Jobs in the United States

25+ jobs

Save this search

Added just now
Assistant Manager
EssilorLuxottica Group
Port Richey, FL
The Assistant Manager acts as a leader in absence of, or in support of the Store Manager & behaves as a business owner within the marketplace & LensCrafters organization. Represents…
Added 3 mins ago
PROGRAM MANAGER
Space and Naval Warfare Systems Command
Washington Navy Yard, DC
Added 4 mins ago
Supervisory Chemist or Supervisory Toxicology (Forensic) (Deputy Laboratory Director)
Pretrial Services Agency
Washington, DC
…represents PSA and CSOSA in a variety of scientific, legal and community forums. 4. Manage a staff of scientists and technical employees performing the full range of screening and…
Added 4 mins ago
G
Real Estate Manager - Lease Administration (Financial)
Guidehouse
WASHINGTON, DC
- $98,000 to $163,000 USD / year
The Real Estate Manager - Lease Administration will support the FBI related projects to include but not limited to lease and real estate management, portfolio analytics, space management,…
Added 4 mins ago
Nuclear Engineer (Deputy Director, Reactor Refueling Division)
National Nuclear Security Administration
Washington, DC
Added 4 mins ago
Regional Integration Manager L3
Cherokee Federal
Washington, DC
Job Title: Regional Integration Manager Level 3
Added 4 mins ago
Merrill Advisor Development Program - Financial Advisor: Washington DC Market
Bank of America
Washington, DC
…backgrounds and careers; whether gained through military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and…
Added 4 mins ago
JB
Correctional Program Officer (Administrator, Program Review Branch - Operations)
Justice, Bureau of Prisons/Federal Prison System
Washington, DC
- $186,207 USD / year
…our communities. Responsibilities Serves as Administrator, Program Review Branch (Operations) and is responsible for the coordination of objectives and activities of the Branch. The…
Added 4 mins ago
EI
Editorial Project Manager
EBSCO Information Services
Washington, DC
- $49,605 to $70,865 USD / year
…remote work offers. You will have the resources, training, and support to succeed as an Editorial Project Manager and to grow your career at…
Added 4 mins ago
Senior Manager, Acquisition Planning and Contract Compliance
Washington Metropolitan Area Transit Authority
Washington, DC
The Sr. Manager, Acquisition Planning and Contract Compliance (Vendor-Managed Inventory and Inventory Contracts) manages a team of skilled professionals responsible for all pre-…
Added 6 mins ago
Emerging Store Manager
Walgreens
BIXBY, OK
Collaborates with external partners to drive the future of their Walgreen store. Identifies ways to support external partnerships and services as a resource for Pharmacy Operations Manager…
Added 6 mins ago
W
Pharmacy Technician / Pharm Tech Apprenticeship
Walgreens
SCOTTSDALE, AZ
- $18.25 to $25 USD / hour
Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the…
Added 6 mins ago
W
Pharmacy Operations Manager
Walgreens
ANCHORAGE, AK
- $22.5 to $35.75 USD / hour
Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events. Builds and…
