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Added 7 mins ago
Senior Manager, Acquisition Planning and Contract Compliance
Washington Metropolitan Area Transit Authority
Washington, DC
The Sr. Manager, Acquisition Planning and Contract Compliance (Vendor-Managed Inventory and Inventory Contracts) manages a team of skilled professionals responsible for all pre-…
Added 9 mins ago
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Shift Lead
Walgreens
LEESBURG, VA
- $17.5 to $22.5 USD / hour
Assists manager or assistant store manager in reviewing order exceptions on order release day and assists in reverse logistics (e.g., 1506, returns, empty package).
Added 9 mins ago
W
Shift Lead
Walgreens
PHOENIX, AZ
- $17.5 to $22.5 USD / hour
Assists manager or assistant store manager in reviewing order exceptions on order release day and assists in reverse logistics (e.g., 1506, returns, empty package).
Added 15 mins ago
Department Manager II
Lew Thompson & Son Trucking, Inc.
Robards, KY
The Department Manager II is a key operations link between the organization and both drivers and customers. The Department Manager II oversees a department (Feed or Live Haul) for multiple…
Added 15 mins ago
Technical Area Manager, re:Cycle Reverse Logistics
Amazon
Florence, KY
re:Cycle Reverse Logistics is looking for a Technical Area Manager for its Reverse Logistics operation based in Florence, KY. Our mission is to manage and scale information technology asset…
Added 15 mins ago
Technical Area Manager, re:Cycle Reverse Logistics
Amazon
Florence, KY
re:Cycle Reverse Logistics is looking for a Technical Area Manager for its Reverse Logistics operation based in Florence, KY. Our mission is to manage and scale information technology asset…
Added 15 mins ago
S
Performance Supervisor
SIMOS
Florence, KY
- $49,176.58 to $61,740.72 USD / year
Supervises and coordinates staff and operations in a logistics distribution environment, plans and assigns daily work, trains employees, and has authority for discipline and performance…
Added 38 mins ago
Head of Operations USA
Arethia
Itasca, IL
We are seeking a proactive, technically skilled Head of Operations to lead our first USA plant through two phases:
Added 38 mins ago
Administrative & Operations Coordinator
Arethia
Itasca, IL
Site Operations Setup – Assist the Head of Production with site permits, office supply procurement, utility setup, facility logistics, mail and deliveries, meeting coordination, and…
Added 47 mins ago
W
Shift Lead
Walgreens
ROCK HILL, SC
- $17.5 to $22.5 USD / hour
Assists manager or assistant store manager in reviewing order exceptions on order release day and assists in reverse logistics (e.g., 1506, returns, empty package).
Added 47 mins ago
W
Shift Lead
Walgreens
ANCHORAGE, AK
- $18.5 to $23.5 USD / hour
Assists manager or assistant store manager in reviewing order exceptions on order release day and assists in reverse logistics (e.g., 1506, returns, empty package).
Added 48 mins ago
Global Procurement Manager- Electrical
GTI Fabrication
Tempe, AZ
…manages supplier relationships, performance, and risk. The manager partners with Planning, Operations, Engineering, Quality, and Finance to align procurement activities with production…
Added 53 mins ago
Director, Client Operations
MTM Transit
Middleton, WI
