Find work in the United States.

A simpler way to find your next job.

Jobs in the United States

25+ jobs

Save this search

Added 2 hours ago
Multifamily Underwriter – Assistant Vice President
Citigroup
Tampa, FL
The Citi Community Capital (CCC) Business within Citi’s Institutional Credit Management (ICM) Division, is seeking to hire a Multifamily Underwriting Assistant Vice President.
Added 2 hours ago
Branch Manager - Bird Road, Miami, Vice President
Citigroup
Miami, FL
…a team grow sales, build customer loyalty and recommend the development of business strategies or initiatives and may include the management of activities by external organizations, and the…
Added 4 hours ago
Vice President of Sales, West
66degrees
Chicago, IL
66degrees is searching for a visionary, high-impact Vice President of Enterprise Sales, West to spearhead our enterprise market expansion across the Western United States. Headquartered…
Added 5 hours ago
Tenure-Track Faculty Position in Geotechnical Engineering in the Department of Civil and Environmental Engineering (CEE) and the Cocoziello Institute of Real Estate Innovation
The Pennsylvania State University
United States
…student), please login to Workday to complete the internal application process. Please do not apply here, apply internally through…
Added 5 hours ago
Service Recovery Manager
Barclays Services Corpor
United States
Development, implementation and management of major incident management programmes.
Added 6 hours ago
Branch Manager- Culver City CA, Assistant Vice President
Citigroup
Culver City, CA
…is to grow sales, build customer loyalty and recommend the development of business strategies or initiatives and may include the management of activities by external organizations, and the…
Added 8 hours ago
Product Developer - Assistant Vice President
Citigroup
Getzville, NY
The CCR Product Development team within EDO is responsible for a) building tools to provide in-depth quantitative or qualitative analysis to solve business problems and develop new,…
Added 8 hours ago
Senior Manager Policy & Procedure Development
MTA
New York, NY
The Senior Manager, Policy & Procedure Development supports the Assistant Vice President of Operations Planning in the development, review, maintenance, and continuous improvement of…
Added 21 hours ago
Application Development AI Developer, Assistant Vice President
Citibank, N.A.
United States
The Application Development AI Developer is an intermediate level position responsible for participation in the establishment and implementation of new or revised application systems and…
Added 22 hours ago
S
AI Systems Design Architect - Assistant Vice President
SSB&T
Quincy, MA
- $90,000 to $157,500 USD / year
Establish reusable architecture patterns for RAG, model serving, prompt workflows, agentic AI workflows, and AI application integration.
Added 1 day ago
S
AI Strategy, Assistant Vice President
SSB&T
Quincy, MA · Princeton, NJ · Boston, MA · Austin, TX
- $90,000 to $157,500 USD / year
…an Officer. Reporting to the AI Strategy & Product Manager, Vice President, this individual will play a key role in helping accelerate the adoption and scaling of Artificial Intelligence…
Added 1 day ago
SC
Payroll Technician
Santa Clarita Community College District (CA) / College of the Canyons (CA)
Santa Clarita, CA
- $5,767 to $6,115 USD / month
Under the direction of the Director of Payroll Services, in conjunction with the AVP, Business Services and the Assistant Superintendent/Vice President, Administrative Services, the Payroll…
Added 1 day ago
GG
Assistant Director for Doctoral Research & Academic Advising (47213)
GOLDEN GATE UNIVERSITY
San Francisco, CA
- $70,304 to $75,000 USD / year
Support Vice President for International Affairs with China initiatives and partnerships.
Added 1 day ago
Assistant General Counsel, Legal Operations & M&A
US: Mastercard International Incor
Purchase, NY
The Senior Vice President, Assistant General Counsel, Legal Operations & M&A reports to the Executive Vice President & General Counsel responsible for Legal Operations, M&A, Strategic…
Added 1 day ago
Vice President of US Operations
Brodie Rec League
Dallas, TX
PEOPLE LEADERSHIP, ACCOUNTABILITY AND SKILLS DEVELOPMENT
Added 1 day ago
Product Developer - Assistant Vice President
Citibank, N.A.
United States
The CCR Product Development team within EDO is responsible for a) building tools to provide in-depth quantitative or qualitative analysis to solve business problems and develop new,…
Added 1 day ago
AI/Machine Learning Engineer
Fordham University
Bronx, NY
Reporting to the Assistant Vice President of Enterprise AI, the AI/Machine Learning Engineer supports the advancement of the University’s enterprise AI strategy by designing, building, and…
Added 1 day ago
ASSISTANT VICE PRESIDENT OF QUALITY
C2Q
United States
The Assistant Vice President (AVP) of Quality provides leadership and oversight of the Organization's Quality Improvement and Performance Improvement (QAPI functions. This position is…
Added 2 days ago
Software Engineer, Assistant Vice President
MUFG Bank, Ltd.
Jersey City, NJ
Strong background in enterprise application development, including backend API design, microservices, event-driven architecture, integration patterns, and database architecture.
Added 2 days ago
Web Marketing Coordinator
WPU The William Paterson University of New Jersey
United States
Reporting to the Director of Web and Social Media Marketing and the Vice President for Marketing and Public Relations, the Web Marketing Coordinator supports University strategic goals and…
Added 2 days ago
Branch Manager Maryland Parkway/ Las Vegas NV, Assistant Vice President
Citigroup
Las Vegas, NV
…is to grow sales, build customer loyalty and recommend the development of business strategies or initiatives and may include the management of activities by external organizations, and the…
Added 3 days ago
Branch Manager North Hollywood/Valley Village CA, Vice President
Citigroup
North Hollywood, CA
…a team grow sales, build customer loyalty and recommend the development of business strategies or initiatives and may include the management of activities by external organizations, and the…
Added 3 days ago
Client Experience Associate SAFE ACT, Assistant Vice President
Citigroup
New York, NY
…directly affecting team performance and supports the training and development of…
Added 4 days ago
DevOps Middleware Infra Engineer - Assistant Vice President
Citigroup
Irving, TX
Added 4 days ago
Applications Development Sr Programmer Analyst - Assistant Vice President
Citigroup
Irving, TX
The Applications Development Senior Programmer Analyst is an intermediate level position responsible for participation in the establishment and implementation of new or revised application…