Added 7 mins ago
Branch Manager - Military Road
Regions Bank
Benton, AR
At Regions, the Branch Manager is responsible for maintaining an engaged, operationally sound, and high performing team dedicated to improving the financial wellness of our customers. This…
Added 12 mins ago
TS
Plant Manager
The Scotts Miracle-Gro Company
Carrollton, KY
- $123,500 to $145,300 USD / year
We are looking for a Plant Manager to join our ScottsMiracle-Gro team in Carrollton, KY!
Added 12 mins ago
HR Manager - DC (Bowling Green)
Dollar General
Bowling Green, KY
Ensures timely use of available developmental programs: DLD, Train the Trainer, Leadership Development Program and all other development programs developed by the DCs. Create DC Learning…
Added 12 mins ago
VO
Clinic Support
Volunteers of America National Services
Florence, KY
- $21 USD / hour
Come join our awesome team as a Clinic Support/Scheduler at Senior CommUnity Care of Northern KY-PACE. We are offering rewarding work, flexible schedule, and great benefits!
Added 12 mins ago
BH
Summer Intern-Marketing
BrightSpring Health Services
Louisville, KY
- $7.25 USD / hour
BrightSpring Health Services' Summer Internship Program offers college students and emerging professionals the opportunity to gain meaningful, hands-on experience while exploring a career…
Added 12 mins ago
GP
Territory Sales Manager
Global Payments
Louisville, KY
- $7.25 USD / hour
…world. That's why we offer global benefits and programs to support you at every stage. Here's a taste of what you can expect. * A competitive salary and benefits package that recognizes…
Added 13 mins ago
M
RN Case Manager – Home Health
Modivcare
Bethlehem, PA
- $77,000 to $80,000 USD / year
Full-Time RN Case Manager – Home Health | Clarks Summit, PA
Added 13 mins ago
M
RN Case Manager – Home Health | FT
Modivcare
Scranton, PA
- $77,000 to $80,000 USD / year
CareGivers America, a Modivcare Personal Care Service, is seeking a compassionate and dedicated Full-Time RN Case Manager to support patients and families throughout Lackawanna County, PA.
Added 19 mins ago
RL
Residential Manager
RISE Life Services, An Aid to The Developmentally
Greenport, NY
- $67,800 USD / year
Provide training, direction, and supervision to full time, part time, or on-call Direct Support professionals assigned to the program as well as the Assistant Manager. Maintain meticulous…
Added 22 mins ago
W
Case Manager-Transitional Housing
Win
Staten Island, NY
- $26.76 USD / hour
Win is seeking a dedicated and compassionate Case Manager to support families residing in our Transitional Housing programs. In this role, you will provide comprehensive case management…
Added 23 mins ago
Hospital Discharge Specialist
Copa Health
Glendale, AZ
Personalized Health Coverage – Receive a monthly, tax-free contribution to select the medical plan that works best for you, with guidance and support through our ICHRA program
Added 49 mins ago
Director, Client Operations
MTM Transit
Middleton, WI
…we’re proud to offer a comprehensive, people‑first benefits program designed to support every stage of your wellness…

