Find work in the United States.

A simpler way to find your next job.

Jobs in the United States

25+ jobs

Save this search

Added 5 mins ago
CA
ECM Lead Care Coordinator
Community Action Partnership of Orange County
Orange, CA
- $27 to $30 USD / hour
…his/her time. Hybrid schedules are subject to change based on program needs and/or the reporting manager’s…
Added 6 mins ago
Commissioning Manager
Skanska USA
Hillsboro, OR
The Commissioning Manager leads and owns the commissioning (CX) program across all five levels for mission-critical facilities, primarily data centers. This role requires deep technical…
Added 13 mins ago
Director, AI Product Delivery Owner
Vertex Pharmaceuticals Inc (US)
Boston, MA
Added 14 mins ago
RC
Assistant Restaurant Leader
Raising Cane's
Springfield, MO
- $55,000 to $62,000 USD / year
Acts as manager on duty and opens and closes the restaurant
Added 15 mins ago
CH
Pharmacy Intern - Grad
CVS Health
Spring, TX
- $30 to $42 USD / hour
PharmD graduate of a U.S. accredited program prior to beginning the Post-Graduate Training Program at CVS Health
Added 29 mins ago
Hotel Night Auditor
Kinseth Hospitality Companies
Coralville, IA
Acts as hotel manager on duty and follows the prescribed MOD procedures on communication, emergency procedures and guest satisfaction.
Added 36 mins ago
Senior Manager, HR M&A
Labcorp
Remote, United States
Labcorp is seeking a Senior Manager, HR M&A to join our team.
Added 39 mins ago
SH
Clinical Research Coordinator II - Full Time
Shriners Hospitals for Children
Sacramento, CA
- $32.4 to $48.6 USD / hour
- Full-time
…clinical research activities. Reporting to the Clinical Research Program Manager (or local Hospital Administrator/Clinic Director) and Research Programs Office at SHC International…
Added 40 mins ago
T
Program Manager
TEKsystems
Fairfield, CA
- $80 USD / hour
Added 46 mins ago
Sous Chef (Japanese Cuisine), Operations
Gate Gourmet, Inc
Honolulu, HI
Candidate must be comfortable with all levels of employees and have the ability to drive positive program change.
Added 48 mins ago
TO
Manager, Medical Affairs Data Analytics & Insights
Taiho Oncology, Inc.
Princeton, NJ
- $147,900 to $174,000 USD / year
…strengthen evidence-based decision-making. In this role, the Manager, Medical Affairs Data Analytics and Insights will lead development and refinement of analytics frameworks for assigned…
Added 48 mins ago
WI
Injury Prevention Specialist - La Verne, CA
WORKCARE INC
La Verne, CA
- $36 to $44 USD / hour
Coordinate care with WorkCare’s Incident Intervention® Injury Management Program and utilize Physician escalation services, as needed
Added 50 mins ago
Brand Manager, Scribner Books
Simon & Schuster
New York, NY
We are seeking a creative, strategic, and collaborative Brand Manager to strengthen the campaigns for Scribner high touch authors and connect our books and authors with more readers. This…
Added 50 mins ago
Associate Marketing Manager, Education & Library
Simon & Schuster
New York, NY
Assist manager with advertising copy and submissions
Added 50 mins ago
Transportation Coordinator
Simon & Schuster
Jackson, TN
…deliveries. Investigate problems and report back to Transportation Manager regarding situations that need immediate…
Added 50 mins ago
Manager, Social Media & Audience Growth
Simon & Schuster
New York, NY
Simon & Schuster is seeking a Manager, Social Media & Audience Growth to help grow our audiences by creating compelling social-first content, identifying emerging platform opportunities,…
Added 50 mins ago
Account Manager, Brodart, B&N College & Christian Markets
Simon & Schuster
New York, NY
Simon & Schuster is looking for an Account Manager to sell our complete list - Wholly-Owned Adult, Children's, Audio, and Distributed Client titles - to Brodart, B&N College, Follett Adult,…
Added 50 mins ago
Transportation Manager
Simon & Schuster
Jackson, TN
We are seeking a highly motivated, results-driven Transportation Manager to lead transportation operations within a high-volume, fast-paced distribution environment. The Transportation…
Added 50 mins ago
Shipping Manager
Simon & Schuster
Jackson, TN
We are seeking an experienced, results-driven Shipping Manager to lead a high-volume outbound distribution operation. This role oversees Shipping Supervisors, Shipping Coordinators, and…
Added 50 mins ago
Receiving Manager
Simon & Schuster
Jackson, TN
The Receiving Manager is responsible for overseeing day-to-day distribution center operations for a book publishing organization. This role ensures the efficient, accurate, and…
Added 50 mins ago
Shipping Supervisor
Simon & Schuster
Jackson, TN
…high-volume distribution facility. Reporting to the Shipping Manager, this hands-on leader will guide Shipping Coordinators and hourly associates, keep work moving across the shift, and…
Added 50 mins ago
Operations Manager
Simon & Schuster
Jackson, TN
The Operations Manager is responsible for overseeing day-to-day distribution center operations for a book publishing organization. This role ensures the efficient, accurate, and…
Added 50 mins ago
Shipping Manager
Simon & Schuster
Jackson, TN
We are seeking an experienced, results-driven Shipping Manager to lead a high-volume outbound distribution operation. This role oversees Shipping Supervisors, Shipping Coordinators, and…
Added 50 mins ago
Field Account Manager, Pacific Northwest, Independent Sales Team
Simon & Schuster
New York, NY
Simon & Schuster is looking for a Field Account Manager on the Independent Bookstore Team based in the Seattle area to sell our complete list - Wholly-Owned Children’s, Adult, Audio, and…
Added 50 mins ago
Manager / Senior Manager, Data Products & Programs
Simon & Schuster
New York, NY
…everyday work and enable faster, better-informed decisions. The Manager or Senior Manager, Data Products & Programs will lead a portfolio of data- and AI-enabled software initiatives from…

