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Added 44 mins ago
Graduate Development Program, Associate Technology Engineer, Technology Engineering
natgridProd
Marlboro, MA · Waltham, MA
Follow version control, cybersecurity, change management, architecture, testing, and engineering assurance practices throughout the technology lifecycle.
Added 1 hour ago
BS
Infrastructure and Operations Principal Architect, ITD
Brookhaven Science Associates, LLC
Upton, NY
- $126,000 to $222,500 USD / year
…Technology Division (ITD). Reporting to the ITD I&O department manager, this individual contributor provides technical leadership for the infrastructure and services that enable the…
Added 1 hour ago
Area VP, Sales
Serval
San Francisco, CA · New York, NY
You'll define regional strategy, build territory architecture, and develop the next generation of sales leaders at Serval. This is not a pure people manager role - you'll stay close to the…
Added 2 hours ago
Senior Product Manager, Data Center & AI Networking Hardware
Hewlett Packard Enterprise
Sunnyvale, CA
Translate customer insight, market trends, competitive dynamics, and engineering possibilities into differentiated product and architecture decisions.
Added 2 hours ago
Senior Principal, Product Manager - Data Center and AI Networking Hardware Architecture
Hewlett Packard Enterprise
Sunnyvale, CA
HPE Networking is seeking a Senior Principal Product Manager to shape the hardware architecture and product direction of next-generation data center switching platforms, with a strong focus…
Added 2 hours ago
QT
Program Manager
Quantum Technology Group
NC
- $121,000 to $125,000 USD / year
The Program Manager leads overall contract execution and governance for the VA enterprise Citrix NetScaler application delivery controller (ADC) program and serves as the primary liaison to…
Added 2 hours ago
AC
Process and Workflow Applications Developer
Ashburn Consulting
Remote, United States
- $120,000 to $130,000 USD / year
…metropolitan area, specializes in providing network and network security solutions in complex environments to a select set of government and business clients. The company, an established…
Added 3 hours ago
C
Senior DevSecOps Engineer
Credence
Remote, United States
- $150,000 to $180,000 USD / year
Strong understanding of AWS security services (AWS IAM, GuardDuty, Security Hub,AWS KMS, AWS WAF, AWS Config, AWS Secrets Manager).
Added 3 hours ago
Data Analytics and AI Integrator
Credence
Washington, DC
Integrate security and authorization considerations from inception, including AI/ML system architecture and data-flow analysis, authorization boundaries, control allocation, inherited…
Added 3 hours ago
C
AI Platform & DevSecOps Engineer
Credence
Remote, United States
- $150,000 to $190,000 USD / year
…engineers, architects, and mission stakeholders to integrate security, automation, and platform capabilities throughout the software development lifecycle. Develop technical documentation,…
Added 3 hours ago
C
Junior SAP SME
Credence
McLean, VA
- $100,000 to $130,000 USD / year
…solutions save agencies thousands of hours, safeguard national security, and strengthen health and humanitarian missions worldwide. With 1,700+ team members, 1,500+ AI/data experts, and…
Added 3 hours ago
C
Senior Application Programmer
Credence
McLean, VA
- $130,000 to $150,000 USD / year
…solutions save agencies thousands of hours, safeguard national security, and strengthen health and humanitarian missions worldwide. With 1,700+ team members, 1,500+ AI/data experts, and…
Added 3 hours ago
Systems Engineer B-2 (WBZ) 01.6.07
Credence
Tinker Air Force Base, OK
Provide technical support to Systems Engineering Technical Reviews (SETR), including but not limited to IBR, SRR, SFR, PDR, CDR, FCA, SVR, PCA and TRRs. Support includes rigorous technical…
Added 3 hours ago
Principal Technical Manager- C3I DCGS
Credence
Warner Robins, GA
Credence has an immediate need for a Principal Technical Manager at Robins AFB, GA. The Principal Technical Manager shall support the assigned IPT and is responsible for the systems…
Added 3 hours ago
C
Systems Engineering Manager
Credence
Aberdeen Proving Ground, MD
- $160,000 to $200,000 USD / year
Credence has an immediate need for a Systems Engineering Manager to support Army PM PNT. This position will provide technical leadership and oversight of systems engineering activities…
Added 3 hours ago
C
Acquisition Management Specialist
Credence
Aberdeen Proving Ground, MD
- $130,000 to $170,000 USD / year
…solutions save agencies thousands of hours, safeguard national security, and strengthen health and humanitarian missions worldwide. With more than 1,700+ team members, 1,500+ AI & data…
Added 4 hours ago
Senior Manager, IT Operations
SABERT CORPORATION
Sayreville, NJ
Sabert is seeking a Senior Manager, IT Operations & Azure Cloud to lead our IT Systems team and help shape the next phase of our global cloud and digital transformation.
Added 5 hours ago
Program Manager - Alexandria, VA
Military Spouse Jobs & VetJobs
United States
Provide leadership for Zero Trust initiatives, IPv6 transition efforts, enterprise security architecture, and cybersecurity engineering teams.
Added 8 hours ago
Senior Dashboard Developer
CACI International
Ashburn, VA
…State. This role offers a unique opportunity to enhance national security through advanced IT solutions. You will collaborate with experienced professionals in an innovative environment,…
Added 8 hours ago
BC
Lead Control Systems Engineer
Bechtel Corporation
Reston, VA
- $105,000 to $178,500 USD / year
…lasting positive impact. We serve the Infrastructure; Nuclear, Security & Environmental; Energy; Mining & Metals, and the Manufacturing and Technology markets. Our services span from…
Added 8 hours ago
Cloud Solutions Engineer
Office of the Director of National Intelligence
McLean, VA
…applications hosted in cloud environments. Design and implement cloud security controls, including identity and access management (IAM), encryption at rest and in transit, logging,…
Added 8 hours ago
IT & Security Operations Manager
Clearstory
Remote, United States
Clearstory is looking for an IT & Security Operations Manager to manage and improve the day-to-day operations of our IT, security compliance, and corporate systems infrastructure.
Added 9 hours ago
Devops Engineer Senior
BLUE SHIELD OF CALIFORNIA
MILWAUKEE, WI
…built. The DevOps Engineer, Senior will report to the Senior Manager, Digital Platform as your direct manager. In this role you will design, implement, and manage scalable, secure, and…
Added 10 hours ago
Theater Engineer
Paragon Cyber Solutions
Colorado Springs, CO
…Warning System (SEWS) global infrastructure and communications architecture across U.S. Combatant Commands and allied partner locations worldwide. This position provides technical expertise…
Added 10 hours ago
IT Systems Solutions Architect, Senior (RMF)
Paragon Cyber Solutions
Aberdeen Proving Ground, MD
Paragon Cyber Solutions is seeking a Senior IT Systems Solutions Architect to lead cybersecurity engineering and DoD Risk Management Framework (RMF). The role is the key person and on-site…

