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Mortgage Loan Analyst I
SMI StanCorp Mtg Investors LLC - 6100
Remote, United States
…research, and cross‑department workflow to ensure efficient loan…
Added 1 min ago
B&
Assistant Construction Manager - Gas & Heavy Industrial Power (Multiple Locations)
Burns & McDonnell
Saint Louis, MO
- $110,000 to $170,000 USD / year
The Assistant Construction Manager will assist the Construction Project Manager, Project Manager, Site Manager, and/or the Engineer Procure Construct (EPC) Project Manager or Program…
Added 1 min ago
B&
Assistant Construction Manager - Gas & Heavy Industrial Power (Multiple Locations)
Burns & McDonnell
Kansas City, MO
- $110,000 to $170,000 USD / year
The Assistant Construction Manager will assist the Construction Project Manager, Project Manager, Site Manager, and/or the Engineer Procure Construct (EPC) Project Manager or Program…
Added 1 min ago
B&
Construction Project Manager - Gas & Heavy Industrial Power (Multiple Locations)
Burns & McDonnell
Kansas City, MO
- $155,000 to $250,000 USD / year
The Construction Project Manager supports the Engineer Procure Construct (EPC) Project Manager or Program Manager to oversee day-to-day operations from pre-construction through project…
Added 1 min ago
B&
Construction Project Manager - Gas & Heavy Industrial Power (Multiple Locations)
Burns & McDonnell
Saint Louis, MO
- $155,000 to $250,000 USD / year
The Construction Project Manager supports the Engineer Procure Construct (EPC) Project Manager or Program Manager to oversee day-to-day operations from pre-construction through project…
Added 1 min ago
PB
Part Time Teller - Colorado Mills
PNC Bank NA
CO
- Part-time
…encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their…
Added 1 min ago
Software Engineer II
Western Governors University
Salt Lake City, UT
Collaborate with engineering, product, operations, and other partners.
Added 1 min ago
PB
Part Time Teller
PNC Bank NA
TX
- Part-time
…encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their…
Added 1 min ago
Teller - Ken Caryl and Simms
PNC Bank NA
CO
…encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their…
Added 1 min ago
Lead Teller - Academy Park
PNC Bank NA
CO
…encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their…
Added 1 min ago
Personal Banker - 64th & Ward
PNC Bank NA
CO
…encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their…
Added 1 min ago
Teller - 44th & Wadsworth
PNC Bank NA
CO
…encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their…
Added 1 min ago
Lead Teller - Lincoln and Yosemite
PNC Bank NA
CO
…encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their…
Added 1 min ago
Personal Banker - Evergreen
PNC Bank NA
CO
…encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their…
Added 1 min ago
Teller
PNC Bank NA
TX
…encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their…
Added 1 min ago
Sr. Trial Manager, Early Development, Oncology
Janssen Research & Development, LLC Legal Entity
Remote, United States
Collaborates with the Functional Manager (FM) for performing study feasibility and site assessments, providing recommendation of suitable sites for selection to participate in the trial…
Added 1 min ago
Senior Director, Acquisitions & Divestitures (A&D) Finance, Orthopedics
DePuy Synthes Products Inc. Legal Entity
Raynham, MA · West Chester, PA · Palm Beach Gardens, FL · Warsaw, IN
Added 1 min ago
Manager, Implementation
Patient Service Center LLC Legal Entity
Remote, United States
We are seeking a Manager, Implementation to drive projects from initiation to completion. The Manager, Implementation will own the launch process in designated therapeutic areas, defining…
Added 2 mins ago
Quality Assurance Supervisor
Winland Foods
Saint Louis, MO
Winland Foods is seeking a Quality Supervisor to lead food safety and quality assurance activities during production operations at our St. Louis facility. In this role, you will partner…
Added 2 mins ago
Principal, GSIS Operational Due Diligence
GuideStone Financial Resources of the Southern Baptist Convention
Dallas, TX
…leading and performing the operational due diligence (ODD) program for external investment managers and private investment vehicles utilized by GuideStone Investment Services (GSIS). The…
Added 3 mins ago
Assistant Manager
CK Circle K Stores Inc.
United States
You will assist the Store Manager with oversight of the Stationstore operations. You’ll help with hiring, supervising and working with the staff to accomplish daily tasks, bookkeeping and…
Added 3 mins ago
Assistant Manager
CK Circle K Stores Inc.
United States
You will assist the Store Manager with oversight of the Stationstore operations. You’ll help with hiring, supervising and working with the staff to accomplish daily tasks, bookkeeping and…
Added 3 mins ago
Assistant Manager
CK Circle K Stores Inc.
United States
You will assist the Store Manager with oversight of the Stationstore operations. You’ll help with hiring, supervising and working with the staff to accomplish daily tasks, bookkeeping and…
Added 3 mins ago
Assistant Manager
CK Circle K Stores Inc.
United States
You will assist the Store Manager with oversight of the Stationstore operations. You’ll help with hiring, supervising and working with the staff to accomplish daily tasks, bookkeeping and…
Added 3 mins ago
Principal Computer Systems Analyst - Windows
CORP-Corporate Office
United States
Maintain operations of multi-user computer systems working with system engineers, PC desktop technicians, networking engineers, project managers, end users, and IT/Cyber management.

