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Added 40 mins ago
UM
TRAINING SPECIALIST (BUSINESS OPERATIONS) NF3
U.S. Marine Corps
Twentynine Palms, CA
- $22 to $25 USD / hour
…training record. Provides input and feedback to Corporate Training Manager for materials development and requests new training support for topics that are identified as a training need.…
Added 43 mins ago
FA
Program Manager
Federal Aviation Administration
El Segundo, CA
- $130,314 to $202,026 USD / year
The Operations Support Manager (OSM) position serves as first level Manager of an assigned workforce consisting of Management & Program Analysts and/or assistants, Administrative Officers,…
Added 48 mins ago
DC
DIRECTOR OF FINANCIAL MANAGEMENT AND COMPTROLLER
Defense Counterintelligence and Security Agency
Quantico, VA
- $186,207 to $219,000 USD / year
The Director of Financial Management and Comptroller serves as DCSA's senior financial-management executive and principal financial adviser to the DCSA Director and senior leadership. The…
Added 51 mins ago
VH
Management Analyst
Veterans Health Administration
Location Negotiable After Selection
- $90,925 to $118,204 USD / year
Develops reports and makes presentations to senior leadership related to program outcomes and evaluation.
Added 53 mins ago
DA
Supervisory IT Specialist
Deputy Assistant Secretary for Information and Technology
Location Negotiable After Selection
- $147,945 to $192,331 USD / year
Cybersecurity Code 751 (Cyber Workforce Developer and Manager)
Added 53 mins ago
OO
Program Manager
Office of Personnel Management
Columbus, OH
- $154,378 to $197,200 USD / year
As a Program Manager at the GS-0340-15, you will be part of HR Solutions, Office of Personnel Management. If selected, you will lead the planning, management, and delivery of…
Added 53 mins ago
VB
Management and Program Analyst
Veterans Benefits Administration
Salt Lake City, UT · Washington, DC · Indianapolis, IN · Philadelphia, PA · Saint Paul, MN
- $63,795 to $118,204 USD / year
…Benefits Administration. P&F Service is responsible for the development of policy, procedures, training, and oversight of the delivery of VA pension benefits and fiduciary activities…
Added 58 mins ago
VH
Acquisition & Utilization Specialist
Veterans Health Administration
McClellan, CA
- $68,419 to $107,620 USD / year
…acquisition and support services required by project managers, program managers, upper management, and stakeholders on all aspects of procurement for a wide variety of items to include…
Added 1 hour ago
DA
Emergency Management Specialist
Deputy Assistant Secretary for Finance
Austin, TX
- $109,428 to $142,259 USD / year
Plan and monitor development and administration of a risk-based Comprehensive Emergency Management Program (CEMP) which supports the Office of Management and subordinate/field locations.
Added 1 hour ago
VH
Training Instructor
Veterans Health Administration
Reno, NV
- $61,965 to $80,559 USD / year
Serves as a Training Instructor providing on-going training service and instruction for EMS's Training Program. Performs regular assignments related to training course development,…
Added 1 hour ago
VH
Registered Nurse - Chief Nurse
Veterans Health Administration
Franklin, TN
- $89,853 to $228,000 USD / year
Provides leadership for strategic planning, organizational assessment, and program development.
Added 1 hour ago
VH
Training Specialist-TMS Domain Manager
Veterans Health Administration
Martinsburg, WV
- $70,623 to $111,087 USD / year
Manages reporting needs from the TMS by interpreting and documenting business requirements from VHA Senior Leadership, Program Offices and Veterans Information Service Networks (VISN).
Added 1 hour ago
UI
International Trade Analyst
U.S. International Trade Commission
Washington, DC
- $85,477 to $158,322 USD / year
…an advisor providing authoritative, professional advice to senior Commission officials on matters of international trade. A high level of expertise is required concerning industries…
Added 1 hour ago
Engineer V
General Atomics
Acton, MA
…Directorate for a Project Engineer to lead engineering and development of cutting-edge GA-EMS products and technologies. This position directly supports EMS business units in the…
Added 1 hour ago
Senior Learning and Development Specialist
Robert Half
Chelmsford, MA
Senior Learning and Development Specialist needed for a full-time, fully onsite position with our global client in Chelmsford. Will be responsible for designing and delivering impactful…
Added 1 hour ago
VN
Manager, Environmental Health & Safety
Veolia North America
Boston, MA
- $130,000 to $155,000 USD / year
…issues and activities for assigned operations. Moreover, the Manager of H&S: 1) trains, monitors and coaches workforce to improve skill levels for managing Management Systems and H&S…
Added 1 hour ago
Sales Account Manager - Vertical Sales Discrete Mid-Market
Siemens
Boston, MA
The Mid-Market Sales Account Manager represents Siemens DI (Digital Industries) technologies and solutions. In this role, the Account Manager will act as the CEO for their assigned list of…
Added 1 hour ago
NS
HUMAN RESOURCES OFFICER
Naval Supply Systems Command
Naval Support Activity, Mechanicsburg, PA
- $150,940 to $196,225 USD / year
You will serve as Director, Civilian Human Resources (DCHR) and principal advisor and executive leader on development, implementation, and evaluation of Human Resources (HR) strategies…
Added 1 hour ago
VH
Equal Employment Manager
Veterans Health Administration
Washington, DC
- $121,785 to $158,322 USD / year
Monitors workload and staffing trends; adjusts assignments; and supports succession planning and workforce development to ensure continuous readiness of the EEO program.
Added 1 hour ago
Business Performance -Supply Chain Manufacturing Ops & AI Transformation Delivery - Senior Manager
EY
Jefferson City, MO
As a Senior Manager in Supply Chain Manufacturing, you will lead client-facing transformation programs across manufacturing strategy, operational excellence, plant performance, digital…
Added 1 hour ago
Business Performance -Supply Chain Manufacturing Ops & AI Transformation Delivery - Senior Manager
EY
Saint Louis, MO
As a Senior Manager in Supply Chain Manufacturing, you will lead client-facing transformation programs across manufacturing strategy, operational excellence, plant performance, digital…
Added 1 hour ago
Business Performance -Supply Chain Manufacturing Ops & AI Transformation Delivery - Senior Manager
EY
Kansas City, MO
As a Senior Manager in Supply Chain Manufacturing, you will lead client-facing transformation programs across manufacturing strategy, operational excellence, plant performance, digital…
Added 1 hour ago
OO
Supervisory Management Analyst
Office of Personnel Management
Washington, DC · Norfolk, VA · Kansas City, MO · San Antonio, TX · Philadelphia, PA
- $107,226 to $139,684 USD / year
…staff, advise leadership on human resources management, analyze workforce and staffing needs, oversee personnel action coordination, address organizational and labor relations matters, and…
Added 1 hour ago
CA
Management and Program Analyst (Records Management)
Customs and Border Protection
Ashburn, VA
- $143,913 to $187,093 USD / year
…to management on the CBP Records and Information Management program requiring application of a wide range of qualitative and/or quantitative methods for assessment of management processes,…
Added 1 hour ago
AT
Information Systems Management Specialist
ARMY TRANSPORTATION
Scott AFB, IL
- $109,137 to $141,880 USD / year
Develop annual and multi-year budget estimates using historical trends, mission requirements, and projected program needs. | Secure program-project funding by preparing and defending budget…

