Jobs in the United States

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Added 1 min ago
W
Certified Pharmacy Technician
Walgreens
DANVILLE, VA
- $18 to $24.25 USD / hour
Earns and maintains PTCB certification through the designated PTCB training program and/or state required certification/registration. Otherwise, earns PTCB certification as condition of…
Added 1 min ago
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Shift Lead
Walgreens
ROCK HILL, SC
- $17.5 to $22.5 USD / hour
Opens and closes the store in the absence of store management, including all required systems start-ups, required cash handling, and ensuring the floor and stock room are ready for the…
Added 1 min ago
W
Pharmacy Customer Service Associate
Walgreens
SPRINGFIELD, MA
- $16 to $20 USD / hour
Earns and maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.
Added 1 min ago
W
Pharmacy Customer Service Associate
Walgreens
BREWER, ME
- $16.1 to $20 USD / hour
Earns and maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.
Added 1 min ago
W
Pharmacy Customer Service Assoc. Cert
Walgreens
LADY LAKE, FL
- $18 to $24.25 USD / hour
Earns and maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.
Added 1 min ago
W
Shift Lead
Walgreens
ANCHORAGE, AK
- $18.5 to $23.5 USD / hour
Opens and closes the store in the absence of store management, including all required systems start-ups, required cash handling, and ensuring the floor and stock room are ready for the…
Added 3 mins ago
Greeter
Buffalo Wild Wings
Austin, TX
You know what it takes to fuel moments worth sharing and have exceptional time management, attention to detail, and guest service skills.
Added 3 mins ago
Cashier
Buffalo Wild Wings
Middletown, OH
You know what it takes to fuel moments worth sharing and have exceptional time management, attention to detail, and guest service skills.
Added 4 mins ago
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PT Local Sort Supervisor (9058)
UPS
BEMIDJI, MN
- $26.25 to $42.65 USD / hour
Ensure employees receive appropriate training and understand their job responsibilities.
Added 4 mins ago
U
PT Preload Supervisor
UPS
MINNEAPOLIS, MN
- $26.25 to $42.65 USD / hour
…vary depending on job-related knowledge, skills, and education/training and a candidate’s work experience. Hired applicants are offered annual short-term and/or long-term incentive…
Added 4 mins ago
Front Desk Agent
DRIFTWOOD HOSPITALITY MANAGEMENT
Stuart, FL
Driftwood Hospitality Management’s company culture empowers our associates to take initiative, be proactive, and contribute to the success of their property with well-defined strategies and…
Added 7 mins ago
Director, Client Operations
MTM Transit
Middleton, WI
…Health as Director, Operations) will play a key role in the management, training, and development of staff as well as coordinating with the Wisconsin General Manager on short and long-term…
Added 7 mins ago
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Retail Front End Coordinator
Sierra Trading Post, Inc
West Bend, WI
- $14.25 to $14.75 USD / hour
…customer loyalty. Helps develop high-performing teams through training and mentoring of Associates on frontline execution of all register transactions. Acts with integrity to adhere to…
Added 7 mins ago
TT
Full-Time Customer Experience Lead
The TJX Companies Inc
Wausau, WI
- $14.25 to $14.75 USD / hour
- Full-time
Partners with Management on Associate training needs to increase effectiveness
Added 7 mins ago
TT
Backroom Coordinator
The TJX Companies Inc
Union, NJ
- $16.92 to $17.42 USD / hour
Partners with Management on Associate training needs to increase effectiveness
Added 7 mins ago
MO
Administrative coordinator
Marshalls of Richfield MN
Vadnais Heights, MN
- $16 to $16.5 USD / hour
Partners with Management on Associate training needs to increase effectiveness
Added 7 mins ago
MO
Full Time Supervisor - Merchandiser
Marshalls of MA
Ranson, WV
- $14.75 to $15.25 USD / hour
- Full-time
Partners with Management on Associate training needs to increase effectiveness
Added 7 mins ago
HL
Merchandise Coordinator
Homegoods LLC
Macon, GA
- $14 to $14.5 USD / hour
Partners with Management on Associate training needs to increase effectiveness
Added 7 mins ago
HL
Backroom Coordinator
Homegoods LLC
Macon, GA
- $14 to $14.5 USD / hour
Partners with Management on Associate training needs to increase effectiveness
Added 7 mins ago
HL
Key Carrier Coordinator
Homegoods LLC
Jacksonville, FL
- $17 to $17.5 USD / hour
Partners with Management on Associate training needs to increase effectiveness
Added 7 mins ago
MO
Customer Experience Coordinantor
Marshalls of MA
Kennesaw, GA
- $14.25 to $14.75 USD / hour
Partners with Management on Associate training needs to increase effectiveness
Added 7 mins ago
TT
Full Time Customer Experience Coordinator
The TJX Companies Inc
Hutchinson, KS
- $13.5 to $14 USD / hour
- Full-time
Partners with Management on Associate training needs to increase effectiveness
Added 7 mins ago
HL
Merchandise Coordinator
Homegoods LLC
Hollywood, FL
- $16 to $16.5 USD / hour
Partners with Management on Associate training needs to increase effectiveness
Added 7 mins ago
TO
Customer Service Coordinator
TJMaxx of CA, LLC
Fremont, CA
- $19.05 to $19.55 USD / hour
Partners with Management on Associate training needs to increase effectiveness
Added 7 mins ago
MO
PT Backroom Shift Lead
Marshalls of MA
Colonial Heights, VA
- $14.75 to $15.25 USD / hour
Partners with Management on Associate training needs to increase effectiveness

MTM Transit

Director, Client Operations

Middleton, WI, United States

Salary Min: $80,000 Salary Max: $100,000 This information reflects the base salary pay range for this job based on current national market data.

