POSITION SUMMARY
In support of the Agency’s mission, the Education & Development Services Manager is responsible for ensuring the provision of high quality comprehensive early childhood services by leading, managing and supervising all aspects of assigned Head Start and/or Early Head Start program operations. The Education & Development Services Manager is directly responsible for the oversight of the education component and staff professional development. This position directly supervises the Early Childhood Site Supervisors This position ensures that the program operates in compliance with Head Start Program Performance Standards, childcare licensing regulations, agency policies, and in a culturally appropriate manner.
JOB DUTIES & RESPONSIBILITIES
- Directly supervise Early Childhood Site Supervisors by providing coaching, evaluation, and accountability to ensure program fidelity; guide them in team management, performance documentation, personnel policy adherence, professional development completion, promotion of family engagement activities, while leading site-level operations to ensure consistent delivery of comprehensive early childhood services.
- Ensure all assigned component requirements for education, enrollment, data & reporting, professional development, health, mental health & inclusion, and family services are met according to federal, state and local policies and in accordance with Head Start Program Performance Standards.
- Ensure classroom staff are adequately trained in Creative Curriculum and ensure implementation of curriculum to fidelity.
- Manage the policy for and train on the implementation of individualized plans into the classroom curriculum, on-going observations of child development, regular communication on individual child development observations with families, quality conferences and education home visits.
- Ensure education staff are adequately trained in programmatic transition practices that adhere to Head Start Performance Standards.
- Ensure classroom staff are trained and implement effective education strategies, including developmentally appropriate and individualized curriculum and supports in the classroom, while encouraging parent/guardian engagement in child’s development and learning at all levels.
- Manage the policies and processes for ensuring Active Supervision and safety of all children in the program; including tracking and reporting child safety incidents.
- Assist the Director of Head Start to coordinate, prepare, and submit documents to support the grant applications as needed including, but not limited to: Oregon Pre-Kindergarten (OPK) application.
- Supporting with the Annual Reports for OPK according to Head Start Rules and Regulations, including all the required components.
- Work as a member of the Head Start Management Team in a manner that empowers, builds trust, emphasizes open communication, and results in a highly effective work team.
- Support the Director of Head Start by assisting with the strategic planning process, which may include but is not limited to establishing timelines, objectives, and processes with the assembled team, ensuring that each program area has developed appropriate program goals, monitoring systems and processes, and providing integrated work plans
- Directly supervise assigned program supervisors to ensure effective implementation of the Head Start Performance Standards, including but not limited to collecting and using data to inform decisions, and correcting quality and compliance issues as quickly as possible.
- Provide a thorough Education, Professional Development, and Child Plus Overview to incoming staff, frequent support and feedback, encourage professional development, and prioritize work assignments to ensure staff are functioning in an organized and efficient manner.
- Ensure that information, activities, and services are coordinated, and resources are shared cross functionally within the Head Start/Early Head Start management team.
- Assist in the development and monitoring of program budget and grants; develop, monitor, and adjust site-level budgets under the direction and supervision of the Director of Education; and support site supervisors in maintaining adequate supplies and equipment while adhering to fiscal and procurement policies.
- Assist the Director of Head Start in conducting a comprehensive annual Self-Assessment of the Head Start and Early Head Start programs and coordinate the Self-Assessment with supervisors.
- Assist the Director of Head Start in the development and implementation of the Training & Technical Assistance plan to support the professional development of the program workforce.
- Maintain visibility throughout the program by periodically visiting all program sites. • Provide regular and timely data and reports from assigned components to the Director of Head Start, Policy Council, or others as required, including but not limited to DRDP results, CLASS scores, and School Readiness Goals
- Work closely with all program and component managers to ensure the provision of comprehensive services to children and families. This includes but is not limited to the implementation of program work plan, training plans and ongoing monitoring plans.
- Work closely with the local school district, community groups, contractors, and other individuals as needed in order to establish and promote effective community partnerships to meet the needs of children and families.
- Strictly adhere to all safety policies and procedures at all times and respond/correct any at-risk safety issues immediately.
- Strictly adhere to agency Code of Conduct and HS Standards of Conduct of workplace behavior.
- Ensure all sites meet licensing requirements for compliance.
- Manage and monitor all sites for licensing compliance.
- Manage and monitor program SPARK rating renewals and applications.
