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NBT Bancorp Inc.

Systems Analyst II

Norwich, NY, United States

Pay Range: $66,655.00 - $88,880.00

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Job details

Pay: Pay Range: $66,655.00 - $88,880.00
Posting language: English
Posted: Nov 2, 2026

Original job description

Pay Range: $66,655.00 - $88,880.00

Knowledgeable in relevant systems as relates to processes, workflow, data files, and problem resolution. Develops in-depth knowledge of the information needs of the business units supported. Delivers support to end users in analyzing data, troubleshooting or identifying improvements. Participates in defining requirements and analyzing alternative solutions relating to the enhancement of or change to a system or workflow. Undertakes primarily enhancement and production support projects of moderate complexity and size. Acts as team leader in the implementation of development and enhancement projects of moderate to large complexity and size. Develops test plans, performs testing, and may provide guidance in testing to other team members. Partners with other technical and business areas to resolve system or process problems. Prepares project documentation as require.

Education and Experience:

Associate's degree and 2 years systems experience, or equivalent combination of education and experience required.
Bachelor’s degree preferred.
Minimum 1 year of experience at a level of proficiency equal to a Systems Analyst I

Skills and Abilities:

Understanding of banking processes, supporting applications, and/or processing flows, knowledge specific to area assigned a plus.
Knowledgeable in systems functions and processing flows (mainframe, client-server, and/or web-hosted).
Experienced in the development of test plans, testing, and validation.
Problem solving and analysis skills.
Good communications skills, verbal and written.
Ability to exercise independent and creative thinking.
Ability to plan, estimate, and manage tasks of oneself and others.
Ability to act as Team Leader or Project Manager for projects of moderate size/scope/complexity.
Microsoft Office Suite proficiency.

Tasks Performed:

20% - Analyzes system issues to determine business impact, corrective action, and/or contingency actions or to determine more effective/efficient methods.
20% - Identifies and defines business requirements by consulting with users; develops systems requirements and workflow impacts in response to user requests for new automation, system modifications, system upgrades, or regulatory requirements.
15% - Undertakes or supervises development of programs, queries, or extracts; system configuration; integration development. Confirm all development and configuration efforts adhere to change management standards.
10% - Develops plans for testing. Performs testing and validation. Provides guidance to users in developing and/or conducting user acceptance testing.
10% - Manages projects of small to moderate size/scope/complexity; Assigns and manages tasks of team leaders/members; prepares project documentation including requirements, project plans, status updates.
10% - As team leader or project manager, participates in evaluation of new software solutions. Prepares RFPs, Feasibility analyses, and other phase end documentation. Evaluates technical and operational feasibility of alternatives thru-out project development.
5% - Trains business trainers in new functions or processes.
5% - Provides guidance to less experienced staff, as required.
5% - Other duties as required.

Physical Requirements:

Communicate effectively with internal and/or external customers
Stationary 75% of the time or greater
Move objects up to a maximum of 10 lbs

Why Work at NBT At NBT we empower people to grow, innovate, and thrive through meaningful work, a supportive culture and opportunities to make a real impact in your community – because your success drives our success.

Wellbeing At NBT, we value and support your wellbeing by offering generous time-off policies, wellness initiatives and flexible work arrangements, so you can thrive both personally and professionally.

Community Involvement NBT believes community involvement fosters our success and the success of those around us. Through volunteer service and charitable partnerships, we empower our employees to make a positive impact beyond the workplace.

Culture NBT believes in creating a workplace where every voice matters and every team member feels empowered to contribute. With supportive leadership, we foster an environment where employees are connected, inspired, and valued.

Career Development Whether you’re just starting your career or serve in a senior leadership role, your growth and development are our priority. NBT provides a wide variety of development programs and tools for you to reach your full potential.

Total Rewards NBT recognizes and rewards your contributions with competitive compensation, comprehensive benefits and performance-based incentives – ensuring you feel valued every step of the way.

Business Stability NBT has built a reputation as a stable financial institution by growing our people and our business, evolving our processes and managing risk. We've weathered the market's ups and downs for over 165 years, all while charting a well-defined growth plan.

Benefits for Full-Time Employees:

Generous Paid Time Off: At least 22 days annually, prorated in the year of hire.
Parental Leave: Six weeks of paid leave at 100% of your salary.
Comprehensive Medical Coverage: Includes employer contributions to HSA for High Deductible Health Plan participants.
Dental and Vision Coverage: Ensuring your overall health and well-being.
Flexible Spending Accounts: For healthcare and dependent care expenses.
Employer-Paid Disability Coverage: Both short-term and long-term, with an option to purchase additional long-term coverage.
Life Insurance: Employer-paid basic life insurance, with an option to purchase supplemental coverage.
Voluntary Benefits: Including hospital, accident, and critical illness coverage.
Retirement Plans: Benefit from a 401(k) plan with employer matching, an optional Roth 401(k), and a pension plan to help secure your future.
Adoption Assistance: Supporting your growing family.
Tuition Reimbursement: Invest in your education and career growth.
Employee Assistance Program (EAP): Access to support and resources.
Pet Insurance: For all your furry friends.
Financial and Banking Services: Various banking services benefits and financial planning assistance.

Benefits for Part-Time Employees Working 20+ Hours/Week:

Medical Coverage: Includes employer contributions to HSA for High Deductible Health Plan participants.
Dental and Vision Coverage: Ensuring your overall health and well-being.
Voluntary Benefits: Including hospital, accident, and critical illness coverage.
Generous Parental Leave: Six weeks of paid leave at 100% of your salary.

Benefits for All Part-Time Employees:

Retirement Plans: Benefit from a 401(k) plan with employer matching, an optional Roth 401(k), and a pension plan for employees who work at least 1,000 hours in a calendar year, all designed to help secure your future
Paid Sick and Safe Leave: For your health and safety.
Employee Assistance Program (EAP): Access to support and resources.
Financial and Banking Services: Various banking services benefits and financial planning assistance.

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or assume sponsorship of an employment Visa at this time.

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More about this job

Skills

Workflow
Troubleshooting
Problem solving
Think creatively
Microsoft Office
Change management
Documentation

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