MTA

Senior Manager Policy & Procedure Development

New York, NY, United States

Apply About employer

Applications open in a new tab.

Job details

Posting language: English
Posted: Nov 3, 2026

Original job description

Senior Manager Policy & Procedure Development

Job ID: 17888

Business Unit: Bridges and Tunnels

Location: New York, NY, United States

Regular/Temporary: Regular

Department: Office of the President

Date Posted: Nov 3, 2026

Description

Job Title: Seni or Manager, Policy & Procedure Development

Resume Date : November 17, 2026

Department: Office of the President

Work Location: 2 Broadway

Job Family/ Grade: ADC 005

Earnings Potential : $ 98 , 781 -$ 1 23 , 476

MTA Bridges and Tunnels reserves the right to remove this posting before the application deadline

MTA Bridges and Tunnels operates the largest bridge and tunnel network in New York City, managing nine crossings that include seven bridges and two tunnels. Serving more than 336 million vehicle crossings each year, this network connects communities across the five boroughs and supports regional mobility. In addition, MTA Bridges and Tunnels oversees the Congestion Relief Zone, working to ensure safe, efficient travel and a more sustainable urban environment. MTA strives to provide a safe and reliable commute, excellent customer service, and rewarding opportunities.

Telework:

This position is eligible for telework which is currently one day per week. New hires are eligible to apply 30 days after their effective date of hire.

Job Summary:

The Senior Manager, Policy & Procedure Development supports the Assistant Vice President of Operations Planning in the development, review, maintenance, and continuous improvement of policies, procedures, standards, guidelines, and related operational documentation for MTA Bridges and Tunnels (B&T). This position serves as a central resource for policy governance and operational consistency across B&T. The Senior Manager will work closely with executive leadership, department heads, subject matter experts, and other key stakeholders across B&T to ensure policies and procedures are clear, current, practical, appropriately controlled, and aligned with MTA requirements, applicable laws and regulations, and B&T's strategic objectives. The position will establish and manage a comprehensive Policy & Procedure Governance Framework, including policy ownership, approval authorities, review cycles, version control, compliance monitoring, and records management. The Senior Manager will identify opportunities to simplify, standardize, automate, and modernize B&T's policies and procedures. The position will also support the Assistant Vice President in agency-wide strategic initiatives, organizational improvements, audit readiness, and executive level projects.

Responsibilities:

Support the A ssistant V ice P resident of Operations Planning in coordinating the development, review, revision, distribution, and maintenance of B&T policies, procedures, standards, and guidelines. Help maintain documentation standards, version control, and review schedules.
Work with subject matter experts and department representatives to document existing business processes, identify gaps or redundancies, and recommend improvements to policies and procedures.
Provide research, analysis, and recommendations to the AVP of Operations Planning policy-related matters, process improvements, and opportunities to strengthen operational consistency across B&T.
Identify opportunities to improve and standardize policies, procedures, and business practices across departments, coordinating with stakeholders to support the development and implementation of approved changes.
Coordinate with Internal Audit, Compliance, Legal, Risk Management, and other relevant stakeholders to support the review and resolution of policy- and procedure-related findings and recommendations.
Prepare status reports and updates for the AVP and leadership on policy reviews, pending revisions, implementation progress, and outstanding issues requiring follow-up.
Identify opportunities to improve policy and procedure management through digital tools, document management systems, and workflow automation, coordinating with relevant stakeholders as appropriate.
Research relevant regulatory changes, industry practices, and operational developments to identify potential impacts on B&T policies and procedures and bring recommended updates to the A ssistant V ice P resident 's attention.
Performs other duties as assigned
Complies with all policies and standards
May be required to work hours outside regular work hours, as applicable
Observes the work performed by contractors, as applicable
Reviews invoices and approves them if the work has contractual standards, as applicable
Addresses performance issues with the contractor when possible, as applicable
Escalates issues to other parties when needed, as applicable

Qualifications:

Bachelor’s Degree in Arts/Sciences (BA/BS) from an accredited college or university in Business Administration, Public Administration, Operations Management, Organizational Development, Policy, or a related field. An equivalent combination of education and experience may be considered.

