Administrative Operations Coordinator

Looking for Your Dream Job? You Might Be Our Dream Administrative Assistant. Do you get a strange sense of satisfaction from perfectly organizing spreadsheets, creating mailing labels that line up on the first try, or untangling office problems before anyone else even notices them? Are you the person everyone calls when the printer jams, the copier starts speaking in mysterious error codes, or someone accidentally deletes an important file? If so, we want to meet you. Neighborhood House is looking for an outgoing, highly organized, tech-savvy problem solver who enjoys helping people and keeping things running smoothly both behind the scenes and as the face everyone sees when they first walk in our doors. Your mood can set the tone for all our families day! One minute you might be creating birthday cards for staff, making coffee for a meeting, or welcoming families at the front desk. The next, you'll be entering critical information into databases with absolute accuracy, coordinating projects across departments, translating for families, tracking deadlines, or helping a director figure out why their spreadsheet isn't working. This role is perfect for someone who enjoys variety, loves being helpful, can switch gears quickly, and takes pride in making sure both the big things and the little things get done right. --- One-Page Position Description Administrative & Operations Coordinator Reports To: Admissions & Administrative Manager Status: Full-Time Pay Range: $20-$24/hour (adjust as needed) Why This Role Matters This position elevates efficiencies for management and supports departments across the organization while helping create a welcoming experience for everyone who walks through our doors or contacts our organization. Success in this role requires exceptional organization, strong technology skills, accuracy, flexibility, and a genuine desire to engage meaningfully with those who cross your path daily. What You'll Do · Provide administrative support to managers, directors and departments across the organization. · Prepare documents, maintain spreadsheets and databases, and perform accurate data entry. · Coordinate schedules, meetings, reports, and special projects. · Assist with audits, compliance reviews, record maintenance, and organizational reporting. · Welcome visitors, answer phones, and support clients and families at the front desk. · Support enrollment, admissions, scheduling, and payment processing. · Maintain office systems, forms, supplies, and administrative resources. · Provide English/Spanish communication and translation support. · Troubleshoot basic office technology issues and coordinate solutions when needed. · Support staff with a wide variety of operational needs, from preparing meeting materials to organizing special events and staff recognition activities. What We're Looking For · Fluent in English and Spanish. · Minimum three years of administrative or office support experience. · Exceptional organizational skills and attention to detail. · Strong Microsoft Office skills, especially Excel, Word, and Outlook. · Comfortable learning databases, software systems, and office technology. · Excellent communication and customer service skills. · Ability to manage multiple priorities and shifting deadlines. · Professional, approachable, and able to maintain confidentiality. · A proactive problem solver who enjoys helping others succeed. The Ideal Candidate You're the person who notices details others miss. You can create a flawless spreadsheet, greet visitors with a smile, track multiple projects at once, and somehow still remember to order supplies, trou bleshoot the printer, and make sure the birthday card gets signed. You enjoy variety, stay calm when priorities change, and take pride in keeping a busy organization running smoothly. Benefits · Health, dental, and vision insurance · Employee dependent car discount · Paid time off and holidays · Daily lunch provided · Meaningful work serving children, families, and older adults in our community