Jobs in the United States

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Added 4 mins ago
ZT
Development Coordinator
Zach Theater
United States
- $19 to $21 USD / hour
Support improvements to departmental reports, database practices, and operational workflows in collaboration with Development leadership and staff.
Added 19 mins ago
CO
Mgr, AE Customer Account - Austin Energy
City of Austin
United States
- $110,100 to $140,900 USD / year
Ensures 24/7 management operations for AE Customers Account functions to meet financial and business operations and standards.
Added 20 mins ago
L
Full Time - Scheduling Staffing Admin - Day
Lowes
Westminster, MD
- $17 to $19.05 USD / hour
- Full-time
The Scheduling and Staffing Administrator supports store leadership through administrative duties related to staffing, scheduling, talent acquisition training, compliance, and payroll. This…
Added 24 mins ago
Public Transportation Management Regional Manager
Auburn University
Auburn University, AL
Provides leadership and direction for public transportation operations within an assigned geographic region by serving as the primary liaison between ALDOT and transit agencies. Establishes…
Added 24 mins ago
Rural Transit Assistance Program Manager
Auburn University
Auburn University, AL
The Rural Transit Assistance Program (RTAP) Manager oversees multiple and varying programmatic assignments in support of a partnership between Auburn University and the Alabama Department…
Added 28 mins ago
Lead Executive Administrative Assistant
TransUnion LLC
Crum Lynne, PA
Added 28 mins ago
HF
Retail Sales Supervisor
Harbor Freight Tools
Clearfield, PA
- $17 USD / hour
Clear path to promotion & continuous leadership development
Added 28 mins ago
HF
Retail Stocking Supervisor
Harbor Freight Tools
Selinsgrove, PA
- $19 USD / hour
Clear path to promotion & continuous leadership development
Added 28 mins ago
Associate Director, Market Access Contracting & Pricing - 340B
Incyte Corporation
Chadds Ford, PA
…for patients with unmet medical needs. Through the discovery, development, and commercialization of proprietary therapeutics, Incyte has established a portfolio of first-in-class medicines…
Added 28 mins ago
HF
Retail Sales Manager
Harbor Freight Tools
SHARON HILL, PA
- $29 to $31.9 USD / hour
Clear path to promotion & continuous leadership development
Added 28 mins ago
HF
Retail Stocking Supervisor
Harbor Freight Tools
West Hazleton, PA
- $19.75 USD / hour
Clear path to promotion & continuous leadership development
Added 29 mins ago
HF
Retail Stocking Supervisor
Harbor Freight Tools
Downingtown, PA
- $20.25 USD / hour
Clear path to promotion & continuous leadership development
Added 29 mins ago
Sections Financial Coordinator
Performance Review Institute
Warrendale, PA
…internal controls. In this role, you will partner with section leadership, volunteer treasurers, program staff, and other Finance team members to deliver accurate financial information,…
Added 29 mins ago
Associate Director, Field Reimbursement Strategy and Execution - Oncology (Horsham, PA/Titusville, NJ) - Johnson & Johnson HCS, Inc
J&J Family of Companies
Horsham, PA
…priorities with brand, market access, Patient Experience and field leadership, and evolve the model as business and customer needs…
Added 29 mins ago
AE
Manager|Neshaminy 24|P1-2031647-2
AMC Entertainment Inc.
Bensalem, PA
- $21.6 to $22.75 USD / hour
…great benefits: 1. Opportunities to build strong communication, leadership, and time management skills 2. Career advancement paths for those ready to grow 3. Accrued vacation and absentee…
Added 29 mins ago
EB
ESSA Bank, Universal Associate, Part Time
Essa Bank
Scranton, PA
- Part-time
…welcoming environment for all. BEHAVIORS Demonstrates strong business ethics and honest behaviors and the ability to positively influence and work with others to achieve excellent results…
Added 30 mins ago
Retail supervisor
Columbia Sportswear
King of Prussia, PA
Added 31 mins ago
Specialty Representative/ Senior Specialty Representative – Bone Health -Pittsburgh S, PA (Overlay)
Amgen
Pittsburgh, PA
Provide feedback on marketing strategy, analyze business effectiveness of sales activities and territory analysis, and develop territory plans with the District Manager
Added 35 mins ago
SO
Engagement & Performance Analyst (MA5) DOH9005
State of Washington
Remote, United States
- $6,542 to $8,805 USD / month
…and safe communities, immunization, nutrition, and division…
Added 42 mins ago
EHS Manager
C.R. Bard, Inc. (Cov Ledger)
United States
Provide effective leadership for associate health and wellness across UCC headquarters, two sterilization sites, and an off-site kitting operation. Coordinate day-to-day implementation of…
Added 42 mins ago
Sr. Manager, IT Business Partner - Finance
Becton, Dickinson and Company
Remote, United States
…drive the delivery of work results and products that advance business…
Added 43 mins ago
2027 Associate Electrical Engineer - San Diego CA
CORP-Corporate Office
United States
The ability to obtain Special Access Program within a reasonable period of time, as determined by the company to meet its business needs
Added 44 mins ago
Senior Learning & Development Trainer
Rosendin
Coppell, TX
…typically reports to a manager. This is a senior level employee development role that has an advanced understanding and can anticipate business needs. Delivers company training programs and…
Added 44 mins ago
Sales Associate seasonal
PACSUN
Grand Prairie, TX
…platform, and resources to inspire and bring about positive development. Through our PacCares program, we are committed to our responsibility in using our platform to drive change and take…
Added 45 mins ago
Account Manager, Global Sales
Compu Dynamics
Chantilly, VA
Specialty focus is assigned by business unit or division: Service, Capital Construction and Modular, or Intake and Coordination.

