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Plant Operations Manager
Merchants Metals LLC
HOUSTON, TX
…production process. It is the responsibility of the production/operations team to lead people and execute the processes defined by the supporting functions and to deliver on the established…
Added 1 min ago
VoIP Engineer
TekSynap
Washington, DC
Perform operational support and sustaining engineering for analog, digital, and VoIP telephone systems.
Added 1 min ago
Information Systems Security Manager (ISSM)
Adelphi
Washington D.C.
…architecture, compliance program management, and day-to-day security operations. You will be the primary interface to the Dept of War Authorizing Official, assessors, and our customer…
Added 2 mins ago
Category Engineer
Unilever United States, Inc.
Chicago, IL
…factory for all pack and process changes. Reports to Category Engineering Manager,…
Added 3 mins ago
Director of Equipment
MasTec Civil
Atlanta, GA · Medley, FL · Tampa, FL · Jacksonville, FL · Birmingham, AL · CHARLOTTE, NC
…while ensuring safe, compliant, and cost‑effective equipment operations across multiple complex infrastructure projects.The position blends enterprise‑level fleet strategy, financial…
Added 4 mins ago
Water Quality Consultant
HDR
Raleigh, NC
…knowledge of water treatment plant and water distribution system operations to help utilities understand water quality conditions, evaluate treatment performance, improve monitoring…
Added 4 mins ago
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Senior Project Manager -Leeding Builders Group
AECOM
New York, NY
- $145,879.52 to $269,877.11 USD / year
Leeding Builders Group (LBG) is a New York-based construction manager specializing in open shop commercial, residential and hospitality projects. Founded on a reputation of professionalism…
Added 4 mins ago
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Project Manager – Sports Arena Construction
AECOM
Tampa, FL
- $101,000 to $165,000 USD / year
The Project Manager will be responsible for managing day-to-day project activities across all phases of construction, including preconstruction, budgeting, scheduling, procurement,…
Added 4 mins ago
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Senior Manager, Regulatory Strategic Planning
AbbVie
North Chicago, IL
- $124,500 to $236,500 USD / year
The Senior Manager, Regulatory Strategic Planning, is responsible for successfully delivering project management capabilities for cross-functional teams of medium- to high-complexity within…
Added 5 mins ago
Plant Manager
Express Employment Professionals
Pembroke, MA
The Plant Manager leads all manufacturing operations for our electronics and electromechanical assembly facility, delivering products safely, on time, at target quality and cost. This…
Added 5 mins ago
Plant Manager
Express Employment Professionals
Pembroke, MA
The Plant Manager leads all manufacturing operations for our electronics and electromechanical assembly facility, delivering products safely, on time, at target quality and cost. This…
Added 5 mins ago
Manager, Business Process (Hybrid)
Hubbell Incorporated
Largo, FL · Leeds, AL · Portsmouth, NH · Columbia, SC · Greenville, SC · St. Louis, MO
The Manager, Business Process will lead SAP-enabled business process support, standardization, and continuous improvement across Hubbell Utility Solutions (HUS), with a focus on Materials,…
Added 5 mins ago
NOVA Program Manager
Munich Re Careers
Wayne, PA
The AI & Technology Strategy & Enablement Manager leads the development and execution of the Service Operations technology, AI, automation, and innovation agenda. NOVA (New Operations Value…
Added 5 mins ago
Operational Excellence Manager
Gemini, Inc.
Decorah, IA · Taylor, TX
Gemini is looking for an OPEX Manager to join the Gemini team! This position leads the strategy and execution of continuous improvement across the organization. This role partners with…
Added 5 mins ago
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Production Manager
Express Employment Professionals
Lynchburg VA, VA
- $70,000 to $110,000 USD / year
Express Employment Professionals in Lynchburg is seeking an experienced Production Manager for one of its well-established clients in the Lynchburg area. This position offers an excellent…
Added 5 mins ago
Mixed Signal & Timing Sourcing Commodity Manager
Cisco
San Jose, CA
…Timing technology, effectively becoming the go-to expert for our engineering teams. By aligning and influencing our internal roadmaps, you’ll ensure that our product strategy is always in…
Added 6 mins ago
Fusion Center Product Manager
Commonwealth Trading Partners
UNAVAILABLE
The ability to lead across engineering, architecture, cybersecurity and operations teams, and to balance mission needs against cost, schedule and scale
Added 6 mins ago
CT
Project Manager- Commercial Construction
Cogent Talent Solutions
Tulsa, OK
- $95,000 to $120,000 USD / year
The Project Manager will support the successful planning, coordination, and execution of construction projects by assisting with detailed project schedules, budgets, permitting,…
Added 7 mins ago
Assistant Project Manager, Electrical Construction
Titan Electric
Charlotte, NC
The Assistant Project Manager works closely with Project Managers, Superintendents, Foremen, vendors, and subcontractors to support day‑to‑day project operations and gain progressive…
Added 7 mins ago
SENIOR ANALYST, BALLISTIC MISSILE DEFENSE SYSTEMS
Quantum Research International Inc
WASHINGTON, DC
…the following main areas: 1) Cybersecurity and Information Operations; 2) Space Operations and Control; 3) Aviation Systems; 4) Ground, Air and Missile Defense, and Fires Support Systems;…
Added 7 mins ago
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Manager, Finance
NBCUniversal
New York, NY
- $90,000 to $125,000 USD / year
Technical Operations, Engineering, and Cyber Security within NBCU Operations and Technology division is an $800M+ operating cash flow ($1.1B FCF). The group functions as a global shared…
Added 7 mins ago
Operations Excellence Manager
Associated Materials, LLC
Ennis, TX
The Operations Excellence Manager will lead, implement, and sustain a culture of continuous improvement across our manufacturing operations.
Added 8 mins ago
Associate Product Manager
Swagelok Company
Solon
…various aspects of Swagelok (or similar company) such as product engineering, manufacturing, customer operations, and marketing. Field sales experience is beneficial, but not…
Added 9 mins ago
Clinical Engineering, Business Office Coordinator
Endeavor Health Clinical Operations
United States
…entry supporting the service levels and processes owned by the Manager, CE Business Office. Acts as the front-line voice of Clinical Engineering for clinicians and site staff - receiving…
Added 9 mins ago
Senior Principal Quality Engineer
Long Wave Inc.
Remote, United States
Provide technical guidance and recommendations to Quality Assurance, Engineering, Program Management, Operations, Supply Chain Management, and other functional organizations.

