Jobs in the United States

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Added 1 min ago
VH
MEDICAL RECORDS TECH (ROI)
Veterans Health Administration
Bedford, MA
- $41,236 to $66,857 USD / year
This position is located in the Health Information Management (HIM) section at the VA Medical Center. The MRT (ROI) reviews and processes requests for patient protected health information…
Added 1 min ago
VH
Registered Nurse - Informaticist
Veterans Health Administration
Iowa City, IA
- $73,696 to $122,961 USD / year
Lead health information technology system optimization and enterprise data management.
Added 1 min ago
MD
Senior Operations Management Specialist
Missile Defense Agency
Colorado Springs, CO · Redstone Arsenal, AL
- $91,870 to $144,102 USD / year
Oversee and manage all program office facility requirements to include assignment of space allocations, on/off site requirements, in and out-processing of personnel, information technology…
Added 1 min ago
VH
Dietitian (Clinical)
Veterans Health Administration
Tampa, FL · Riverview, FL · Lakeland, FL
- $50,460 to $97,087 USD / year
Added 1 min ago
VH
Dietitian (Clinical)
Veterans Health Administration
Lakeland, FL · Riverview, FL · Tampa, FL
- $50,460 to $97,087 USD / year
Added 2 mins ago
AU
Security Officer Flex Branch Patrol
Allied Universal
Washington, DC
- $25.15 USD / hour
…schedule will vary week to week, based on a combination of manager-assigned shifts and those you pick up through our Earn More, Claim-A-Shift self-scheduling program. Shifts, days,…
Added 3 mins ago
CN
PROGRAM MANAGER
Commander, Naval Information Warfare Systems Command (NAVWARSYSCOM)
Washington Navy Yard, DC
- $143,913 to $197,200 USD / year
You will develop comprehensive program plans and strategies, monitor and control execution for the S3ALE program, enabling effective and efficient execution of the program and ensuring…
Added 3 mins ago
BP
Electrical Engineer
Bonneville Power Administration
Vancouver, WA
- $130,328 to $157,607 USD / year
A. Degree: Engineering. To be acceptable, the program must: (1) lead to a bachelor's degree in a school of engineering with at least one program accredited by ABET; or (2) include…
Added 3 mins ago
BP
Electrical Engineer
Bonneville Power Administration
Vancouver, WA
- $130,328 to $157,607 USD / year
A. Degree: Engineering. To be acceptable, the program must: (1) lead to a bachelor's degree in a school of engineering with at least one program accredited by ABET; or (2) include…
Added 3 mins ago
BP
Electrical Engineer
Bonneville Power Administration
Vancouver, WA
- $87,887 to $140,188 USD / year
A. Degree: Engineering. To be acceptable, the program must: (1) lead to a bachelor's degree in a school of engineering with at least one program accredited by ABET; or (2) include…
Added 3 mins ago
BP
Electrical Engineer
Bonneville Power Administration
Vancouver, WA
- $87,887 to $140,188 USD / year
A. Degree: Engineering. To be acceptable, the program must: (1) lead to a bachelor's degree in a school of engineering with at least one program accredited by ABET; or (2) include…
Added 3 mins ago
UF
SUPERVISORY FISH BIOLOGIST
U.S. Fish and Wildlife Service
Leadville, CO
- $89,508 to $116,362 USD / year
…and evaluating operational, staffing, production, and budget information to support program planning, resource allocation, and accomplishment of hatchery goals. You must include hours per…
Added 3 mins ago
VH
Program Analyst (Informatics) - Chief of Staff
Veterans Health Administration
Fort Meade, SD · Hot Springs, SD
- $61,722 to $116,362 USD / year
