Jobs in the United States

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Added 11 mins ago
IT Project Manager
SUNSHINE ENTERPRISE USA LLC
Colorado Springs, CO, CO
Microsoft 365 and project scheduling/reporting tools
Added 11 mins ago
SE
IT Project Manager - Fulltime - Tampa, FL
SUNSHINE ENTERPRISE USA LLC
Tampa, FL
- Full-time
IT Project Manager to manage and coordinate technical resources involved in the
Added 15 mins ago
Senior Fire Protection Engineer
Amentum
Richland, WA
The FPE reports to the Safety and Health (S&H) Fire Protection Manager (FPM) and has the primary responsibility of implementing the FPP in assigned facilities. With the goal of reducing…
Added 15 mins ago
Plant Engineer 1 – Melter and Offgas Systems
Amentum
Richland, WA
…the plant equipment. Under direction of the Plant Engineering Manager interacts with other Plant Engineers, Operations, Maintenance, WTP Project groups, subcontractors, and equipment…
Added 15 mins ago
Program Analyst
Bonneville Power Administration
Vancouver, WA
…(TI), Transmission Services (T). A successful candidate in the Program Analyst position will serve as a project and asset unitization analyses of capital and reimbursable projects to ensure…
Added 15 mins ago
Sr Global Category Manager, CAPEX - EMI (Equipment, Mobility and Infrastructure)
Amazon
Bellevue, WA
5+ years of program or project management experience
Added 15 mins ago
Technical Program Manager-Manufacturing Systems, Amazon Leo, Manufacturing Execution Systems
Amazon
Bellevue, WA
As a Technical Program Manager for Manufacturing Execution Systems (MES), you will partner with cross-functional teams across Leo - including hardware, software, supply chain,…
Added 15 mins ago
Senior Technical Program Manager, Leo Customer Terminals
Amazon
Redmond, WA
Leo is looking for a Senior Technical Program Manager (TPM) located in Redmond, WA to support the Aviation Design, Product Design (Mechanical), Electrical Design and Antenna Design for the…
Added 15 mins ago
Senior Technical Program Manager, Leo Bus & Flight Operations
Amazon
Redmond, WA
As a Sr. Technical Program Manager you will own driving the execution, implementation, development, and test of Amazon Leo SW and tooling built to support it. The role will interface with…
Added 15 mins ago
Technical Infrastructure Program Manager, Global Project Standards
Amazon
Seattle, WA
AWS is seeking an exceptional individual to join the Global Project Standards - New Construction (GPS-NC) team as a Technical Infrastructure Program Manager (TIPM). TIPMs are responsible…
Added 15 mins ago
Software Development Manager, Management Plane
Amazon
Seattle, WA
Added 15 mins ago
Materials Manager, AWS Infrastructure Services
Amazon
Seattle, WA
4+ years of program, project, product management, or leading a product implementation process experience
Added 15 mins ago
Software Development Manager , AWS DynamoDB
Amazon
Seattle, WA
We are looking for a Software Development Manager to lead this team. You will set a multi-year strategy across both charters. You will partner with teams across DynamoDB and AWS to deliver…
Added 16 mins ago
Mechanical Engineer I
Springtide Project Services
Albany, NY
Keep the Project Lead and/or Project Manager informed of workload and any changes in project scope or additional services.
Added 30 mins ago
GS
Health Communications Manager (53217)
GAP SOLUTIONS INC
Rockville, MD
- $90,000 to $100,000 USD / year
Position Objective: The NIAID Division of Intramural Research needs a Health Communications Manager to turn complex research findings and policy information into clear, accurate materials…
Added 35 mins ago
A
Program Manager, MES
AbbVie
Tempe, AZ
- $109,500 to $208,500 USD / year
The Program Manager, MES will organize and lead high-performing cross-functional teams in the planning and execution of programs associated with assembly, labeling and packaging of drug…
Added 44 mins ago
General Manager, IT Contract Management
Illinois Tollway
Downers Grove, IL
Added 44 mins ago
Contract Compliance Analyst
Illinois Tollway
Downers Grove, IL
Added 44 mins ago
Senior Marketing Project Manager - Chicago, IL
Creative Circle, LLC
Chicago, IL
Added 1 hour ago
LI
Manager, Solutions Delivery (55983)
Lincoln Institute of Land Policy
Remote, United States
- $95,000 to $114,000 USD / year
The Solutions Delivery Manager will play a central role in helping to facilitate geospatial solution development across CGS’s project portfolio. This role combines data engineering, project…
Added 1 hour ago
Program Manager, Marketing
Apex Systems, Inc
Leawood, KS
Added 1 hour ago
Project Quality Manager - Kiewit Power Constructors
Kiewit
Lenexa, KS
Located on one of Kiewit’s project sites, the Project Quality Manager (PQM) is responsible for the development, implementation and management of a site specific quality plan and all other…
Added 1 hour ago
Screening and Eligibility Manager - Cancer Center
University of Kansas Medical Center
Kansas City, KS
…- Attention to detail. - Organization. - Computer skills. - Project management. - Time management. - Multitasking. {=html}  - Work independently and collaboratively. {=html} <!--…
Added 1 hour ago
Administrative Specialist Associate
University of Michigan
Ann Arbor, MI
Assist Program Manager in daily operations including, onboarding, training, and off-boarding of staff, purchasing equipment, ordering supplies, management of user groups.
Added 1 hour ago
Cont Improvement Spec Lead (underfill senior)
University of Michigan
Ann Arbor, MI
NOTE: This position is embedded in the Department of Internal Medicine and reports to the Manager of the Department's Clinical Experience and Quality program. This position may be filled at…