Nelnet

Client Implementation & Success Manager

Jefferson City, MO, United States

**Pay Range for this role is - $50,000 - $65,000

Apply About employer

Applications open in a new tab.

Job details

Pay: **Pay Range for this role is - $50,000 - $65,000
Posting language: English

Original job description

Summary

Remote

Full time

R23071

Nelnet Business Services (NBS), a division of Nelnet, Inc., provides payment technology and education services to more than 1,200 higher education institutions, nearly 12,000 K-12 schools, and millions of individual students, families, and supporters across the globe. Our culture of service enables us to form long-lasting and trusted partnerships, while our focus on creativity and innovative solutions empowers our customer communities to thrive.

Job Profile Summary

This role leads the full lifecycle of client onboarding, implementation, and ongoing success for the assigned platform. It serves as a primary strategic and technical resource for clients and internal teams, combining expertise in client success, workflow configuration, training, and product operations. The position drives product adoption, engages clients through proactive strategies, resolves technical issues through cross‑functional coordination, and contributes to process and product improvements.

JOB RESPONSIBILITIES:

+ Lead new client onboarding from kickoff through go‑live, including workflow configuration, deliverable management, and expectation setting.

+ Conduct product demos, discovery sessions, and client education to support adoption and pre‑sales engagement.

+ Deliver customized administrator and end‑user training and maintain supporting training resources.

+ Develop, document, and refine onboarding workflows, process guides, and internal procedures.

+ Mentor and support team members on processes, system navigation, and best‑practice client engagement.

+ Monitor client usage and proactively intervene to re‑engage low‑usage customers and promote long‑term adoption.

+ Serve as the primary point of contact for ongoing client questions, troubleshooting, and relationship management.

+ Conducts industry research and provides insights into client trends and needs.

+ Coordinate technical issue resolution, manage tickets, and translate requirements across internal stakeholders.