Nelnet

Client Implementation & Success Manager

Jefferson City, MO, United States

**Pay Range for this role is - $50,000 - $65,000

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Job details

Pay: **Pay Range for this role is - $50,000 - $65,000
Posting language: English

Original job description

Summary

Remote

Full time

R23071

Nelnet Business Services (NBS), a division of Nelnet, Inc., provides payment technology and education services to more than 1,200 higher education institutions, nearly 12,000 K-12 schools, and millions of individual students, families, and supporters across the globe. Our culture of service enables us to form long-lasting and trusted partnerships, while our focus on creativity and innovative solutions empowers our customer communities to thrive.

Job Profile Summary

This role leads the full lifecycle of client onboarding, implementation, and ongoing success for the assigned platform. It serves as a primary strategic and technical resource for clients and internal teams, combining expertise in client success, workflow configuration, training, and product operations. The position drives product adoption, engages clients through proactive strategies, resolves technical issues through cross‑functional coordination, and contributes to process and product improvements.

JOB RESPONSIBILITIES:

+ Lead new client onboarding from kickoff through go‑live, including workflow configuration, deliverable management, and expectation setting.

+ Conduct product demos, discovery sessions, and client education to support adoption and pre‑sales engagement.

+ Deliver customized administrator and end‑user training and maintain supporting training resources.

+ Develop, document, and refine onboarding workflows, process guides, and internal procedures.

+ Mentor and support team members on processes, system navigation, and best‑practice client engagement.

+ Monitor client usage and proactively intervene to re‑engage low‑usage customers and promote long‑term adoption.

+ Serve as the primary point of contact for ongoing client questions, troubleshooting, and relationship management.

+ Conducts industry research and provides insights into client trends and needs.

+ Coordinate technical issue resolution, manage tickets, and translate requirements across internal stakeholders.

+ Support major incident response by coordinating communications and stabilizing client experience.

+ Conduct QA testing for product releases and provide insights to influence product improvements and roadmap development.

**Pay Range for this role is - $50,000 - $65,000

EDUCATION:

Required:

+ Bachelor's degree in Business, Education, Technology, Communications, or related field; or equivalent experience.

Preferred:

+ Certifications or additional training in project management, customer success, product operations, or process improvement.

EXPERIENCE:

Required:

+ 2+ years in client success, implementation, system onboarding, or client‑facing technical roles.

+ Experience configuring systems, delivering training, and supporting workflow development.

+ Experience troubleshooting technical issues and working with cross‑functional teams.

+ Experience creating process documentation, guides, or training materials.

Preferred:

+ Experience with SaaS environments, QA testing, or product operations.

SKILLS:

+ Client Engagement & Influence

+ Technical Aptitude

+ Process Optimization

+ Collaboration & Cross‑Functional Partnership

+ Agility & Problem‑Solving

Our benefits package includes medical, dental, vision, HSA and FSA, generous earned time off, 401K/student loan repayment, life insurance & AD&D insurance, employee assistance program, employee stock purchase program, tuition reimbursement, performance-based incentive pay, short- and long-term disability, and a robust wellness program. Click here to learn more about our benefits: Benefits & Perks - Nelnet Inc (https://nelnet.com/careers/benefits-perks/)

Nelnet is committed to providing a welcoming and respectful workplace where all associates have the opportunity to succeed. As an Equal Opportunity Employer, we ensure that all qualified applicants are considered for employment. Employment decisions are made without regard to race, color, religion/creed, national origin, gender, sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by federal, state, or local law. We value the unique contributions of every team member and believe that a positive work environment benefits everyone.

Qualified individuals with disabilities who require reasonable accommodations in order to apply or compete for positions at Nelnet may request such accommodations by contacting Corporate Recruiting at 402-486-5725 or corporaterecruiting@nelnet.net .

Nelnet is a Drug Free and Tobacco Free Workplace.

Use of Artificial Intelligence in Hiring

We may use automated or artificial intelligence enabled tools to assist with the initial review of applications, such as identifying relevant skills or experience. These tools are used to support human review and do not make hiring decisions. A recruiter reviews applications and determines which candidates move forward in the hiring process. For more information, see our Privacy Policy and Pre-Use Notice: Automated Tools in Hiring

You may know Nelnet as the nation's largest student loan servicer - but we do more than that. _A lot more._ We're also a professional services company, consumer loan originator and servicer, payment processor, renewable energy innovator, and K-12 and higher education expert (and that's just a shortlist). For over 40 years, we've been serving our customers, associates, and communities to make dreams possible.

EEO Info (https://nelnetinc.com/wp-content/uploads/EEO-poster.pdf) | EEO Letter (https://nelnet.com/wp-content/uploads/EEO-Jeffs-Letter.pdf) | EPPA Info (https://nelnetinc.com/wp-content/uploads/Employee-Polygraph-Protection-Act-Poster.pdf) | FMLA Info (https://nelnetinc.com/wp-content/uploads/FMLA-Leave.pdf) | California Consumer Privacy Notice (https://nelnet.com/california-consumer-privacy-notice/) | Nelnet Applicant Privacy Notice (https://nelnet.com/nelnet-applicant-privacy-notice/) | Notice of Use of Artificial Intelligence and Automated Tools in Hiring (https://nelnet.com/notice-of-use-of-artificial-intelligence-and-automated-tools-in-hiring/) | Canada Applicant Privacy Notice (https://nelnet.com/canada-applicant-privacy-notice/) | EEA Applicant Privacy Notice (https://nelnet.com/eea-applicant-privacy-notice/) | Australia Applicant Privacy Notice (https://nelnet.com/australia-applicant-privacy-notice/)

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