NationSwell

Manager, Member Success

Remote, United States

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Job details

Posting language: English
Posted: Oct 29, 2026

Original job description

Our Vision:

NationSwell is a one-of-a-kind executive membership community and advisory firm for mission-driven leaders and their organizations. Our Institutional Membership (IM) is an invitation-only program for leading companies, philanthropies, and investment firms. It is designed to help leaders advance their work in social impact, sustainability, philanthropy, and purpose-driven culture. The NationSwell Studio works with leaders in the impact space to create transformative social impact strategies, provide in-depth research and insights, engage key audiences, and more.

The Opportunity:

The Manager, Member Success is a client-facing servicing role designed for a detail-oriented, relationship-driven professional who brings several years of experience supporting and growing accounts. This role partners closely with Executive Sponsors to deliver a high-quality member experience across a growing portfolio, ensuring members feel supported, understood, and consistently well-served. The Manager supports members in advancing their impact goals by translating priorities into action, leveraging NationSwell’s offerings, and ensuring strong follow-through. Successful candidates enjoy balancing relationship management with operational rigor, take pride in quality execution, and bring a strong service mindset paired with emerging commercial instincts. The salary for this role is $80,000-$85,000 plus commission. This is a remote position and must be performed in the United States.

Core Responsibilities:

Strategic Account Management: Deliver a high-quality Institutional Member experience across a portfolio of accounts, in close partnership with Executive Sponsors. Support renewal and expansion efforts by tracking and executing on engagement and value-driven activities, identifying opportunities, and helping execute renewal and upsell strategies to meet or exceed unit and revenue retention goals.
Value Delivery: Develop a strong understanding of each member’s priorities and impact goals, and help translate those needs into concrete engagement across NationSwell’s programming, insights, and experiences. Coordinate internal resources to ensure members receive timely, relevant, and thoughtful support.
Member Communications: Apply NationSwell’s playbooks and standards of service to produce polished, on-brand written touchpoints, decks, and follow-up materials across your portfolio. Respond promptly and thoughtfully to member inquiries, building trust through clarity and consistency.
Knowledge Management: Maintain accurate, up-to-date CRM records for contacts, engagement activity, and opportunities. Support account planning by tracking member goals, touchpoints, and engagement plans in a way that enables strong collaboration across teams.
Administration and Logistical Support: Proactively manage scheduling and coordination across accounts. Ensure invoicing, contracts, and paperwork are completed accurately and on time. Provide virtual and occasional on-site event support, including preparation, setup, and breakdown as needed.
Opportunity Spotting + Commercial Support: Develop a working understanding of NationSwell’s revenue model and offerings. Identify opportunities to deepen engagement or expand impact within member accounts, and support the preparation of MOUs, proposals, renewals, and project documentation.
Industry Tracking: Stay informed on key trends in social impact, philanthropy, and CSR. Share relevant insights, opportunities, and learnings internally to support individual and team growth.
4+ years of experience in account management, relationship management, customer success, or membership-based roles, with exposure to and ownership of renewals and retention metrics.
Strong servicing instincts, with pride in quality, follow-through, and relationship stewardship.
Comfort managing multiple accounts, projects, and priorities simultaneously.
Tech-savvy and eager to learn, with experience using tools such as Google Workspace, Slack, Excel, Salesforce, Airtable, or similar systems.
Solid project management skills, with the ability to keep workstreams moving and details organized.
Strong judgment and professionalism when handling sensitive relationships and executive interactions.
Proactive problem-solver who can anticipate needs, flag risks, and communicate clearly.
Excellent written and verbal communication skills.
Occasional travel (1–3x per year) will be required.

We know that having a positive team culture is essential to achieving our goals, so we put time and effort into making NationSwell an encouraging, energizing, and exciting place to work. We are proud to be a certified B Corp. Here are just a few of the ways we celebrate our staff and culture at NationSwell.

Health and Wellness: Health, dental, and vision insurance, HSA, FSA, and free memberships to OneMedical, Peloton App One, and Talkspace
Work-Life Balance: Flexible paid time off and adaptable schedules to encourage your work-life balance
Giving Back: Paid time off for employees to volunteer for causes that matter to them and internal moments to celebrate it
Support for Caregivers: Dependent Care FSAs and 16 weeks paid parental leave to support caregivers in the workplace
Your Savings: Employees are offered a 401k account, and we match a portion of each contribution

NationSwell is committed to creating a diverse, equitable, and inclusive environment, and we are proud to be an equal opportunity employer. We are dedicated to building a workforce that celebrates diversity and equity and believe that inclusivity plays an important role in our decision-making process, both in staffing and in work product. NationSwell does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.

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More about this job

Skills

Collaboration
Scheduling
Documentation
Corporate social responsibility
Google Workspace
Slack
Microsoft Excel
Salesforce
Airtable
Project management
Communication skills
Adaptability

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