Performs support work in activities that support the management and delivery of educational experiences using information solutions and technology in all areas of healthcare. Utilizes…
Added 6 mins ago
W
Pharmacy Operations Manager
Walgreens
MEADVILLE, PA
- $22.5 to $35.75 USD / hour
Drives new technology/ process roll out, champions change and engages team around action planning. Assures proper operation and maintenance of pharmacy department equipment. In…
Added 6 mins ago
W
Pharmacy Technician / Pharm Tech Apprenticeship
Walgreens
CARNEGIE, PA
- $17 to $23.25 USD / hour
Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is…
Added 6 mins ago
OA
Lead Budget Analyst
Other Agencies and Independent Organizations
Washington, DC
- $143,913 to $187,093 USD / year
…and compliance. | Conducts financial analyses and evaluates program performance, funding trends, and resource utilization to develop recommendations for management. | Coordinates with…
Added 6 mins ago
OA
Lead Budget Analyst
Other Agencies and Independent Organizations
Arlington, VA
- $143,913 to $187,093 USD / year
…and compliance. | Conducts financial analyses and evaluates program performance, funding trends, and resource utilization to develop recommendations for management. | Coordinates with…
Added 6 mins ago
OA
Foreign Affairs Officer
Other Agencies and Independent Organizations
District of Columbia, DC
- $143,913 to $187,093 USD / year
…date of this announcement. If you fail to provide requested information, or the information you submit is insufficient to verify your eligibility, you WILL lose consideration for this…
Added 6 mins ago
FD
Assistant Director, Closing Data and Operations, CM-1101-00 (FDIC-Only)
Federal Deposit Insurance Corporation
Washington, DC · New York, NY · Dallas, TX
- $174,589 to $277,500 USD / year
…in a wide variety of activities to include data management, information technology management, accounting and financial management program…
Added 6 mins ago
DO
Teacher (Mixed Specialist)
Department of War Education Activity
Beaufort, SC
- $59,073 to $143,310 USD / year
…formative and summative assessment tools. | Integrate approved technology to enhance instruction and improve the quality of learning. | Differentiate instruction for individual student…
Added 9 mins ago
UC
Research General Engineer
U.S. Coast Guard
New London, CT
- $120,094 to $156,124 USD / year
…scientists and engineers working under the Autonomy research…
Added 9 mins ago
VH
Student Trainee (Psychology)
Veterans Health Administration
Cincinnati, OH
- $64,290 to $83,582 USD / year
The Pathways Internship Program allows students to join VA in career positions that emphasize long-term training and development. The Student Trainee (Psychology) is assigned to the Office…
Added 9 mins ago
BP
Electrical Engineer
Bonneville Power Administration
Spokane, WA · Kent, WA · Olympia, WA · Vancouver, WA
- $118,204 to $160,638 USD / year
A. Degree: Engineering. To be acceptable, the program must: (1) lead to a bachelor's degree in a school of engineering with at least one program accredited by ABET; or (2) include…
Added 9 mins ago
BP
Electrical Engineer
Bonneville Power Administration
Vancouver, WA · Olympia, WA · Spokane, WA · Kent, WA
- $118,204 to $160,638 USD / year
A. Degree: Engineering. To be acceptable, the program must: (1) lead to a bachelor's degree in a school of engineering with at least one program accredited by ABET; or (2) include…
Added 9 mins ago
CA
AUTOMOTIVE MECHANIC
Customs and Border Protection
Tucson, AZ · Douglas, AZ · Willcox, AZ
- $33 to $38 USD / hour
…Appointee employee in the Executive Branch, you must disclose this information to the Human Resources…