NBT Bancorp Inc.

Floating Operations Associate

Norwich, NY, United States
Williamsville, NY, United States

Pay Range: $19.36 - $25.81

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Job details

Pay: Pay Range: $19.36 - $25.81
Education: High school diploma
Posting language: English
Posted: Nov 3, 2026

Original job description

Pay Range: $19.36 - $25.81

NBT Floating Operations Associates are an integral part of providing excellent customer service – both directly in our Contact Center and indirectly as part of our Operations teams. This role plays an integral part in our ability to meet peak customer demand.

When directly supporting our Contact Center customers, responsible for researching, troubleshooting, and resolving inquiries. Provide customers information regarding their deposit and loan accounts, as well as product or service information. Complete account, product maintenance as well as complete monetary customer transactions. Responsible for creating a positive customer experience and representing the NBT brand and core values. NBT’s Contact Center supports customer inquiries through phone, message center, social media, e-mail, and other channels. Focusing on a single customer support channel, the incumbent will satisfy customer inquiries directly and recognize non-standard transactions to escalate.

When focusing on operational tasks, responsible for performing moderately complex operations duties in support of department objectives. Requiring considerable knowledge of company policies and practices, the incumbent performs data collection, verification, maintenance, and input. Analyze information and make processing decisions based on established procedures and guidelines. This role supports both monetary and non-monetary transactions, which require reconciliation. Operational activities directly impact customer accounts, bank reporting, and real time information. May prepare reports and furnish information to authorized persons within and external to the bank. Provides guidance to all levels of employees regarding policies and procedures as they pertain to operational tasks performed.

Education and Experience:

High School Diploma or GED required
Associate's degree preferred
Professional or customer service experience preferred

Skills and Abilities:

Strong Communication skills, both written and verbal
Great active listening skills
A patient, empathic attitude
A passion to support Customers
Ability to work and learn in fast paced environment
Ability to work quickly and accurately
Ability to multitask
Computer Literacy
Basic Trouble shooting skills

Unique Job Requirements & Characteristics

Ability to deliver high-quality work in a friendly and fast paced environment
Ability and willingness to learn new skills

Tasks Performed:

