Jobs in the United States

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Added 2 mins ago
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Shipping, Receiving, and Materials Manager
Sigma Design
Camas, WA
- $85,000 to $125,000 USD / year
Shipping, Receiving, and Materials Manager
Added 2 mins ago
Senior, Environmental, Health & Safety Program Manager
American Water
Joint Base Lewis McChord, WA
…professionally! Primary Role Manage the environmental, health, and safety program at the MSG and/or CSG location, supporting project operations, maintenance and capital staff. Responsible…
Added 2 mins ago
Supervisory Engineering Technician
Federal Aviation Administration
Des Moines, WA
Summary Serves as first level manager to assigned workforce consisting of engineering technicians and support personnel. Reports to the Group Manager within Engineering Services.…
Added 2 mins ago
JB
Supervisory Facility Operations Specialist (Facility Manager)
Justice, Bureau of Prisons/Federal Prison System
Seatac, WA
- $131,594 USD / year
…reentry into our communities. Responsibilities Serves as Facility Manager of the institution and is responsible for the planning, direction and management of all maintenance repairs,…
Added 2 mins ago
Engineer - Generation
Avista Utilities
Spokane, WA
…As an Engineer, you will collaborate with other engineers, project managers, and stakeholders such as operators to develop designs that allow for safe operation and maintenance of Avista’s…
Added 2 mins ago
Commercial Sourcing Manager, Memory and Storage
Meta
Bellevue, WA
…supply chain. As part of this team, the Commercial Sourcing Manager plays a critical role in driving strategic sourcing decisions and managing supplier relationships for Memory/DRAM…
Added 2 mins ago
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Lead Engineer, Water
TYLin
Bellevue, WA
- $153,600 to $230,400 USD / year
…the Pacific Northwest. This includes technical leadership, project management, and business development for projects related to linear and facilities infrastructure management. Near-term…
Added 2 mins ago
SATCOM Ecommerce Technical Program Manager, Amazon Leo Government
Amazon
BELLEVUE, WA · Redmond, WA
Sr. Technical Program Manager - Amazon Leo Government Ecommerce
Added 2 mins ago
Senior Technical Product Manager - ServiceNow HRSD & Employee Center Pro
CVS Health
Olympia, WA
Responsible for timely delivery of enhancements, project requests and defects, with optimal and scalable solutions.
Added 2 mins ago
Account Manager
CVS Health
Olympia, WA
The ideal candidate demonstrates strong relationship management skills, operational acumen, project coordination capabilities, and the ability to navigate complex stakeholder environments…
Added 3 mins ago
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Project Manager - Fleet
CBRE
Olympia, WA
- $90,000 to $110,000 USD / year
As a CBRE Project Manager on theIntegrated Fleet Services (IFS) team, you'll run fleet telematics and vehicletechnology programs across North America, from technician mobilization…
Added 3 mins ago
Commercial Enablement Manager
Norstella
Olympia, WA
The Commercial Enablement Manager is a commercially grounded performance partner responsible for translating Business Unit and portfolio priorities into field-ready execution while…
Added 3 mins ago
AIML - Sr Engineering Program Manager, Search Quality and Infrastructure
Apple
Seattle, WA
We’re looking for a Senior Engineering Program Manager with a strong track record of building search infrastructure and delivering search products with world knowledge answering features…
Added 3 mins ago
Data Science Manager, Gen AI - SFL Scientific
Deloitte
Seattle, WA
Work You'll DoAs a Data Science Manager at SFL Scientific, you will develop and manage a team of developers to deliver novel solutions in the AI and GenAI domains. You will be responsible…
Added 3 mins ago
Oracle Analytics FDI - Manager
Deloitte
Seattle, WA
…platforms, operations, and processes that power their business. As a Manager, you will work with cross-functional teams to deliver innovative data, AI, and cloud-enabled solutions that…
Added 3 mins ago
Pricing and Sales Strategy_ Senior Manager, Strategy, Growth, and Transformation
Deloitte
Seattle, WA
As a Senior Manager, you will lead large engagements that begin with a complex pricing, revenue, and margin-focused problems and serve as a leader in Deloitte Consulting's Customer Strategy…
Added 3 mins ago
Pricing and Sales Strategy_Manager, Strategy, Growth, and Transformation
Deloitte
Seattle, WA
Pricing and Sales Strategy Manager, Strategy, Growth, and Transformation
Added 3 mins ago
Technical Program Manager, Cost Management
Amazon
Seattle, WA
AWS Data Center Capacity Delivery (DCCD) is looking for a Technical Program Manager to develop and implement a cost management platform to support the global DCCD organization.…
Added 3 mins ago
Software Development Manager, Featured Merchant Algorithm
Amazon
Seattle, WA
1+ years of providing technical leadership and project management for all aspects of the software development lifecycle experience
Added 3 mins ago
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Telecommunications Designer
Actalent
Seattle, WA
- $30 to $50 USD / hour
…opportunity for an entry to mid level designer to grow into a Project Manager role within 2 years at a company that highly values it's employee growth, career goals, and the relationships…
Added 3 mins ago
AC
Project/Program Manager I
Aston Carter
Seattle, WA
- $40 to $42 USD / hour
Job Title: Project/Program Manager I Data Management Specialist (Sustainability Reporting)
Added 3 mins ago
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Telecommunications Project Manager
Actalent
Seattle, WA
- $50 to $130 USD / hour
…a great opportunity for a mid level designer to grow into a Project Manager role within a year at a company that highly values it's employee growth, career goals, and the relationships they…
Added 3 mins ago
Senior Officer, AI Enablement and Workflows, U.S. Program
Bill and Melinda Gates Foundation
Seattle, WA
U.S. Program (USP) is pursuing Ambition 2045 - a division-wide effort to accelerate progress toward equitable upward mobility through educational attainment. The Office of the President…
Added 3 mins ago
Program Support Assistant
Swedish Health Services
Seattle, WA
The case management associate participates on the Case Management Team (CMT), with the guidance of the nurse case manager and social worker, assists in facilitating appropriate patient…
Added 3 mins ago
Project Manager, Hotel Refurbishment
Carnival Cruise Line
Seattle, WA
Although the Project Manager does not have direct reports, they must lead and manage vendors and shipboard teams effectively. This role requires strong leadership skills to influence and…

