Jobs in the United States

25+ jobs

Save this search

Added 1 min ago
Geotechnical Project Engineer
S&ME, Inc.
Indianapolis, IN
As a Geotechnical Project Engineer, you will support and lead geotechnical engineering projects from planning through completion, applying sound engineering judgment to real-world site and…
Added 1 min ago
Senior Geotechnical Engineer
S&ME, Inc.
Tampa, FL
10+ years of experience in geotechnical engineering and project management in the A/E/C industry
Added 1 min ago
Construction Materials Project Manager
S&ME, Inc.
Indianapolis, IN
As a Construction Materials Project Manager, you will lead projects from kickoff through closeout, ensuring quality, compliance, and client satisfaction throughout each phase. You'll play a…
Added 4 mins ago
SO
COMPUTER SUPPORT TECHNICIAN III - 55007534
State of Florida
BARTOW, FL
- $2,147.93 USD / week
…strictly prohibited, and any breach of this requirement will lead to the applicant being removed from…
Added 6 mins ago
YO
Group Exercise Instructor (Cycle & HITT) - John Geigle North Pinellas^
YMCA of the Suncoast
Palm Harbor, FL
- $16 to $28 USD / hour
…exercise, as well as, enhancing the quality and growth of the program and retention of the…
Added 6 mins ago
YO
Swim Instructor - John Geigle North Pinellas^
YMCA of the Suncoast
Palm Harbor, FL
- $16 to $16.25 USD / hour
10. Create a nurturing and safe environment by reporting suspicious activity that may lead to child abuse or may violate the code of conduct. Keep supplies organized, maintain and clean…
Added 6 mins ago
YO
Swim Instructor - Greater Palm Harbor^
YMCA of the Suncoast
Palm Harbor, FL
- $16 to $16.25 USD / hour
10. Create a nurturing and safe environment by reporting suspicious activity that may lead to child abuse or may violate the code of conduct. Keep supplies organized, maintain and clean…
Added 7 mins ago
AI
Lean Challenge Intern Senatobia - Summer 2027
ABB Inc
Senatobia, MS
- $20 to $34 USD / hour
Added 7 mins ago
Project Manufacturing Engineer JR00045844
ABB Inc
Senatobia, MS
Added 8 mins ago
Senior Technical Product Manager - ServiceNow HRSD & Employee Center Pro
CVS Health
Jackson, MS
Collaborate with business and technical partners to support the HRSD functional areas and roadmap, including colleague portal and HR Knowledge Management.
Added 8 mins ago
Director of Risk Adjustment Regulatory Audits
Humana
Jackson, MS
5 + years of experience in program development and management, leveraging metrics and performance reporting to track results
Added 8 mins ago
Director HR Solutions
Lumen
Jackson, MS
Lead enterprise change management strategies that enable a successful transformation, ensuring organizational readiness, stakeholder alignment, capability building, adoption, and measurable…
Added 8 mins ago
Contact Center Operations Supervisor
Intermountain Health
Jackson, MS
…subject matter expertise, representative for organization, project management, and serves as an escalation point and helps to solve problems and remove…
Added 8 mins ago
Eligibility Supervisor (Remote VA)
Maximus
Jackson, MS
Maximus is looking for an Eligibility Supervisor to support our Cover VA program by leading and developing a team of High-Speed Data Entry (HSDE) Administrators.
Added 8 mins ago
Cybersecurity Project Manager
Entergy
Jackson, MS
Minimum of 2-5 years leading projects as a project manager or program manager (preferred experience in Information/Cybersecurity project management). Leadership experience directing…
Added 8 mins ago
Commercial Enablement Manager
Norstella
Jackson, MS
…across Sales, Customer Success, Solution Consulting, Account Management, and Sales Development, with a focus on measurable commercial…
Added 8 mins ago
Senior Technical Editor
GD Information Technology, Inc.
Remote, United States
Deliverables Management, Documentations, Technical Communication, Technical Writing, Working IndependentlyCertifications:
Added 31 mins ago
Test and Validation Engineer - 3rd Shift
Butler America
Andover, MA
…Maintenance, Design/Engineering, Test Equipment Engineering, and Program Offices to ensure test readiness and resolutions to test issues and…
Added 31 mins ago
Director, Media Relations
Tufts Medicine
Burlington, MA
…relations strategist and primary spokesperson leading issues management and crisis communications on a 24/7 basis. This position partners closely with executive leadership, legal, risk…
Added 31 mins ago
C
Building Automation System Engineer
CBRE
Cambridge, MA
- $125,000 to $140,000 USD / year
Maintain a total facilities systems management program which includes all the various connected and separate electrical, mechanical, life, and safety systems that are operational in a…
Added 31 mins ago
Financial Crime Risk Investigator II - OneTouch (US)
TD Bank
Boston, MA
Leads workstreams by acting as a project lead for medium scale projects/initiatives in accordance with project management methodologies
Added 31 mins ago
Health Actuary Senior Consultant
Deloitte
Boston, MA
Prepare incurred but not reported (IBNR) modeling spreadsheets for audit reviews and support project management activities, including work plans, reports, and client presentations
Added 31 mins ago
ConvergeProsperity - Lead Product Forward Deployed Engineer for FSI Signals - Products & Platforms
Deloitte
Boston, MA
As the lead pFDE, you will be responsible for developing the strategy, vision, and operations of the FDE function for the Signals product. You will drive commercial success by defining…
Added 31 mins ago
Engineering Technical Transformation Senior Consultant with Anthropic Experience
Deloitte
Boston, MA
6+ years' experience in IT project management, engineering transformation, and business analysis including tech modernization experience.
Added 31 mins ago
Software Engineer III - Full-stack Developer with Anthropic Experience
Deloitte
Boston, MA
Lead end-to-end delivery of complex features from requirements gathering through deployment and monitoring.