The Director, Client Operations (Known internally within MTM Health as Director, Operations) will play a key role in the management, training, and development of staff as well as…
Added 53 mins ago
E
Business Development Manager- 3PL
ezHIRE
Miami, FL
- $80,000 to $100,000 USD / year
A well-established Miami-based third-party logistics operator is seeking a driven, field-ready Business Development Manager to accelerate its commercial growth across South Florida and…
Added 1 hour ago
Working Capital Fund, Finance Consultant
Deloitte
Rosslyn, VA
Your work may span strategy, operations, process design, and technology as we partner with clients to transform finance.
Added 1 hour ago
Integrated Logistics Support (ILS) Analyst- 31059
Huntington Ingalls Industries
Newport News, VA
Mission Technologies, a division of HII, is currently seeking a CVN Maintenance Support Center (MSC) Logistics Support 4 candidate to join the Maintenance Support Center team at Newport…
Added 1 hour ago
Network Administrator (Network Communications 4)
Huntington Ingalls Industries
Virginia Beach, VA
…to customers and sites. This position will be in the Network Operations and Security Center (NOSC). The NOSC functions as the helpdesk for network operations support and provides…
Added 1 hour ago
Night Shift Network Administrator (Network Communications 2)
Huntington Ingalls Industries
Virginia Beach, VA
…Training Environment (NITE) This position will be in the Network Operations and Security Center (NOSC). The NOSC functions as the Operations and Maintenance (O&M) for network operations…
Added 1 hour ago
OCONUS Rotational Site Lead - 31056
Huntington Ingalls Industries
McLean, VA
This opportunity resides with All-Domain Operations (ADO), a business group within HII’s Mission Technologies division. All-Domain Operations comprises multi-domain operations, platforms…
Added 1 hour ago
STINGRAI Vessel Acquisition & Modernization Program Manager - 31065
Huntington Ingalls Industries
McLean, VA
This opportunity resides with All-Domain Operations (ADO), a business group within HII’s Mission Technologies division. All-Domain Operations comprises multi-domain operations, platforms…
Added 1 hour ago
Program & Site Manager, Senior
BOOZ, ALLEN & HAMILTON, INC.
McLean, VA
5+ years of experience with U.S. Navy programs or operations
Added 1 hour ago
Bilingual Warehouse Administrator
SIMOS
Jacksonville, FL
…paid training. In this role, you will support daily warehouse operations by managing records, shipments, and billing for cold storage and frozen food exports; coordinating across…
Added 1 hour ago
Rooms Division Manager
Relais & Châteaux
Nantucket, MA
…looking for a motivated, hands-on individual to oversee the daily operations of the Rooms Division for our Relais & Chateaux property, The Wauwinet…
Added 1 hour ago
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Production Manager
Aerotek
Hartwell, GA
- $60,000 to $65,000 USD / year
…leaders with a strong background in production, manufacturing operations, team leadership, safety, quality, and meeting production…
Added 1 hour ago
A
Program Manager
Aerotek
Moorpark, CA
- $20 to $90 USD / hour
Description:If you have Program Manager or Project Manager experience then this is the position for you!A very popular Aerospace company in Moorpark is looking for Program Managers to join…

