Lead Specialist, Project Management

About us

National Grid is hiring a Program Manager, for our Energy Efficiency Sales team in the Waltham, MA office. This is a Hybrid Role and has both in office and work from home days. Every day we deliver safe and secure energy to homes, communities, and businesses. We are there when people need us the most. We connect people to the energy they need for the lives they live. The pace of change in society and our industry is accelerating and our expertise and track record puts us in an unparalleled position to shape the sustainable future of our industry. To be successful we must anticipate the needs of our customers, reducing the cost of energy delivery today and pioneering the flexible energy systems of tomorrow. This requires us to deliver on our promises and always look for new opportunities to grow, both ourselves and our business.

Job Purpose

We are seeking a Program Manager to support our Energy Efficiency Sales team in our Customer Organization. In this role, you will oversee the delivery, performance, and continuous improvement of the Project Expeditor (PEX) Program, ensuring achievement of energysavings targets within established budgets. The PEX Program is a thirdparty vendor network that provides comprehensive, incentivized turnkey energyefficiency and electrification solutions to municipal, commercial, and industrial customers. This role directly influences customer satisfaction, energysavings performance, and vendor network effectiveness.

Key Accountabilities

Your primary responsibility will be to successfully manage the delivery and performance of the Project Expeditor Program. Some specific responsibilities include but are not limited to: PEX Engagement and Meetings: Facilitate inperson and virtual PEX meetings; develop focused agendas covering program updates, new measures, vendor introductions, and training needs; coordinate guest speakers; deliver ongoing progress updates and key reminders; and provide dedicated training sessions aimed at upskilling existing PEX vendors. Communications and Announcements: Provide timely updates to PEX vendors on program changes and urgent announcements; partner with Marketing to produce regular newsletters; maintain the PEX website and lookup tools; and ensure clear, consistent communication across the vendor network. Goal Setting and Alignment: Translate strategic energy efficiency and electrification objectives into actionable programlevel and vendorspecific goals across both electric and gas initiatives. 1:1 Meetings and Coaching: Conduct regular 1:1 sessions with PEX vendors to review... For full info follow application link.

National Grid is an equal opportunity employer that values a broad diversity of talent, knowledge, experience and expertise. We foster a culture of inclusion that drives employee engagement to deliver superior performance to the communities we serve. National Grid is proud to be an affirmative action employer. We encourage minorities, women, individuals with disabilities and protected veterans to join the National Grid team.