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Store Manager-Tucson Golf Links
Southwestern & Pacific Specialty Finance Inc
Tucson, AZ
…communities we serve. Our Store Managers are responsible for daily operations and profitability of one or more of our retail Check ‘N Go, Allied Cash, or Cash Store locations, all part of…
Added just now
AA
Customer Service Manager
AUBERGINE AND COMPANY
Draper, UT
- $17 to $18 USD / hour
We need Customer Service Managers who truly own the front of house: leaders who set the tone for hospitality, coach the guest-facing team to a higher standard, and make every person who…
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Relationship Banker Business Specialist
PNC
Cincinnati, OH
…professional experience and/or successful completion of a formal development program. In lieu of a degree, a comparable combination of education, job specific certification(s), and…
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Graduate Programs Support Services Program Manager
Arizona State University
United States
The W. P. Carey School of Business is hiring a Graduate Programs Student Services Manager to support the MS in Supply Chain Management programs, including West Valley campus and online…
Added 1 min ago
Service Coordinator - Bilingual
Masis Staffing
Richfield, MN
Communicate efficiently with Branch Manager and Business Development Manager on the status of job orders and all other client or candidate relevant matters.
Added 1 min ago
Director- Human Resources
Nautilus Hyosung America Inc
Irving, TX
Drives the expansion of employee and manager self-service so employees and managers enter their own data and HR serves as reviewer
Added 1 min ago
Franchise Business Consultant
Little Caesar Enterprises Inc.
Miami, FL
…experts, to franchisees in all aspects of their business and store operations, including food and labor cost control; expense control; overall financial analysis; safety and sanitation;…
Added 1 min ago
Manager, Talent Acquisition
CW Talent
Williamsburg, VA
The Talent Acquisition Manager leads the organization’s talent acquisition function, providing strategic direction and operational oversight for a team responsible for full-cycle recruiting…
Added 2 mins ago
US
PROGRAM ANALYST
United States Fleet Forces Command
Little Creek Amphibious Base, VA
- $108,019 to $140,426 USD / year
…equivalent to the GS-12 grade level or pay band in the Federal service or equivalent experience in the private or public sector. Specialized experience must demonstrate the following: (1)…
Added 2 mins ago
US
SENIOR TECHNICAL PHYSICAL SCIENTIST
United States Fleet Forces Command
Washington, DC
- $186,207 to $228,000 USD / year
…Naval Meteorology and Oceanography Command (COMNAVMETOCCOM) for operations, and the Commander, Naval Information Forces (NAVIFOR) as the Type Commander. Click "Learn more about this agency"…
Added 2 mins ago
NP
Administrative Program Specialist
National Park Service
Dinosaur, CO
- $50,460 to $80,243 USD / year
…specialized experience, equivalent to the GS-07 level in the Federal service (obtained in either the public or private sectors). Experience that equipped me with the particular knowledge,…
Added 2 mins ago
FE
Electric Power Controller
Federal Emergency Management Agency
Bothell, WA
- $38 to $45 USD / hour
EXCEPTED SERVICE: This is a full-time position in the Mobile Emergency Response Support (MERS) Detachment. MERS positions are in the excepted service. Employees will not acquire civil…
Added 2 mins ago
VH
Licensed Practical Nurse - Surgical
Veterans Health Administration
Daytona Beach, FL
- $64,961 to $84,451 USD / year
…Exceptions include: (1) Health care education in the military service or training in the military service which is accepted by the licensing body in the jurisdiction in which the individual…
