Shared Services Specialist I

The People Operations Shared Services Specialist I provides administrative and operational support within the People Operations Shared Services team, delivering centralized HR services across multiple business units and locations. In collaboration with People Operations Business Partners, IT, and leadership, the role supports consistent and compliant HR operations, processes employee lifecycle transactions, responds to employee and manager inquiries, supports timekeeping activities as assigned, and contributes to process improvements that enhance service delivery, operational efficiency, and data accuracy across the organization.

Employee & Manager Support Primary Skills: Customer Support • Case Management • Communication Skills • Problem Solving

• Serve as a primary point of contact for employee and manager inquiries, providing accurate guidance on Shared Services processes, programs, and procedures.
• Log, prioritize, document, and close requests in a queue-based support model with clear, audit-ready notes.
• Escalate complex or sensitive matters to People Operations Business Partners or leadership as appropriate and follow through to resolution

Employee Lifecycle Transactions & HR Data Primary Skills: HR Administration • Data Entry • Data Integrity • Regulatory Compliance

• Process employee lifecycle transactions, including onboarding, transfers, and offboarding, accurately and within established timelines.
• Maintain accurate employee records and documentation in Oracle Fusion in accordance with established procedures.
• Review and validate HR data, identify discrepancies, and coordinate corrections to maintain data integrity and compliance.

Talent Acquisition Operations & Onboarding Primary Skills: Recruitment Support • Documentation Management • HR Administration • Communication Skills

• Provide operational support for recruiting, including job postings, applicant tracking workflows, and onboarding coordination.
• Prepare, collect, and maintain employment and compliance documentation for new hires.
• Coordinate with recruiters, hiring managers, and new hires to support a timely and consistent onboarding experience.

HR Systems, Compliance & Process Improvement Primary Skills: HRIS • Process Improvement • Regulatory Compliance • Microsoft Excel

• Partner with IT to troubleshoot system issues and participate in upgrades, testing, and process documentation.
• Support DISA operations and ensure alignment with established compliance requirements.
• Identify process improvement opportunities and contribute to projects that improve efficiency, accuracy, and compliance.

NON-ESSENTIAL (ADDITIONAL) FUNCTIONS

• Assist with special projects, audits, and reporting requests as assigned.
• Support timekeeping activities as assigned, including reviewing timecard submissions and approvals in Oracle Fusion Time and Labor, researching common exceptions, and coordinating corrections with Payroll and IT to support timely payroll processing.
• Help maintain process documentation, job aids, and knowledge articles for Shared Services processes.
• Perform other duties as needed to support departmental and organizational objectives.

MINIMUM QUALIFICATIONS

• Associate or Bachelor’s degree in Business, Human Resources, or related field (or equivalent experience).
• Minimum of 2 years of experience in Human Resources, HR administration, recruiting coordination, or a centralized Shared Services environment.
• Proficiency in Microsoft Office, particularly Excel, Outlook, and Word, and experience entering and maintaining information in business systems (e.g., Oracle Fusion).
• Strong verbal and written communication skills, with the ability to work effectively with employees, managers, and cross-functional teams.
• Strong attention to detail and the ability to manage multiple priorities, meet deadlines, and maintain accuracy in a fast-paced environment.
• Ability to exercise sound judgment and discretion when handling confidential employee and business information.

PREFERRED QUALIFICATIONS

The following are valued but not required. Candidates demonstrating equivalent skills through alternative pathways may be considered.

• Experience in a centralized or shared services environment. Previous experience in the oil and gas industry, preferably drilling services.
• Experience with timekeeping or exposure to payroll processing cycles.
• Experience supporting HRIS or timekeeping system enhancements, testing, or implementations (Oracle Fusion preferred).
• Experience supporting multi-site or multi-state operations and DISA or similar compliance programs.

PHYSICAL REQUIREMENTS & WORKING CONDITIONS

Based out of the Houston Office in a standard office environment with extended periods of sitting and computer use. Work may require flexibility to meet processing deadlines and peak-volume periods. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.

Work Authorization Requirement: Candidates must be currently authorized to work in the United States on a full-time basis. Nabors does not provide work visa sponsorship for this position, now or in the future.

Equal Opportunity Employer

Nabors is committed to providing equal employment opportunities to all employees and applicants and prohibiting discrimination and harassment of any type without regard to race, religion, age, color, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This applies to all terms and conditions of employment including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation, and training. To learn more about our Fair Employment practices, please refer to the Nabors Code of Conduct.

Nabors is a leading provider of advanced technology for the energy industry. With operations in about 20 countries, Nabors has established a global network of people, technology and equipment to deploy solutions that deliver safe, efficient and responsible hydrocarbon production. By leveraging its core competencies, particularly in drilling, engineering, automation, data science and manufacturing, Nabors aims to innovate the future of energy and enable the transition to a lower carbon world.