40% - Process a variety of monetary/non-monetary tasks and/or transactions as assigned, which may include but are not limited to- account maintenance and verification, reconciliations, complex account transactions, and resolution of exception items.
25% - Responsible for resolving consumer customer inquiries via one customer support channel. Provide customer with account, product, or service information. Source data across multiple banking systems to research and resolve customer inquiries. Guide customers through basic troubleshooting steps. Accountable for meeting metric driven goals.
20% - Maintain proficient knowledge of and demonstrate ongoing compliance with all laws and regulations applicable to this position. Adhere to policies, procedures, and internal controls. Ongoing focus on risk and fraud mitigation. Complete account, product maintenance as well as complete monetary customer transactions. Ensures that all security measures, policy, and procedures are adhered to.
10% - Responsible for creating a positive customer experience and achieving defined satisfaction goals on customer satisfaction surveys. Represent the NBT Brand and uphold NBT core values.
5% - Other duties as assigned

Physical Requirements:

Communicate effectively with internal and/or external customers
Stationary 75% of time or greater
Move Objects up to a Maximum of 10 lbs

Why Work at NBT At NBT we empower people to grow, innovate, and thrive through meaningful work, a supportive culture and opportunities to make a real impact in your community – because your success drives our success.

Wellbeing At NBT, we value and support your wellbeing by offering generous time-off policies, wellness initiatives and flexible work arrangements, so you can thrive both personally and professionally.

Community Involvement NBT believes community involvement fosters our success and the success of those around us. Through volunteer service and charitable partnerships, we empower our employees to make a positive impact beyond the workplace.

Culture NBT believes in creating a workplace where every voice matters and every team member feels empowered to contribute. With supportive leadership, we foster an environment where employees are connected, inspired, and valued.

Career Development Whether you’re just starting your career or serve in a senior leadership role, your growth and development are our priority. NBT provides a wide variety of development programs and tools for you to reach your full potential.

Total Rewards NBT recognizes and rewards your contributions with competitive compensation, comprehensive benefits and performance-based incentives – ensuring you feel valued every step of the way.

Business Stability NBT has built a reputation as a stable financial institution by growing our people and our business, evolving our processes and managing risk. We've weathered the market's ups and downs for over 165 years, all while charting a well-defined growth plan.

Benefits for Full-Time Employees:

Generous Paid Time Off: At least 22 days annually, prorated in the year of hire.
Parental Leave: Six weeks of paid leave at 100% of your salary.
Comprehensive Medical Coverage: Includes employer contributions to HSA for High Deductible Health Plan participants.
Dental and Vision Coverage: Ensuring your overall health and well-being.
Flexible Spending Accounts: For healthcare and dependent care expenses.
Employer-Paid Disability Coverage: Both short-term and long-term, with an option to purchase additional long-term coverage.
Life Insurance: Employer-paid basic life insurance, with an option to purchase supplemental coverage.
Voluntary Benefits: Including hospital, accident, and critical illness coverage.
Retirement Plans: Benefit from a 401(k) plan with employer matching, an optional Roth 401(k), and a pension plan to help secure your future.
Adoption Assistance: Supporting your growing family.
Tuition Reimbursement: Invest in your education and career growth.
Employee Assistance Program (EAP): Access to support and resources.
Pet Insurance: For all your furry friends.
Financial and Banking Services: Various banking services benefits and financial planning assistance.

Benefits for Part-Time Employees Working 20+ Hours/Week:

Medical Coverage: Includes employer contributions to HSA for High Deductible Health Plan participants.
Dental and Vision Coverage: Ensuring your overall health and well-being.
Voluntary Benefits: Including hospital, accident, and critical illness coverage.
Generous Parental Leave: Six weeks of paid leave at 100% of your salary.

Benefits for All Part-Time Employees:

Retirement Plans: Benefit from a 401(k) plan with employer matching, an optional Roth 401(k), and a pension plan for employees who work at least 1,000 hours in a calendar year, all designed to help secure your future
Paid Sick and Safe Leave: For your health and safety.
Employee Assistance Program (EAP): Access to support and resources.
Financial and Banking Services: Various banking services benefits and financial planning assistance.

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or assume sponsorship of an employment Visa at this time.

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