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Account Manager SMB-Business Sales (Field Sales / Home Office)
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Added 1 min ago
SRH SUPPLEMENTAL STAFFING POOL RN
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SRH SUPPLEMENTAL STAFFING POOL RN
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…participate in a full range of benefits, including a health care program which includes medical, dental, vision and prescription coverage. Along with Employer Paid Life and Accidental Death…
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Natera

Manager Clinical Lab

San Carlos, CA, United States

$123,400 - $185,200 USD

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Job details

Pay: $123,400 - $185,200 USD
Posting language: English
Posted: Nov 5, 2026

Original job description

POSITION SUMMARY

Works closely with Senior Manager to ensure company, department, and team goals are met.

PRIMARY RESPONSIBILITIES

Monitors workflow and ensures production goals and deadlines are met (e.g. TAT, SLA)
Engages in future planning and scales employees and equipment appropriately
Gathers and monitors metrics on production deadlines, efficiency, scrap waste, and error rates
Monitors the quality control/assurance programs, test results, and equipment (if applicable)
Uses metrics in decision-making and to drive changes across the team (e.g. cost reduction, quality improvement)
Manages sufficient headcount levels to meet production goals by proactively driving the interview process and managing employee PTO and overtime when necessary.
Refines current lab process through continuous improvement projects.
Oversees team specific lab operation.
Go-to person when senior manager is not present; go-to person for knowledge of process and product.
Responsible for seamless transition of automation and test improvement/additions into production workflow
Analyzes and troubleshoots lab processing errors; provides recommendations on how to proceed to lab director, scientists and statisticians as necessary
Supports Supervisors in close out of NCRs.
Responsible for the initiation and close out of CAPAs in a timely manner.
Ensures departmental lab compliance for regulatory bodies
Ensures tests are being completed according to approved procedures.
Maintains an organized, safe and efficient work area for the team at all times.
Actively interacts with interdepartmental teams such as OPS, Accessioning, Engineering, Stats, R&D, and Support.
Handles employee issues: complaints, disciplinary actions, etc. Collaborates with Senior Manager and/or Human Resources to resolve issues.
Explains (as much as possible) reasoning behind instructions/processes given/changes that are made. If necessary, explains to team why certain ideas cannot be implemented effectively.
Meets regularly with Supervisors to discuss goals and progress.
Responsible for performance review of direct reports and overseeing performance review of entire staff.
Plans and leads team meetings.
Develops high-performing employees by providing them learning opportunities, cross-training opportunities and newchallenges whenever possible.
Recognizes and rewards talent through merit reviews, promotions, and recognition programs
Adheres to Departmental Expectations.
Manages the training program for direct reports.
Notifies management of all requirements for tools, supplies, etc.
Receives assignments in the form of objectives and determines how to use resources to meet schedules and goals.
Provides guidance to subordinates within the latitude of established company policies.
Recommends changes to policies and establishes procedures that affect immediate organization(s).
Manages the coordination of the activities of a section or department with responsibility for results, including costs, methods and staffing.

QUALIFICATIONS

BS/BA degree in Biological Sciences, related related field, or equivalent
6+ years of experience in clinical Lab environment with knowledge in molecular diagnostics preferred. As a pre-req is eligible for delegation as both CAP General Supervisor and NYSDOH supervisor
Current California State CLS or CGMBS license (Clinical Genetics Molecular Biologist Scientist)

KNOWLEDGE, SKILLS, AND ABILITIES

Exceptional multi-tasking, organizational, and communication skills.
Excellent computer skills, including MS Excel.
Able to be detailed oriented and can organize, prioritize.
Strong problem solving skills.
Independent self-starter comfortable in working in teams at all levels
Experience in building and managing a high performing group of engaged and motivated employees

Compensation & Total Rewards

This range reflects a good-faith estimate of the base pay we reasonably expect to offer at the time of hire. Final compensation will vary based on experience, qualifications, and internal equity considerations.

This position is also eligible for additional compensation and benefits through Natera’s robust Total Rewards program, including:

• Annual performance incentive bonus

• Long-term equity awards

• Comprehensive health benefits (medical, dental, vision)

• 401(k) with company match

• Generous paid time off and company holidays

• Additional wellness and work-life benefits

Compensation Range

$123,400 - $185,200 USD

OUR OPPORTUNITY

Natera™ is a global leader in cell-free DNA (cfDNA) testing, dedicated to oncology, women’s health, and organ health. Our aim is to make personalized genetic testing and diagnostics part of the standard of care to protect health and enable earlier and more targeted interventions that lead to longer, healthier lives.

The Natera team consists of highly dedicated statisticians, geneticists, doctors, laboratory scientists, business professionals, software engineers and many other professionals from world-class institutions, who care deeply for our work and each other. When you join Natera, you’ll work hard and grow quickly. Working alongside the elite of the industry, you’ll be stretched and challenged, and take pride in being part of a company that is changing the landscape of genetic disease management.

WHAT WE OFFER

Competitive Benefits - Employee benefits include comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents. Additionally, Natera employees and their immediate families receive free testing in addition to fertility care benefits. Other benefits include pregnancy and baby bonding leave, 401k benefits, commuter benefits and much more. We also offer a generous employee referral program!

For more information, visit www.natera.com.

Natera is proud to be an Equal Opportunity Employer. We are committed to ensuring a diverse and inclusive workplace environment, and welcome people of different backgrounds, experiences, abilities and perspectives. Inclusive collaboration benefits our employees, our community and our patients, and is critical to our mission of changing the management of disease worldwide.

All qualified applicants are encouraged to apply, and will be considered without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, disability or any other legally protected status. We also consider qualified applicants regardless of criminal histories, consistent with applicable laws.

If you are based in California, we encourage you to read this important information for California residents.

Link: https://www.natera.com/notice-of-data-collection-california-residents/

Please be advised that Natera will reach out to candidates with a @natera.com email domain ONLY. Email communications from all other domain names are not from Natera or its employees and are fraudulent. Natera does not request interviews via text messages and does not ask for personal information until a candidate has engaged with the company and has spoken to a recruiter and the hiring team. Natera takes cyber crimes seriously, and will collaborate with law enforcement authorities to prosecute any related cyber crimes.

For more information:

BBB announcement on job scams
FBI Cyber Crime resource page

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