Lockheed Martin
Uniondale, NY
Review project material requirements and schedule with Engineering to help determine material order quantities and perform lead time analysis
Added 11 mins ago
Global Accounts Program Manager
AVI SPL LLC
KEW GARDENS, NY
The Program Manager, Global Accounts is a member of AVI-SPL's senior project management organization accountable for all operations and service responsibilities for the Global Account(s) to…
Added 11 mins ago
Asset Management, Senior Advisor Water (US)
GHD Inc.
RYE, NY
…challenges across the value chain, from capital deployment to asset management, enabling resilience, growth and sustainability. Together, we'll help create a future for generations to come.…
Added 11 mins ago
Information Systems Security Compliance Manager
New York State Technology Enterprise Corporation
ROME, NY
…company-wide basis. This position will interface with staff and management across all levels of NYSTEC, as well as with external business partners, to ensure that NYSTECs critical business…
Added 11 mins ago
Engineer Facilities Engineering UPW/W/WWT
GlobalFoundries
ROUND LAKE, NY
Added 11 mins ago
Lead Analyst Clean Energy Programs
Avangrid Service Co
BINGHAMTON, NY
Lead Analyst - Clean Energy Programs Reports to: Senior Manager - Clean Energy Policy Reports in office to: Binghamton, NY / Rochester, NY/ Orange, CT The salary range for this position is…
Added 12 mins ago
Associate Controls Engineer
Tesla, Inc.
BUFFALO, NY
…improve equipment and controls related failures. What You'll Do * Lead controls commissioning efforts for more than seven different manufacturing lines, support andassistmaintenance team in…
Added 12 mins ago
Supply & Deployment Integration Lead, Charging
Tesla, Inc.
BUFFALO, NY
What to ExpectThe Supply & Deployment Integration Lead, Charging isresponsible for ensuring Tesla fabricated hardware and construction materials/components are delivered to Tesla deployment…
Added 12 mins ago
Product Launch Lead, DC Charging Programs
Tesla, Inc.
BUFFALO, NY
What to ExpectThe Product Launch Lead, DC Charging Programs will be part of the new product launch and change management team responsible for market success of Tesla's charging products.…
Added 12 mins ago
Architectural Project Manager - Manufacturing/Industrial
Colliers Engineering & Design
Minneapolis, MN
Our new Architectural Project Manager will lead project teams through all phases of project execution including contract management, design, documentation, permitting, and construction…
Added 12 mins ago
Architecture Project Manager - Data Centers (Hybrid)
Colliers Engineering & Design
Tampa, FL
Our new Project Manager will lead poject teams through all phases of project execution including contract management, design, documentation, permitting, and construction administration.…
Added 12 mins ago
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Senior Consultant - Business Analyst/Engagement Lead
NYSTEC
Albany, NY
- $84,497 to $109,846 USD / year
Serving as a senior consultant – business analyst/engagement lead, your day-to-day role as a NYSTEC consultant will be to work closely with program representatives, technical teams, data…
Added 12 mins ago
Manager Projects Unit
Avangrid Service Co
ROCHESTER, NY
…responsible for managing activities between team members including Project Managers, engineers, construction management and others to plan, design and execute projects, located in Maine,…
Added 12 mins ago
Engineer Electric System Engineering
Avangrid Service Co
ROCHESTER, NY
…portfolio of projects within their assigned unit, ensuring each project is engineered in compliance with regulations, company standards, and consistent practices. The engineer will…
Added 12 mins ago
Manager General Services
Avangrid Service Co
ROCHESTER, NY
…and mentor direct reports, and coordinate engagement of other project team members and stakeholders. Key Responsibilities Provides technical expertise and leadership on various Company…
Added 12 mins ago
AE
Campus Graduate Masters Summer Internship Program - 2027 AI Engineer, Enterprise Technology Services- New York, NY
American Express
New York, NY
- $24.05 to $63 USD / hour
…experience for customers and colleagues. We also provide product management for core enterprise platforms, and lead technology risk and information security, enterprise data governance and…
Added 12 mins ago
AE
Campus Graduate Masters Summer Internship Program - 2027 Software Engineer, Enterprise Technology Services- New York, NY
American Express
New York, NY
- $24.05 to $63 USD / hour
…experience for customers and colleagues. We also provide product management for core enterprise platforms, and lead technology risk and information security, enterprise data governance and…
Added 12 mins ago
AE
Campus Graduate Masters Summer Internship Program - 2027 Marketing, Global Merchant & Network Services - New York, NY
American Express
New York, NY
- $38.45 to $87 USD / hour
…hands on experience in strategic analysis, market research, and project…
Added 12 mins ago
AE
Campus Graduate Masters Summer Internship Program - 2027 Digital Product Management, Enterprise Technology Services- New York, NY
American Express
New York, NY
- $24.05 to $63 USD / hour
…experience for customers and colleagues. We also provide product management for core enterprise platforms, and lead technology risk and information security, enterprise data governance and…
Added 12 mins ago
AE
Campus Graduate Masters Summer Internship Program - 2027 Product Management, Global Merchant & Network Services - New York, NY
American Express
New York, NY
- $38.45 to $87 USD / hour
Project management experience: Superior organizational skills with the ability to autonomously manage several initiatives at once and drive results in a fast paced, multi-partner…

Closed listing

Nelnet

Customer Success Manager

Topeka, KS, United States

$75,000 to $80,000 USD / year

This opening has closed.