NCL Bahamas Ltd.

Manager DevOps

Miami, FL, United States

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Job details

Experience: 7–10+ years of experience in technology operations, platform management, DevOps, vendor management, or related disciplines.
Posting language: English
Posted: Nov 3, 2026

Original job description

GROW YOUR CAREER WITH US

At Norwegian Cruise Line Holdings (NCLH), we know our future success depends on our ability to attract and retain the very best talent. Our brands deliver vacations of a lifetime with innovative product offerings, a high level of service and unique guest experiences aboard each vessel and we’re continually seeking applicants who are passionate about hospitality and committed to being their personal best. As you learn more about our company, we think you will agree that there is no better time than now to become a member of the NCLH family!

APPLY ONLINE

If you’re interested to be considered for this position, please click the blue APPLY button at the top of the page to get started. All candidates must complete an on-line application to be considered.

JOB SUMMARY

The Manager, DevOps is responsible for governance, operational oversight, and continuous improvement of enterprise-managed platforms that support digital experiences across web, mobile, and ecommerce channels.

This role oversees managed service provider (MSP) teams responsible for administration, configuration, support coordination, and roadmap management of SaaS platforms including Adobe Experience Manager (AEM), Adobe Launch, Salsify, Algolia, Contentsquare, and other related technologies.

The role also provides leadership for DevOps resources responsible for enabling deployment automation and CI/CD processes across Web, Mobile, and Core Services teams, ensuring alignment with enterprise standards established by Enterprise Architecture and Platform Engineering.

Additionally, this role manages a small technical team responsible for Akamai and other shared platform capabilities that support digital products and services.

The Manager, DevOps is accountable for vendor governance, platform health, operational performance, platform adoption, deployment process compliance, and continuous improvement across the managed platform ecosystem.

