Jobs in the United States

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A
Business Systems Engineer
Actalent
Gainesville, FL
- $65,000 to $85,000 USD / year
Support system integrations, data mapping, and workflow automation using low-code platforms, SQL, and related technologies.
Added 4 days ago
Architect
Highmark Health
Tallahassee, FL
PEGA, CSS3, Mobile, JSON, Cognos, Hadoop, SQL, J2EE, HTML5/XML
Added 4 days ago
CC
Application Development Engineer II
Centene Corporation
Tallahassee, FL
- $75,300 to $135,400 USD / year
Strong knowledge of SQL, ETL/SSIS, Power BI, SSRS
Added 4 days ago
Senior Data Engineer
Highmark Health
Tallahassee, FL
5 years of experience in SQL and experience with database technologies (e.g., MySQL, PostgreSQL, MongoDB).
Added 4 days ago
Software Developer with Golang
CGI Technologies and Solutions, Inc.
Jacksonville, FL
CGI Federal, lnc, (CGI) is seeking a Software Developer to join our cutting edge technology team in
Added 4 days ago
Commercial Card & Prepaid Card Fraud Strategy Associate
JPMorgan Chase
Tampa, FL
Experience using analytical tools and programming languages such as SQL, Alteryx, Python or SAS to extract, manipulate, and analyze large data sets.
Added 4 days ago
Senior Analyst, Application Support (HTML & SQL Experience Preferred)
NBC Universal
Orlando, FL
Create, modify, and support SQL databases, queries, tables, and related data structures used by supported applications.
Added 4 days ago
Embedded AI Engineer
Insight Global
Miami, FL
Strong Python skills and working knowledge of SQL.
Added 4 days ago
Senior Databricks Data Engineer
CGI Technologies and Solutions, Inc.
Miami, FL
. Design, develop and maintain scalable ETL/ELT pipelines using Databricks, Apache Spark, Python/PySpark and SQL.
Added 4 days ago
Software Engineer - Cloud/GovCloud (Top Secret - Remote US)
ICF Incorporated, LLC
Reston, VA
…as Java, Kotlin, and TypeScript, working across Oracle and SQL Server databases in cloud-hosted environments including AWS…
Added 4 days ago
LS
Medical Lab Technician / Medical Lab Scientist - Banner Baywood (Night Shift)
Laboratory Sciences of Arizona
United States
- From $28.06 USD / hour
…procedures. Recognizes need and participates in department and LSA/SQL System process improvement and quality assurance activities, including assisting with monitoring of department…
Added 4 days ago
S
Senior Engineering Manager - AIM Virtualization
Snowflake
Menlo Park, CA
- $264,000 to $379,500 USD / year
…runtime empowers customers to move to Snowflake without changing SQL or APIs. As a result, AIM Virtualization makes time-consuming migrations…
Added 4 days ago
Data Product & Quality Specialist (Journeyman)
Altamira Technologies Corp.
Suitland, MD
…interfaces (ACDC), and data validation techniques. Familiarity with SQL and scripting languages (like Python) for data analysis and validation is…
Added 4 days ago
DI
Actuarial Analyst
Delos Insurance Solutions
Remote, United States
- $80,000 to $100,000 USD / year
Added 4 days ago
RC
Full Time Institutional Research Analyst (On-Site Presence)
Richmond Community College
Hamlet, NC
- $53,699 to $80,546 USD / year
- Full-time
Experience with SAS, SPSS, R, Python, SQL Server, or similar analytical tools.
Added 4 days ago
Quantitative Analyst I, II, or Senior
Alliance for Cooperativ
Carmel, IN
Experience in applicable programming languages such as R, SQL, and Python preferred.
Added 4 days ago
IT-Data Base Admin 2
Quadax
Middleburg Heights, OH
SQL Database Administrator 2 serves as a technical resource for Quadax's Microsoft SQL Server platforms and related data services. Responsible for the design, administration, security,…
Added 4 days ago
NI
Software Developer, Expert
Navstar Inc.
Reston, VA
- $180,000 to $230,000 USD / year
…integrations, batch jobs, and automated workflows; strong knowledge of SQL and relational databases; familiarity with data modeling, schema design, and performance optimization; and…
Added 4 days ago
Gen. AI Engineer
INFOSYS NOVA HOLDINGS LLC
Charlotte, NC
Languages: Python, JavaScript/TypeScript, SQL
Added 4 days ago
Senior Software Engineer - In Person
Alteva RCM
Hackensack, NJ · Queens, NY
Design relational data models and write well-tuned SQL for high-volume operational workflows
Added 4 days ago
Commercial Analyst
Capital Power Operations (USA) Inc
Washington, DC
Extract, manipulate, and analyze large datasets using SQL, Excel, Python, and related tools.
Added 4 days ago
BH
Principal Analytics Engineer
BEHAVIORAL HEALTH PRACTICE SERVICES LLC.
Remote, United States
- $160,000 to $175,000 USD / year
…business transformation initiatives. You will remain hands-on with SQL, data modeling, testing, and documentation while serving as an internal expert who establishes standards, accelerates…
Added 4 days ago
QA Engineer
Aderant North America, Inc.
Atlanta, GA
Working knowledge of SQL for checking data and setting up test conditions.
Added 4 days ago
TI
Premier Support Engineer
Trimble Inc.
Westminster, CO
- $91,100 to $125,200 USD / year
Premier Support Engineer, Technical Account Manager, Azure Cloud, Vista ERP, Construction Technology, Enterprise Support, SaaS, SQL Database, Telemetry, Customer Success Engineer.
Added 4 days ago
TI
Senior Oracle Integration Cloud (OIC) Architect
Trimble Inc.
Westminster, CO
- $115,600 to $158,900 USD / year
Deep proficiency in SQL, XSLT, Web Services (REST/SOAP), and OAuth security protocols.

