Jobs in the United States

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NBCUniversal

Security Coordinator, Guest Reception

New York, NY, United States

$23 to $27 USD / hour

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Job details

Pay: $23 to $27 USD / hour
Experience: 1+ years of experience in Guest Reception, Hospitality, Customer Service, or Security (or similar field)
Posting language: English
Posted: Nov 6, 2026

Original job description

Company Description NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our global theme park destinations, consumer products, and experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, NBC Sports, Telemundo, NBC Local Stations, Bravo, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through our powerhouse film and television studios, including Universal Pictures, DreamWorks Animation, and Focus Features, and the four global television studios under the Universal Studio Group banner, and operate industry-leading theme parks and experiences around the world through Universal Destinations & Experiences, including Universal Orlando Resort, home to Universal Epic Universe, and Universal Studios Hollywood. NBCUniversal is a subsidiary of Comcast Corporation. Visit www.nbcuniversal.com for more information. Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world.

Job Description

Security Coordinator, Guest Reception The Security Coordinator is a member of the Global Security Organization and is responsible for greeting employees and guests at NBCUniversal’s Corporate Headquarters at 30 Rockefeller Plaza. They will report to the Manager, Guest Reception.

What You’ll Do:

Greet employees and their guests with courtesy and professionalism. Review access permissions and process appropriate identification in a timely manner
Answer phones and respond to email requests courteously and professionally
Prioritize customer service and guest satisfaction as a representative of 30 Rockefeller Plaza, NBCUniversal, and Global Security Operations
Follow all processes and protocols set forth by management at all times
Make prompt notifications to appropriate team members during unusual situations or emergencies. Handle all situations in an attentive, calm, and controlled manner
Actively take part in training programs as directed
Process requests to onboard new hires
Process requests to offboard former employees
Assist with covering the Employee Registration office (as necessary)
Assist with covering the executive security reception desk (as necessary)
Partner with organizations outside of Global Security to generate access reports, change access control, admit guests, etc. (as necessary)

Qualifications

What You Must Have:

1+ years of experience in Guest Reception, Hospitality, Customer Service, or Security (or similar field)
Experience issuing guests and employee credentials
Experience using MS Office Suite (Word, Excel, PowerPoint, Outlook) and web applications
Ability to maintain a corporate presence, professional demeanor, and positive attitude while assisting employees and their guests
Available and willing to work flexible hours, including nights, weekends, and holidays

What Makes You a Stand-out:

64+ College Credits or Military Experience (honorable discharge) Active Duty/Reservist (preferred but not required)
Proven ability to work in a fast-paced environment
Excellent verbal and written communication skills
Excellent interpersonal and customer service skills
Ability to multitask and prioritize
Ability to successfully adapt to changes in the work environment
Experience with HID Safe and Lenel a plus
Ability to work well on a team, independently, and with divisions external to the Security organization (e.g., Human Resources, Legal, EHS, etc.)

Additional Information:

Required On-Site: This position is required to be performed full-time from an NBCUniversal-designated worksite.
This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website. Salary range: $23.00 - $27.00 per hour.

Additional Information As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to AccessibilitySupport@nbcuni.com.

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More about this job

Skills

Customer service
Microsoft Office
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
Microsoft Outlook
Communication skills
Multitask
Adapt to change

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