Added 2 mins ago
CA
Supervisory CBP Officer (1st Line FAIU)
Customs and Border Protection
El Paso, TX
- $109,383 to $142,199 USD / year
…primary position to a secondary position without a break in service; complete 3 years of service in a primary position; and, if applicable, have been continuously employed in a secondary…
Added 2 mins ago
VH
Pharmacist (Facility Program Manager)
Veterans Health Administration
Columbia, SC
- $144,571 to $187,944 USD / year
Provides pharmacy related informatics training and development, to promote the learning experience and improve the performance of providers and pharmacy staff.
Added 2 mins ago
Sr. Director, Accounting and Financial Reporting
NMC USA National Medical Care Inc
Remote, United States
Provide strategic leadership for all accounting activities supporting Manufacturing, Selling, and Marketing operations (CE reportable segment), ensuring alignment with organizational…
Added 2 mins ago
RU
Dialysis Program Manager Registered Nurse - RN
RRI USA RRI LLC
United States
- $99,000 to $166,000 USD / year
…home therapy program while maintaining cost-effective clinical operations in accordance with all legal, compliance, and regulatory requirements and programs. Takes the appropriate actions…
Added 2 mins ago
RU
Dialysis Clinical Manager Registered Nurse - RN
RRI USA RRI LLC
United States
- $105,000 to $175,000 USD / year
Supports FMCNA’s mission, vision, core values and customer service philosophy. Adheres to the FMCNA Compliance Program, including following all regulatory and FMS policy requirements.…
Added 2 mins ago
Dialysis Clinical Manager Registered Nurse - RN
BDI USA Bio-Med Appl of Dover Inc
Conway, NH
About this role: As a Clinical Manager with Fresenius Medical Care, you will ensure that quality patient care is delivered while maintaining clinical operations. As the facility leader, you…
Added 2 mins ago
FU
Clinical Implementation Specialist
FMS USA Fresenius Mgmt Services Inc
Waltham, MA
- $79,000 to $133,000 USD / year
The Clinical Services Initiatives Manager plays a critical role in coordinating and facilitating the successful implementation of enterprise clinical initiatives across Fresenius Kidney…
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Service Supervisor, Scottsdale
Lucid Motors
Scottsdale, AZ
The Supervisor, Service Center is best suited for candidates who want to gain valuable experience in a managerial role with advancement potential. This position will be responsible for…
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Senior Manager – Market Strategy & Planning (Trade Marketing)
The P&G Company
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Reporting into the Senior Director & Commercial Leader - North America, SK-II's Senior Manager MS&P position is a leadership role with one of the world’s leading luxury skincare brands.…
Added 3 mins ago
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Retail Assistant Manager
FedEx Office
Milpitas, CA
- $24.4 to $29.89 USD / hour
…supervision and oversight of all team members and business operations, monitoring and facilitating all production and retail processes, pick-up and delivery, shipping and quality control…
Added 3 mins ago
FE
Area Manager - Hub
Federal Express Corporation
Phoenix, AZ
- $56,711 to $88,073 USD / year
Oversees the day-to-day and long-term operations and staff within a defined area(s) of a FedEx FedEx (FedEx) facility.Supports the FedEx Safety Above All Culture.Responsible for ensuring…
Added 3 mins ago
RA
COMMUNITY MANAGER - Greyes Place I & II
Royal American Companies
Crawfordville, FL
- $50,000 USD / year
Under the direct supervision of the Regional Manager and/or Area Manager, the Community Manager is responsible for full oversight of their assigned property and providing leadership and…

