Account Manager (Multiple Openings)
- Novi, MI, United States
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Job details
- Posted
Original job description
- Develop and manage strategic relationships with key automotive sector clients, serving as the primary point of contact for both engineering teams and senior leadership. - Lead account management efforts for premier enterprise customers, ensuring long-term partnership success and customer satisfaction. - Assess customer needs, challenges, and business objectives to deliver tailored solutions that align with organizational goals. - Create and execute comprehensive Account Growth Plans in collaboration with internal stakeholders and key partners. - Drive revenue growth by identifying new business opportunities, expanding existing accounts, and meeting or exceeding sales targets. - Lead and coordinate cross-functional teams, including sales, marketing, and product development, to support account strategies and deliver value to customers. - Establish the organization as a trusted advisor by providing strategic guidance and industry expertise to clients. - Monitor industry trends, competitive developments, and customer requirements to inform business strategies and identify opportunities for expansion. - Proactively address customer concerns and resolve issues to ensure high levels of client retention and satisfaction. - Prepare and deliver accurate sales forecasts, account reports, and performance updates to senior management. - Maintain detailed and up-to-date account information using CRM systems, tracking sales activities and customer interactions. - Telecommuting limited to one day per work week; must work in the office the remaining four days. (Multiple Openings) Job Requirements: A Bachelor's degree or the foreign equivalent in Electrical Engineering, Electronic Engineering, Computer Engineering, Computer Science, Mechanical Engineering or Mechatronics, plus 4 years of experience in Field Application Engineering, Application Engineering or a Sales Engineering occupation. The required experience must include the following: - 4 years of progressive experience in technical sales - 4 years of experience in the Test & Measurement Industry (Multiple Openings)
More about this job
Skills
- Customer service
- Identify new business opportunities
- Sales targets
- Sales
- Sales activities
- Electrical engineering
- Computer engineering
- Computer science
- Mechanical engineering
- Mechatronics