Jobs in the United States

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Added 1 min ago
PL
Manufacturing Machine Operator III
ProCaps Labs
Broomfield, CO
- $27 to $29 USD / hour
You’ll train and coach Operator 1 and 2 team members and work with Leadership, Quality, and Learning & Development on training, safety, and continuous improvement. This role is designed to…
Added 3 mins ago
Certified Medical Assistant OB GYN
Ascension
Inlet Beach, FL
Career growth: Ascension-paid tuition (Vocare), reimbursement, ongoing professional development and online learning
Added 3 mins ago
Registered Nurse Clinic
Ascension
Destin, FL · Miramar Beach, FL
Career growth: Ascension-paid tuition (Vocare), reimbursement, ongoing professional development and online learning
Added 3 mins ago
Office Operations Assistant
Ascension
Santa Rosa Beach, FL · Miramar Beach, FL
Career growth: Ascension-paid tuition (Vocare), reimbursement, ongoing professional development and online learning
Added 3 mins ago
Registered Respiratory Therapist
Ascension
Panama City, FL
High School diploma equivalency with 2 years of cumulative experience OR Associate's degree/Technical degree OR 4 years of applicable cumulative job specific experience required.
Added 7 mins ago
AA
CSIO (64069)
ADAMS AND ASSOCIATES INC
Devens, MA
- $55,000 USD / year
High School diploma or equivalent required. Associate’s degree from an accredited school preferred. A minimum of one-year experience in Job Corps or related residential youth program…
Added 7 mins ago
BH
Early Child Care Center Associate Teacher
Bright Horizons Family Solutions
Pembroke, MA
- $18 to $22.4 USD / hour
Career development opportunities and free college degrees through our Horizons CDA & Degree Program
Added 7 mins ago
BH
Early Child Care Center Teacher
Bright Horizons Family Solutions
Hingham, MA
- $22.75 to $27.8 USD / hour
Career development opportunities and free college degrees through our Horizons CDA & Degree Program
Added 7 mins ago
BH
Child Care Assistant Teacher
Bright Horizons Family Solutions
New York, NY
- $18.2 to $22.7 USD / hour
Career development opportunities and free college degrees through our Horizons CDA & Degree Program
Added 7 mins ago
BH
Child Care Assistant Teachers
Bright Horizons Family Solutions
New York, NY
- $20.77 to $23 USD / hour
Career development opportunities and free college degrees through our Horizons CDA & Degree Program
Added 7 mins ago
BH
Child Care Assistant Teacher - Infants
Bright Horizons Family Solutions
New York, NY
- $18.2 to $22.7 USD / hour
Career development opportunities and free college degrees through our Horizons CDA & Degree Program
Added 7 mins ago
BH
Early Childhood Teacher
Bright Horizons Family Solutions
Cary, NC
- $19 to $23.2 USD / hour
Career development opportunities and free college degrees through our Horizons CDA & Degree Program
Added 7 mins ago
BH
Child Care Substitute Teacher
Bright Horizons Family Solutions
Columbus, OH
- $13.65 to $17 USD / hour
Career development opportunities and free college degrees through our Horizons CDA & Degree Program
Added 7 mins ago
BH
Child Care Substitute Teacher
Bright Horizons Family Solutions
Deer Park, IL
- $15.65 to $19.45 USD / hour
Career development opportunities and free college degrees through our Horizons CDA & Degree Program
Added 7 mins ago
BH
Child Care Center Director
Bright Horizons Family Solutions
Houston, TX
- $73,000 to $91,000 USD / year
Associate or higher degree in early childhood education, education, or child development related field is required; bachelor’s degree is preferred
Added 7 mins ago
BH
Child Care - Lead Educator
Bright Horizons Family Solutions
Austin, TX
- $19.75 to $24.1 USD / hour
Associate or higher degree in early childhood education or child development related field is preferred
Added 7 mins ago
BH
Child Care Teacher
Bright Horizons Family Solutions
Plano, TX
- $16.5 to $22.3 USD / hour
Career development opportunities and free college degrees through our Horizons CDA & Degree Program
Added 7 mins ago
BH
Instructional Coach
Bright Horizons Family Solutions
Bentonville, AR
- $53,000 to $66,500 USD / year
Associate or higher degree in early childhood education or child development related field is preferred
Added 7 mins ago
BH
Administrative Assistant
Bright Horizons Family Solutions
Bentonville, AR
- $12.87 to $17.38 USD / hour
Career development opportunities and free college degrees through our Horizons CDA & Degree Program
Added 8 mins ago
Hotel Sales Manager
DRIFTWOOD HOSPITALITY MANAGEMENT
Park City, UT
Reviews Guest Service Results with leaders. Participates in the development and implementation of corrective action plans.
Added 11 mins ago
BB
12 Hour Production Technician Night Shift Oxford NC
Bridgestone Bandag, LLC.
United States
- $22.95 to $28.14 USD / hour
…manufacture and market a wide range of Bridgestone, Firestone and associate brand products and solutions to address the needs of a broad range of customers and…
Added 12 mins ago
Sales Manager
VISTA HOST INC
Round Rock, TX
Vista Host Hotel Management & Development is a nationally recognized hospitality company dedicated to delivering exceptional guest experiences across its portfolio of premium hotels. As a…
Added 12 mins ago
Sales Manager
VISTA HOST INC
Austin, TX
Vista Host Hotel Management & Development is a nationally recognized hospitality company dedicated to delivering exceptional guest experiences across its portfolio of premium hotels. As a…
Added 16 mins ago
Lead Administrative Assistant, Department of Pediatrics - ON SITE
Vanderbilt University Medical Center
Nashville, TN
Supporting the processes managed by the Lead Program Manager for the Office of Faculty Development and the Sr. Program Manager for Credentialing
Added 19 mins ago
Adjunct Faculty, Construction Trades (CE) AY 26/27
Dallas College
United States
Non-Credit Adjunct faculty who are assigned to teach non-credit workforce courses must have a minimum of an Associate degree with direct work experience in the specific content area or have…