NATIVE HEALTH

Dental Operations Coordinator

Phoenix, AZ, United States

Starting Salary: $61,796.80

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Job details

Pay: Starting Salary: $61,796.80
Education: Bachelor’s degree
Posting language: English
Posted: Nov 5, 2026

Original job description

Company Description At NATIVE HEALTH, we strive to provide the best health care available for urban American Indians, Alaska Natives, and other individuals who generally experience barriers to health and wellness services. Mission: To provide accessible holistic patient centered care, to empower our community to achieve the highest quality health and well-being. Vision: Healthy People in Healthy Communities.

NATIVE HEALTH Benefits and Perks Include:

Medical, Vision, and Dental Insurance
Retirement Benefits - Up to 5% Matching Contribution
Paid Time Off/Sick Leave
Paid Holidays (12)
Tuition Reimbursement and Educational Leave
Employee Recognition Program

Starting Salary: $61,796.80

Job Description

Job Description: The Dental Operations Coordinator is responsible for overseeing and supporting all front and back-office operations within the Dental department to ensure efficient clinical flow, excellent customer service, and compliance with organizational standards. The Dental Operations Coordinator functions up to 60% as a dental assistant and up to 40% administrative. Under the direction of the Dental Director, the Dental Operations Coordinator is accountable for implementing the operational directives of the Dental Director and NATIVE HEALTH Senior Leadership. The Dental Operations Coordinator ensures the dental clinics and outreach programs operate efficiently and that established goals and objectives are met.

KEY ACCOUNTAILITIES

Provide and promote excellent customer service to visitors, patients, clients, and staff in person and on the phone.

Measures of Success:

A. Ensure all staff greet all patients/visitors and staff in a positive, friendly, professional, and customer-service-oriented manner always. B. All phone calls are answered within three rings. C. All staff will provide outstanding customer service with no more than one complaint per quarter. D. Staff will be educated on Excellence in Customer Care

Provides supervision, leadership, and guidance for the dental support staff including front desk lead and dental assistants at all locations.

Measures of Success:

A. Manages the recruitment, onboarding, and orientation process for dental support personnel. B. Staff demonstrate alignment with organizational mission and values. C. Administers corrective action and disciplinary procedures for support staff. D. Completes yearly performance reviews and identifies individualized support staff development needs when appropriate. E. Maintains employee schedules, leave requests, and timesheet review. F. Ensure appropriate coverage in the front and back office by coordinating or providing coverage at other clinics as necessary. G. Provide dental assisting services or coverage as necessary.

