Jobs in the United States

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Added 6 mins ago
Advanced Specialist, Events
Pearson
Jackson, MS
…market titles for this opportunity may include Senior Event Manager, Event Marketing Manager, Sponsorship Manager, Conference Manager, Events Programme Manager, Strategic Events Manager,…
Added 6 mins ago
Account Manager / Specialty Account Manager - UPLIZNA (Rare Disease), Neurology-Jackson, MS
Amgen
Jackson, MS
The Specialty Account Manager is responsible for providing account management support to accounts within a specific geography in the designated marketplace with a focus on issues specific…
Added 6 mins ago
Account Manager / Specialty Account Manager - IgG4 - (Rare Disease) - Jackson, MS
Amgen
Jackson, MS
Account Manager/Specialty Account Manager, IgG4-RD
Added 10 mins ago
Senior VDI Engineer
Valiant Solutions, LLC
St. Louis, MO
The Senior VDI Engineer will join a program providing User-facing and Data Center Services supporting an Intelligence Community customer. The team will work together to support innovative…
Added 10 mins ago
Senior Systems Administrator (College Support)
Valiant Solutions, LLC
Springfield, VA
The Senior Systems Administrator will join a program providing User-facing and Data Center Services supporting an Intelligence Community customer. All the personnel on the team will work…
Added 10 mins ago
Network Engineer
Valiant Solutions, LLC
Springfield, VA, VA
The Network Engineer will join a program providing Network and Cybersecurity services supporting an Intelligence Community customer. The team will work together to support transport and…
Added 16 mins ago
Advanced Specialist, Events
Pearson
Helena, MT
…market titles for this opportunity may include Senior Event Manager, Event Marketing Manager, Sponsorship Manager, Conference Manager, Events Programme Manager, Strategic Events Manager,…
Added 26 mins ago
Account Manager / Specialty Account Manager - IgG4 (Rare Disease) - Lexington, KY
Amgen
Lexington, KY
Account Manager/Specialty Account Manager, IgG4-RD
Added 26 mins ago
Account Manager/Specialty Account Manager -KRYSTEXXA (Rare Disease)- Lexington, KY
Amgen
Lexington, KY
Account Manager/Specialty Account Manager- Rare Disease - KRYSTEXXA
Added 26 mins ago
Account Manager / Specialty Account Manager - UPLIZNA - (Rare Disease) -Neurology Lexington, KY
Amgen
Lexington, KY
The Specialty Account Manager is responsible for providing account management support to accounts within a specific geography in the designated marketplace with a focus on issues specific…
Added 42 mins ago
Business Insights Specialist (US) Retail and Non-Retail Portfolios
TD Bank
Portland, ME
Added 42 mins ago
Senior Business Management Analyst
TD Bank
Portland, ME
Establishes effective relationships across multiple business and technology partners, program and project managers
Added 42 mins ago
Account Manager / Specialty Account Manager - IgG4 (Rare Disease) - Portland, ME
Amgen
Portland, ME
Account Manager/Specialty Account Manager, IgG4-RD
Added 53 mins ago
Account Manager/Specialty Account Manager -KRYSTEXXA (Rare Disease) - Manchester, NH
Amgen
Manchester, NH
Account Manager/Specialty Account Manager- Rare Disease - KRYSTEXXA
Added 1 hour ago
Account Manager / Specialty Account Manager - UPLIZNA (Rare Disease), Neurology - Omaha, NE
Amgen
Omaha, NE
Account Manager/Specialty Account Manager, IgG4-RD
Added 1 hour ago
Account Manager/Specialty Account Manager -KRYSTEXXA (Rare Disease) - Omaha. NE
Amgen
Omaha, NE
Account Manager/Specialty Account Manager- Rare Disease - KRYSTEXXA
Added 1 hour ago
AS
Sr Project Manager
Apex Systems LLC
Broomfield, CO
- $30 to $40 USD / hour
We are seeking a Senior Project Manager to lead the remaining phases of a high-priority Enterprise Data Platform transformation. The selected professional will manage multiple technical and…
Added 1 hour ago
Account Manager /Specialty Account Manager - IgG4 - (Rare Disease) Akron, OH
Amgen
Akron, OH
Account Manager/Specialty Account Manager, IgG4-RD
Added 1 hour ago
Account Manager / Specialty Account Manager - UPLIZNA - Neurology (Rare Disease) - Akron, OH
Amgen
Akron, OH
The Specialty Account Manager is responsible for providing account management support to accounts within a specific geography in the designated marketplace with a focus on issues specific…
Added 1 hour ago
District Sales Manager - UPLIZNA- IgG4 - Rare Disease - Cincinnati, OH
Amgen
Cincinnati, OH
Manages administrative duties, ongoing learning of self and team members, operational expenses, program funding, etc.
Added 1 hour ago
C
Senior Partner Success Manager (Remote)
Concentrix
Columbus, OH
- $105,000 to $110,000 USD / year
Join our award-winning One Concentrix team as a Senior Partner Success Manager (Remote) supporting one of the world's most innovative AI-native technology companies. This role operates at…
Added 1 hour ago
Account Manager / Specialty Account Manager - UPLIZNA (Rare Disease) - Neurology- Columbus, OH
Amgen
Columbus, OH
The Specialty Account Manager is responsible for providing account management support to accounts within a specific geography in the designated marketplace with a focus on issues specific…
Added 1 hour ago
District Sales Manager - UPLIZNA - Neurology (Rare Disease) - Columbus, OH
Amgen
Columbus, OH
Manages administrative duties, ongoing learning of self and team members, operational expenses, program funding, etc.
Added 2 hours ago
AD
Senior Technical Recruiter & Portfolio Owner
Agile Defense
Remote, United States
- $110,000 to $120,000 USD / year
You're a recruiter your Recruiting Lead or Manager routes the hardest, most senior, or most sensitive reqs to - and you're ready to consider whether your next step is deeper portfolio…
Added 2 hours ago
AS
District Sales Manager
Allstar Services
Scranton, PA
- $65,000 to $175,000 USD / year
As a District Sales Manager, you'll lead a high-performing team of outside sales representatives responsible for driving revenue growth in your region. You will recruit, hire, train, and…

Closed listing

Nelnet

Customer Success Manager

Boise, ID, United States

$75,000 to $80,000 USD / year

This opening has closed.