Minimum 7 years of professional experience in policy and procedure development, business process improvement, organizational governance, compliance, or operations management or a related field.

Minimum 2 years of experience coordinating projects or initiatives involving multiple departments, subject matter experts, and stakeholders.

Minimum 2 years of experience analyzing existing processes, identifying gaps or inconsistencies, and developing recommendations for improvement.

Strong written communication, analytical, organizational, and interpersonal skills.

Ability to review complex information and translate it into clear, practical policies and procedures.

Ability to exercise sound judgment, manage competing priorities, and meet deadlines independently.

Ability to coordinate with stakeholders at different organizational levels and obtain input from subject matter experts.

Strong problem-solving and process improvement skills.

Proficiency with Microsoft Office applications, including Word, Excel, and PowerPoint.

Preferred:

Familiarity with project management methodologies, process mapping, or workflow documentation tools.

Ability to work independently, exercise sound judgment, manage competing priorities, and meet deadlines.

Demonstrated experience leading initiatives involving multiple departments and stakeholders.

Strong understanding of organizational governance, internal controls, risk management, and process improvement.

Demonstrated ability to analyze complex information and translate it into clear, actionable policies and procedures.

Demonstrated ability in preparing reports, presentations, and recommendations for senior management.

Additional Information:

This position description is not intended to be a complete list of all responsibilities, duties or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of the organization.

Other Information:

Final salary is determined on experience, skillset, and alignment with compensation practices. The posted range reflects expected compensation and may be updated as market or business needs evolve.

To be eligible for consideration for a new role, current MTA employees must complete at least one year of service in their current role prior to applying. Additionally, eligibility to interview is contingent upon maintaining a satisfactory record of job performance, attendance, and disciplinary conduct.

Pursuant to the New York State Public Officers Law & the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the “Commission”).

MTA Bridges and Tunnels is governed by the Civil Service Rules and Regulations administered by the Department of Citywide Administrative Services (DCAS).

How to Apply:

For Internal Applicants: Log in to the My MTA Portal, click on the My Job Search tile, select the Careers link, search for the desired position, click Apply, and follow the on-screen instructions.

For External Applicants: Visit www.mta.info (https://mtabsc.jdxpert.com/Route/264.639155826923291973.1/kit/en-US/V2_Grey_JDX/1048574.49132.926/0/V2_Grey_JDX/www.mta.info) , click the “Careers” link located in the footer under the "The MTA" section, then click on “See All Open MTA Positions”. Search for the desired position, click Apply, and follow the instructions.

Comprehensive Benefits & Total Rewards Package:

Transportation & Financial Benefits

Commuting Made Easy – Enjoy a complimentary MTA transportation pass, plus access to tax-advantaged commuter benefits to maximize your savings.
Premium Health Coverage at Low Cost – Access high-quality individual, family and domestic partner healthcare, dental, vision and life insurance plans.
Secure Your Future – Build long-term financial security through pension plans and retirement savings accounts designed for eligible employees.

Time Off & Work-Life Balance

Generous Time Away – Recharge with substantial paid time off and comprehensive holiday schedules that support your personal and family commitments.
Holistic Support Services – Access our dedicated Work Life Services team and Office of the Chaplains unit for personal guidance and support when you need it most.

Professional Growth & Development

Learning & Development Program – Advance your career through structured professional development opportunities, skills training, and leadership programs tailored to support your growth within the organization.
Educational Investment – Pursue your career goals with in-house training and professional development, tuition reimbursement support, and partnerships with educational institutions.

Employee Experience & Community

Employee Assistance Programs – Comprehensive support services to help you navigate life's challenges with confidence and resources.
Discounts & Perks – Take advantage of MTA employee discount programs offering savings on products and services.
Connect & Belong – Join our vibrant Employee Resource Groups to build meaningful connections, share experiences, and contribute to an inclusive workplace culture.

MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including with respect to veteran status and individuals with disabilities. The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Apply About employer

More about this job

Skills

Process improvement
Documentation
Regulatory compliance
Record keeping
Business processes
Research
Auditing
Risk management
Leadership
Document management
Workflow
Operations management
Communication skills
Interpersonal skills
Meet deadlines
Problem solving
Microsoft Office
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
Project management
Work independently
Presentation skills
FDS

Report this job