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National Grid

Program Manager, Emergency Planning

Northborough, MA, United States

Apply on jobquest.mass.gov About employer

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Job details

Apply by: Feb 8, 2027
Posting language: English
Posted: Nov 10, 2026

Original job description

About us

National Grid is hiring a Program Manager for our Emergency Planning department in Northboro, MA. This is a hybrid role which requires the ability to work and travel outside of normal business hours as needed, and in response to emergencies. Every day we deliver safe and secure energy to homes, communities, and businesses. We are there when people need us the most. We connect people to the energy they need for the lives they live.

The pace of change in society and our industry is accelerating and our expertise and track record puts us in an unparalleled position to shape the sustainable future of our industry. To be successful we must anticipate the needs of our customers, reducing the cost of energy delivery today and pioneering the flexible energy systems of tomorrow. This requires us to deliver on our promises and always look for new opportunities to grow, both ourselves and our business

Job Purpose

Reporting to the Director, New England Electric Emergency Planning & External Resource Team, the Program Manager will be responsible for supporting National Grid's emergency preparedness, response, mutual assistance, and external resource management programs across the New England Electric business. The successful candidate will lead and coordinate initiatives that enhance emergency response capabilities, ensure regulatory compliance, manage external contractor and mutual assistance relationships, and drive continuous improvement of emergency planning processes. This role serves as a critical liaison between operational teams, external stakeholders, contractors, regulators, emergency management agencies, and mutual assistance organizations to ensure safe, reliable service restoration during emergency and storm events.

Key Accountabilities

Translate Emergency Planning policies into processes and procedures that improve organizational preparedness, response effectiveness, and regulatory compliance. Support the development, maintenance, and continuous improvement of Electric Emergency Response Plans, Mutual Assistance Policies, and supporting program documentation. Lead program enhancements using industry best practices, benchmarking, lessons learned, and regulatory requirements. Support emergency exercises, drills, training programs, and employee preparedness initiatives. Promote and support integration of Incident Command System (ICS) principles throughout the organization. Coordinate emergency planning activities with internal stakeholders, regulators, emergency management agencies, and municipal officials. Support development of... For full info follow application link.

National Grid is an equal opportunity employer that values a broad diversity of talent, knowledge, experience and expertise. We foster a culture of inclusion that drives employee engagement to deliver superior performance to the communities we serve. National Grid is proud to be an affirmative action employer. We encourage minorities, women, individuals with disabilities and protected veterans to join the National Grid team.

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Jobs in the United States