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Job details

Pay: Salary Min: $80,000 Salary Max: $100,000 This information reflects the base salary pay range for this job based on current national market data.
Experience: 5 years’ experience in a supervisory/management role
Posting language: English
Posted: Nov 7, 2026

Original job description

What will your job look like? The Director, Client Operations (Known internally within MTM Health as Director, Operations) will play a key role in the management, training, and development of staff as well as coordinating with the Wisconsin General Manager on short and long-term strategic processes by partnering with other MTM departments.

The ultimate objective of this position is to monitor the day-to-day activity of local Wisconsin departments, including but not limited to: Ombuds, ETO, Quality Management, Travel Training, and Contact Center staff. The Director, Client Operations ((Known internally within MTM Health as Director, Operations) will ensure the safest and highest quality transportation experience for passengers while adhering to specific health plan protocols and MTM policies/procedures and staying within budget.

Location: This is a hybrid position located at our Middleton, WI location.

What you’ll do:

Provide daily guidance and support for direct and non-direct reports
Monitor local Wisconsin departments and staff activities to ensure they are working as efficiently as possible to achieve departmental goals
Serve as a central point of contact for the WI client. Actively participate in or lead client meetings ensuring client satisfaction
Coordinate comprehensive updates and responses to the client on all escalated complaints and accidents / critical incidents
Serve as the regional owner of the gas mileage reimbursement and meals & lodging processes
Collaborate with the logistics team to improve quality of services: decrease complaints, improve on-time performance, lower costs, and increase satisfaction with services
Ensure all program activities are being performed accurately and consistently to ensure the program’s ongoing contractual and institutional compliance.
Meet regularly with facilities, advocacy agencies, and internal departments to ensure safe and quality transportation services are being delivered
Perform audits of functions as appropriate, tracking the results, per established guidelines
Collaborate with internal stakeholders to establish the departmental business rules that will provide the foundation of the program’s data quality, processing and improvement plan
Oversee ongoing collaboration with internal and external partners to ensure effective processes are in place and in line with business objectives and goals
Manage expectations and communications with leaders at the home office
Ensure good working relationships and high levels of communication among office staff, MTM departments, Client, stakeholders, and other vendors working within the defined contracts
Conduct project status meetings to identify problems and ensure that deliverables are met
Other duties as assigned

What you’ll need:

Experience, Education & Certifications:

High school diploma or G.E.D. equivalent
Bachelor’s degree in Business Administration (or equivalent experience) in a related field
8+ years in an Operational or logistics role
5 years’ experience in a supervisory/management role
Must possess a valid driver’s license

Skills:

Positive attitude and proven ability to work well with all levels of the organization
Effective use of judgement to prioritize focus areas and day to day tasks
Willingness to embrace difficult situations
Independently maintain and hold others accountable for best-in-class results and the highest of standards
Ability to lead and effect change through influence
Effectively uses (objective) data vs. hyperbole or “common-knowledge” to evaluate operation performance
Excels at identifying and leveraging the correct data to identify and solve problems
Anticipates problems before they occur and creatively solves problems while balancing the need stay within both contractual guidelines and MTM policies and procedures
Ability to teach, coach and motivate staff
Ability to build and maintain good relationships with community agencies and other critical stakeholders
Solid interpersonal and team-building skills to effectively communicate with internal and external customers
Proactive and creative techniques in solving problems
Excellent organization skills with the ability to manage multiple concurrent projects. Project planning, scheduling, tracking and coordination
Ability to think creatively and use various methods in problem solving
Proficient with the Microsoft Suite
Self-starter with the initiative to identify and act upon opportunities without direction
Communicate professionally and clearly both in person and in writing
Easily adaptable to ever changing environment and requirements
Flexibility in work schedules
Ability to maintain high level of confidentiality
Regular attendance

Even better if you have...

Previous experience working with Medicaid and/or State programs preferred
Project Management certification a plus
Prior experience in the transportation industry a plus

What’s in it for you:

Health and Life Insurance Plans
Dental and Vision Plans
401(k) with a company match
Paid Time Off and Holiday Pay
Maternity/Paternity Leave
Casual Dress Environment
Tuition Reimbursement
MTM Perks Discount Program
Leadership Mentoring Opportunities

At MTM, we believe that taking care of our employees - and the people they love - is the foundation of a healthy, thriving organization. That’s why we’re proud to offer a comprehensive, people‑first benefits program designed to support every stage of your wellness journey.

Salary Min: $80,000 Salary Max: $100,000 This information reflects the base salary pay range for this job based on current national market data. Ranges may vary based on the job's location. We offer competitive pay that varies based on individual skills, experience, and other relevant factors. We encourage you to apply to positions that you are interested in and for which you believe you are qualified. To learn more, you are welcome to discuss this with us as you move through the selection process.

Equal Opportunity Employer: MTM is an equal opportunity employer. MTM considers qualified candidates with a criminal history in a manner consistent with the requirements of applicable local, State, and Federal law. If you are in need of accommodations, please contact MTM’s People & Culture.

#MTM

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More about this job

Skills

Logistics
Regulatory compliance
Collaboration
Communication skills
Valid driver's licence
Team building
Scheduling
Think creatively
Problem solving
Adaptability
Confidentiality
Project management

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