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Added 19 mins ago
J
Seasonal Store Sales Associate, Levi's®, Florida Keys Outlet Marketplace, Florida City, FL
Florida City, FL
- $13.45 to $22.45 USD / hour
…support during our busy holiday period. Reporting to the Store Manager and working with a dynamic store team during holiday, you should be consumer centric, open-minded, proactive, and able…
Added 24 mins ago
IQ
Assistant Manager
Ivar's Quick-Service
Issaquah, WA
- $25 to $28 USD / hour
…opportunity could result in a pay raise and promotion to General…
Added 32 mins ago
Case Manager
Cal Farley's Boys Ranch
Boys Ranch, TX
10. Provides transportation to residents for referral appointments with various community agencies, medical, dental, counseling, and related services.
Added 34 mins ago
Assistant Store Manager
The Vitamin Shoppe
Union, NJ
Comprehensive, affordable medical, dental, and vision coverages for full-time Health Enthusiasts • “VS Thrive” Wellness program for full-time Health Enthusiasts covered under a medical plan…
Added 42 mins ago
10333 - Residency Maintenance Inspector
VDOT
Salem, VA
…closeouts. Provide technical support to assigned engineering program…
Added 56 mins ago
NH
Operations Manager (Head Start Program)
Noble Hearts HR Consulting
Selma, AL
- $45,000 to $50,000 USD / year
A Head Start program in Alabama is hiring a hands-on Operations Manager to oversee building operations and transportation services across multiple early childhood education centers. This…
Added 57 mins ago
AU
Security Guard Flex Armed Patrol - Transit Company
Allied Universal
Brooklyn, NY
- $33.26 to $34.26 USD / hour
…schedule will vary week to week, based on a combination of manager-assigned shifts and those you pick up through our Earn More, Claim-A-Shift self-scheduling program. Shifts, days,…
Added 57 mins ago
NL
Care Manager - Health Homes - Bilingual Proficiency in Spanish is Required
NYU Langone Medical Center
Brooklyn, NY
- $66,215.52 USD / year
…four day care centers, the nation's largest dental residency program, and New York State's largest behavioral health program. The network also includes 12 community medicine sites providing…
Added 58 mins ago
Health Services Manager
Action for a Better Community, Inc.
Rochester, NY
Under the direction of the Vice President for Early Childhood Services, the Health Services Manager is responsible for managing comprehensive health and nutrition services that promote the…
Added 58 mins ago
AU
Security Officer Flex Unarmed Patrol Reserve
Allied Universal
New York, NY
- $21.42 USD / hour
…schedule will vary week to week, based on a combination of manager-assigned shifts and those you pick up through our Earn More, Claim-A-Shift self-scheduling program. Shifts, days,…
Added 58 mins ago
NL
Patient Support Associate-Central Nursing Service-Evening Shift (37.5 Hours)
NYU Langone Medical Center
New York, NY
- $58,865.62 USD / year
In this role, the successful candidate The Patient Support Associate, under the direction and supervision of the Nurse Manager, and in cooperation with all members of the patient care…
Added 58 mins ago
NL
Patient Support Associate-Central Nursing Service-Evening Shift (37.5 Hours)
NYU Langone Medical Center
New York, NY
- $58,865.62 USD / year
In this role, the successful candidate The Patient Support Associate, under the direction and supervision of the Nurse Manager, and in cooperation with all members of the patient care…
Added 58 mins ago
NL
Senior Research Coordinator
NYU Langone Medical Center
New York, NY
- $70,727.81 to $85,000 USD / year
…Investigator (PI) and under the supervision of the Senior Research Manager and works closely with the Ophthalmology clinical staff to ensure patient safety, overall compliance in the…
Added 58 mins ago
Senior Quality Specialist
MTA
New York, NY
…oversight and management of the MTA ' s $64 billion Capital Program, C&D ensures the efficient delivery of critical infrastructure projects that support the region ' s vast transportation…
Added 58 mins ago
Rep Route Sales, Relief (Woodside, NY)
Rich Products Corporation
NEW YORK, NY
…aspects of store and customer service, product handling and transportation, merchandising, and communication. This position will be covering for scheduled vacations, unexpected absences and…
Added 1 hour ago
S
Retail Operations Manager
Skylight
Remote, United States
- $120,000 to $135,000 USD / year
The Retail Operations Manager will own the day to day execution & scale of our global retail operations for our big box, specialty, and international accounts: Target, Best Buy, BJ’s, and…
Added 1 hour ago
RD
Field Representative - Part Time
Retail Data, LLC
Basalt, CO
- $16 to $18 USD / hour
- Part-time
On the agreed schedule that you set in partnership with your manager, you will be asked use our company app to record prescribed product information.
Added 1 hour ago
RD
Field Representative - Part Time
Retail Data, LLC
Vail, CO
- $16 to $18 USD / hour
- Part-time
On the agreed schedule that you set in partnership with your manager, you will be asked use our company app to record prescribed product information.
Added 1 hour ago
UO
Manager of Operations, Campus Business Services
University of Colorado Denver
Boulder, CO
- $95,000 to $115,000 USD / year
The Business, Finance and Infrastructure division at CU Boulder welcomes applications for the Manager of Operations, Campus Business Services position! Campus Business Services (CBS) is a…
Added 1 hour ago
Social Worker Case Management Services
Ascension Health
Wichita, KS
Case Manager credentialed from the American Case Management Association (ACMA) or Case Manager Certification (CCMC) preferred.
Added 1 hour ago
Safety Manager
Elite Transportation LLC
Wichita, KS
Added 1 hour ago
BC
Housing Coordinator (Bilingual)
Brilliant Corners
Remote, United States
- $24.04 to $29.14 USD / hour
Other duties as assigned by the Program Supervisor or Program Manager.
Added 1 hour ago
BC
Housing Coordinator
Brilliant Corners
Remote, United States
- $24.04 to $29.14 USD / hour
Other duties as assigned by the Program Supervisor or Program Manager.
Added 1 hour ago
BC
Program Manager
Brilliant Corners
Remote, United States
- $83,000 to $93,000 USD / year
The Program Manager oversees the day-to-day operations of Brilliant Corners’ housing programs and Community Supports in San Mateo County, with support and guidance from the Associate…
Added 1 hour ago
BC
Temporary Housing Acquisitions Specialist
Brilliant Corners
Remote, United States
- $57,999 USD / year
…vacancy solutions for area landlords. Using a dynamic set of program incentives (i.e. reduced vacancy loss via holding agreements, a competitive rental subsidy, reduced turnover costs via…