NBC Universal

Senior Analyst, Application Support (HTML & SQL Experience Preferred)

Orlando, FL, United States

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Job details

Education: Bachelor’s degree
Experience: 3+ years of experience in application support, IT support, or a related technical role; or equivalent combination of education and experience.
Posting language: English
Posted: Sep 25, 2026

Original job description

JOB SUMMARY:

The Senior Application Support Analyst is responsible for ensuring the reliability, performance, security, and continuous improvement of business-critical applications. This role serves as a senior technical resource and escalation point, providing guidance and support to Application Support Analysts while independently leading the investigation and resolution of complex or high-impact application issues. The Sr. Analyst coordinates with business stakeholders, engineering, vendors, and other technical teams to resolve issues, minimize business disruption, and maintain application stability.

The role monitors application health, identifies recurring issues and systemic risks, and drives root-cause analysis and long-term solutions to improve application reliability and operational efficiency. The Sr Analyst also supports application changes, enhancements, upgrades, and deployments; develops and maintains application workflows, databases, and supporting web-based solutions; oversees access and security controls; and helps establish consistent support processes, documentation, and best practices. Through strong technical expertise, sound judgment, mentorship, and cross-functional collaboration, the Sr. Application Support Analyst ensures applications effectively support business operations and deliver a reliable end-user experience.

MAJOR RESPONSIBILITIES:

