Regional Director

My Wireless, an AT&T Authorized Retailer, is looking for an experienced Regional Director who is excited to lead in an industry that isn't slowing down. You will own sales performance and store execution across a multi-market region. Your success will come from coaching leaders, building a best-in-class customer experience and growing a loyal client base.

What you'll do

• Drive sales performance: Set and lead monthly sales initiatives across the region, with a clear path to Top 3 standing in AT&T NAR and Compliance Rankers.
• Plan and act on results: Build a strategic monthly action plan, analyze KPIs by market and store, and take fast corrective action where performance lags.
• Develop leaders: Coach, mentor and hold Market/Area Managers accountable, and build a bench of future leaders at every level.
• Build strong teams: Partner with HR and Recruiting to recruit, select, onboard and train talent so stores are fully staffed.
• Oversee store operations: Ensure scheduling, task assignment and daily execution standards are met in every store.
• Control expenses: Manage payroll, inventory and operating costs to support company revenue and EBITDA goals.
• Protect stores and people: Implement and maintain security and asset protection protocols that safeguard merchandise, team members and customers.
• Promote a safe environment: Keep every store clean, safe and welcoming for team members and customers.
• Maintain compliance: Ensure all stores follow legal, AT&T and company requirements, with zero AT&T Execution Incentive failures.
• Enforce policy: Develop, communicate and enforce policies and procedures for programs, operations and personnel.
• Stay current: Keep up with industry trends through workshops, publications and networking.
• Support the business: Contribute to company-wide initiatives and achieve related objectives as needed.

Qualifications

What you bring

• 5+ years of multi-unit retail leadership, including leading managers over several locations
• Wireless, telecom or consumer electronics retail experience strongly preferred
• Proven record of hitting sales targets and turning around underperforming stores
• Strong P&L, KPI and data analysis skills
• Skill in coaching, developing and holding leaders accountable
• Clear, professional communication with field teams, HQ partners and carrier partners
• Ability to travel frequently across the region
• Bachelor's degree preferred, or equivalent experience

This role requires strong leadership, a results-oriented mindset and the ability to inspire and guide teams to success.