Closed listing

MTM Transit

Regional Care Coordinator

Remote, United States

$16 to $19 USD / hour

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Pay: $16 to $19 USD / hour
Posting language: English
Posted: Nov 3, 2026

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Original job description

Archived listing. The details below describe a past opening.

What Will Your Job Look Like? The primary job function of the Regional Care Coordinator is to manage the member’s experience, once trip intake is completed, through the completion of transportation. The members that this role manages will be determined by corporate guidelines and regional leadership.

The Regional Care Coordinator will be responsible for trip monitoring, trip recovery, templating, problem solving, updating customer notes, outbound calls to members/providers/facilities to confirm/correct/verify trip information, member education, and ensuring successful trip outcomes.

Location: This is a Work from Home position. Candidates located in Florida and Mississippi are strongly preferred.

Hours: Candidates must be able to work the following shift:

Monday - Friday: 8:00am - 4:30pm (Saturday and Sunday off). Hours may slightly change based on business needs.

What You’ll Do:

Act as liaison and partner with health plan clients, members, and internal/external partners to coordinate a superior experience for members identified needing extra care
Provide member support based on a population identified by the client or internal stakeholder
Provide Trip monitoring/confirmations, trip recovery, templating, problem solving, calls to members/facilities/providers to confirm/verify/correct transportation, ensure trips accuracy prior to facility holiday changes and emergency trip mitigation during disaster situations
Ensure excellent and professional written and/or oral communication, and a sincere personal commitment to promptness, reliability, and quality of work
Maintain an impacted member list and provide follow ups to ensure the members got to and from their appointments safely and on time
Document escalations and action plans in the appropriate intake systems
Understand the Operations department to better service and care for both customers and fellow employees
Process escalated trips in a timely manner to prevent complaints or a member service failure
Report issues, unusual trip circumstances and/or inefficiencies of vendor operations to local or corporate leadership for prompt resolution
Maintain a strong working understanding of MTM technology, portals and applications and how it applies NEMT services for members, transportation providers and medical facilities
Demonstrate flexibility in assignments to better serve members and help MTM achieve its business and operational goals of reducing complaints, mitigating service failures, and removing barriers
Adhere to policies and procedures and training
Ensure compliance with assigned KPIs and contract requirements
Adhering to all standard monthly development sessions such as monthly manager meetings (MMM) for documentations including Attendance, Performance and Adherence to schedules
Ensure the documentation of internal complaints/grievances, the coordination of care coordination services, and the setting of reservations for select managed facilities and members
Other duties as assigned

What You’ll need:

High school diploma or G.E.D. equivalent
9 months of experience in a Customer Care Representative role within MTM’s Contact Center or similar equivalent experience in health care case management

Skills:

Proficient computer skills including Microsoft Outlook, Word, and Excel
High degree of accuracy, confidentiality, and the ability to work in a fast-paced environment
Ability to multi-task and utilize customer service and systems
Ability to maintain proper customer service etiquette and adherence to MTM procedures
Ability to handle situations of an escalated nature using an analytical thought process
Possess strong leadership and team building skills
Exceptional communication skills
Ability to maintain high level of confidentiality
Ability to identify with customer needs and circumstances
Be familiar and remain up to date with all programs/protocols and resource guides
Ability to prioritize workload
Ability to act with a sense of urgency

Even better if you have:

Medical terminology preferred
Patient Care experience preferred

What’s in it for you:

Health and Life Insurance Plans
Dental and Vision Plans
401(k) with a company match
Paid Time Off and Holiday Pay
Maternity/Paternity Leave
Casual Dress Environment
Tuition Reimbursement
MTM Perks Discount Program
Leadership Mentoring Opportunities

At MTM, we believe that taking care of our employees - and the people they love - is the foundation of a healthy, thriving organization. That’s why we’re proud to offer a comprehensive, people‑first benefits program designed to support every stage of your wellness journey.

Salary Min: $16.00/hr Salary Max: $19.00/hr This information reflects the base salary pay range for this job based on current national market data. Ranges may vary based on the job's location. We offer competitive pay that varies based on individual skills, experience, and other relevant factors. We encourage you to apply to positions that you are interested in and for which you believe you are qualified. To learn more, you are welcome to discuss this with us as you move through the selection process.

Equal Opportunity Employer: MTM is an equal opportunity employer. MTM considers qualified candidates with a criminal history in a manner consistent with the requirements of applicable local, State, and Federal law. If you are in need of accommodations, please contact MTM’s People & Culture.

#MTM

About employer

More about this job

Skills

Problem solving
Communication skills
Regulatory compliance
Documentation
Customer service
Case management
Computer skills
Microsoft Outlook
Microsoft Word
Microsoft Excel
Confidentiality
Leadership
Team building
Medical terminology
Patient care

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