MTM Transit

Regional Care Coordinator

Remote, United States

$16 to $19 USD / hour

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Job details

Pay: $16 to $19 USD / hour
Posting language: English
Posted: Nov 4, 2026

Original job description

What Will Your Job Look Like? The primary job function of the Regional Care Coordinator is to manage the member’s experience, once trip intake is completed, through the completion of transportation. The members that this role manages will be determined by corporate guidelines and regional leadership.

The Regional Care Coordinator will be responsible for trip monitoring, trip recovery, templating, problem solving, updating customer notes, outbound calls to members/providers/facilities to confirm/correct/verify trip information, member education, and ensuring successful trip outcomes.

Location: This is a Work from Home position. Candidates located in Florida and Mississippi are strongly preferred.

Hours: Candidates must be able to work the following shift:

Monday - Friday: 8:00am - 4:30pm (Saturday and Sunday off). Hours may slightly change based on business needs.

What You’ll Do:

Act as liaison and partner with health plan clients, members, and internal/external partners to coordinate a superior experience for members identified needing extra care
Provide member support based on a population identified by the client or internal stakeholder
Provide Trip monitoring/confirmations, trip recovery, templating, problem solving, calls to members/facilities/providers to confirm/verify/correct transportation, ensure trips accuracy prior to facility holiday changes and emergency trip mitigation during disaster situations
Ensure excellent and professional written and/or oral communication, and a sincere personal commitment to promptness, reliability, and quality of work
Maintain an impacted member list and provide follow ups to ensure the members got to and from their appointments safely and on time
Document escalations and action plans in the appropriate intake systems
Understand the Operations department to better service and care for both customers and fellow employees
Process escalated trips in a timely manner to prevent complaints or a member service failure
Report issues, unusual trip circumstances and/or inefficiencies of vendor operations to local or corporate leadership for prompt resolution
Maintain a strong working understanding of MTM technology, portals and applications and how it applies NEMT services for members, transportation providers and medical facilities
Demonstrate flexibility in assignments to better serve members and help MTM achieve its business and operational goals of reducing complaints, mitigating service failures, and removing barriers
Adhere to policies and procedures and training
Ensure compliance with assigned KPIs and contract requirements
Adhering to all standard monthly development sessions such as monthly manager meetings (MMM) for documentations including Attendance, Performance and Adherence to schedules
Ensure the documentation of internal complaints/grievances, the coordination of care coordination services, and the setting of reservations for select managed facilities and members
Other duties as assigned

What You’ll need:

High school diploma or G.E.D. equivalent
9 months of experience in a Customer Care Representative role within MTM’s Contact Center or similar equivalent experience in health care case management

Skills:

Proficient computer skills including Microsoft Outlook, Word, and Excel
High degree of accuracy, confidentiality, and the ability to work in a fast-paced environment
Ability to multi-task and utilize customer service and systems
Ability to maintain proper customer service etiquette and adherence to MTM procedures
Ability to handle situations of an escalated nature using an analytical thought process
Possess strong leadership and team building skills
Exceptional communication skills
Ability to maintain high level of confidentiality
Ability to identify with customer needs and circumstances
Be familiar and remain up to date with all programs/protocols and resource guides
Ability to prioritize workload
Ability to act with a sense of urgency

Even better if you have:

Medical terminology preferred
Patient Care experience preferred

What’s in it for you:

Health and Life Insurance Plans
Dental and Vision Plans
401(k) with a company match
Paid Time Off and Holiday Pay
Maternity/Paternity Leave
Casual Dress Environment
Tuition Reimbursement
MTM Perks Discount Program
Leadership Mentoring Opportunities

At MTM, we believe that taking care of our employees - and the people they love - is the foundation of a healthy, thriving organization. That’s why we’re proud to offer a comprehensive, people‑first benefits program designed to support every stage of your wellness journey.

Salary Min: $16.00/hr Salary Max: $19.00/hr This information reflects the base salary pay range for this job based on current national market data. Ranges may vary based on the job's location. We offer competitive pay that varies based on individual skills, experience, and other relevant factors. We encourage you to apply to positions that you are interested in and for which you believe you are qualified. To learn more, you are welcome to discuss this with us as you move through the selection process.

Equal Opportunity Employer: MTM is an equal opportunity employer. MTM considers qualified candidates with a criminal history in a manner consistent with the requirements of applicable local, State, and Federal law. If you are in need of accommodations, please contact MTM’s People & Culture.

#MTM

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More about this job

Skills

Problem solving
Communication skills
Regulatory compliance
Documentation
Customer service
Case management
Computer skills
Microsoft Outlook
Microsoft Word
Microsoft Excel
Confidentiality
Leadership
Team building
Medical terminology
Patient care

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