Munich Re Careers

NOVA Program Manager

Wayne, PA, United States

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Job details

Apply by: Nov 20, 2026
Experience: Minimum of 8 years of progressive experience in technology enablement, innovation, AI/automation, program management, operations, or business transformation.
Posting language: English
Posted: Nov 5, 2026

Original job description

The Hartford Steam Boiler Inspection and Insurance Company (HSB) was founded on June 30, 1866. Our first president considered HSB as “the first company in America devoted primarily to industrial safety.” “Hartford Standards” quickly became the specifications for boiler design, manufacture and maintenance.

HSB is a leader in equipment breakdown insurance, specialty coverages, inspection services, and engineering-based risk management for business, home and farm.

Location: Open to hybrid or remote. Hybrid roles are 3 days in-office at our Wayne, PA, USA location. Location will be discussed in the interview process.

Purpose:

The AI & Technology Strategy & Enablement Manager leads the development and execution of the Service Operations technology, AI, automation, and innovation agenda. NOVA (New Operations Value Advancement) is the Service Operations capability focused on preparing the organization for emerging technologies and operating capabilities and enabling their effective adoption and use. The role defines strategic direction, identifies and prioritizes opportunities, and translates business strategy and operational needs into technology-enabled capabilities that improve capacity, quality, customer and employee experience, and cost effectiveness.

Working across Service Operations and in close partnership with Technology, Strategy & Execution, Transformation, and other stakeholders, the role identifies the right problems to solve, determines where technology can create meaningful value, and serves as the primary business-side driver of prioritized initiatives from discovery through implementation, adoption, and continuous improvement. The role ensures innovation efforts are strategically aligned, data-driven, appropriately governed, and focused on measurable business value and sustainable operational capabilities.

Functions:

Delivery, Adoption & Value Realization

Serve as the primary business-side driver for prioritized AI, automation, workflow, analytics, and technology initiatives, driving them from concept and discovery through implementation, adoption, measurement, and continuous iteration.
Translate business and operational needs into actionable requirements and work closely with Technology, UX, architecture, developers, Transformation, and operational stakeholders throughout delivery.
Coordinate decisions and dependencies, remove obstacles, resolve issues, and escalate where necessary to maintain momentum and successful execution.
Build understanding, confidence, operational readiness, and adoption through demonstrations, communications, coaching, training, feedback loops, and stakeholder engagement.
Measure outcomes and realized business value following implementation, using operational results, user feedback, and lessons learned to refine solutions and inform future priorities while ensuring alignment with enterprise governance, compliance, privacy, security, risk-management, and Responsible AI requirements.