The original listing is kept below for reference.

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Job details

Pay: $75,000 to $80,000 USD / year
Experience: 3–5 years of experience in client success, customer success, account management, or project management within a SaaS, consulting, or professional services environment.
Posting language: English
Posted: Sep 18, 2026

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Original job description

Archived listing. The details below describe a past opening.

Remote

Full time

R23122

CampusGuard, a Nelnet Company, provides information security services for campus-based organizations including higher education institutions, healthcare providers, city, county and state government agencies and hospitality markets. As a full-service information security firm, we leverage our knowledge combined with the industry standards for compliance and information security issues to provide our customers with world class information security & compliance services.

The Customer Success Manager (CSM) is responsible for owning the client lifecycle and ensuring clients achieve measurable outcomes from CampusGuard’s SaaS platform and consulting services. This role partners with clients as a trusted advisor, focusing on compliance achievement, security posture improvement, and sustained platform adoption. The CSM proactively monitors client health, identifies risks and opportunities, and drives value realization throughout the engagement. This position serves as the primary client advocate, coordinating internally to deliver outcomes and support long-term client retention.

Please note that we are unable to provide visa sponsorship for this position. To be considered, candidates must already be authorized to work in the United States without the need for current or future sponsorship.

Compensation range for this role is $75,000-$80,000 annually, depending on experience.

JOB RESPONSIBILITIES:

Lead the end‑to‑end client success lifecycle, including onboarding, success planning, ongoing engagement, and renewal support.
Develop and maintain documented client success plans with clearly defined outcomes, milestones, and adoption goals.
Monitor and assess client health using engagement data, sentiment, compliance status, and platform utilization.
Proactively identify risks, changes, or barriers to success and implement mitigation strategies.
Facilitate executive‑level business reviews that communicate progress, insights, and value delivered.
Serve as the primary strategic point of contact for clients, building trusted and long‑term relationships.
Coordinate cross‑functional delivery with internal teams to ensure timely, high‑quality execution of client engagements.
Drive platform adoption through proactive outreach, training coordination, and usage reviews.
Identify potential expansion opportunities and partner with Sales by providing contextual client insights.

EDUCATION:

Bachelor’s degree in Business, Project Management, Information Security, or a related field, or equivalent professional experience.
Payment Card Industry Professional (PCIP) certification required within the first 12 months of employment.
Preferred: Coursework or certification related to customer success, project management, or information security.

EXPERIENCE:

Required:

3–5 years of experience in client success, customer success, account management, or project management within a SaaS, consulting, or professional services environment.
Demonstrated experience managing client relationships and driving measurable outcomes.
Experience coordinating work across cross‑functional teams.

Preferred:

Experience supporting compliance‑driven, security, or regulated environments.
Experience working with higher education or similarly complex client organizations.

COMPETENCIES/SKILLS:

Client Relationship Management
Strategic Thinking
Cross‑Functional Collaboration
Data‑Driven Decision Making
Influence and Communication
Adaptable

Our benefits package includes medical, dental, vision, HSA and FSA, generous earned time off, 401K/student loan repayment, life insurance & AD&D insurance, employee assistance program, employee stock purchase program, tuition reimbursement, performance-based incentive pay, short- and long-term disability, and a robust wellness program. Click here to learn more about our benefits: Benefits & Perks - Nelnet Inc (https://nelnet.com/careers/benefits-perks/)

Nelnet is committed to providing a welcoming and respectful workplace where all associates have the opportunity to succeed. As an Equal Opportunity Employer, we ensure that all qualified applicants are considered for employment. Employment decisions are made without regard to race, color, religion/creed, national origin, gender, sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by federal, state, or local law. We value the unique contributions of every team member and believe that a positive work environment benefits everyone.

Qualified individuals with disabilities who require reasonable accommodations in order to apply or compete for positions at Nelnet may request such accommodations by contacting Corporate Recruiting at 402-486-5725 or corporaterecruiting@nelnet.net .

Nelnet is a Drug Free and Tobacco Free Workplace.

Use of Artificial Intelligence in Hiring

We may use automated or artificial intelligence enabled tools to assist with the initial review of applications, such as identifying relevant skills or experience. These tools are used to support human review and do not make hiring decisions. A recruiter reviews applications and determines which candidates move forward in the hiring process. For more information, see our Privacy Policy and Pre-Use Notice: Automated Tools in Hiring

You may know Nelnet as the nation’s largest student loan servicer – but we do more than that. A lot more. We’re also a professional services company, consumer loan originator and servicer, payment processor, renewable energy innovator, and K-12 and higher education expert (and that’s just a shortlist). For over 40 years, we’ve been serving our customers, associates, and communities to make dreams possible.

EEO Info (https://nelnetinc.com/wp-content/uploads/EEO-poster.pdf) | EEO Letter (https://nelnet.com/wp-content/uploads/EEO-Jeffs-Letter.pdf) | EPPA Info (https://nelnetinc.com/wp-content/uploads/Employee-Polygraph-Protection-Act-Poster.pdf) | FMLA Info (https://nelnetinc.com/wp-content/uploads/FMLA-Leave.pdf)

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