MTM Transit

Regional Care Coordinator

Remote, United States

$16 to $19 USD / hour

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Job details

Pay: $16 to $19 USD / hour
Posting language: English
Posted: Nov 4, 2026

Original job description

What Will Your Job Look Like? The primary job function of the Regional Care Coordinator is to manage the member’s experience, once trip intake is completed, through the completion of transportation. The members that this role manages will be determined by corporate guidelines and regional leadership.

The Regional Care Coordinator will be responsible for trip monitoring, trip recovery, templating, problem solving, updating customer notes, outbound calls to members/providers/facilities to confirm/correct/verify trip information, member education, and ensuring successful trip outcomes.

Location: This is a Work from Home position. Candidates located in Florida and Mississippi are strongly preferred.

Hours: Candidates must be able to work the following shift:

Monday - Friday: 8:00am - 4:30pm (Saturday and Sunday off). Hours may slightly change based on business needs.

What You’ll Do:

Act as liaison and partner with health plan clients, members, and internal/external partners to coordinate a superior experience for members identified needing extra care
Provide member support based on a population identified by the client or internal stakeholder
Provide Trip monitoring/confirmations, trip recovery, templating, problem solving, calls to members/facilities/providers to confirm/verify/correct transportation, ensure trips accuracy prior to facility holiday changes and emergency trip mitigation during disaster situations
Ensure excellent and professional written and/or oral communication, and a sincere personal commitment to promptness, reliability, and quality of work
Maintain an impacted member list and provide follow ups to ensure the members got to and from their appointments safely and on time
Document escalations and action plans in the appropriate intake systems
Understand the Operations department to better service and care for both customers and fellow employees
Process escalated trips in a timely manner to prevent complaints or a member service failure
Report issues, unusual trip circumstances and/or inefficiencies of vendor operations to local or corporate leadership for prompt resolution
Maintain a strong working understanding of MTM technology, portals and applications and how it applies NEMT services for members, transportation providers and medical facilities
Demonstrate flexibility in assignments to better serve members and help MTM achieve its business and operational goals of reducing complaints, mitigating service failures, and removing barriers
Adhere to policies and procedures and training
Ensure compliance with assigned KPIs and contract requirements
Adhering to all standard monthly development sessions such as monthly manager meetings (MMM) for documentations including Attendance, Performance and Adherence to schedules
Ensure the documentation of internal complaints/grievances, the coordination of care coordination services, and the setting of reservations for select managed facilities and members
Other duties as assigned

What You’ll need:

High school diploma or G.E.D. equivalent
9 months of experience in a Customer Care Representative role within MTM’s Contact Center or similar equivalent experience in health care case management

Skills:

Proficient computer skills including Microsoft Outlook, Word, and Excel
High degree of accuracy, confidentiality, and the ability to work in a fast-paced environment
Ability to multi-task and utilize customer service and systems
Ability to maintain proper customer service etiquette and adherence to MTM procedures
Ability to handle situations of an escalated nature using an analytical thought process
Possess strong leadership and team building skills
Exceptional communication skills
Ability to maintain high level of confidentiality
Ability to identify with customer needs and circumstances
Be familiar and remain up to date with all programs/protocols and resource guides
Ability to prioritize workload
Ability to act with a sense of urgency

Even better if you have:

Medical terminology preferred
Patient Care experience preferred

What’s in it for you:

Health and Life Insurance Plans
Dental and Vision Plans
401(k) with a company match
Paid Time Off and Holiday Pay
Maternity/Paternity Leave
Casual Dress Environment
Tuition Reimbursement
MTM Perks Discount Program
Leadership Mentoring Opportunities

At MTM, we believe that taking care of our employees - and the people they love - is the foundation of a healthy, thriving organization. That’s why we’re proud to offer a comprehensive, people‑first benefits program designed to support every stage of your wellness journey.

Salary Min: $16.00/hr Salary Max: $19.00/hr This information reflects the base salary pay range for this job based on current national market data. Ranges may vary based on the job's location. We offer competitive pay that varies based on individual skills, experience, and other relevant factors. We encourage you to apply to positions that you are interested in and for which you believe you are qualified. To learn more, you are welcome to discuss this with us as you move through the selection process.

Equal Opportunity Employer: MTM is an equal opportunity employer. MTM considers qualified candidates with a criminal history in a manner consistent with the requirements of applicable local, State, and Federal law. If you are in need of accommodations, please contact MTM’s People & Culture.

#MTM

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More about this job

Skills

Problem solving
Communication skills
Regulatory compliance
Documentation
Customer service
Case management
Computer skills
Microsoft Outlook
Microsoft Word
Microsoft Excel
Confidentiality
Leadership
Team building
Medical terminology
Patient care

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