MTM Transit

Director, Client Operations

Middleton, WI, United States

Salary Min: $80,000 Salary Max: $100,000 This information reflects the base salary pay range for this job based on current national market data.

Apply About employer

Applications open in a new tab.

Job details

Pay: Salary Min: $80,000 Salary Max: $100,000 This information reflects the base salary pay range for this job based on current national market data.
Experience: 5 years’ experience in a supervisory/management role
Posting language: English
Posted: Nov 7, 2026

Original job description

What will your job look like? The Director, Client Operations (Known internally within MTM Health as Director, Operations) will play a key role in the management, training, and development of staff as well as coordinating with the Wisconsin General Manager on short and long-term strategic processes by partnering with other MTM departments.

The ultimate objective of this position is to monitor the day-to-day activity of local Wisconsin departments, including but not limited to: Ombuds, ETO, Quality Management, Travel Training, and Contact Center staff. The Director, Client Operations ((Known internally within MTM Health as Director, Operations) will ensure the safest and highest quality transportation experience for passengers while adhering to specific health plan protocols and MTM policies/procedures and staying within budget.

Location: This is a hybrid position located at our Middleton, WI location.

What you’ll do:

Provide daily guidance and support for direct and non-direct reports
Monitor local Wisconsin departments and staff activities to ensure they are working as efficiently as possible to achieve departmental goals
Serve as a central point of contact for the WI client. Actively participate in or lead client meetings ensuring client satisfaction
Coordinate comprehensive updates and responses to the client on all escalated complaints and accidents / critical incidents
Serve as the regional owner of the gas mileage reimbursement and meals & lodging processes
Collaborate with the logistics team to improve quality of services: decrease complaints, improve on-time performance, lower costs, and increase satisfaction with services
Ensure all program activities are being performed accurately and consistently to ensure the program’s ongoing contractual and institutional compliance.
Meet regularly with facilities, advocacy agencies, and internal departments to ensure safe and quality transportation services are being delivered
Perform audits of functions as appropriate, tracking the results, per established guidelines
Collaborate with internal stakeholders to establish the departmental business rules that will provide the foundation of the program’s data quality, processing and improvement plan
Oversee ongoing collaboration with internal and external partners to ensure effective processes are in place and in line with business objectives and goals
Manage expectations and communications with leaders at the home office
Ensure good working relationships and high levels of communication among office staff, MTM departments, Client, stakeholders, and other vendors working within the defined contracts
Conduct project status meetings to identify problems and ensure that deliverables are met
Other duties as assigned

What you’ll need:

Experience, Education & Certifications:

High school diploma or G.E.D. equivalent
Bachelor’s degree in Business Administration (or equivalent experience) in a related field
8+ years in an Operational or logistics role
5 years’ experience in a supervisory/management role
Must possess a valid driver’s license

Skills:

Positive attitude and proven ability to work well with all levels of the organization
Effective use of judgement to prioritize focus areas and day to day tasks
Willingness to embrace difficult situations
Independently maintain and hold others accountable for best-in-class results and the highest of standards
Ability to lead and effect change through influence
Effectively uses (objective) data vs. hyperbole or “common-knowledge” to evaluate operation performance
Excels at identifying and leveraging the correct data to identify and solve problems
Anticipates problems before they occur and creatively solves problems while balancing the need stay within both contractual guidelines and MTM policies and procedures
Ability to teach, coach and motivate staff
Ability to build and maintain good relationships with community agencies and other critical stakeholders
Solid interpersonal and team-building skills to effectively communicate with internal and external customers
Proactive and creative techniques in solving problems
Excellent organization skills with the ability to manage multiple concurrent projects. Project planning, scheduling, tracking and coordination
Ability to think creatively and use various methods in problem solving
Proficient with the Microsoft Suite
Self-starter with the initiative to identify and act upon opportunities without direction
Communicate professionally and clearly both in person and in writing
Easily adaptable to ever changing environment and requirements
Flexibility in work schedules
Ability to maintain high level of confidentiality
Regular attendance

Even better if you have...

Previous experience working with Medicaid and/or State programs preferred
Project Management certification a plus
Prior experience in the transportation industry a plus

What’s in it for you:

Health and Life Insurance Plans
Dental and Vision Plans
401(k) with a company match
Paid Time Off and Holiday Pay
Maternity/Paternity Leave
Casual Dress Environment
Tuition Reimbursement
MTM Perks Discount Program
Leadership Mentoring Opportunities

At MTM, we believe that taking care of our employees - and the people they love - is the foundation of a healthy, thriving organization. That’s why we’re proud to offer a comprehensive, people‑first benefits program designed to support every stage of your wellness journey.

Salary Min: $80,000 Salary Max: $100,000 This information reflects the base salary pay range for this job based on current national market data. Ranges may vary based on the job's location. We offer competitive pay that varies based on individual skills, experience, and other relevant factors. We encourage you to apply to positions that you are interested in and for which you believe you are qualified. To learn more, you are welcome to discuss this with us as you move through the selection process.

Equal Opportunity Employer: MTM is an equal opportunity employer. MTM considers qualified candidates with a criminal history in a manner consistent with the requirements of applicable local, State, and Federal law. If you are in need of accommodations, please contact MTM’s People & Culture.

#MTM

Apply About employer

More about this job

Skills

Logistics
Regulatory compliance
Collaboration
Communication skills
Valid driver's licence
Team building
Scheduling
Think creatively
Problem solving
Adaptability
Confidentiality
Project management

Report this job