Program Manager II

Navy Federal Credit Union currently does not provide sponsorship for this role. Applicants must be authorized to work in the United States without the need for current or future sponsorship.

Manage and lead Digital programs, strategic initiatives, and portfolio deliverables that support Digital’s short- and long-term priorities. Partner with Digital leadership, business units, portfolios, Technology, and other enterprise stakeholders to translate strategy into executable plans, roadmaps, deliverables, and measurable outcomes. Program Managers will facilitate cross-functional planning and leadership discussions, synthesize complex information and data into clear narratives and executive-ready presentations, and help drive initiatives from strategy and planning through execution and value realization. The role requires strong program management, strategic thinking, data storytelling, facilitation, and the ability to influence across teams.

• Manage moderately complex Digital programs and strategic initiatives from planning through execution, including scope, timelines, milestones, deliverables, risks, dependencies, and measures of success.
• Develop and manage work plans, roadmaps, and executive deliverables to ensure initiatives remain on track, within scope, and aligned to business outcomes.
• Lead cross-functional initiatives across Digital, business units, portfolios, Technology, and enterprise partners.
• Identify and resolve risks, dependencies, and barriers that may impact program or initiative delivery.
• Partner with leadership and strategy teams to translate organizational priorities into actionable Digital strategies, roadmaps, and initiatives.
• Assess business needs, industry trends, emerging technologies, and portfolio dependencies to inform strategic recommendations and future opportunities.
• Facilitate leadership meetings, planning sessions, and cross-functional working sessions to drive alignment, decisions, and action.
• Translate complex data, discussions, and program information into clear narratives, visualizations, recommendations, executive presentations, and portfolio reporting.
• Recommend improvements across division/department lines
• Build relationships with management and key stakeholders
• Perform other duties as assigned
• Experience managing multiple programs, projects, or strategic initiatives, including scope, timelines, deliverables, dependencies, risks, and competing priorities.
• Project and program management skills, including planning, organizing resources, leading teams, and driving initiatives through successful implementation.
• Strong strategic thinking and problem-solving skills, with the ability to analyze business needs, identify opportunities, and translate priorities into actionable plans and solutions.
• Demonstrated ability to facilitate leadership and cross-functional discussions, driving alignment, decisions, accountability, and clear next steps.
• Strong data storytelling, analytical, and visualization skills, translating complex information and data into insights, recommendations, and meaningful outcomes.
• Experience developing executive-ready presentations, narratives, dashboards, and strategic communications for leadership audiences.
• Ability to build relationships, influence stakeholders, and collaborate across organizational boundaries in complex business environments.
• Bachelor’s degree in Business, Management, or a related field, or an equivalent combination of education, training, and experience.

Desired Qualifications

• Project Management/Agile certifications, or the equivalent combination of training, education, and experience
• Expert knowledge of Navy Federal's functions, philosophy, operations, and organizational objectives
• Knowledge of systems and software used at Navy Federal
• Working knowledge of state and Federal laws; industry regulations, principles, and practices; and company policies that govern the business unit's products/services

Additional Information

Hours:

• Monday - Friday, 8:00AM - 4:30PM; Hybrid , No remote eligibility

Location:

• 820 Follin Lane, Vienna, VA 22180
• 5510 Heritage Oaks Drive, Pensacola, FL 32526
• 141 Security Drive, Winchester, VA 22602
• 9999 Willow Creek Road, San Diego, CA 92131

Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.

Our approach to careers is simple yet powerful: Make our mission your passion.

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• Military Times 2025 Best for Vets Employers
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• Forbes® 2025 America’s Best Large Employers
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• 2025 RippleMatch Campus Forward Award Winner for Overall Excellence
• Military.com Top Military Spouse Employers 2025
• 2025 Handshake Early Talent Award

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Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law.

Accommodations: If you need accommodation or assistance for a qualifying condition to complete the online application (or during any stage of the hiring process), you can contact Navy Federal's Medical Accommodations team at medicalaccommodations@navyfederal.org or by calling 1-888-503-6013. This team cannot provide any information on job postings or application status.

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team’s discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position. For additional details regarding compensation and benefits, review the Benefits page of the Navy Federal Career Site.

Protect Yourself from Job Scams: Navy Federal Credit Union jobs are posted on our career site, jobs.navyfederal.org and reputable job boards (e.g., LinkedIn, Indeed). We do not post jobs on social media marketplaces, messaging apps or unverified websites. We will never ask candidates for payment, bank details or personal financial information during the hiring process.

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.