NBT Bancorp Inc.

Floating Operations Associate

Norwich, NY, United States
Williamsville, NY, United States

Pay Range: $19.36 - $25.81

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Job details

Pay: Pay Range: $19.36 - $25.81
Education: High school diploma
Posting language: English
Posted: Nov 3, 2026

Original job description

Pay Range: $19.36 - $25.81

NBT Floating Operations Associates are an integral part of providing excellent customer service – both directly in our Contact Center and indirectly as part of our Operations teams. This role plays an integral part in our ability to meet peak customer demand.

When directly supporting our Contact Center customers, responsible for researching, troubleshooting, and resolving inquiries. Provide customers information regarding their deposit and loan accounts, as well as product or service information. Complete account, product maintenance as well as complete monetary customer transactions. Responsible for creating a positive customer experience and representing the NBT brand and core values. NBT’s Contact Center supports customer inquiries through phone, message center, social media, e-mail, and other channels. Focusing on a single customer support channel, the incumbent will satisfy customer inquiries directly and recognize non-standard transactions to escalate.

When focusing on operational tasks, responsible for performing moderately complex operations duties in support of department objectives. Requiring considerable knowledge of company policies and practices, the incumbent performs data collection, verification, maintenance, and input. Analyze information and make processing decisions based on established procedures and guidelines. This role supports both monetary and non-monetary transactions, which require reconciliation. Operational activities directly impact customer accounts, bank reporting, and real time information. May prepare reports and furnish information to authorized persons within and external to the bank. Provides guidance to all levels of employees regarding policies and procedures as they pertain to operational tasks performed.

