Warehouse Supervisor - Second Shift

Who We Are

At Nature's Touch, you're not just building a career; you're joining a trailblazing team that believes in the power of collaboration, diversity, and continuous learning.

Since 2004, we've been on a fast-growing journey from a small startup to a global leader in private-label frozen food manufacturing. With modern facilities in North America-including two plants in the U.S.-we proudly supply millions of households worldwide. What drives us is simple: a commitment to quality, innovation, and sustainability.

We're shaping the future of frozen fruit-and we'd love for you to be part of that growth. At Nature's Touch, growth opportunities are everywhere!

Position Overview

We are seeking a dependable, proactive, and results-driven Warehouse Supervisor to lead operations at our new two-year-old facility in Front Royal, Virginia. Reporting directly to the Warehouse Manager and indirectly to the Facility Manager, this role oversees all aspects of the warehouse with a strong focus on operational efficiency, productivity, safety, and team performance.

As a key member of the leadership team, the Warehouse Supervisor will drive continuous improvement initiatives, foster a collaborative and high-performing work environment, and ensure that warehouse goals are consistently met in alignment with company standards and values. We are looking for a hands-on leader with an active presence on the warehouse floor, who thrives on developing people, optimizing processes, and making a tangible impact on day-to-day operations.

Key Responsibilities

• Promote Safety First
• Foster a safe, positive, and productive workplace culture.
• Ensure compliance with food safety and regulatory standards across all operations.
• Team Leadership & Development
• Lead, coach, and develop a team of 11 direct reports and 19 indirect reports across other shifts.
• Provide ongoing training, coaching, and performance management to build strong, engaged teams.
• Train staff in new processes and ensure readiness for operational changes.
• Daily Responsibilities.
• Oversee all aspects of the Freezer Warehouse operations, including inventory management, housekeeping, shipping, receiving, and personnel
• Maintain a safe, secure, and organized work environment by following and enforcing company and legal standards
• Train, develop, and evaluate the performance of the shift warehouse employees
• Provide an open and honest communications atmosphere, and a positive working environment
• Prepare and maintain department reporting and record-keeping systems
• Ensures adherence and accountability to all material & inventory control policies and procedures
• Make real-time operational decisions regarding staffing adjustments, equipment issues, safety incidents, and shipment exceptions
• Escalate critical issues to the Warehouse Manager or Facility Manager using established protocols
• Proactively address attendance, productivity, and behavior issues on shift; escalate formal matters to HR as needed
• Driven to guarantee that inbound & outbound shipments are completed timely, received/shipped in full and on time to meet all customers' expectations & standards
• Provides WMS training and support to shift members
• Enforces established warehouse practices and protocols
• Continuous Improvement & Cross-Functional Collaboration
• Partner with quality assurance, maintenance, and production to support smooth plant operations
• Support budget planning and cost control initiatives
• Participate in development of SOPs, and other continuous improvement initiatives.

Requirements

• Minimum of 5 years of experience in warehousing within the food industry
• Proven leadership and team management capabilities
• Bilingual in English and Spanish (required)
• Strong knowledge of food safety standards, including HACCP, FDA, and SQF
• Excellent problem-solving and decision-making skills
• Proficiency in WMS programs and reporting tools
• Efficient use of Microsoft Office products, with proficiency with Excel
• Strong organizational and multitasking abilities.
• Effective communication and interpersonal skills.
• Flexibility to work across shifts and adapt to changing priorities.

Work Location & Working Conditions

This is a full-time, on-site position based at our Front Royal, VA facility.

The schedule is Monday to Friday, with flexibility required to support both shifts:

• 1st Shift: 6:00 am - 3:00 pm
• 2nd Shift: 2:00 pm - 11:00 pm

Work is performed in a fast-paced manufacturing environment, with regular exposure to cold temperatures, loud machinery, and strict food safety protocols. The role requires frequent standing, walking, and lifting (up to 50 lbs.)

Benefits:

• 401(k) plan with company matching
• Comprehensive health, dental, vision, and life insurance
• Paid time off
• Access to employee assistance programs for personal and professional support
• Employee referral program with incentives

We appreciate your interest in joining Nature's Touch. Only candidates selected for interviews will be contacted.