ServiceNow Developer

About usAt National Grid, we keep people connected and society moving. But it's so much more than that. National Grid supplies us with the environment to make it happen. As we generate momentum in the energy transition for all, we don't plan on leaving any of our customers in the dark. So, join us as a ServiceNow Developer, and find your superpower. We need you!We want to find an innovative, adaptable, and results-oriented ServiceNow Developer for our ServiceNow Platform team. This position can be located in Waltham, MA, Brooklyn, NY, Hicksville, NY, orSyracuse, NY (candidates may also reside in either Connecticut, New Jersey, New Hampshire, Pennsylvania, Rhode Island, Vermont, or Maine). If you yearn to be innovative, contribute new ideas, and play a critical part in our Technology & Innovation organization, we want to hear from you!What you'll do As a ServiceNow Developer, you'll play a key role in designing and developing enterprise-grade solutions. You'll collaborate with external development partners and internal stakeholders to deliver high-quality, scalable solutions for a global enterprise environment. Key responsibilities include the following: * Follow ServiceNow software development best practices & standards - Architecture principles, Integration standards, Release management, Platform upgrade strategy, performance tuning, etc. * Monitor health, usage, and overall compliance of the application * Collaborate with ServiceNow Support concerning strategies and technical aspects of platform upgrades * Work on major version upgrades and installing patches * Utilize plug-ins for integrations and app development from ServiceNow application store and communities * Drive the creation of relevant and meaningful re-usable workflows, and other deliverables that enables the overall business thus driving better performance * Validate all new change requests & demands on the platformAbout you Education & Work Experience: * Bachelor's Degree in Computer Science or equivalent * 2+ years of hands-on development experience on ServiceNow platform overall * 1+ years of hands-on development & configuration on the ServiceNow Platform * Experience with end to end implementation of ITSM, ITOM, or HRSD module of ServiceNow * Preferred Experience within ServiceNow ITSM, ITOM, Virtual Agent, Employee Center * Excellent knowledge and experience developing in JavaScript * Proven experience in understanding & capturing business requirements as features in an agile manner * Working knowledge of Agile / Scrum development process * Programming skills with JavaScript, Core Java & Web Services, or Jelly ScriptingCertifications: * Certified ServiceNow Administrator * Certified ServiceNow Implementation Specialist (ITSM, ITOM, HRSD) (preferred) * Service Now Developer Certified (preferred)More InformationAre you the right fit for this exciting role? You want to learn more about the position and National Grid's ambitious Digital Transformation? Then let's chat!Rewarding work and a collaborative, team-oriented culture are just the beginning. Review our digital benefit guide at ngbenefitslivebrighter.com for full details and descriptions. Our organization follows a hybrid work structure in our service territory (NY & MA) where employees can work remotely or from the office, as needed. Working from the office is encouraged when working on tasks that require a high degree of collaboration. We work with our employees to foster a flexible work schedule.#LI-CL1 NY $137,000 - $161,000 a yearMassachusetts $129,000 - $151,000 a yearUpstate NY $114,000 - $134,000 a yearNational Grid will not be providing visa sponsorship for this position now or in the future. You must have the ability to work without a need for current or future visa sponsorship.National Grid utilizes an assessment that evaluates the job qualifications/characteristics using AI or statist