Education and Experience:

High School Diploma or GED required
Associate's degree preferred
Professional or customer service experience preferred

Skills and Abilities:

Strong Communication skills, both written and verbal
Great active listening skills
A patient, empathic attitude
A passion to support Customers
Ability to work and learn in fast paced environment
Ability to work quickly and accurately
Ability to multitask
Computer Literacy
Basic Trouble shooting skills

Unique Job Requirements & Characteristics

Ability to deliver high-quality work in a friendly and fast paced environment
Ability and willingness to learn new skills

Tasks Performed:

40% - Process a variety of monetary/non-monetary tasks and/or transactions as assigned, which may include but are not limited to- account maintenance and verification, reconciliations, complex account transactions, and resolution of exception items.
25% - Responsible for resolving consumer customer inquiries via one customer support channel. Provide customer with account, product, or service information. Source data across multiple banking systems to research and resolve customer inquiries. Guide customers through basic troubleshooting steps. Accountable for meeting metric driven goals.
20% - Maintain proficient knowledge of and demonstrate ongoing compliance with all laws and regulations applicable to this position. Adhere to policies, procedures, and internal controls. Ongoing focus on risk and fraud mitigation. Complete account, product maintenance as well as complete monetary customer transactions. Ensures that all security measures, policy, and procedures are adhered to.
10% - Responsible for creating a positive customer experience and achieving defined satisfaction goals on customer satisfaction surveys. Represent the NBT Brand and uphold NBT core values.
5% - Other duties as assigned

Physical Requirements:

Communicate effectively with internal and/or external customers
Stationary 75% of time or greater
Move Objects up to a Maximum of 10 lbs

Why Work at NBT At NBT we empower people to grow, innovate, and thrive through meaningful work, a supportive culture and opportunities to make a real impact in your community – because your success drives our success.

Wellbeing At NBT, we value and support your wellbeing by offering generous time-off policies, wellness initiatives and flexible work arrangements, so you can thrive both personally and professionally.

Community Involvement NBT believes community involvement fosters our success and the success of those around us. Through volunteer service and charitable partnerships, we empower our employees to make a positive impact beyond the workplace.

Culture NBT believes in creating a workplace where every voice matters and every team member feels empowered to contribute. With supportive leadership, we foster an environment where employees are connected, inspired, and valued.

Career Development Whether you’re just starting your career or serve in a senior leadership role, your growth and development are our priority. NBT provides a wide variety of development programs and tools for you to reach your full potential.

Total Rewards NBT recognizes and rewards your contributions with competitive compensation, comprehensive benefits and performance-based incentives – ensuring you feel valued every step of the way.

Business Stability NBT has built a reputation as a stable financial institution by growing our people and our business, evolving our processes and managing risk. We've weathered the market's ups and downs for over 165 years, all while charting a well-defined growth plan.

Benefits for Full-Time Employees:

Generous Paid Time Off: At least 22 days annually, prorated in the year of hire.
Parental Leave: Six weeks of paid leave at 100% of your salary.
Comprehensive Medical Coverage: Includes employer contributions to HSA for High Deductible Health Plan participants.
Dental and Vision Coverage: Ensuring your overall health and well-being.
Flexible Spending Accounts: For healthcare and dependent care expenses.
Employer-Paid Disability Coverage: Both short-term and long-term, with an option to purchase additional long-term coverage.
Life Insurance: Employer-paid basic life insurance, with an option to purchase supplemental coverage.
Voluntary Benefits: Including hospital, accident, and critical illness coverage.
Retirement Plans: Benefit from a 401(k) plan with employer matching, an optional Roth 401(k), and a pension plan to help secure your future.
Adoption Assistance: Supporting your growing family.
Tuition Reimbursement: Invest in your education and career growth.
Employee Assistance Program (EAP): Access to support and resources.
Pet Insurance: For all your furry friends.
Financial and Banking Services: Various banking services benefits and financial planning assistance.

Benefits for Part-Time Employees Working 20+ Hours/Week:

Medical Coverage: Includes employer contributions to HSA for High Deductible Health Plan participants.
Dental and Vision Coverage: Ensuring your overall health and well-being.
Voluntary Benefits: Including hospital, accident, and critical illness coverage.
Generous Parental Leave: Six weeks of paid leave at 100% of your salary.

Benefits for All Part-Time Employees:

Retirement Plans: Benefit from a 401(k) plan with employer matching, an optional Roth 401(k), and a pension plan for employees who work at least 1,000 hours in a calendar year, all designed to help secure your future
Paid Sick and Safe Leave: For your health and safety.
Employee Assistance Program (EAP): Access to support and resources.
Financial and Banking Services: Various banking services benefits and financial planning assistance.

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or assume sponsorship of an employment Visa at this time.

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