Graduate Development Program, Associate

About the Position

Are you interested in clean energy, data, customer support, and solving problems that make a real impact? As an Associate Specialist on the Customer Energy Integration team, you'll help support Massachusetts Distributed Energy Resource (DER) programs after customers and energy producers connect to the electric grid. The team supports a wide range of customers, from homeowners with rooftop solar to large solar farms that generate energy for commercial purposes. You'll help manage the information, processes, communications, and customer needs that keep these programs running smoothly after connection. This is a great opportunity for someone who enjoys variety, learning new things, working with data, and finding practical solutions. Every day may bring a different challenge, and you'll have the opportunity to learn from experienced team members while also bringing your own ideas and perspective to the group.

What You'll Do

Support the administration of Massachusetts DER programs by tracking post-connection activities, deliverables, customer needs, and regulatory requirements. Validate, maintain, and analyze distributed generation facility data to support reporting, regulatory filings, customer communications, and operational decisions. Assist with recurring regulatory reports, compliance filings, reconciliations, and other reporting requirements, with a focus on data accuracy and completeness. Respond to customer and internal stakeholder questions related to post-connection distributed generation programs, escalating complex issues when needed. Participate in regulatory, operational, and program meetings by documenting discussions, decisions, risks, action items, and next steps. Create and update procedures, customer communications, educational materials, training resources, job aids, templates, and knowledge management content. Collaborate with teams across Customer Energy Integration, Regulatory, Billing, Customer Contact Centers, Information Technology, and other business functions to improve processes and customer experiences. Support process, system, reporting, automation, and customer experience improvements by gathering requirements, documenting challenges, identifying solutions, and helping with special projects.

What You'll Need to Apply

Bachelor or Master's degree in Business, Data Analytics, Energy, Environmental Studies, Communications, Operations, or a related field from an accredited institution Graduated between May 2026 and June 2027 Ability to begin the National Grid Graduate Program on June 7, 2027, or July... For full info follow application link.

National Grid is an equal opportunity employer that values a broad diversity of talent, knowledge, experience and expertise. We foster a culture of inclusion that drives employee engagement to deliver superior performance to the communities we serve. National Grid is proud to be an affirmative action employer. We encourage minorities, women, individuals with disabilities and protected veterans to join the National Grid team.