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Added 9 mins ago
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MTA

Staff Analyst Series

New York, NY, United States

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Job details

Posting language: English
Posted: Jul 9, 2026

Original job description

Staff Analyst Series

Job ID: 15921

Business Unit: MABSTOA

Location: New York, NY, United States

Regular/Temporary: Regular

Department: Office of Business Strategy

Date Posted: Oct 28, 2026

Description

JOB SUMMARY:

Title: Staff Analyst Series

Authority: TA/OA/MTA Bus

Department: Regional Bus Company

Division/Unit: Business Strategies & Buses Support

Hours: As required

Location: 2 Broadway

Reporting Manager (if Applicable): Chief of Staff and Vice President, Business Strategies and Buses Support

Deadline (if Applicable): N/A

Compensation\Authority - Union TA - OSA OA - TWU MTA BC - TWU

Staff Analyst I

$73,571 - $87,099

New Hire: $63,972

$71,203 - $84,295 $70,856 – $83,882

Staff Analyst II

$85,425 - $95,142

New Hire: $74,284

$82,673 - $92,077 $82,271 – $91,627

Associate Staff Analyst

$96,568 - $125,031

New Hire: $63,972

$93,453 - $121,004 $92,998 – $120,414

RESPONSIBILITIES:

The Department of Buses is focused on an ambitious roadmap of improvements for the New York City Bus Network, including a comprehensive network redesign, expansion of bus priority features like bus lanes and Traffic Signal Priority (TSP), the expansion of the Automated Bus Lane Enforcement program (ABLE)/Automated Camera Enforcement (ACE), a reimagined approach to service management, and a transition to a zero-emissions bus fleet. This position will support the implementation of these initiatives for the Department of Buses with a specific focus on data analysis, project management, and business process improvement.

Develop project work plans and establish deliverables and goals
Coordinate inter-departmental and inter-agency collaboration
Track and report on progress for senior leadership
Gather information and data via field visits, interviews, documentation review, and use of business intelligence tools
Document and evaluate existing business processes
Recommend improvements and changes to business and operational practices
Implement process changes in coordination with stakeholder groups
Measure impacts and continually refine business solutions

This position will communicate frequently with all levels of the organization to gather information, educate stakeholders on the business process changes, assess stakeholders’ buy-in and report progress. A high level of discretion and professionalism is required. This position will prepare high level communications and reports and will be responsible for the quality and integrity of the information in internal and external communications and reports.

EDUCATION AND EXPERIENCE:

Associate Staff Analyst

A master's degree from an accredited college in economics, finance, accounting, business or public administration, public health, human resources management, management science, operations research, organizational behavior, industrial psychology, statistics, personnel administration, labor relations, psychology, sociology, human resources development, political science, urban studies or a Juris Doctor degree from an accredited law school, and one year of satisfactory full-time professional experience in one or a combination of the following: working with the budget of a large public or private concern in budget administration, accounting, economic or financial administration, or fiscal or economic research; in management or methods analysis, operations research, organizational research or program evaluation; in personnel or public administration, recruitment, position classification, personnel relations, labor relations, employee benefits, staff development, employment program planning/administration, labor market research, economic planning, social services program planning/evaluation, or fiscal management, or in a related area; or
A baccalaureate degree from an accredited college and three years of satisfactory full-time professional experience in the areas described in "1" above; or
An associate degree or completion of 60 semester credits from an accredited college and five years of full-time satisfactory full-time professional experience as described in “1” above; or
A four-year high school diploma or its educational equivalent approved by a State’s department of education or a recognized accrediting organization and seven years of full-time satisfactory full-time professional experience as described in “1” above; or
A combination of education and/or experience equivalent to “1”, “2”, “3”, or “4” above. College education may be substituted for professional experience at the rate of 30 semester credits from an accredited college for one year of experience. However, all candidates must have a high school diploma and at least one year of experience as described in “1” above.

Staff Analyst I & Staff Analyst II

A master’s degree from an accredited college or university in economics, finance, accounting,

business or public administration, human resources management, management science, operations research, organizational behavior, industrial psychology, statistics, personnel administration, labor relations, psychology, sociology, human resources development, political science, or urban studies, or a Juris Doctor degree from an accredited law school; or

A baccalaureate degree from an accredited college or university and two years of satisfactory fulltime professional experience in one or a combination of the following areas: working with the budget of a large public or private concern in budget administration, accounting, economic or financial administration, or fiscal or economic research; in management or methods analysis, operations research, organizational research or program evaluation; in personnel or public administration, recruitment, position classification, personnel relations, labor relations, employee benefits, staff development, employment program planning/administration, labor market research, economic planning, social services program planning/evaluation, or fiscal management; or in a related area; or
An associate degree or completion of 60 semester credits from an accredited college or university and four years of satisfactory full-time professional experience as described in "2" above; or
A four-year high school diploma or its educational equivalent and six years of satisfactory full-time professional experience as described in "2" above; or
A combination of education and/or experience equivalent to "1", "2", "3", or "4" above. College education may be substituted for professional experience at the rate of 30 semester credits from an accredited college or university for one year of experience. However, all candidates must have a high school diploma.

Special Note:

To be eligible for placement in Assignment Level II, individuals must have, after meeting the minimum requirements, one additional year of professional experience as described in "2" above.

Desired Skills:

Ability to relate to people across the organization spectrum to establish trust and rapport
Ability to work with large data sets, evaluate data quality, use data to answer analytic questions, and develop data-driven performance measures
Proven project management skills, including ability to define a work plan, establish goals, and deliver high-quality work products on time
Ability to evaluate complex processes and identify opportunities for improvement • Basic knowledge of geographic information system (GIS) software
Knowledge of transit industry
Excellent verbal and written communication • Strong analytical, research and problem-solving skills • Strong proficiency in Microsoft Office Suite (Word, Excel, Power Point)
Ability to be flexible, multitask and manage multiple deadlines

SELECTION METHOD

Based on evaluation of education, skills, experience, and interview

OTHER INFORMATION

Pursuant to the New York State Public Officers Law & the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the “Commission”)

EQUAL EMPLOYMENT OPPORTUNITY

MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including with respect to veteran status and individuals with disabilities. The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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