Independently lead investigation and resolution of complex, high-impact, or recurring application incidents, such as application errors, outages, and performance issues.
Serve as an advanced escalation point for issues that cannot be resolved through established support procedures or by Application Support Analysts.
Own complex incidents through resolution, coordinating with engineering, vendors, and application owners while maintaining accountability for issue progress, business impact, and resolution.
Perform immediate fixes or workarounds to restore service.
Manage user access, roles, and permissions.
Collaborate with stakeholders to evaluate business processes, identify system gaps, and translate requirements into prioritized enhancement or improvement recommendations.
Lead communication for high-impact incidents, providing clear updates on business impact, technical status, risks, mitigation actions, and expected resolution. Establish and promote application support standards, operational best practices, and consistent support procedures across the team.
Coordinate stakeholder communications during major incidents and ensure timely, accurate updates through restoration and post-incident follow-up.
Create, modify, and support SQL databases, queries, tables, and related data structures used by supported applications.
Develop and maintain HTML-based application pages, interfaces, or supporting web content as required.
Design, configure, test, and maintain application workflows and workflow automations to support business processes.
Monitor application health, uptime, and performance dashboards.
Perform routine checks to ensure integrations and services are functioning.
Develop, review, and approve support documentation, troubleshooting standards, escalation procedures, and operational runbooks.
Establish knowledge-management standards and ensure recurring issues are converted into reusable support guidance, known-error records, or standardized resolution procedures.
Document system configurations and troubleshooting steps.
Ensure processes are standardized and repeatable.
Perform application configuration changes, workflow updates, and other technical enhancements within supported platforms.
Support small enhancement requests or business rule updates.
Coordinate with admins or developers for larger changes.
Conduct deeper investigations into recurring or critical issues.
Document root causes and long-term fixes.
Identify trends in incidents to prevent future problems.
Collaborate with engineering to implement permanent solutions.
Lead or facilitate post-incident reviews for significant incidents and track corrective actions through completion.
Understands and actively participates in Environmental, Health & Safety responsibilities by following established UO policy, procedures, training and team member involvement activities.
Performs other duties as assigned.

QUALIFICATIONS:

Ability to lead technical discussions and communicate complex incidents, risks, root causes, and remediation plans to technical and non-technical stakeholders, including leadership.
Exercises independent judgment in ambiguous or high-impact situations; assesses business impact, technical risk, and urgency to determine appropriate response and escalation strategies. Effective conflict resolution and technical problem-solving skills
Advanced technical knowledge related to:
Infrastructure & network design, support, and troubleshooting
Windows and Linux systems administration
Asset management tools (such as ServiceNow, Snipe-IT, and Lansweeper)
Remote administration tools (such as Bomgar and Intune)
Task/project management and report tools (such as PowerBI and Click-Up)
Automation tools and platforms (such as scripts and Power Automate)
SQL database creation, modification, querying, troubleshooting, and ongoing support
HTML programming and maintenance of web-based application content or interfaces
Workflow design, configuration, automation, and troubleshooting within enterprise applications
Experience with technical audits and compliance frameworks for policies and standards (especially cyber and privacy)
Experience with development and maintenance of technical documentation
Experience supporting large corporate enterprise systems, integrations, databases and workflows, including the design and modification of business process workflows.
Strong analytical skills with the ability to interpret data, identify trends, and support insights generation.
Support evaluation, testing, and implementation of application enhancements and process improvements.

EDUCATION:

Bachelor’s degree in MIS, Business or IT is required.

EXPERIENCE:

3+ years of experience in application support, IT support, or a related technical role; or equivalent combination of education and experience.
Advanced experience troubleshooting software applications, system integrations, or enterprise platforms.
Familiarity with ticketing systems (such as ServiceNow, Jira, or similar).
Experience working with logs, error analysis, and basic debugging techniques.
Exposure to incident management and root cause analysis processes.
Experience with HTML programming and workflow development within enterprise applications of business systems.
Experience with PMWeb programming and administration, including workflow development, SQL, HTML and application configuration, preferred.

Your talent, skills and experience will be rewarded with a competitive compensation package.

Universal is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Universal Orlando via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Universal Orlando HR/Recruitment will be deemed the sole property of Universal Orlando. No fee will be paid in the event the candidate is hired by Universal Orlando as a result of the referral or through other means.

Universal Orlando Resort. Here you can.

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More about this job

Skills

HTML
SQL
Process improvement
Root cause analysis
Documentation
Collaboration
Negotiate with stakeholders
Business processes
Communication skills
Workflow
Troubleshooting
Leadership
Conflict resolution
Problem solving
Microsoft Windows
Linux
System administration
ServiceNow
Project management
Microsoft Power BI
Microsoft Power Automate
Analytical skills
Manage quantitative data
MIS
Jira
Debugging
Recruitment

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