The original listing is kept below for reference.

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Job details

Pay: $75,000 to $80,000 USD / year
Experience: 3–5 years of experience in client success, customer success, account management, or project management within a SaaS, consulting, or professional services environment.
Posting language: English
Posted: Sep 18, 2026

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Original job description

Archived listing. The details below describe a past opening.

Remote

Full time

R23122

CampusGuard, a Nelnet Company, provides information security services for campus-based organizations including higher education institutions, healthcare providers, city, county and state government agencies and hospitality markets. As a full-service information security firm, we leverage our knowledge combined with the industry standards for compliance and information security issues to provide our customers with world class information security & compliance services.

The Customer Success Manager (CSM) is responsible for owning the client lifecycle and ensuring clients achieve measurable outcomes from CampusGuard’s SaaS platform and consulting services. This role partners with clients as a trusted advisor, focusing on compliance achievement, security posture improvement, and sustained platform adoption. The CSM proactively monitors client health, identifies risks and opportunities, and drives value realization throughout the engagement. This position serves as the primary client advocate, coordinating internally to deliver outcomes and support long-term client retention.

Please note that we are unable to provide visa sponsorship for this position. To be considered, candidates must already be authorized to work in the United States without the need for current or future sponsorship.

Compensation range for this role is $75,000-$80,000 annually, depending on experience.

JOB RESPONSIBILITIES:

Lead the end‑to‑end client success lifecycle, including onboarding, success planning, ongoing engagement, and renewal support.
Develop and maintain documented client success plans with clearly defined outcomes, milestones, and adoption goals.
Monitor and assess client health using engagement data, sentiment, compliance status, and platform utilization.
Proactively identify risks, changes, or barriers to success and implement mitigation strategies.
Facilitate executive‑level business reviews that communicate progress, insights, and value delivered.
Serve as the primary strategic point of contact for clients, building trusted and long‑term relationships.
Coordinate cross‑functional delivery with internal teams to ensure timely, high‑quality execution of client engagements.
Drive platform adoption through proactive outreach, training coordination, and usage reviews.
Identify potential expansion opportunities and partner with Sales by providing contextual client insights.

EDUCATION:

Bachelor’s degree in Business, Project Management, Information Security, or a related field, or equivalent professional experience.
Payment Card Industry Professional (PCIP) certification required within the first 12 months of employment.
Preferred: Coursework or certification related to customer success, project management, or information security.

EXPERIENCE:

Required:

3–5 years of experience in client success, customer success, account management, or project management within a SaaS, consulting, or professional services environment.
Demonstrated experience managing client relationships and driving measurable outcomes.
Experience coordinating work across cross‑functional teams.

Preferred:

Experience supporting compliance‑driven, security, or regulated environments.
Experience working with higher education or similarly complex client organizations.

COMPETENCIES/SKILLS:

Client Relationship Management
Strategic Thinking
Cross‑Functional Collaboration
Data‑Driven Decision Making
Influence and Communication
Adaptable

Our benefits package includes medical, dental, vision, HSA and FSA, generous earned time off, 401K/student loan repayment, life insurance & AD&D insurance, employee assistance program, employee stock purchase program, tuition reimbursement, performance-based incentive pay, short- and long-term disability, and a robust wellness program. Click here to learn more about our benefits: Benefits & Perks - Nelnet Inc (https://nelnet.com/careers/benefits-perks/)

Nelnet is committed to providing a welcoming and respectful workplace where all associates have the opportunity to succeed. As an Equal Opportunity Employer, we ensure that all qualified applicants are considered for employment. Employment decisions are made without regard to race, color, religion/creed, national origin, gender, sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by federal, state, or local law. We value the unique contributions of every team member and believe that a positive work environment benefits everyone.

Qualified individuals with disabilities who require reasonable accommodations in order to apply or compete for positions at Nelnet may request such accommodations by contacting Corporate Recruiting at 402-486-5725 or corporaterecruiting@nelnet.net .

Nelnet is a Drug Free and Tobacco Free Workplace.

Use of Artificial Intelligence in Hiring

We may use automated or artificial intelligence enabled tools to assist with the initial review of applications, such as identifying relevant skills or experience. These tools are used to support human review and do not make hiring decisions. A recruiter reviews applications and determines which candidates move forward in the hiring process. For more information, see our Privacy Policy and Pre-Use Notice: Automated Tools in Hiring

You may know Nelnet as the nation’s largest student loan servicer – but we do more than that. A lot more. We’re also a professional services company, consumer loan originator and servicer, payment processor, renewable energy innovator, and K-12 and higher education expert (and that’s just a shortlist). For over 40 years, we’ve been serving our customers, associates, and communities to make dreams possible.

EEO Info (https://nelnetinc.com/wp-content/uploads/EEO-poster.pdf) | EEO Letter (https://nelnet.com/wp-content/uploads/EEO-Jeffs-Letter.pdf) | EPPA Info (https://nelnetinc.com/wp-content/uploads/Employee-Polygraph-Protection-Act-Poster.pdf) | FMLA Info (https://nelnetinc.com/wp-content/uploads/FMLA-Leave.pdf)

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