Closed listing

Nelnet

Customer Success Manager

Boise, ID, United States

$75,000 to $80,000 USD / year

This opening has closed.

The original listing is kept below for reference.

Find open jobs More jobs with this employer

About employer

Job details

Pay: $75,000 to $80,000 USD / year
Experience: 3–5 years of experience in client success, customer success, account management, or project management within a SaaS, consulting, or professional services environment.
Posting language: English
Posted: Sep 18, 2026

Similar jobs hiring now

Search current openings

Original job description

Archived listing. The details below describe a past opening.

Remote

Full time

R23122

CampusGuard, a Nelnet Company, provides information security services for campus-based organizations including higher education institutions, healthcare providers, city, county and state government agencies and hospitality markets. As a full-service information security firm, we leverage our knowledge combined with the industry standards for compliance and information security issues to provide our customers with world class information security & compliance services.

The Customer Success Manager (CSM) is responsible for owning the client lifecycle and ensuring clients achieve measurable outcomes from CampusGuard’s SaaS platform and consulting services. This role partners with clients as a trusted advisor, focusing on compliance achievement, security posture improvement, and sustained platform adoption. The CSM proactively monitors client health, identifies risks and opportunities, and drives value realization throughout the engagement. This position serves as the primary client advocate, coordinating internally to deliver outcomes and support long-term client retention.

Please note that we are unable to provide visa sponsorship for this position. To be considered, candidates must already be authorized to work in the United States without the need for current or future sponsorship.

Compensation range for this role is $75,000-$80,000 annually, depending on experience.

JOB RESPONSIBILITIES:

Lead the end‑to‑end client success lifecycle, including onboarding, success planning, ongoing engagement, and renewal support.
Develop and maintain documented client success plans with clearly defined outcomes, milestones, and adoption goals.
Monitor and assess client health using engagement data, sentiment, compliance status, and platform utilization.
Proactively identify risks, changes, or barriers to success and implement mitigation strategies.
Facilitate executive‑level business reviews that communicate progress, insights, and value delivered.
Serve as the primary strategic point of contact for clients, building trusted and long‑term relationships.
Coordinate cross‑functional delivery with internal teams to ensure timely, high‑quality execution of client engagements.
Drive platform adoption through proactive outreach, training coordination, and usage reviews.
Identify potential expansion opportunities and partner with Sales by providing contextual client insights.

EDUCATION:

Bachelor’s degree in Business, Project Management, Information Security, or a related field, or equivalent professional experience.
Payment Card Industry Professional (PCIP) certification required within the first 12 months of employment.
Preferred: Coursework or certification related to customer success, project management, or information security.

EXPERIENCE:

Required:

3–5 years of experience in client success, customer success, account management, or project management within a SaaS, consulting, or professional services environment.
Demonstrated experience managing client relationships and driving measurable outcomes.
Experience coordinating work across cross‑functional teams.

Preferred:

Experience supporting compliance‑driven, security, or regulated environments.
Experience working with higher education or similarly complex client organizations.

COMPETENCIES/SKILLS:

Client Relationship Management
Strategic Thinking
Cross‑Functional Collaboration
Data‑Driven Decision Making
Influence and Communication
Adaptable

Our benefits package includes medical, dental, vision, HSA and FSA, generous earned time off, 401K/student loan repayment, life insurance & AD&D insurance, employee assistance program, employee stock purchase program, tuition reimbursement, performance-based incentive pay, short- and long-term disability, and a robust wellness program. Click here to learn more about our benefits: Benefits & Perks - Nelnet Inc (https://nelnet.com/careers/benefits-perks/)

Nelnet is committed to providing a welcoming and respectful workplace where all associates have the opportunity to succeed. As an Equal Opportunity Employer, we ensure that all qualified applicants are considered for employment. Employment decisions are made without regard to race, color, religion/creed, national origin, gender, sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by federal, state, or local law. We value the unique contributions of every team member and believe that a positive work environment benefits everyone.

Qualified individuals with disabilities who require reasonable accommodations in order to apply or compete for positions at Nelnet may request such accommodations by contacting Corporate Recruiting at 402-486-5725 or corporaterecruiting@nelnet.net .

Nelnet is a Drug Free and Tobacco Free Workplace.

Use of Artificial Intelligence in Hiring

We may use automated or artificial intelligence enabled tools to assist with the initial review of applications, such as identifying relevant skills or experience. These tools are used to support human review and do not make hiring decisions. A recruiter reviews applications and determines which candidates move forward in the hiring process. For more information, see our Privacy Policy and Pre-Use Notice: Automated Tools in Hiring

You may know Nelnet as the nation’s largest student loan servicer – but we do more than that. A lot more. We’re also a professional services company, consumer loan originator and servicer, payment processor, renewable energy innovator, and K-12 and higher education expert (and that’s just a shortlist). For over 40 years, we’ve been serving our customers, associates, and communities to make dreams possible.

EEO Info (https://nelnetinc.com/wp-content/uploads/EEO-poster.pdf) | EEO Letter (https://nelnet.com/wp-content/uploads/EEO-Jeffs-Letter.pdf) | EPPA Info (https://nelnetinc.com/wp-content/uploads/Employee-Polygraph-Protection-Act-Poster.pdf) | FMLA Info (https://nelnetinc.com/wp-content/uploads/FMLA-Leave.pdf)

About employer

Report this job