- Assist the Director of Head Start to manage contracts and/or memorandum of understanding (MOUs) with external service providers for assigned community partners/organizations, including but not limited to school districts, the SMART, and Helen Gordon Center (PSU), internships/practicum students with local colleges and universities, and others as assigned.
- Oversee the hiring of assigned staff, ensuring that direct supervisors of positions are involved in the hiring process to the greatest extent possible.
- Make hiring recommendations of new staff based on adherence to Agency policies and procedures and Head Start requirements.
- Ensure that classroom environments are safe and conducive to learning, reflective of the different stages of development of children, responsive to cultural backgrounds, and inviting to children and families.
- Write, review and revise policies and procedures and forms as assigned. • Perform other duties as assigned to meet business needs including regular and reliable attendance and adherence to all company workplace behavior standards. Ensure that information, activities, and services are coordinated, and resources are shared cross-functionally within the Head Start/Early Head Start management team. Support appropriate collaboration between teams to ensure the provision of comprehensive, high-quality services to children and families. Supervision & Team Development •This position will supervise 2-4 program staff
- Provide consistent supervision, coaching, and mentorship to staff, fostering professional growth and continuous skill development.
- Set clear goals and expectations and manage performance in alignment with organizational policies. • Promote a positive, inclusive, and collaborative team culture that supports engagement and retention.
- Ensure staff have the tools, resources, and training needed to be successful in their roles.
- Communicate openly with staff through regular 1:1 check-ins, feedback, and team meetings.
REQUIRED SKILLS, ABILITIES, COMPETENCIES AND QUALIFICATIONS
To perform the job successfully, an individual should demonstrate the following competencies:
- Intermediate Proficiency of Microsoft Office: Word, Excel, Power Point and Publisher
- Intermediate Proficiency of Outlook Mail, Calendar, and One Drive
- Knowledge of ChildPlus database preferred
REQUIRED EDUCATION AND EXPERIENCE
Bachelor’s degree in education, Early Childhood Education, Early Childhood Special Education or other relevant emphasis with a minimum of three (3) years' experience working directly with children and families in a comprehensive early childhood program setting. An equivalent combination of education and experience may be considered.
- Ability to assign, coordinate, and supervise the work of others. • Excellent verbal and written communication skills, including computer word processing and spreadsheets.
- Successful experience in comprehensive supervision of staff performing diverse and complex job duties, using a collaborative team approach.
- Ability to provide leadership, problem-solve, and facilitate group processes in an early childhood and social service agency setting.
- Must be able to successfully pass applicable background and Oregon Central Background Registry checks prior to new hire processing and beginning actual employment.
- Completion of appropriate Fit for Duty and TB Testing according to Head Start regulations prior to date of hire.
REQUIRED CERTIFICATES, LICENSES, CREDENTIALS AND/OR REGISTRATIONS
At time of hire must be currently enrolled in the Oregon Child Care Division Central Background Registry (CBR) and must be able to maintain current enrollment at all times of employment.
- Completion of passing work physical.
- Within 30 days of employment must attain and maintain current certification of: Adult and Pediatric CPR & First Aid Certification Food Handler’s Card
PHYSICAL REQUIREMENTS
Upon hire and as a condition of continual work, this position requires the ability of employee to frequently bend, stoop, twist, reach, run, kneel, crouch, walk, stand and sit on the floor and in child size chairs, as well as lift up to 50 pounds. The ability of the employee to speak, hear, see (close up, distance and depth perception) is required. This position may expose the employee to blood borne pathogens and communicable diseases. This position requires own vehicle transportation, a valid driver's license, and continuous coverage of comprehensive car insurance.
ENVIRONMENTAL WORKING CONDITIONS
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job. While performing the duties of this job, the employee is occasionally exposed to moderate noise levels typical of an office environment. Pay: $70,885.00-$75,884.00
BENEFITS
Neighborhood House offers full-time employees a comprehensive benefits package, including:
- 26 days of PTO (increases with tenure) per year
- 12 paid holidays per year
- Kaiser health, vision, and dental insurance with low employee premiums
- 403b retirement plan
- Company-paid life insurance. Voluntary life, long-term disability, accident, and critical illness insurance.
- Flexible Spending Account (FSA)
- Employee Assistance Program (EAP) with free counseling