+ Support major incident response by coordinating communications and stabilizing client experience.

+ Conduct QA testing for product releases and provide insights to influence product improvements and roadmap development.

**Pay Range for this role is - $50,000 - $65,000

EDUCATION:

Required:

+ Bachelor's degree in Business, Education, Technology, Communications, or related field; or equivalent experience.

Preferred:

+ Certifications or additional training in project management, customer success, product operations, or process improvement.

EXPERIENCE:

Required:

+ 2+ years in client success, implementation, system onboarding, or client‑facing technical roles.

+ Experience configuring systems, delivering training, and supporting workflow development.

+ Experience troubleshooting technical issues and working with cross‑functional teams.

+ Experience creating process documentation, guides, or training materials.

Preferred:

+ Experience with SaaS environments, QA testing, or product operations.

SKILLS:

+ Client Engagement & Influence

+ Technical Aptitude

+ Process Optimization

+ Collaboration & Cross‑Functional Partnership

+ Agility & Problem‑Solving

Our benefits package includes medical, dental, vision, HSA and FSA, generous earned time off, 401K/student loan repayment, life insurance & AD&D insurance, employee assistance program, employee stock purchase program, tuition reimbursement, performance-based incentive pay, short- and long-term disability, and a robust wellness program. Click here to learn more about our benefits: Benefits & Perks - Nelnet Inc (https://nelnet.com/careers/benefits-perks/)

Nelnet is committed to providing a welcoming and respectful workplace where all associates have the opportunity to succeed. As an Equal Opportunity Employer, we ensure that all qualified applicants are considered for employment. Employment decisions are made without regard to race, color, religion/creed, national origin, gender, sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by federal, state, or local law. We value the unique contributions of every team member and believe that a positive work environment benefits everyone.

Qualified individuals with disabilities who require reasonable accommodations in order to apply or compete for positions at Nelnet may request such accommodations by contacting Corporate Recruiting at 402-486-5725 or corporaterecruiting@nelnet.net .

Nelnet is a Drug Free and Tobacco Free Workplace.

Use of Artificial Intelligence in Hiring

We may use automated or artificial intelligence enabled tools to assist with the initial review of applications, such as identifying relevant skills or experience. These tools are used to support human review and do not make hiring decisions. A recruiter reviews applications and determines which candidates move forward in the hiring process. For more information, see our Privacy Policy and Pre-Use Notice: Automated Tools in Hiring

You may know Nelnet as the nation's largest student loan servicer - but we do more than that. _A lot more._ We're also a professional services company, consumer loan originator and servicer, payment processor, renewable energy innovator, and K-12 and higher education expert (and that's just a shortlist). For over 40 years, we've been serving our customers, associates, and communities to make dreams possible.

EEO Info (https://nelnetinc.com/wp-content/uploads/EEO-poster.pdf) | EEO Letter (https://nelnet.com/wp-content/uploads/EEO-Jeffs-Letter.pdf) | EPPA Info (https://nelnetinc.com/wp-content/uploads/Employee-Polygraph-Protection-Act-Poster.pdf) | FMLA Info (https://nelnetinc.com/wp-content/uploads/FMLA-Leave.pdf) | California Consumer Privacy Notice (https://nelnet.com/california-consumer-privacy-notice/) | Nelnet Applicant Privacy Notice (https://nelnet.com/nelnet-applicant-privacy-notice/) | Notice of Use of Artificial Intelligence and Automated Tools in Hiring (https://nelnet.com/notice-of-use-of-artificial-intelligence-and-automated-tools-in-hiring/) | Canada Applicant Privacy Notice (https://nelnet.com/canada-applicant-privacy-notice/) | EEA Applicant Privacy Notice (https://nelnet.com/eea-applicant-privacy-notice/) | Australia Applicant Privacy Notice (https://nelnet.com/australia-applicant-privacy-notice/)

Apply About employer

Report this job