MTM Transit

Director, Client Operations

Middleton, WI, United States

Salary Min: $80,000 Salary Max: $100,000 This information reflects the base salary pay range for this job based on current national market data.

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Job details

Pay: Salary Min: $80,000 Salary Max: $100,000 This information reflects the base salary pay range for this job based on current national market data.
Experience: 5 years’ experience in a supervisory/management role
Posting language: English
Posted: Nov 7, 2026

Original job description

What will your job look like? The Director, Client Operations (Known internally within MTM Health as Director, Operations) will play a key role in the management, training, and development of staff as well as coordinating with the Wisconsin General Manager on short and long-term strategic processes by partnering with other MTM departments.

The ultimate objective of this position is to monitor the day-to-day activity of local Wisconsin departments, including but not limited to: Ombuds, ETO, Quality Management, Travel Training, and Contact Center staff. The Director, Client Operations ((Known internally within MTM Health as Director, Operations) will ensure the safest and highest quality transportation experience for passengers while adhering to specific health plan protocols and MTM policies/procedures and staying within budget.

Location: This is a hybrid position located at our Middleton, WI location.

What you’ll do:

Provide daily guidance and support for direct and non-direct reports
Monitor local Wisconsin departments and staff activities to ensure they are working as efficiently as possible to achieve departmental goals
Serve as a central point of contact for the WI client. Actively participate in or lead client meetings ensuring client satisfaction
Coordinate comprehensive updates and responses to the client on all escalated complaints and accidents / critical incidents
Serve as the regional owner of the gas mileage reimbursement and meals & lodging processes
Collaborate with the logistics team to improve quality of services: decrease complaints, improve on-time performance, lower costs, and increase satisfaction with services
Ensure all program activities are being performed accurately and consistently to ensure the program’s ongoing contractual and institutional compliance.
Meet regularly with facilities, advocacy agencies, and internal departments to ensure safe and quality transportation services are being delivered
Perform audits of functions as appropriate, tracking the results, per established guidelines
Collaborate with internal stakeholders to establish the departmental business rules that will provide the foundation of the program’s data quality, processing and improvement plan
Oversee ongoing collaboration with internal and external partners to ensure effective processes are in place and in line with business objectives and goals
Manage expectations and communications with leaders at the home office
Ensure good working relationships and high levels of communication among office staff, MTM departments, Client, stakeholders, and other vendors working within the defined contracts
Conduct project status meetings to identify problems and ensure that deliverables are met
Other duties as assigned

What you’ll need:

Experience, Education & Certifications:

High school diploma or G.E.D. equivalent
Bachelor’s degree in Business Administration (or equivalent experience) in a related field
8+ years in an Operational or logistics role
5 years’ experience in a supervisory/management role
Must possess a valid driver’s license

Skills:

Positive attitude and proven ability to work well with all levels of the organization
Effective use of judgement to prioritize focus areas and day to day tasks
Willingness to embrace difficult situations
Independently maintain and hold others accountable for best-in-class results and the highest of standards
Ability to lead and effect change through influence
Effectively uses (objective) data vs. hyperbole or “common-knowledge” to evaluate operation performance
Excels at identifying and leveraging the correct data to identify and solve problems
Anticipates problems before they occur and creatively solves problems while balancing the need stay within both contractual guidelines and MTM policies and procedures
Ability to teach, coach and motivate staff
Ability to build and maintain good relationships with community agencies and other critical stakeholders
Solid interpersonal and team-building skills to effectively communicate with internal and external customers
Proactive and creative techniques in solving problems
Excellent organization skills with the ability to manage multiple concurrent projects. Project planning, scheduling, tracking and coordination
Ability to think creatively and use various methods in problem solving
Proficient with the Microsoft Suite
Self-starter with the initiative to identify and act upon opportunities without direction
Communicate professionally and clearly both in person and in writing
Easily adaptable to ever changing environment and requirements
Flexibility in work schedules
Ability to maintain high level of confidentiality
Regular attendance

Even better if you have...

Previous experience working with Medicaid and/or State programs preferred
Project Management certification a plus
Prior experience in the transportation industry a plus

What’s in it for you:

Health and Life Insurance Plans
Dental and Vision Plans
401(k) with a company match
Paid Time Off and Holiday Pay
Maternity/Paternity Leave
Casual Dress Environment
Tuition Reimbursement
MTM Perks Discount Program
Leadership Mentoring Opportunities

At MTM, we believe that taking care of our employees - and the people they love - is the foundation of a healthy, thriving organization. That’s why we’re proud to offer a comprehensive, people‑first benefits program designed to support every stage of your wellness journey.

Salary Min: $80,000 Salary Max: $100,000 This information reflects the base salary pay range for this job based on current national market data. Ranges may vary based on the job's location. We offer competitive pay that varies based on individual skills, experience, and other relevant factors. We encourage you to apply to positions that you are interested in and for which you believe you are qualified. To learn more, you are welcome to discuss this with us as you move through the selection process.

Equal Opportunity Employer: MTM is an equal opportunity employer. MTM considers qualified candidates with a criminal history in a manner consistent with the requirements of applicable local, State, and Federal law. If you are in need of accommodations, please contact MTM’s People & Culture.

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More about this job

Skills

Logistics
Regulatory compliance
Collaboration
Communication skills
Valid driver's licence
Team building
Scheduling
Think creatively
Problem solving
Adaptability
Confidentiality
Project management

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