Assists the Dental Director with implementation of Dental department policies and procedures, cultural initiatives, goals in addition to projects and assignments as assigned.

Measures of Success:

A. Provide initial training of dental personnel on departmental policies and procedures, confirm ongoing compliance and provide retraining as needed. B. Coordinates credentialing for newly hired support staff and keeps provider credentialing records up to date. C. Assist dental director with regular meetings with dental staff, to include monitoring progress toward departmental goals. D. Assist with the process for managing and documenting patient complaints and incidents E. Support development of the annual dental department budget as assigned F. Direct supply and inventory controls for clinical and non-clinical materials while tracking spending within the approved budget. G. Coordinates office processes related to billing ensuring accuracy and timely submission of clinical encounters. H. Ensure that equipment is operational I. Leads the preparation of reports, program materials, and other documentation. J. Interprets and gathers statistical data on program goals and outcomes. Identifies gaps in site performance and addresses those on a timely basis. K. Ensure collaboration with Medical, BH, and other divisions to ensure integrated health for NATIVE HEALTH patients.

Assists with the Quality Assurance program as assigned by the Dental Director with promoting timely completion of QA audits and proper maintenance of QA records.

Measures of Success:

A. Support oversight of the Infection Control program by monitoring staff adherence to applicable procedures, with attention to data collection, log maintenance, and documentation practices. B. Assigns initial Infection Control training and yearly retraining C. Coordinates annual training of medical emergency protocols D. Manages equipment oversight so clinical and non-clinical items are maintained, repaired when necessary and documented appropriately. E. Maintains Dental Department preparedness for regulatory inspections and surveys, including AAAHC and Arizona Department of Health Services reviews. F. Maintains HIPAA, HRSA, and IHS program requirements.

Supports the organization as needed.

Qualifications

KNOWLEDGE, SKILLS, AND ABILITIES:

Working knowledge of dental clinic operations including knowledge of dental supplies, equipment, and services.
Knowledge of dental clinical regulations and standards.
Ability to maintain infection control, quality and safety standards.
Ability to develop and maintain record-keeping systems.
Ability to manage dental support staff, including organizing, prioritizing and scheduling work assignments.
Thorough understanding of dental clinic operations, including front desk scheduling, insurance interaction including prior authorizations, eligibility determinations, and time of service collections.
Familiarity with electronic dental health records.
Ability to provide a positive team-oriented environment within the Dental team and other NATIVE HEALTH departments.
Customer service oriented. Ability to handle difficult situations.
Practical verbal and written communication skills.
Culturally competent; able to work with a diverse workforce and client population.
Professional integrity; excellent work ethic.
Able to manage competing priorities, excellent organizational skills and good time management.
Must work with confidential material without betraying the trust of patients, families, or the agency
Ability to work independently and take initiative in addressing concerns and issues.
Proficient with computer-based applications such as MS Office, Adobe, registries/medical databases, practice management software, electronic health records, and financial applications.

QUALIFICATIONS/EXPERIENCE/REQUIREMENTS:

An associate or bachelor’s degree in business, healthcare administration, or a related field is required.
Dental Assistant Certification from an accredited college or training institution with at least three years of experience in chairside dental assistance.
Must possess the Dental Assistant National Board (DANB) certification and the Radiology certification as required per AZ, State Dental Laws
Previous administrative or clinical experience in a community health center dental practice.
At least two years of experience as a supervisor or manager in a dental practice is required. Experience in a community health center setting is preferred.
Experience with AthenaOne electronic health record (EHR) preferred.
Must possess a valid and unrestricted Arizona driver’s license (within 30 days of hire if applicant is from out-of-state) with no DUI/DWI or reckless driving convictions in the last five years. No more than two at-fault accidents in the last three years. Must maintain a valid Arizona driver’s license during employment. Must be insurable by NATIVE HEALTH’s liability auto policy.
Must pass a criminal background check and obtain a Class I Fingerprint Clearance Card within the initial ninety (90) calendar days of employment and retain a valid card while employed with NATIVE HEALTH.
Must pass substance abuse testing upon employment and submit to random testing during employment.
Must provide an updated immunization (IZ) record at the time of employment.
Must have a current (within 12 months) Tuberculosis (TB) skin report upon employment and provide an annual update.
Must obtain Basic Life Support (BLS) certification within (90) calendar days of employment and maintain certification during employment. Additional Information NATIVE HEALTH complies with all state and federal requirements, including EEOC requirements.

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More about this job

Skills

Customer service
Regulatory compliance
Certified dental assistant
Deliver outstanding service
Leadership
Guide staff
Front Desk
Recruitment
Onboarding
Documentation
Collaboration
Quality assurance
Infection prevention and control
Inspection
Record keeping
Prioritization
Scheduling
Communication skills
Organizational skills
Time management
Work independently
Microsoft Office
Online medical databases
Electronic health records
Community medicine
EHR
BLS

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