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NBT Bancorp Inc.

Loan Documentation Specialist I

Norwich, NY, United States

Pay Range: $19.36 - $25.81

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Job details

Pay: Pay Range: $19.36 - $25.81
Education: High school diploma
Posting language: English
Posted: Nov 9, 2026

Original job description

Pay Range: $19.36 - $25.81

The Loan Documentation team at NBT is responsible for preparing, reviewing, and ensuring accuracy and compliance for loans across the bank’s lines of business. The Loan Documentation Specialist I is responsible for performing moderately complex review of post approval documentation to analyze adherence to loan approval, loan policy and procedure including construction advance monitoring, collateral perfection and insurance requirements. Requiring considerable knowledge of loan policies and practices, the incumbent performs specific review of documents and identifies appropriate exceptions. Analyze information, comprehend standardized loan documentation and structure, and make processing decisions based on established procedures and guidelines.

Activities directly impact customer accounts, bank reporting, and risk mitigation. May prepare reports and furnish information to authorized persons within and external to the bank. Provides guidance to all levels of employees regarding policies and procedures as they pertain to tasks performed.

Education and Experience:

High school diploma or GED required.
Associate's degree preferred.
Professional or customer service experience preferred.

Skills and Abilities:

Ability to follow procedures, interrogate data required, and identify and communicate risks.
Basic organizational skills required.
Good communication skills (written and oral) required.
Strong reading and comprehension skills required.
Basic computer skills required.
Basic accounting skills preferred.

Unique Job Requirements & Characteristics

Ability to deliver high quality work in a friendly and fast paced environment.
Ability and willingness to learn new skills.

Tasks Performed:

50% - Perform review of business banking, SBA and other bank documented loans ensuring accuracy and meeting requirements of loan approval and policy. This will include reporting any exceptions to the appropriate parties and escalation of potential risk, and resolution of exception items.
15% - Provide support to internal and/or external customers, cross train on other team duties as assigned and provide coverage for other team duties as required.
15% - Maintain proficient knowledge of, and demonstrate ongoing compliance with, all laws and regulations applicable to this position. Adhere to policies, procedures, and internal controls. Ongoing focus on risk and fraud mitigation.
10% - Uphold service level standards under normal conditions.
5% - Assist with employee training and onboarding.
5% - Other duties as assigned.

Physical Requirements:

Communicate effectively with internal and/or external customers
Stationary 75% of time or greater
Move Objects to Maximum 10 lbs

Why Work at NBT At NBT we empower people to grow, innovate, and thrive through meaningful work, a supportive culture and opportunities to make a real impact in your community – because your success drives our success.

Wellbeing At NBT, we value and support your wellbeing by offering generous time-off policies, wellness initiatives and flexible work arrangements, so you can thrive both personally and professionally.

Community Involvement NBT believes community involvement fosters our success and the success of those around us. Through volunteer service and charitable partnerships, we empower our employees to make a positive impact beyond the workplace.

Culture NBT believes in creating a workplace where every voice matters and every team member feels empowered to contribute. With supportive leadership, we foster an environment where employees are connected, inspired, and valued.

Career Development Whether you’re just starting your career or serve in a senior leadership role, your growth and development are our priority. NBT provides a wide variety of development programs and tools for you to reach your full potential.

Total Rewards NBT recognizes and rewards your contributions with competitive compensation, comprehensive benefits and performance-based incentives – ensuring you feel valued every step of the way.

Business Stability NBT has built a reputation as a stable financial institution by growing our people and our business, evolving our processes and managing risk. We've weathered the market's ups and downs for over 165 years, all while charting a well-defined growth plan.

Benefits for Full-Time Employees:

Generous Paid Time Off: At least 22 days annually, prorated in the year of hire.
Parental Leave: Six weeks of paid leave at 100% of your salary.
Comprehensive Medical Coverage: Includes employer contributions to HSA for High Deductible Health Plan participants.
Dental and Vision Coverage: Ensuring your overall health and well-being.
Flexible Spending Accounts: For healthcare and dependent care expenses.
Employer-Paid Disability Coverage: Both short-term and long-term, with an option to purchase additional long-term coverage.
Life Insurance: Employer-paid basic life insurance, with an option to purchase supplemental coverage.
Voluntary Benefits: Including hospital, accident, and critical illness coverage.
Retirement Plans: Benefit from a 401(k) plan with employer matching, an optional Roth 401(k), and a pension plan to help secure your future.
Adoption Assistance: Supporting your growing family.
Tuition Reimbursement: Invest in your education and career growth.
Employee Assistance Program (EAP): Access to support and resources.
Pet Insurance: For all your furry friends.
Financial and Banking Services: Various banking services benefits and financial planning assistance.

Benefits for Part-Time Employees Working 20+ Hours/Week:

Medical Coverage: Includes employer contributions to HSA for High Deductible Health Plan participants.
Dental and Vision Coverage: Ensuring your overall health and well-being.
Voluntary Benefits: Including hospital, accident, and critical illness coverage.
Generous Parental Leave: Six weeks of paid leave at 100% of your salary.

Benefits for All Part-Time Employees:

Retirement Plans: Benefit from a 401(k) plan with employer matching, an optional Roth 401(k), and a pension plan for employees who work at least 1,000 hours in a calendar year, all designed to help secure your future
Paid Sick and Safe Leave: For your health and safety.
Employee Assistance Program (EAP): Access to support and resources.
Financial and Banking Services: Various banking services benefits and financial planning assistance.

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or assume sponsorship of an employment Visa at this time.

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