POSITION RESPONSIBILITIES

Managed Platform Governance & Vendor Management

Oversee MSP teams responsible for administration, configuration, enhancement, and support of managed platforms.
Ensure managed platforms are configured and optimized to meet the needs of Web, Mobile, Ecommerce, and business stakeholders.
Monitor platform health, performance, availability, and operational effectiveness.
Ensure MSP teams maintain platform documentation, operational procedures, and support processes.
Establish and track service level expectations and operational KPIs.
Review platform utilization and identify opportunities for optimization and cost efficiency.

Vendor Relationship Management

Oversee vendor relationships for managed platforms including Adobe, Salsify, Algolia, Contentsquare, and other related providers.
Ensure MSP teams coordinate vendor support requests, issue resolution, escalations, and ticket management.
Monitor vendor performance and support responsiveness.
Stay informed on vendor roadmaps, upcoming releases, new capabilities, and platform enhancements.
Evaluate platform enhancements and communicate relevant opportunities to stakeholders and leadership.

DevOps Governance & Deployment Enablement

Lead DevOps resources responsible for supporting deployment processes across Web, Mobile, and Core Services teams.
Ensure compliance with CI/CD standards and deployment practices established by Enterprise Architecture and Platform Engineering.
Partner with technology leaders to continuously improve deployment reliability, efficiency, and automation.
Monitor deployment health, release processes, and operational metrics.
Identify opportunities to improve developer experience and delivery velocity through automation.

Shared Platform Operations

Lead a small team of Developers and Quality Engineers responsible for Akamai and other shared technology capabilities.
Ensure reliable operation, performance, and maintenance of shared platforms.
Coordinate support, upgrades, security remediation, and operational improvements.
Drive continuous improvement and technical modernization efforts where appropriate.

Operational Excellence & Support

Ensure platform support processes are documented, measured, and continuously improved.
Partner with Technology, Product, Security, Infrastructure, and Architecture teams to resolve operational issues.
Monitor operational risks and proactively address service disruptions.
Support incident management, root cause analysis, and corrective action planning.

AI & Continuous Improvement

Promote adoption of AI-enabled tools and automation opportunities across platform administration, support, testing, and operational workflows.
Identify opportunities to improve efficiency through automation and process optimization.
Stay current on emerging technologies and platform capabilities.

Organizational Leadership

Lead, coach, and develop direct reports and MSP partners.
Foster a culture of accountability, operational excellence, collaboration, and continuous improvement.
Support workforce planning, vendor management, and resource forecasting activities.
Perform other job-related duties as assigned.

QUALIFICATIONS

DEGREE TYPE:

Bachelor's Degree

FIELD(S) OF STUDY:

Computer Science, Engineering, Information Systems, Business Administration, or Related Field.

EXPERIENCE

7–10+ years of experience in technology operations, platform management, DevOps, vendor management, or related disciplines.
3–5+ years managing technical teams, vendors, or managed service providers.
Experience supporting enterprise SaaS applications and platforms.
Experience managing vendor relationships and service delivery.
Experience supporting CI/CD processes and deployment automation practices.
Experience leading operational support and platform governance activities.

Preferred:

Experience operating within internal/MSP hybrid delivery models.
Experience in hospitality, travel, cruise, gaming, or consumer-facing digital ecosystems.
Experience with Adobe Experience Manager, Adobe Launch, Akamai, and other content management systems.

COMPETENCIES & SKILLS

Strong vendor management and stakeholder coordination skills
Experience governing enterprise SaaS platforms and operational services.
Strong understanding of CI/CD and DevOps practices.
Strong operational and process management capabilities.
Experience managing technical support and platform operations.
Ability to balance business needs, operational stability, and platform governance.
Strong communication and cross-functional collaboration skills.
Experience leveraging automation and AI-enabled operational practices.

CERTIFICATIONS & LICENSES

Relevant certifications in cloud platforms, DevOps, Agile/lead delivery, SaaS platform administration, IT service management (ITIL), security, and/or vendor-supported technologies preferred but not required.

ABOUT NCLH

Norwegian Cruise Line Holdings Ltd. (NYSE: NCLH) is a leading global cruise company which operates the Norwegian Cruise Line®, Oceania Cruises® and Regent Seven Seas Cruises® brands. The combined brands currently operate 32 ships, employ over 35,000 shipboard crew from more than 110 different countries and visit approximately 700 different port destination each year.

LEARN MORE ABOUT OUR COMPANY:

At a Glance Brand Overview Norwegian Cruise Line Oceania Cruises Regent Seven Seas Cruises New Releases

EQUAL OPPORTUNITY EMPLOYER

It is Norwegian Cruise Line Holding’s policy not to discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, and marital or veteran status.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

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