Closed listing

Nelnet

Customer Success Manager

Montpelier, VT, United States

$75,000 to $80,000 USD / year

This opening has closed.

The original listing is kept below for reference.

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Job details

Pay: $75,000 to $80,000 USD / year
Experience: 3–5 years of experience in client success, customer success, account management, or project management within a SaaS, consulting, or professional services environment.
Posting language: English
Posted: Sep 18, 2026

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Original job description

Archived listing. The details below describe a past opening.

Remote

Full time

R23122

CampusGuard, a Nelnet Company, provides information security services for campus-based organizations including higher education institutions, healthcare providers, city, county and state government agencies and hospitality markets. As a full-service information security firm, we leverage our knowledge combined with the industry standards for compliance and information security issues to provide our customers with world class information security & compliance services.

The Customer Success Manager (CSM) is responsible for owning the client lifecycle and ensuring clients achieve measurable outcomes from CampusGuard’s SaaS platform and consulting services. This role partners with clients as a trusted advisor, focusing on compliance achievement, security posture improvement, and sustained platform adoption. The CSM proactively monitors client health, identifies risks and opportunities, and drives value realization throughout the engagement. This position serves as the primary client advocate, coordinating internally to deliver outcomes and support long-term client retention.

Please note that we are unable to provide visa sponsorship for this position. To be considered, candidates must already be authorized to work in the United States without the need for current or future sponsorship.

