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Added 1 day ago
Optometric Technician - Training Provided!
Nationwide Vision
Phoenix, AZ
You will not work all of these hours, but you must have open availability to work any shift within these hours
Added 1 day ago
Front Office Specialist
Nationwide Vision
Tucson, AZ
You will not work all of these hours, but you must have open availability to work any shift within these hours
Added 5 days ago
Optometric Technician - Training Provided!
Nationwide Vision
Buckeye, AZ
You will not work all of these hours, but you must have open availability to work any shift within these hours
Added 5 days ago
Front Office Specialist
Nationwide Vision
Goodyear, AZ
You will not work all of these hours, but you must have open availability to work any shift within these hours
Added 8 days ago
Optometric Technician - Training Provided!
Nationwide Vision
Peoria, AZ
You will not work all of these hours, but you must have open availability to work any shift within these hours
Added 14 days ago
Optometric Technician - Training Provided!
Nationwide Vision
Bullhead City, AZ
You will not work all of these hours, but you must have open availability to work any shift within these hours
Added 14 days ago
Office Manager - Glendale Cactus Rd
Nationwide Vision
Glendale, AZ
You will not work all of these hours, but you must have open availability to work any shift within these hours
Added 14 days ago
Front Office Specialist
Nationwide Vision
Surprise, AZ
You will not work all of these hours, but you must have open availability to work any shift within these hours
Added 15 days ago
Optical Sales Associate - Training Provided!
Nationwide Vision
Laveen, AZ
You will not work all of these hours, but you must have open availability to work any shift within these hours
Added 21 days ago
Per Diem Optometrist - Tucson, AZ
Nationwide Vision
Tucson, AZ · AZ
Added 21 days ago
Per Diem Optometrist - Phoenix Area (Metro, East and West Valley)
Nationwide Vision
Phoenix, AZ · AZ
Added 21 days ago
Optometrist - Phoenix, AZ
Nationwide Vision
Phoenix, AZ
Added 21 days ago
Optometrist - Maricopa, Arizona
Nationwide Vision
Maricopa, AZ
Added 21 days ago
Optometrist - Green Valley, Arizona
Nationwide Vision
Green Valley, AZ
Added 22 days ago
Front Office Specialist
Nationwide Vision
Tucson, AZ
You will not work all of these hours, but you must have open availability to work any shift within these hours
Added 22 days ago
Assistant Office Manager
Nationwide Vision
Phoenix, AZ
You will not work all of these hours, but you must have open availability to work any shift within these hours
Added 1 month ago
Optometrist - Yuma, AZ - $200k+ Annual Comp and $100k in Student Loan Assistance
Nationwide Vision
Yuma, AZ
Added 1 month ago
Optometrist - Sun City West, Arizona
Nationwide Vision
Sun City West, AZ
Added 1 month ago
Optometrist - Sierra Vista, Arizona
Nationwide Vision
Sierra Vista, AZ
Added 1 month ago
Optometrist - North Phoenix, Arizona
Nationwide Vision
Phoenix, AZ
Added 1 month ago
Optometrist - Mesa, Arizona
Nationwide Vision
Mesa, AZ
Added 1 month ago
Optometrist - Kingman, Arizona
Nationwide Vision
Kingman, AZ · AZ
Added 1 month ago
Optometrist - Flagstaff
Nationwide Vision
Flagstaff, AZ
Added 1 month ago
Optometrist - Casa Grande, AZ
Nationwide Vision
Casa Grande, AZ
Added 1 month ago
Optometrist - Bullhead City, Arizona
Nationwide Vision
Bullhead City, AZ · AZ

Nationwide Vision

Front Office Specialist

Surprise, AZ, United States

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Job details

Education: High school diploma
Experience: Minimum of 1 year in a position interacting with customers/patients or the equivalent combination of education and experience
Posting language: English
Posted: Oct 2, 2026

Original job description

Job Title: Front Office Specialist Company: Nationwide Vision Location: Surprise, AZ

Perks

Full Benefits Package - Medical, Vision, Dental and Life Insurance
401k + Employer Matching
Paid Time Off (PTO) and Paid Holidays
Paid Maternity Leave
Competitive Base Pay
Employee Discounts

Hours:

Full Time
Our offices are open Monday-Friday 8am-7pm, Saturday 8am-4pm (daily hours vary by location)
You may need to work a little earlier and/or later as needed
You will not work all of these hours, but you must have open availability to work any shift within these hours

SUMMARY

A Front Office Specialist is trained to act as the first point of contact, setting the tone for a world class Total Patient Experience. This employee will also perform the necessary administrative responsibilities needed to create a smooth check-in/out experience for patients.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Embrace and execute our Total Patient Experience to build relationships with all patients while delivering great service and support.
Provide exceptional customer service during every patient encounter (in person or via phone).
Display a professional attitude, greet patients promptly with a smile, and thank them when they leave.
Answer phones (both external and internal); assure prompt, courteous service at all times.
Practice urgency at all times with consideration to the patient’s time, as well as doctor’s time and schedule.
Double check insurance authorizations to ensure completion and build accurate flow sheets.
Check out patients and collect correct payments according to procedures.
Manage patient flow in the office and ensure communication to maximize efficiency and customer service.
Complete daily reconciliations / close day / countdown cash drawer.
Comply with all company policies and procedures, including HIPAA.
General office duties and cleaning to be assigned by the manager.

QUALIFICATIONS

Previous medical office experience preferred; previous optometry and/or ophthalmology experience strongly preferred
Minimum of 1 year in a position interacting with customers/patients or the equivalent combination of education and experience
Favorable result on background check as required by state
Must be able to provide proof of identity and right to work in the United States

EDUCATION AND/OR EXPERIENCE

High School Diploma or GED required

LICENSES AND CREDENTIALS

None

SYSTEMS AND TECHNOLOGY

Proficient in Microsoft Excel, Word, PowerPoint, Outlook

LOCATION

Work is primarily performed in a standard office or clinical setting. However, travel to other locations may be required to carry out essential job duties and responsibilities

PHYSICAL REQUIREMENTS

This role requires a variety of physical activities to effectively perform essential job functions. The position involves frequent walking (75%), sitting (50%), and standing (50%), with regular bending, stooping, and reaching (25–50%). Employees must be able to lift, carry, push, and pull items up to 25 lbs. Strong fine motor skills and full use of hands are essential, as the role demands constant grasping, writing/typing, and use of technology. Visual and auditory acuity - including color, depth, peripheral vision, and the ability to adjust focus - is required 100% of the time. Occasional driving or climbing may also be necessary.

If you need assistance with this application, please contact (636) 227-2600. Please do not contact the office directly – only resumes submitted through this website will be considered.

EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

NOTE: Job descriptions are intended to be accurate reflections of those principal job elements essential for making fair pay decisions about jobs. Nothing in this job description restricts management right to assign or reassign duties and responsibilities to this job at any time.

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More about this job

Skills

Customer service
Communication skills
Account reconciliation
Cleaning
Microsoft Excel
Microsoft Word
Microsoft PowerPoint
Microsoft Outlook

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