Sturtevant - Quality Assurance Manager

Are you looking for a long-term career in lawn and landscape care with a stable, family-owned business? Would you like to be a valued and respected member of a close-knit team? If so, look no further!

Naturescape is seeking to hire a full-time Quality Assurance Manager to support multiple branches and play a key role in driving quality, consistency, and continued company growth.

If you're motivated, dependable, and take pride in doing things the right way, this could be the opportunity you've been looking for. You'll have the chance to make a real impact-Your efforts, ideas, and dedication will support your team, serve our customers, and help drive the continued growth of our family-owned company, proudly operating for over 40 years.

PAY & COMPENSATION:

• $57,720 - $71,863+/year based on:
• Starting Wage: $57,720+/year
• Salaried Overtime for 0-10+ hrs/week: up to $7,217+/year
• 401K with unheard-of - 200% company match up to 6% - vested immediately: up to $6,926+/year

OTHER BENEFITS:

• Full-time salaried position
• Work in management as well as in the great outdoors
• Paid training; no lawn or landscape care experience required!
• Health, dental, vision, and supplemental insurance; HRA and HSA
• Up to 3 weeks of PTO and holidays in the first year of employment
• Typical annual raises and yearly bonuses
• Advancement opportunities
• Lawn service discounts for employees

THE DAY IN THE LIFE OF A QUALITY ASSURANCE MANAGER

Ready to make a real impact? As a Quality Assurance Manager at Naturescape, you'll play an important role in driving service quality, developing strong leaders, and ensuring our branches consistently deliver an exceptional customer experience.

This is a hands-on leadership role where no two days look exactly alike. You'll get to work alongside branch managers and field employees, identify opportunities for improvement, strengthen operational performance, and help our teams reach their full potential.

YOU'LL GET TO:

Drive Quality & Customer Retention: Review performance metrics, identify opportunities for improvement, increase productivity, and implement strategies that strengthen service quality and long-term customer loyalty.

Develop & Empower Leaders: Coach, train, and support branch managers in building accountable, high-performing teams that take pride in delivering excellent results.

Get Out in the Field: Work directly alongside field employees to reinforce best practices, provide hands-on training, build technical skills, and improve overall performance.

Improve Operational Efficiency: Evaluate routing practices, identify opportunities to streamline daily operations, and help branches maximize productivity without sacrificing service quality.

Strengthen Employee Training: Monitor employee development through shadow training, hands-on testing, and structured training checklists to ensure employees have the knowledge and skills needed to succeed.

Oversee Licensing & Compliance: Monitor pesticide licensing and required certifications to ensure employees remain properly trained, licensed, and compliant with applicable regulations.

Set the Standard Across Branches: Be a visible, approachable leader who leads by example, builds relationships with branch teams, and reinforces Naturescape's commitment to consistent quality and exceptional customer service.

YOUR IMPACT MATTERS! This is an opportunity to influence operations across multiple branches, develop the next generation of leaders, and help Naturescape continue to grow while maintaining the quality our customers expect.

WHAT WE'RE LOOKING FOR:

We're looking for an experienced leader with a strong background in supervision, team development, and operational quality. The ideal candidate brings a positive, solutions-focused mindset, takes initiative, and is passionate about developing employees, strengthening field performance, and maintaining high service standards. Strong organizational, communication, and time-management skills are essential, along with the ability to identify opportunities for improvement and drive results across multiple locations. A valid driver's license and good driving record are required. Candidates must also be able to regularly lift up to 50 lbs. and be willing to travel to support our branches and teams.

NO LAWN CARE EXPERIENCE? NO PROBLEM!

You don't need previous lawn care or landscape experience to succeed here!

We provide comprehensive paid training to teach you our practices and procedures. We'll also arrange the state certification required to dispense pesticides.

If you're passionate about the outdoors, enjoy helping people, and are excited about the opportunity to grow with a family-owned company, we'd love to hear from you!

ABOUT NATURESCAPE

Naturescape is a family-owned company that is 100% committed to making our customers happy with our lawn and landscape care. Since our humble beginnings in Appleton, WI in 1986, we have been committed to providing the highest quality service, guaranteeing satisfaction, and offering very affordable prices. Because of these continued commitments, we have grown and now have 38 locations around the Midwest and South.

We know that we owe this success to our outstanding team. We care about employee satisfaction and want you to love your job. Here at Naturescape, we have a team culture where management is always willing to train and take the time to help you succeed.

For the benefit of our employees, customers, and anyone who interacts with Naturescape, we are proud to be a drug-free workplace and provide safe and healthy working conditions at all of our branches.

HERE'S WHAT OUR EMPLOYEES LOVE ABOUT WORKING AT NATURESCAPE:

"Naturescape is an awesome company to work for . . . very generous and have always been very caring and understanding. I am happy to have chosen Naturescape for my career."

"I feel that my job is rewarding and fulfilling. I feel as though I can make a difference."

"Extremely happy with the support that is offered in order to do my job better."

"Family owned and always trying to make it a better place to work."

ARE YOU READY TO JOIN OUR TEAM?

If you feel that you would be right for this position, please fill out our initial 3-minute, mobile-friendly application so that we can review your information. We look forward to meeting you!

Interested in building a career with Naturescape, but this position isn't quite the right fit? We'd still love to hear from you! Check out our other job openings to find the opportunity that's right for you.

Come Grow With Us!