Compensation range for this role is $75,000-$80,000 annually, depending on experience.

JOB RESPONSIBILITIES:

Lead the end‑to‑end client success lifecycle, including onboarding, success planning, ongoing engagement, and renewal support.
Develop and maintain documented client success plans with clearly defined outcomes, milestones, and adoption goals.
Monitor and assess client health using engagement data, sentiment, compliance status, and platform utilization.
Proactively identify risks, changes, or barriers to success and implement mitigation strategies.
Facilitate executive‑level business reviews that communicate progress, insights, and value delivered.
Serve as the primary strategic point of contact for clients, building trusted and long‑term relationships.
Coordinate cross‑functional delivery with internal teams to ensure timely, high‑quality execution of client engagements.
Drive platform adoption through proactive outreach, training coordination, and usage reviews.
Identify potential expansion opportunities and partner with Sales by providing contextual client insights.

EDUCATION:

Bachelor’s degree in Business, Project Management, Information Security, or a related field, or equivalent professional experience.
Payment Card Industry Professional (PCIP) certification required within the first 12 months of employment.
Preferred: Coursework or certification related to customer success, project management, or information security.

EXPERIENCE:

Required:

3–5 years of experience in client success, customer success, account management, or project management within a SaaS, consulting, or professional services environment.
Demonstrated experience managing client relationships and driving measurable outcomes.
Experience coordinating work across cross‑functional teams.

Preferred:

Experience supporting compliance‑driven, security, or regulated environments.
Experience working with higher education or similarly complex client organizations.

COMPETENCIES/SKILLS:

Client Relationship Management
Strategic Thinking
Cross‑Functional Collaboration
Data‑Driven Decision Making
Influence and Communication
Adaptable

Our benefits package includes medical, dental, vision, HSA and FSA, generous earned time off, 401K/student loan repayment, life insurance & AD&D insurance, employee assistance program, employee stock purchase program, tuition reimbursement, performance-based incentive pay, short- and long-term disability, and a robust wellness program. Click here to learn more about our benefits: Benefits & Perks - Nelnet Inc (https://nelnet.com/careers/benefits-perks/)

Nelnet is committed to providing a welcoming and respectful workplace where all associates have the opportunity to succeed. As an Equal Opportunity Employer, we ensure that all qualified applicants are considered for employment. Employment decisions are made without regard to race, color, religion/creed, national origin, gender, sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by federal, state, or local law. We value the unique contributions of every team member and believe that a positive work environment benefits everyone.

Qualified individuals with disabilities who require reasonable accommodations in order to apply or compete for positions at Nelnet may request such accommodations by contacting Corporate Recruiting at 402-486-5725 or corporaterecruiting@nelnet.net .

Nelnet is a Drug Free and Tobacco Free Workplace.

Use of Artificial Intelligence in Hiring

We may use automated or artificial intelligence enabled tools to assist with the initial review of applications, such as identifying relevant skills or experience. These tools are used to support human review and do not make hiring decisions. A recruiter reviews applications and determines which candidates move forward in the hiring process. For more information, see our Privacy Policy and Pre-Use Notice: Automated Tools in Hiring

You may know Nelnet as the nation’s largest student loan servicer – but we do more than that. A lot more. We’re also a professional services company, consumer loan originator and servicer, payment processor, renewable energy innovator, and K-12 and higher education expert (and that’s just a shortlist). For over 40 years, we’ve been serving our customers, associates, and communities to make dreams possible.

EEO Info (https://nelnetinc.com/wp-content/uploads/EEO-poster.pdf) | EEO Letter (https://nelnet.com/wp-content/uploads/EEO-Jeffs-Letter.pdf) | EPPA Info (https://nelnetinc.com/wp-content/uploads/Employee-Polygraph-Protection-Act-Poster.pdf) | FMLA Info (https://nelnetinc.com/wp-content/uploads/FMLA-Leave.pdf)

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