Strategy, Vision & Innovation Direction

Define and champion the Service Operations technology, AI, automation, and innovation vision, aligned with broader business and organizational priorities.
Establish the strategic framework, priorities, and guardrails used to evaluate opportunities and guide investment and resource decisions.
Develop and maintain a multi-year technology and capability roadmap, balancing immediate operational needs with longer-term capability development.
Build alignment across Service Operations leadership and key partners around priorities, desired outcomes, dependencies, and measures of success.
Use operational data, customer and employee insights, strategic priorities, and business value to continually refine direction and investment focus.

Disocvery, Prioritization & Opportunity Development

Stay informed on emerging AI, automation, digital, and industry capabilities and assess their potential application within Service Operations.
Identify and frame meaningful business and operational problems, determining whether opportunities are primarily related to people, process, technology, or a combination.
Partner with Strategy & Execution, process improvement, Technology, and other subject-matter experts when opportunities require capabilities outside the role’s direct ownership.
Translate prioritized opportunities into clear use cases, business requirements, value hypotheses, success measures, and implementation considerations.
Prioritize opportunities based on strategic alignment, customer and employee impact, capacity, quality, cost, risk, feasibility, and expected business value.

Dimensions:

Service Operations technology, AI, automation, and innovation roadmap
Cross-functional portfolio spanning business, Technology, Transformation, and Strategy & Execution partners
Business value realization across capacity, quality, customer/employee experience, cost, and risk
Enterprise stakeholder alignment, adoption, and change enablement

Education and Experience:

Bachelor's degree in Business Administration, Operations Management, Information Systems, Business Analytics, or a related field; or equivalent combination of education and experience.
Minimum of 8 years of progressive experience in technology enablement, innovation, AI/automation, program management, operations, or business transformation.
Demonstrated success leading cross-functional AI, automation, technology or transformation initiatives from discovery through implementation, adoption, and measurable business outcomes.
Experience identifying and prioritizing business opportunities and translating operational problems into use cases, requirements, roadmaps, value hypotheses, and measurable outcomes.
Proven ability to influence stakeholders and coordinate across business, Technology, Transformation, and other delivery partners.
Working knowledge of AI, automation, digital technologies, data, and analytics, with the ability to engage effectively with both technical and business stakeholders.
Strong analytical, organizational, communication, facilitation, and change-adoption skills.

Knowledge and Skills:

Required:

Strategic thinking and technology/innovation leadership
Strong business acumen and value-based prioritization
Problem framing, opportunity discovery, and people/process/technology analysis
Ability to translate operational needs into technology-enabled solutions
Program leadership across complex, cross-functional initiatives
Stakeholder influence, relationship building, and executive communication
Data-driven decision making and outcome measurement
Working knowledge of technology governance, risk, privacy, security, and Responsible AI principles
Change leadership, communication, coaching, and technology adoption
Ability to work effectively in a rapidly changing environment

At The Hartford Steam Boiler, a subsidiary of Munich Re, we see Diversity and Inclusion as a solution to the challenges and opportunities all around us. Our goal is to foster an inclusive culture and build a workforce that reflects the customers we serve and the communities in which we live and work. We strive to provide a workplace where all of our colleagues feel respected, valued and empowered to achieve their very best every day. We recruit and develop talent with a focus on providing our customers the most innovative products and services.

We are an equal opportunity employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. The work environment characteristics, and any physical and mental requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

We are proud to offer our employees, their domestic partners, and their children, a wide range of insurance benefits:

Two options for your health insurance plan (PPO or High Deductible)
Supplemental Life and AD&D plans that you can purchase for yourself and dependents (includes spouse/domestic partner and children)
Voluntary Benefit plans that supplement your health and life insurance plans (Accident, Critical Illness and Hospital Indemnity)
Prescription drug coverage (included in your health insurance plan)
Short and Long Term Disability coverage
Vision and dental insurance plans

In addition to the above insurance offerings, our employees also enjoy:

A robust 401k plan with up to a 5% employer match
A retirement savings plan that is 100% company funded
Paid time off that begins with 24 days each year, with more days added when you celebrate milestone service anniversaries
Eligibility to receive a yearly bonus as a Munich Re employee
A variety of health and wellness programs provided at no cost
A hybrid environment that gives you a choice in where and how you get work done
A corporately subsidized on-site cafeteria as well as a We Proudly Serve coffee shop
An on-site complimentary workout facility as well as walking trails on campus grounds
On-site wellness center complete with nurse practitioner
Financial assistance for adoptions and infertility treatment
Paid time off for eligible family care needs
Tuition assistance and educational achievement bonuses
Free parking
A corporate matching gifts program that further enhances your charitable donation
Paid time off to volunteer in your community

Level: 08

Hiring Manager: Ronna Short

Exempt

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